Soon employee leave requests
Supported Operating System(s):
Web browser (OS agnostic)What is Soon?
Designed specifically for customer service teams, Soon is a scheduling platform that facilitates employee shift planning, task scheduling, team communication and more. The cloud-based platform helps managers to plan upcoming shifts by viewing employee skills, availability, experience and other metrics and employees are able to view their assigned jobs in the calendar. Businesses are able to fully customize their schedule setup and customize events depending on their needs. Events added to the calendar can include information on when and where the event will take place, the roles required at the event, the employees assigned to it and any additional details.
With Soon, employees can submit time-off requests and managers are able to review, approve or deny the ...
27 Reviews of Soon
Average User Ratings
Overall
4.59 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
Jiahui from lululemon athletica
Verified Reviewer
Company Size: 51-200 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
finally scheduling is enjoyable now
scheduling is a big part of my role, and my results depend on it. Soon takes care of a lot of manual processes that are a part of my scheduling work, like tracking availability or event-specific conversations. It freed up a lot of my time and energy for other important work
Pros
pleasant intuitive UI, intelligent UX design responsive support team, lets me keep all team communication in one place for my sanity aaa
Cons
integration with payroll but I know a few things in the pipeline, fingers crossed, I am looking forward to the next updates
Response from Soon
Replied October 2018
Thank you Jiahui, it means a lot to us to hear that you have a pleasant experience using Soon. Your continuous feedback helps evolve the product in ways we could not have imagined.
March 2019
Sarah from Knab
Company Size: 201-500 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
March 2019
Planning is becoming more fun :)
Started with a vision and some ideas on planning and together we realized a very cool platform to make planning a lot easier and more fun :)
Pros
All the features that make our planning more easy and clear for employees.
Cons
Not easy enough to get an overview of the team or one person in particular, but that is work in progress.
September 2019
Alyssa from Robeco
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Functionality
1.0
September 2019
Not user friendly
Me and my collegues arent pleased with Soon. Soon gives us more questions then help. We need a better overview. It would be great if that can be applied.
Pros
Nothing really nothing ..........................
Cons
No clear overview (I cant see wich collegue is working each day in a clear overview, to much text. I would like to see a clear schedule with colours when available, on vacation and so on) Not user friendly.
Response from Soon
Replied September 2019
Hi Alyssa, Thanks for taking the time to leave us a review. We've been working hard to process the feedback we got from Renard, Rick and Carla. We hope the latest update already gives you a better overview. I see your point and I'll reach out to you directly with some suggestions that might help to improve the situation for you and your colleagues. If you have more feedback we always love to hear it :)
February 2019
Jim from Knab
Company Size: 201-500 employees
Industry: Banking
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
February 2019
Promising new tooling!
Together with Soon we are working on fully automization of our team planning
Pros
The flexibilty with making different boards creating a full overview of all items concerning planning.
Cons
Still quite some clicks to get a complete easy to see overview.
March 2019
Robin from LYNX B.V.
Verified Reviewer
Company Size: 51-200 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
A modern and great schedule tool
We used to work with Excel in the past. This was not always accurate and clear. Especially when you grow as a company in the number of employees it is suistainable to switch to another schedule tool. Soon thought about our old procedures and partly implemented them in their software.
Pros
Soon has simplified the effort to make a solid and well-organized schedule for LYNX. The different shifts of the various departments are clearly displayed. The ease with which colleagues can view their schedule is a real improvement. Soon is an innovative and collaborative company. The implementation of Soon was therefore self-evident and flawless.
Cons
No negative experiences so far. If something is missing or goes wrong Soon will help you with it.
