All this adds up in a nice straight-forward overview of your schedule.

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.

It's super fast, it has a lot of great features that other tools don't. The design is amazing, it's just makes planning so easy and fun to do.

What i like most are the Overview and Ease of use.

The customer service is also very fast and effective. Olaf even recorded a training video for me.

The software is packed with features and they rapidly release improvements.

The user interface is clean and easy to navigate. It was immediately obvious how to navigate the proposed list of tasks and choose the ones I wanted to staff.

As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).

Usability for the staff  but also Customer support is the best.

The app wasn't optimal on my android phone. Would have prefered to have a downloaded app rather than browser-based.

Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Simple to learn, easy to use and integrate into any business.

For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here.

Absolutely none, if there's something you don't like they will adjust Soon to your preferences.

Useful product for any department of a company, quick response, nice prices, and great communication.

We need a better overview. It would be great if that can be applied.

Self scheduling function. Overall value for money.

I think it's great for schedule planning from small to big organizations.

I like the interface and the user friendliness of the platform.

I haven't used it for very long so no negative opion(yet haha).

Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.

You can create a well organized schedule that is reliable and easy to ready. Makes planning much more easier.

No option as yet (unless I've missed it) to change already published shifts from the mobile app.

It's  structure is boring and most bothersome part is that it allows only few file formats.

It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.

Good Product With Good Algoritham. Provides Needful Tools To Analyse The Insights Also To Get A Good Understanding About Customer Expectations.

Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.

I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.

Inability to change your survey after it has been submitted can be frustrating for some users who made a mistake in their feedback.

Excellent product, great features and functionality for paid subscribers, integrates well with other platforms.

It makes it so easy to choose a template and edit the questions. I also love the layout of the results - they are easy to read at a glance and are formatted great.

I have realized that Surveymonkey helps me and my team to better understand the metrics that we plan our work around. It’s very easy to use and pleasant to set up.

That's something I hate about it, first you waste your 2 3 minutes telling them who you are, and then they just put a small message on blank screen that you're not qualified.

Customer Support, when you pay for the top tier, is responsive and polite. Other than that, this whole service is for the birds.

Overall surveymonkey is good. It has good integrations with other software too.

We used to use Survey Monkey every three months to send out survey for our transformation challenge (our community would vote on whom should win) it is easy to use with lots of great features.

Suddenly, the $5/month option was nowhere to be found. Horrible way to rip people off just as they are frustrated enough to get their survey out.

At times if your signal is weak your and your survey is interrupted i have lost infirmation and needed to start all over again.

I love that they offer a very generous free version to help you get started if you're just starting out on a low budget and then you can grow your account as needed. That is something I value highly.

Our only recourse is to dispute the charge through our credit card company. This was beyond disappointing.

Overall, I like the features they provide and getting creative with my surveys, I am just not a fan of the pricing.

I like this software ,its a great way to communicate and stay up to date with the pandemic and donate to organazations for a great cause.

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey.

It could be difficult to go back and forth and it required time and patience to go back and forth if I accidentally messed something up.

US Dollar

Designed specifically for customer service teams, Soon is a scheduling platform that facilitates employee shift planning, task scheduling, team communication and more. The cloud-based platform helps managers to plan upcoming shifts by viewing employee skills, availability, experience and other metrics and employees are able to view their assigned jobs in the calendar. Businesses are able to fully customize their schedule setup and customize events depending on their needs. Events added to the calendar can include information on when and where the event will take place, the roles required at the event, the employees assigned to it and any additional details.


With Soon, employees can submit time-off requests and managers are able to review, approve or deny the requests based on staff availability. The platform also allows businesses to track employee time and attendance in order to export the data for payroll. Other features of Soon include individual and shared inboxes, change requests, communication tools and more. Support for Soon is offered via an online help center, as well as email and chat support.



LongDescription

Leave Tracking

Messaging

Real-time Scheduling

Vacation/Leave Tracking

Schedule Distribution

Shift Swapping

Task Scheduling

Group Scheduling

Variable Workforce

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Resource Management

Calendar Management

Collaboration Tools

Labor Forecasting

Scheduling

Employee Self Service

Multi-Location

Employee Time Tracking

Time Off Requests

Mobile Access

Skills Tracking

Resource Scheduling

Event Scheduling

Time & Attendance

Budgeting/Forecasting

Alerts/Notifications

Online Booking

Employee Database

Event Calendar

Reporting/Analytics

Employee Scheduling

Online Time Clock

Drag & Drop

Communication Management

Employee Management

Forecasting

Performance Management

Access Controls/Permissions

Sick Leave Tracking

Data Import/Export

Self Service Portal

Compliance Management

Overtime Calculation

Real-Time Notifications

Time Off Management

Activity Dashboard

Automated Scheduling

Availability Management

Employee Portal

Third-Party Integrations

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Soon

In Person

Live Online

Webinars

Documentation

Videos

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.


SurveyMonkey helps users reduce data bias by using question, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.


SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colors. Pricing is per month. Support is provided via email and phone.



Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Skip Logic

Customizable Reports

URL Customization

SSL Security

Sentiment Analysis

Conditional Logic

Customizable Fields

Template Management

Randomization

Email Distribution

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Question Piping

Benchmarking

Question Library

Question Branching

Social Media Integration

Email Management

Visual Analytics

Reporting & Statistics

Customizable Questions

Reminders

Customizable Templates

Live Results Sharing

Online Polling

Multi-Language

Support Audio/Images/Video

Customizable Branding

Trend Analysis

Feedback Management

Customizable Forms

Data Analysis Tools

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

NPS Survey Structure

Performance Metrics

Data Capture and Transfer

Forms Management

Workflow Management

Autofill

Forms Creation & Design

Process/Workflow Automation

Web Forms

Text Analysis

Text Fields

360 Degree Feedback

NPS of Customers

Pulse Surveys

Customer Experience Management

Website Integration

Data Visualization

NPS of Employees

Ratings/Reviews

Real Time Reporting

Single Sign On

Interactive Content

Multiple Question Types

Quizzes

Customer Segmentation

Multi-Channel Communication

Predictive Analytics

Dashboard

Customer Journey Mapping

Tagging

SMS Messaging

Customer Database

AI/Machine Learning

CES Survey Structure

CSAT Survey Structure

SurveyMonkey is available across Individual, Team, and Enterprise plans:

Individual - 
Premier Annual: $67.96/month
Advantage Annual: $27.17/month
Standard Monthly: $12.22/month

Team - 
TEAM ADVANTAGE: $21.07/month
TEAM PREMIER: $51.66/month

ENTERPRISE - Please contact SurveyMonkey directly


Soon vs SurveyMonkey

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