Square Payroll software


Square Payroll is a cloud-based payroll solution for small and midsize businesses in a variety of industries. Key features include payment processing, integrated timecards, direct deposits and automated tax filings.

Whether salaried employees or hourly employees, Square Payroll allows them to imports their working hours from the Square POS app. It also automatically calculates paid time off and sick leaves for each employee and pays the remaining balance. It helps businesses file taxes including new hire reports, W-2 forms and all federal and state payroll taxes.

With the Square employee portal, employees can update their details including personal information, tax withholding and bank account details. There is no activation fee or long-term contract; pricing is based on a per employee basis. Currently, it is only available in nineteen states in the U.S.

Supported Operating System(s):
Web browser (OS agnostic)

425 Reviews of Square Payroll

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  • Bianca from Med Aesthetics Group

    August 2018

    Easy way to manage your payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's extremely easy to go in and change anything you need to for your taxes. I also like how it keeps all the pay stubs online so you can easily download them for any needs.

    Cons

    If management does not submit payroll before the deadline there is no way to get your check via direct deposit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Abraham from Rishavena Home Health Care

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    July 2018

    One-Stop-Shop Solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software helped us to solve our issues with accurate Payroll records and even provided all the information we needed to properly file our taxes. Digital time cards were a surprisingly useful addition. Customer Support was always there to help, even after business hours.

    Cons

    There are no cons that come to mind when I consider Square Payroll software. I would still be using the software today if I were still the head of Accounts Payable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jacquelyn from TVGuestpert

    July 2018

    couldn't figure out for two days where to get a customer number for the call in

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    i don't know yet ; too soon to tell

    Pros

    the onboarding was a little tricky.

    Cons

    I wasn't a fan of the on boarding process; support team was responsive, but the intro website was a little unclear.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Good system for timekeeping and payroll service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This system is integrated into my POS. Easy for employees to clock in and out, self-manage their payroll setup (bank account, etc).

    Cons

    Nothing really stands out to me. It's a simple service and cost effective for our small business.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from The Corner Montclair

    June 2018

    excellent software that makes payroll submission and review accessible and easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The guided steps for uploading employee's into the system, inputting their weekly hours, tips, etc and the final review and precise summary is all clean, user-friendly. Major pluses for a necessary weekly task on any admin's list.

    Cons

    For the size of our business, there are no real cons to the software that we've encountered to date.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Renea from solid solutions today

    Specialty: Software / Technology

    Number of employees: 2-10 employees

    June 2018

    Payroll Made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Square Payroll is extremely easy to use even for a beginner. Support is unparalleled. Transparent pricing is also another big plus. It has an app which is paramount for today's new workforce culture.

    Cons

    It is not as customizable as I would like to have. If it had an option to add the EIN later, and continue through "Getting Started" process, that would be better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alexis from EverFi

    Number of employees: 201-500 employees

    June 2018

    I like it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the concept of the square and the ease of use. The payroll app is similar, I like it and it works for me

    Cons

    It can take some time to use. Maybe user error but overall it seems to work out pretty well for my business

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jacob from Loras College

    Specialty: Education

    Number of employees: 1,001-5,000 employees

    May 2018

    Customers Using Payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is wonderful for a convenient coffee shop or food run. It is easy to use and saves space for companies and restaurants on the counters. I also really enjoy this project because the squares are aesthetically pleasing and look next gen.

    Cons

    Sometimes the squares are hooked up to the tablet and the only way to use it is for the store to hand you the tablet. Some of the stores I have been to have a tablet which flips for the customer to sign etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • KK from Yum Yum garden / Food and Beverages

    April 2018

    full function, price-friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Save a lot of time and figure out a lot of things via this one platform. Can check the sales and manage the customer anytime via one device.

    Pros

    This app offers a series of services, covering lot of services about marketing promotions, employee payroll, sales report and the customer management. I like its convenience of operating the whole store and simplify the management procedures via only set up some services. I can directly contact customer via the loyalty program and quickly gain some feedback for better improvement for the product and service. Additionally, it offers some beautiful design templates for the e-gift card, which save some cost in printing out paper gift card and design fee.

    Cons

    The customer service is just OK because sometimes it didn't email you back in time. Square mostly will lead you to the community to see how your problem can be fixed. It did waste some time to find a related correct way to fix the problem or get an answer for the question.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christy from Drip Thru Coffee, LLC

    Number of employees: 2-10 employees

    April 2018

    Square payroll beat out the competition for my small business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More time to work other aspects of my small business. No more spending hours on payroll!

    Pros

    So easy to use and incorporate especially if you are using the Square POS. Time clock, employee management, taxes, workers comp can all be handled at once. NO astronomical fees! Saves so much time on payroll processing. Love it!

    Cons

    There isn't anything I can think of that I do not like. I switched from a major payroll firm and never plan on leaving Square. They really are looking after the small business!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rho from The Rhoyal Soc

    April 2018

    Simple payroll for a small staff

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The set up was super easy and customer service was great. I had no issues setting up and I had someone walk you through each step and it was really helpful.

    Cons

    Although he only is this payroll for a short amount of time, I found no fault with it whatsoever and would absolutely go back and use it again.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Beverly from Fire & Spunk Productions LLC

    April 2018

    Great product, gets the job done in a nice minimalistic way, but the UI could use some work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It does everything it's supposed to do. I use it to pay my contractors and it does a great job with communicating with them. Also, the pricing is great and I really feel like I'm getting my money's worth.

    Cons

    The user interface isn't very intuitive and it's missing a key feature of a dashboard where I can see how much I'm paying each contractor. I currently have to click on each individual contractor for that information so it makes it hard for me to compare them. Overall I know that all the information I need is there, though sometimes I have to click around to find it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nichole from Revival IV Lounge

    Specialty: Healthcare / Medical

    Number of employees: 2-10 employees

    March 2018

    Quick and easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This service makes payroll a breeze! It calculates and deducts taxes with the click of a button.

    Cons

    None

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Hailley from KitchenSync

    March 2018

    Basic option for payroll for straightforward businesses with standard hours

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The interface is clear and Square does a lot of the calculations for you. Great option for simplistic companies with a relatively low amount of employees and regular payroll situations

    Cons

    Did not seem to have some of the more complex functions that were needed across several unique situations I dealt with. Did not integrate with everything we were using.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    March 2018

    Most of the time no issues. But when there is a problem, Square is VERY heard to deal with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use once you get used to it. Square does very little to help new people get used to the process.

    Cons

    When there is a problem, you need to call and when you do you may or may not get correct information. Like calling the IRS, 10 people will give you 10 different answers and swear they are the correct ones.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kimberly from Non Profit Organisation

    Number of employees: 2-10 employees

    March 2018

    Best for small business with low expense

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very nice to track hours and correct errors. It can be used along side square POS and scheduling to maintain a small business.

    Cons

    I wonder how easily it is access to chance time differences. I had a few issues with day light savings times and over night employees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Catherine from The SEGway News

    March 2018

    I' used square payroll for a short time to link with my When I'Work scheduling software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I' liked that it linked up to the system I am already using regularly for my point of sale system.

    Cons

    It was very difficult to get it to link up with a when I' work. I' had to contact support several times

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Debbie from Deli Quench, LLC

    February 2018

    Very reasonable. Has gotten better and better with time by adding additional features.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Affordability, ease of use and also the employee clock in/out feature. Having all the information available on-line. Being able to check the Square app and see who is clocked in and how many hours total worked.

    Cons

    Some features seem to have bugs? Have to play around, go out of feature and go back in for things to work correctly. Ran into a couple of issues that the help feature didn't answer and one time tech support with payroll experience wasn't available. Biggest issue is that I'm not given enough time to review and run payroll - if I don't get in by Monday night, my employees will not receive their direct deposit by Friday - and holidays are worse! Not necessarily a software issue but I believe you should know, I have used several other companies throughout the years and always had a few days to process and get checks in time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Regina from Rituals of Healing

    Specialty: Consulting

    Number of employees: 2-10 employees

    February 2018

    Keep it simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Again they are brand new in payroll- more will be revealed.

    Pros

    On pro side they keep it simple! Perfect for small business.

    Cons

    Price! After years of ADP - being nickel & dimed for every teeny-tiny service- it is delightful to decrease these costs.
    Very new. Very limited options. They are new to the game of payroll so expect limited options and functionality.

    This review was submitted organically. No incentive was offered
    Review Source
  • Loretta from On Track

    Specialty: Accounting / CPA

    Number of employees: 2-10 employees

    January 2018

    Calculates payroll taxes incorrectly for charitable non profits

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Square is not setup to hancle 501 (c) 3 payroll. They should make this disclaimer

    Pros

    It's cheap. The feature where employees and contractors can enter their own bank and withholding information is good. That's about it.

    Cons

    Will not exempt charitable organizations from FUTA and local taxes that, by law, they don't have to pay. Customer support isn't that great. Square is new to the payroll business and it shows.

    This review was submitted organically. No incentive was offered
    Review Source
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