What is Square Payroll?

Square Payroll is a full-service payroll solution that helps small businesses pay employees through online payroll management and handle payroll tax. It can be integrated with a variety of payment processing tools, accounting software, and employee management systems including Square POS, QuickBooks, and more, and offers tools for automated tax filing, payroll process automation, benefits management such as health insurance and more. The online payroll service allows businesses to track workers' compensation and ensure payroll compliance at all times.

Square Payroll offers functionality to manage various employee types including salaried employees, hourly employees and contractors. The running payroll functi...


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Supported Operating System(s):

Web browser (OS agnostic)

471 Reviews of Square Payroll

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(332)

332

4 stars

(119)

119

3 stars

(11)

11

2 stars

(1)

1

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 471 results

December 2019

Alexandria from My Girlfriend's Wardrobe LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

So easy to use

Square Payroll makes it so easy. I've heard so many horror stories about other payroll companies.

Pros

I love how easy it is to setup, add employees, and run payroll every week. I also love that they offer easy integrations with things like workers comp.

Cons

Honestly I haven't found anything I don't like about Square Payroll.

Reasons for Choosing Square Payroll

Square files all the taxes for me so it's the best bang for the buck.

February 2020

Barbara from APEX Tax and Small Business Advisors

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

February 2020

POTENTIAL TO BE THE GREATEST

It gets the job done for a good price, but don't expect any fancy stuff and customizeable reports

Pros

Somewhat easy to use. It gets the job done, and it is affordable and easy to train others to use...

Cons

Reports really are NOT what we need. I need to be able to see UNEMPLOYMENT INSURANCE paid on behalf of EACH employee. I need to be able to download a report that user-friendly to send to others (instead they are LONG with tons of unused lines for county tax that wasn't withheld. If there is nothing in the field, it doesn't need to display on a report). Trying to figure out the timecards... ugh. frustrating. I just gave up.

Reasons for Choosing Square Payroll

Because we already had a Square account open for sending and receiving money

July 2020

Rebecca from Williams Mobility

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Square Payroll for Small Business

I am very happy with the software and the services it provides, and it makes running payroll smooth and easy.

Pros

This software is easy to set up and use, especially when already a Square customer for other services. Affordable and user-friendly.

Cons

Initially, I had issues when setting up my pay cycle because the software was not as flexible as I would have liked and I had missed a deadline, and I had to get a work-around from customer service. But once my initial run had been completed, I was able to get everything easily on track, and have had no further issues.

January 2019

LORI from LiL' Blondie's Pizzeria

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

January 2019

If you cancel their service...BEWARE!

I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019.

Pros

The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

Cons

Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

May 2019

Cham from RF Tower Solutions

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Excellent once you get the hang of it

Pros

Square Payroll was easy to set up, and adding new employees is a very simple and fast process. Our employees have an online portal where they can edit their direct deposit details/address/withholdings/etc. As the administrator I'm able to import their hours from third party programs as well (currently using T-Sheets) The deadlines to submit payroll are clearly displayed, as well as the window of time when you can cancel or edit a submitted payroll.

Cons

For our company there are multiple pay rates depending on the work (regular hourly pay, drive time, etc.) When importing from T-Sheets I have to manually go through every time entry and specify what pay rate will be applied to each shift for every employee. It's not possible either to change how direct deposits are labeled on the employee's bank statement. Instead of having my company name listed it just shows "SQUARE PAYROLL"

Reasons for Choosing Square Payroll

The pricing and set up process for Square Payroll was better than the competetors, and the features available fit comfortably with my company's needs.