What are Soon users saying about the software?
Read what people like you have said about using Soon software through verified user reviews
User Review Highlights
4.59
27 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"All this adds up in a nice straight-forward overview of your schedule."
"The good overview, the easy access and very good help and quick responses from the developers for requests of new functions."
"It's super fast, it has a lot of great features that other tools don't. The design is amazing, it's just makes planning so easy and fun to do."
"Sometimes there is an error, probably something with cookies so when you delete them it is fixed."
"As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know)."
"Absolutely none, if there's something you don't like they will adjust Soon to your preferences."
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Showing 1 - 25 of 27 reviews

Jiahui
Verified reviewer
Company size: 51-200 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
finally scheduling is enjoyable now
scheduling is a big part of my role, and my results depend on it. Soon takes care of a lot of manual processes that are a part of my scheduling work, like tracking availability or event-specific conversations. It freed up a lot of my time and energy for other important work
Pros
pleasant intuitive UI, intelligent UX design responsive support team, lets me keep all team communication in one place for my sanity aaa
Cons
integration with payroll but I know a few things in the pipeline, fingers crossed, I am looking forward to the next updates

Response from Soon
Thank you Jiahui, it means a lot to us to hear that you have a pleasant experience using Soon. Your continuous feedback helps evolve the product in ways we could not have imagined.
Replied October 2018
Sarah
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
March 2019
Planning is becoming more fun :)
Started with a vision and some ideas on planning and together we realized a very cool platform to make planning a lot easier and more fun :)
Pros
All the features that make our planning more easy and clear for employees.
Cons
Not easy enough to get an overview of the team or one person in particular, but that is work in progress.
Alyssa
Company size: 11-50 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Not user friendly
Me and my collegues arent pleased with Soon. Soon gives us more questions then help. We need a better overview. It would be great if that can be applied.
Pros
Nothing really nothing ..........................
Cons
No clear overview (I cant see wich collegue is working each day in a clear overview, to much text. I would like to see a clear schedule with colours when available, on vacation and so on) Not user friendly.

Response from Soon
Hi Alyssa, Thanks for taking the time to leave us a review. We've been working hard to process the feedback we got from Renard, Rick and Carla. We hope the latest update already gives you a better overview. I see your point and I'll reach out to you directly with some suggestions that might help to improve the situation for you and your colleagues. If you have more feedback we always love to hear it :)
Replied September 2019
Jim
Company size: 201-500 employees
Industry: Banking
Time used: Less than 2 years
Review Source: Capterra
February 2019
Promising new tooling!
Together with Soon we are working on fully automization of our team planning
Pros
The flexibilty with making different boards creating a full overview of all items concerning planning.
Cons
Still quite some clicks to get a complete easy to see overview.
Robin
Verified reviewer
Company size: 51-200 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
A modern and great schedule tool
We used to work with Excel in the past. This was not always accurate and clear. Especially when you grow as a company in the number of employees it is suistainable to switch to another schedule tool. Soon thought about our old procedures and partly implemented them in their software.
Pros
Soon has simplified the effort to make a solid and well-organized schedule for LYNX. The different shifts of the various departments are clearly displayed. The ease with which colleagues can view their schedule is a real improvement. Soon is an innovative and collaborative company. The implementation of Soon was therefore self-evident and flawless.
Cons
No negative experiences so far. If something is missing or goes wrong Soon will help you with it.
arlette
Company size: 51-200 employees
Industry: Events Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Event Managers dream for volunteers/staff
For event managers Soon simplistically allows you to schedule and communicate with staff/volunteers effectively and efficiently. No more nightmare excel spreadsheets!
Pros
Usability for the staff but also Customer support is the best!
Cons
Theres nothing to dislike...................
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
A clear app to see when you're scheduled in.
I get a clear view when I am scheduled in and if I need a cover for my shift with a few click I can request one. Very handy.
Pros
I can see exactly when I need to work and with who. Also a lot of options to see who else is working and the groups they belong to.
Cons
I would like to search names when they are scheduled in.

Response from Soon
Hey there, thanks for leaving a review! There are currently 2 ways to search people by name. One is entering the name as text in the search box, the other is by selecting a person in the 'people' filter, this allows you to filter and select multiple people at the same time. Please let us know if this is what you are looking for or if you meant something else.
Replied October 2018
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Easy Scheduling Tool
Pros
Easy to use yet very professional. Flexible to use for different types of companies.
Cons
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.

Fey
Verified reviewer
Company size: 11-50 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
Innovative and simple system
Pros
The software is very easy to use. I like the simplistic way in which the system operates. Anyone with very little computer skills can use it. I would recommend especially companies to use this system. It gives you a good overview of what is happing with your staff and you can easily analyze how you can plan better for the future.
Cons
I have no bad points for this system so far.

Response from Soon
Thanks for taking the time to leave a review Fey! Happy to hear these kind words and proud to be of use for NKM Finance.
Replied October 2018
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Review from Knab employee
Pros
It's nice that there can be given names to all te workshifts.
Cons
If you want to swap a shift, you both have to send a "cover-request".

Response from Soon
We hear you ;) A faster way to exchange your shifts is in the works. It will be a true "shift-swap".
Replied October 2018
Lonneke
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
February 2019
Great app
Very good!
Pros
The good overview, the easy access and very good help and quick responses from the developers for requests of new functions
Cons
sometimes there is an error, probably something with cookies so when you delete them it is fixed.
Floris
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
October 2018
Soon is great!
Soon really listens to us as a customer. When we point out we miss a certain feature and explain the priority of it, they usually deliver within a few days!
Pros
- Beautiful design - Easy to use (for the end users) - Works great on your smartphone
Cons
- Being the planner, I experience some minor (!) bugs. But the great thing is they are solved superfast!

Response from Soon
Thanks for taking the time to leave a review Floris! Your input and feedback have been invaluable to us. You truly are on the bleeding edge, which sometimes comes with a few edge cases ;)
Replied October 2018
Adriano
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
Very effective and simple tool
Pros
The platform does things easy and fast. That’s all what I need. Additionally, the design is attractive and looks slick.
Cons
It would be nice to have more features incorporated and the use of third party integrations. However, I understand that the product is still in its early stages of development.

Response from Soon
Thanks for taking the time to leave a review Adriano. Regarding the third party integrations, which would you like to see first? Also, I'd like to invite you to join our slack community - https://goo.gl/QdXj2Q
Replied October 2018
Leon
Company size: 51-200 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
Provides a great overview
Pros
Overview, overview, overview! This software is a very efficient way to make schedules, even for multiple departments, or lots of employees. One can as well assign different roles to different employees. All this adds up in a nice straight-forward overview of your schedule.
Cons
Requires some effort to learn to work efficiently with the software. However, afterwards you can implement tools like templates to increase efficiency.
Mariya
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
The best planning tool ever!
My overall experience is - great! I enjoy very much using it!
Pros
Everything - it's very easy to use!. It's super fast, it has a lot of great features that other tools don't. The design is amazing, it's just makes planning so easy and fun to do! Definitely recommend it to everyone!
Cons
There is nothing I didn't like about this software.

Response from Soon
Thank you for the kind words Mariya. It's a pleasure to have MyLanguage on board ;)
Replied October 2018
roy
Company size: 201-500 employees
Industry: Banking
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Soon is Greaye
Daily use of agenda en planning.
Pros
It's easy to use and the owner is willing to help the client to customize the product to its needs
Cons
The bar where you can change weeks is not adjustable and in the way

Response from Soon
Hi Roy, Thanks for your feedback. We've marked down your comment on the wish list and look into it.
Replied October 2018
Rodrigo
Company size: 51-200 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2020
Great Schedule Application
I think it's great for schedule planning from small to big organizations
Pros
You can create a well organized schedule that is reliable and easy to ready. Makes planning much more easier.
Cons
Haven't found anything to complain about yet
Roderick
Company size: 501-1,000 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
Easy to use
I use it to Plan the working schedule for the company
Pros
It's easy to use & control. A breeze to maintain. Has a good App
Cons
no real minus detected so far, could specify further if I use it more

Response from Soon
Happy to hear it Roderick :D
Replied October 2018
Geovanni
Company size: 201-500 employees
Industry: Banking
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Good tool
Overview of working schedule
Pros
What i like most are the Overview and Ease of use
Cons
There is nothing that i dislike about the tool
Martijn
Verified reviewer
Company size: 51-200 employees
Industry: Entertainment
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
The go-to app when scheduling events for small and big groups.
At TNW we're organizing an event that needs 350 volunteers to let it run smoothly. Soon really helped us out in passing information on to our volunteers quickly and clearly.
Pros
Very hands-on approach by the team. Respond quickly and the system is user friendly.
Cons
Because it's a new program there are always some hiccups that we encounter in the beginning, but the team from Soon was on top of this and fixed any issue we had within no time.
Gaëtan
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2019
As a user this was easy to understand & use
We used Soon to organise a volunteers' schedule during a yearly event.
Pros
The user interface is clean and easy to navigate. It was immediately obvious how to navigate the proposed list of tasks and choose the ones I wanted to staff.
Cons
As a user, it is frustrating to not have visibility on other users' schedules. (this may be an option open to administrators--I don't know)
Lisa
Company size: 51-200 employees
Industry: Banking
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Review
I haven't been working with Soon for long, but so far so good. Haven't had any problems.
Pros
It's easy to see when you have to work, because you have an overview of the entire week.
Cons
I tried to change my emailadress once, but this doesn't seem to work
Erik
Company size: 201-500 employees
Industry: Banking
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Easy to use
Pros
How easy it is to use. I only used for one week and there was really no explanation needed.
Cons
I haven't used it for very long so no negative opion(yet haha).

Response from Soon
That's awesome Erik :D We aim to keep it that way.
Replied October 2018
Anonymous
Company size: 51-200 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Features and improvements
Pros
The software is packed with features and they rapidly release improvements.
Cons
I believe the overview (screens) for the users can be improved.
Samir
Company size: 1 employee
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2019
Smooth!
Pros
Very easy to schedule and cordinate amongst people.
Cons
The app wasn't optimal on my android phone. Would have prefered to have a downloaded app rather than browser-based.
