Square Payroll

RATING:

4.7

(600)

About Square Payroll

Square Payroll is a full-service payroll solution that helps small businesses pay employees through online payroll management and handle payroll tax. It can be integrated with a variety of payment processing tools, accounting software, and employee management systems including Square POS, QuickBooks, and more, and offers tools for automated tax filing, payroll process automation, benefits management such as health insurance and more. The online payroll service allows businesses to track workers' compensation and ensure payroll compliance at all times. Square Payroll offers functionality to manage various employee types including salaried employees, hourly employees and contractors. The running payroll functionality allows businesses to pay employees and contractors b...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Square Payroll Pricing

Contractors only: $0 subscription + $5 per contractor/month Employees and contractors: $35 subscription/month + $5 per employee or contractor paid/month

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

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Square Payroll Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Square Payroll

1 - 5 of 599 Reviews

Atama

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Great for Growing Small Business to pay contractors nd employees

User Profile

Christy Marie

Verified reviewer

Telecommunications, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Square Payroll makes it easy to run my small business

Using Square Payroll saved me money by eliminating the need for me to hire a CPA. It was easy to set up and any initial questions I had were answered promptly and efficiently by Square. I've used Square to run a restaurant with 10+ 1099 employees and now I use it to run a small marketing firm that employs all 1099 contractors. It takes me less than 10 minutes to run payroll and get my employees paid and I am extremely satisfied with the service.

PROS

Square Payroll was is the easiest, least complicated system I have found to run payroll. I used it for four years while owning a restaurant and it was simple to add new hires and remove employees who left the company. Square files your quarterly taxes, unemployment insurance, and workers comp with each payroll run so you don't have to visit and file in all the different portals. I never had any issues with getting my employees paid on time and Square offers multiple payment options which can be customized to work with each employee.

CONS

There's nothing about Square payroll that I don't like. Square continues to add new features to help me grow my business and make payroll a breeze.

Barbara

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Our 100% Go-To payroll software!

We have tried other payroll programs and always come back to Square!

PROS

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

CONS

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

Reason for choosing Square Payroll

We came BACK to Square from other payroll processors!

Reasons for switching to Square Payroll

Square is so much quicker and easier to use.

Laura

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2022

Great in some ways, very expensive in others

I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms.

PROS

The ease of paying employees when I want to and knowing all the tax forms are done for me is great!

CONS

Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end.

Reason for choosing Square Payroll

I use their cc processing

Alma

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Square Payroll Services

PROS

I love Square Payroll Services. They take care of all the paperwork allowing me to manage my business.

CONS

I love this software and I plan to keep using it for many years.

Reason for choosing Square Payroll

Because I already had a Square account to invoice my clients. It seemed easier to keep only one account. They are great!