Square Payroll Software


 

Square Payroll is a cloud-based payroll solution for small and midsize businesses in a variety of industries. Key features include payment processing, integrated timecards, direct deposits and automated tax filings.

Whether salaried employees or hourly employees, Square Payroll allows them to imports their working hours from the Square POS app. It also automatically calculates paid time off and sick leaves for each employee and pays the remaining balance. It helps businesses file taxes including new hire reports, W-2 forms and all federal and state payroll taxes.

With the Square employee portal, employees can update their details including personal information, tax withholding and bank account details. There is no activation fee or long-term contract; pricing is based on a per employee basis. Currently, it is only available in nineteen states in the U.S.

 

Square Payroll - Mobile login
 
  • Square Payroll - Mobile login
    Mobile login
  • Square Payroll - Payroll reports
    Payroll reports
  • Square Payroll - Timesheet hours
    Timesheet hours
  • Square Payroll - Web interface
    Web interface
Supported Operating System(s):
Web browser (OS agnostic)

419 Reviews of Square Payroll

 

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Software Advice Reviews (7)
More Reviews (412)

Showing 1-7 of 7

Jacob from Loras College
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Customers Using Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is wonderful for a convenient coffee shop or food run. It is easy to use and saves space for companies and restaurants on the counters. I also really enjoy this project because the squares are aesthetically pleasing and look next gen.

Cons

Sometimes the squares are hooked up to the tablet and the only way to use it is for the store to hand you the tablet. Some of the stores I have been to have a tablet which flips for the customer to sign etc.

Review Source
 
 

Nichole from Revival IV Lounge
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This service makes payroll a breeze! It calculates and deducts taxes with the click of a button.

Cons

None

Review Source
 
 

Regina from Rituals of Healing
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Keep it simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Again they are brand new in payroll- more will be revealed.

Pros

On pro side they keep it simple! Perfect for small business.

Cons

Price! After years of ADP - being nickel & dimed for every teeny-tiny service- it is delightful to decrease these costs.
Very new. Very limited options. They are new to the game of payroll so expect limited options and functionality.

Review Source
 
 

Loretta from On Track
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Calculates payroll taxes incorrectly for charitable non profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square is not setup to hancle 501 (c) 3 payroll. They should make this disclaimer

Pros

It's cheap. The feature where employees and contractors can enter their own bank and withholding information is good. That's about it.

Cons

Will not exempt charitable organizations from FUTA and local taxes that, by law, they don't have to pay. Customer support isn't that great. Square is new to the payroll business and it shows.

Review Source
 
 

Yevgeniya from Mealtime Matters
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great overall for small business payroll needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service is wonderful - everyone I talked to has been professional and helpful. Having taxes withdrawn and submitted for me is very helpful!

Cons

There is not currently a place for reimbursements that aren't taxed. I pay my employees mileage and need a way to do this untaxed. However, customer service was very receptive to adding this in the future.

Review Source
 
 

Wen from Old Yak Bazaar
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Awesome payroll option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and set up. Takes care of all taxes and paperwork for me with seamless integration with timecards. Wouldn't know what to do without it!

Review Source
 
 

Debra from Tracy A Berg MD
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Program With Many Uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square really is the all around tool! You can use this for anything no matter how big your business is. You can use this if it is just you or you can use this as a company and even control your payroll with it. It also allows you to take payments on the fly.

Pros

Vary easy to use

Cons

Multiple apps for different uses

 
 
 
Showing 1-20 of 412

Alexis from EverFi
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the concept of the square and the ease of use. The payroll app is similar, I like it and it works for me

Cons

It can take some time to use. Maybe user error but overall it seems to work out pretty well for my business

Review Source: Capterra
 

KK from Yum Yum garden / Food and Beverages

April 2018

April 2018

full function, price-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Save a lot of time and figure out a lot of things via this one platform. Can check the sales and manage the customer anytime via one device.

Pros

This app offers a series of services, covering lot of services about marketing promotions, employee payroll, sales report and the customer management. I like its convenience of operating the whole store and simplify the management procedures via only set up some services. I can directly contact customer via the loyalty program and quickly gain some feedback for better improvement for the product and service. Additionally, it offers some beautiful design templates for the e-gift card, which save some cost in printing out paper gift card and design fee.

Cons

The customer service is just OK because sometimes it didn't email you back in time. Square mostly will lead you to the community to see how your problem can be fixed. It did waste some time to find a related correct way to fix the problem or get an answer for the question.

Review Source: Capterra
 

Christy from Drip Thru Coffee, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Square payroll beat out the competition for my small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support

More time to work other aspects of my small business. No more spending hours on payroll!

Pros

So easy to use and incorporate especially if you are using the Square POS. Time clock, employee management, taxes, workers comp can all be handled at once. NO astronomical fees! Saves so much time on payroll processing. Love it!

Cons

There isn't anything I can think of that I do not like. I switched from a major payroll firm and never plan on leaving Square. They really are looking after the small business!

Review Source: Capterra
 

Rho from The Rhoyal Soc

April 2018

April 2018

Simple payroll for a small staff

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The set up was super easy and customer service was great. I had no issues setting up and I had someone walk you through each step and it was really helpful.

Cons

Although he only is this payroll for a short amount of time, I found no fault with it whatsoever and would absolutely go back and use it again.

Review Source: Capterra
 

Beverly from Fire & Spunk Productions LLC

April 2018

April 2018

Great product, gets the job done in a nice minimalistic way, but the UI could use some work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

It does everything it's supposed to do. I use it to pay my contractors and it does a great job with communicating with them. Also, the pricing is great and I really feel like I'm getting my money's worth.

Cons

The user interface isn't very intuitive and it's missing a key feature of a dashboard where I can see how much I'm paying each contractor. I currently have to click on each individual contractor for that information so it makes it hard for me to compare them. Overall I know that all the information I need is there, though sometimes I have to click around to find it.

Review Source: Capterra
 

Hailley from KitchenSync

March 2018

March 2018

Basic option for payroll for straightforward businesses with standard hours

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Support
Pros

The interface is clear and Square does a lot of the calculations for you. Great option for simplistic companies with a relatively low amount of employees and regular payroll situations

Cons

Did not seem to have some of the more complex functions that were needed across several unique situations I dealt with. Did not integrate with everything we were using.

Review Source: Capterra
 


March 2018

March 2018

Most of the time no issues. But when there is a problem, Square is VERY heard to deal with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use once you get used to it. Square does very little to help new people get used to the process.

Cons

When there is a problem, you need to call and when you do you may or may not get correct information. Like calling the IRS, 10 people will give you 10 different answers and swear they are the correct ones.

Review Source: Capterra
 

Kimberly from Non Profit Organisation
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best for small business with low expense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very nice to track hours and correct errors. It can be used along side square POS and scheduling to maintain a small business.

Cons

I wonder how easily it is access to chance time differences. I had a few issues with day light savings times and over night employees.

Review Source: Capterra
 

Catherine from The SEGway News

March 2018

March 2018

I' used square payroll for a short time to link with my When I'Work scheduling software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I' liked that it linked up to the system I am already using regularly for my point of sale system.

Cons

It was very difficult to get it to link up with a when I' work. I' had to contact support several times

Review Source: Capterra
 

Debbie from Deli Quench, LLC

February 2018

February 2018

Very reasonable. Has gotten better and better with time by adding additional features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Affordability, ease of use and also the employee clock in/out feature. Having all the information available on-line. Being able to check the Square app and see who is clocked in and how many hours total worked.

Cons

Some features seem to have bugs? Have to play around, go out of feature and go back in for things to work correctly. Ran into a couple of issues that the help feature didn't answer and one time tech support with payroll experience wasn't available. Biggest issue is that I'm not given enough time to review and run payroll - if I don't get in by Monday night, my employees will not receive their direct deposit by Friday - and holidays are worse! Not necessarily a software issue but I believe you should know, I have used several other companies throughout the years and always had a few days to process and get checks in time.

Review Source: Capterra
 

John from Rhoyal Decadence

January 2018

January 2018

Great way to get paid

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

It simplifies payroll like never before at a great price. It makes life easy and everyone gets paid on time every time!

Review Source: Capterra
 

Erin from Erin Harty Speech-Language Pathology, PC

January 2018

January 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product is easy to use and affordable. Customer service reps are friendly and helpful with quick response time.

Cons

It would be nice if employees could check their hours clocked prior to payday. Everything else is great.

Review Source: Capterra
 

Jason from DivvyUp, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Really enjoy Square Payroll!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how employees can set up direct deposit OR have a manual check, along with Square withholding the taxes and telling me exactly how much has to written in the check.

Very easy to manage employees, adjust hourly rate, overtime, timecards and off-cycle payments.

Cons

Wish there was a way to bulk add employee timecards. For example, if an employee works 5 days a week from home (I know of Homebase, but from a manual perspective) and the same hours every day. I currently have to submit 5 timecards, instead of one batch one.

Employees ask about seeing a breakdown of their hours inside of a pay period.

Review Source: Capterra
 

Ankit from Positive Pasta Publishing, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Excellent product and excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Saved us a lot of time in setting up Payroll.

Pros

Easy to use product, easy to set up, excellent customer service provided by Square Payroll team and were willing to answer all our Square Payroll questions.

Cons

Additional feature for direct Timecard entry without using the Point of Sale app would be good too. Haven't come across any other cons with the software at the moment.

Review Source: Capterra
 

Christian from GEORGE | COFFEE + PROVISIONS

January 2018

January 2018

User Friendly- Easy upstart

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Data Tracking on Sales: daily, weekly, etc.
User friendly iPhone application make tracking sales easy when I am off site.

Cons

My cost/fee per dollar is getting very expense on my current arrangement as we're a pretty high volume cafe.

Review Source: Capterra
 

Terence from Downtown Psychotherapy

December 2017

December 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the loan I got and I like the easy way it's being paid back.

Cons

About 50% of the time the reader does not work, whether I use the wireless or the wired, and whether I use my iphone 8 or iPhone 5.

Review Source: Capterra
 

Veronica from Olive and Kickin

December 2017

December 2017

All good and straightforward with the exception of the dashboard and having visibility over payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to set up and use. Simple payroll processing and easy to make payroll entries and adjustments. It's great to have payroll integrated with the payment processing software.

Cons

Dashboard and being able to easily understand payment and return filing history. This definitely needs more attention.

Review Source: Capterra
 

Brenda from Competitive Edge Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

easy to use but offers little in the way of tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Product Quality
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Pros

easy to implement and the cost /payment as well as funding is seamless. I would recommend for small business users

Cons

no tracking of Holiday time off, paid time off, unpaid time off, sick leave
Bonus is difficult to add. CANNOT do a payroll run for end of year bonus

Review Source: Capterra
 

Vanessa from Synergy Health Medical Evaluation Clinic

December 2017

December 2017

The software is very user friendly to use. I like that you can work on any devices from anywhere

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
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Pros

I like that the software is a one time shop where everything is in one spot . If their is something you do not understand , the 1800 help line is great

Cons

What I like least is the time zone. sometimes the time zone does not auto correct when you manually enter the time

Review Source: Capterra
 

Steven from Blacksnake Meadery

December 2017

December 2017

Square payroll was easy to set up and learn.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the capability to track employees¿ time. I like that it is intefpgrated into the Square POS system.

Cons

Reminders to do payroll don't give much leeway. So earlier reminders would be better, or multiple reminders.

Review Source: Capterra
 
 
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