Square Payroll

RATING:

4.7

(606)

About Square Payroll

Square Payroll is a full-service payroll solution that helps small businesses pay employees through online payroll management and handle payroll tax. It can be integrated with a variety of payment processing tools, accounting software, and employee management systems including Square POS, QuickBooks, and more, and offers tools for automated tax filing, payroll process automation, benefits management such as health insurance and more. The online payroll service allows businesses to track workers' compensation and ensure payroll compliance at all times. Square Payroll offers functionality to manage various employee types including salaried employees, hourly employees and contractors. The running payroll functionality allows businesses to pay employees and contractors b...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Square Payroll Pricing

Contractors only: $0 subscription + $5 per contractor/month Employees and contractors: $35 subscription/month + $5 per employee or contractor paid/month

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

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Square Payroll Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Square Payroll

1 - 5 of 605 Reviews

Anonymous

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Square Payroll Review: Square Payroll Is absolutely the best

User Profile

Chandra

Verified reviewer

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Payroll Basics Covered

Other than the additional Square account, I am/was super happy with the software. Perfect for startups and small businesses. I highly recommend!

PROS

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

CONS

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

Reason for choosing Square Payroll

I was already using Square Appointments and POS for my solo practice. Since Square offered payroll is was an obvious add on.

Barbara

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Our 100% Go-To payroll software!

We have tried other payroll programs and always come back to Square!

PROS

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

CONS

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

Reason for choosing Square Payroll

We came BACK to Square from other payroll processors!

Reasons for switching to Square Payroll

Square is so much quicker and easier to use.

LORI

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2019

If you cancel their service...BEWARE!

I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019.

PROS

The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

CONS

Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

Shawn

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Square Payroll is Great

It's accurate, easy and makes Payroll fast.

PROS

Square Payroll is fast and easy to use and it works.

CONS

It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days.

Reason for choosing Square Payroll

I've just found every Square product I've used to be very usable and accurate. So I chose it for Payroll too. It is great.