Sprigg

RATING:

4.4

(42)

About Sprigg

Sprigg Performance Management is a cloud-based human resource solution for small and midsize companies. It caters to insurance, banking, hospitality and manufacturing industries. Primary features include goal management, performance review, feedback management, 360-degree feedback, onboarding, time and attendance. Other features include compensation tracking, performance reports and dashboard. The goal management feature allows users to create employee goals, competencies, development plans and aligns employee objectives to company objectives. Users can provide real-time feedback on an individual or team performance. It allows users to collect 360-degree feedback from both internal and external sources. Sprigg allows administrators to communicate with employee...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Sprigg Pricing

Sprigg offers monthly and annual subscriptions based on number of users. Details include: Twigg (Small Business Essentials) - starting at $165/ month ($2,000/year) Sprigg (Comprehensive Performance Management) - starting at $210/month ($2,500/year)

Starting price: 

$165.00 per month

Free trial: 

Available

Free version: 

Not Available

360Review
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Sprigg Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Sprigg

1 - 5 of 42 Reviews

Mary-Anne

Automotive, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Sprigg Review

We have had a very positive experience with Sprigg. We have almost completed our annual performance reviews for this year and our associates found it a smooth and straightforward process. The staff at Sprigg are very helpful, knowledgeable and always a pleasure to talk to!

PROS

The Sprigg software is very straight forward and easy to use. There have been a few instances where we have requested adjustments be made to the software and the Sprigg staff have been excellent in listening and working with us to meet our needs.

CONS

In terms of performance reviews, it would be beneficial if we could move away from printing reviews on actual paper and instead doing the whole process online. This would alleviate some printing issues that we experienced as well as save a lot of paper. Something maybe Sprigg can consider for the future.

Vendor Response

Hi Mary-Anne, Thank you so much for taking the time provide us a review. We're glad to see that Sprigg continues to meet your performance management needs after so many years together. In respect to keeping the entire performance management process online, please note that a digital signature feature is available for that very purpose. If you'd like to grab a 5-minute call, we can certainly assist you with this! Thank you again Mary-Anne, it's always a pleasure.

Replied October 2021

Kiersten

Human Resources, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2020

Useful but with some room for improvement

Sprigg has been pretty good and straight forward. I like the way we can modify performance reviews. The customer service has been good too.

PROS

It is fairly easy to use for booking time off and not overly complicated. I like having company documents available for everyone such as the employee manual and virtual benefits booklets.

CONS

This software isn’t set up for companies that have alternative work schedules like ones that work weekends. I nice feature to add would be issuing the schedule through this so that time off requests and schedules could be in one place.

Reason for choosing Sprigg

Dayforce is overly complicated and I use it at another company. The customer service with Dayforce has been terrible with problems with the programming that we keep having to go back with issues. Sprigg was also a partner with Pivotal so we are encouraged to suggest it to our clients.

Vendor Response

Many thanks Kiersten, good to see that My Time Vacation Tracking is helpful to you and that the storage and access of documentation is utilized. We will soon be releasing an update that accommodates weekends!

Replied November 2020

Joy

E-Learning, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Review for organization

Medium

PROS

Ease for one place and all details team did not follow implementation had to force fit it

CONS

Lack of use of association using the tool but did force sit it which worked

Vendor Response

Thank you, Joy - your candour is appreciated. Please let us know how we can work more closely with you to improve the value to your organization.

Replied November 2020

Gabriela

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great Performance Management Tool

Overall Great, the customer service is very helpful and reliable especially during implementation.We still need to launch the tool with our staff to see what the follow up is from customer service but I expect it would be the same.

PROS

The ease of use. Keeps everything organized and very easy to correct if a mistake or edit needs to be made.

CONS

Too many email notifications, would like an options to turn off the notifications when anOKR is input.

Reason for choosing Sprigg

It seemed the easiest to use and implement, we are also considering the use of the My time tool for vacation tracking in the future.

Vendor Response

Thank you so much Gabby for taking the time to comment and provide us feedback. We always appreciate our client's shared insights. It's great to read that you find the tool easy to use and that your overall experience with Client Support is so strong.

Replied November 2022

MIke

Human Resources, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

High Value Product

In almost all of our applications we have simplifies and reduced administrative burden and costs compared to existing processes.

PROS

Ease to use, easy to customize fields to reflect your own needs, easy to train staff. Has all the features a SME employer will need. Management and Employee self serve is simple and effective

CONS

None to mention. We have worked with SPRIGG many years and have made suggestions. SPRIGG is very receptive to feedback and where there is a broader benefit have implemented the suggestions.

Reason for choosing Sprigg

We recommend and use SPRIGG with all of our HR customers. Helps us to provide a better HR service overall cost effectively.

Vendor Response

Thanks so much Mike for your review of Sprigg. We are really pleased to hear about ease of use and the overall cost effectiveness for your clients. As you indicated, we are very open to suggestions and frankly, it's that kind of input that shapes our best practices. Thanks again and we look forward to continuing to support you and your Sprigg user needs.

Replied July 2020