Great App, motivates the team

It keeps the team motivated on a daily, weekly and monthly basis. I'm really happy with it overall.

Pros

I like that we can customize the dashboards as we see fit and the team finds the boards very motivating and informative. The customer service is absolutely fantastic.

Cons

nothing, big fan overall. I would love to see more complexity on some of the dashboards but overall I think the app does a great job.

Decent sales visualization app

I guess it gamifies sales metrics and makes it fun to come to work every day. That's the goal at least.

Pros

Spinify was easy to log into, it tracks different sales metrics from salesforce like personal and team quota attainment, calls in a day, demos scheduled etc. It gamifies day to day or week to week metrics and can be displayed on monitors for the whole team to see. It can also be configured to play a song of choice when something fun happens like closing a deal.

Cons

Don't really have any cons other than it's not an app I use often nor do I get much out of it.

We tried

I will say that we are not currently using Spinify in any fashion and have reverted to solely using our Salesforce Reports and tracking via Excel. Because of this, we have not kept up with whether or not Spinify is syncing correctly or not. I appreciate all of Spinify's effort to try to isolate the issue and understand that it could be any number of reasons, especially since our team is unique in our roles in utilizing Salesforce records as opposed to General Account Managers who are the Owners of their accounts overall, etc. But understand that this has been occurring since June and we are far past it by now.

Pros

Believe me, no one was more excited than I was to begin this journey with Spinify and you don't know how many times we worked with Spinify to isolate specific calls/emails/opps that were not captured correctly - but in the end, it just does not meet our needs on multiple levels, and took away from my time in being able to actually compete as a team member. Even if we could get the syncing to work, we still have no capability to display the Leaderboards in our area and would lose the entire motivation/inspiration piece that drew us to Spinifyin the first place. We loved the idea of multimedia ways to inspire productivity in our employees. We loved the customizability and the general idea of capturing activities. I appreciated being able to actually put the team member's picture as well as a custom sound file for their achievements.

Cons

This experience has been enlightening to me, as a representative who works with customers on digital product renewals, because I can now completely understand how technical issues can drive to lack of use of the product we provide. It is not from a lack of trying on either part, or misunderstanding how to use the product, but really - other factors, such as lack of equipment (we no longer has access to a TV in our sales area and moved to the second floor which is a very quiet environment with non-sales teams surrounding us so the basic functionality of Spinify as a means of tracking and motivating competitors is lost on us, and the sound/videos/other features we were excited about, we would be unable to use), integration/syncing issues that persist, and mostly a pressing timeline of an on-going competition where we have to be able to provide results to participants on a weekly basis. This forced us to create our roundabout way of managing the data in the midst of competing - just to end up double checking Spinify's results against the accurate ones in Salesforce. Therefore, in entering Q4 and still hosting a competition, we had no choice but to build a full-fledged tracking system ourselves - out of need for survival.

Off to the races!

The support was incredible. When I had a question, it took (most times) just minutes to receive a response back.

Pros

I've used a lot of gamification software tools in my past lives, but rather than simply use what I've used before, I chose to review what was new or different since the last time I reviewed. Spinify quickly bubbled up to the surface as a tool that I could utilize without having to really involve anyone from IT etc...I could own and manage it.

Cons

I would love a library function where I could upload lots of quotes etc and use at some point in the future but keep them all organized in one place. I also wish this would connect to my sales enablement platform, not just my CRM platform as I'm driving activity through that.

Fun ways to show recognition

Love it, fast fun and easy to use.

Pros

it is really simple to use. it allows us to recognize one another in a way that is really impacting.

Cons

It forces you to choose one of the pre-installed hashtags.