What are Toast Payroll & Team Management users saying about the software?
Read what people like you have said about using Toast Payroll & Team Management software through verified user reviews
User Review Highlights
3.64
11 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This software is easy to learn and use and is very user friendly. The interface is easy to navigate."
"We transitioned to this platform from Trinet and I like a lot of the functionalities better."
"This software could seem a bit intimidating by users with little to experience with payroll/timekeeping experience."
"Tip management is horrendous. It does not help my general manager know how much to pay staff at the end of the night when doing a shift review."
"Everything from tracking anniversaries and birthdays to timeoff and sick pay."
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Showing 1 - 11 of 11 reviews
Trishna
Company size: 2-10 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
Will never use another software!
Pros
I love that i can manage my team, inventory, payroll, and sales all from one platform. Customer service is top notch as well!
Cons
It does err on the pricier side of things, but well worth the money.
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
eStratex is a great value for the money
Pros
eStratex is flexible to handle your payroll and HR needs. The support team at Stratex is usually very responsive and strong.
Cons
To be fair, Stratex is the only payroll/HR software that I have used, but the features and functionality of the system seems like it was built to handle only restaurants and trying to make their software handle the needs of a business that is not a restaurant has it's challenges at times.
Anonymous
Company size: 201-500 employees
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2018
Customer Review of StratEx
Pros
Easy for employees to use, responsive customer service team.
Cons
reporting, deductions being tied to positions which messes up payroll, not as customizable as we were initially told.
Adam
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
It was a solid program, but could be a little confusing and wasn't super mobile-friendly
Pros
It was easy enough to punch in and out and look for paystubs, etc, but sometimes it was a bit tougher to locate other sorts of documents.
Cons
Mobile version was tough to navigate, especially when I was looking for specific documents when I was on the go or at home, as I don't own a PC.
Jaclyn
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
User Friendly System
Initial set up for new hires is quick, concise, and easy.
Pros
I like that it has applicant tracking, easy terminations to process, user-friendly from payroll to viewing pay history, expenses, and making any direct deposit changes. We transitioned to this platform from Trinet and I like a lot of the functionalities better.
Cons
For hourly employees, timesheets is not very user friendly. Edits, and time logging should be easier. I also think open enrollment for benefits should have an improved enrollment process.
Jennifer
Company size: 11-50 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Do Not Use Toast Payroll
[SENSITIVE CONTENT] was great. She is the only plus to the system.
Pros
Nothing, It does not intigrate with toast properly for tips it
Cons
We have toast for our computer system in our restaurant. It works fine. But do not, I repeat do not use toast payroll. Its hard, they teach you once and then dont help again. Both systems do not talk to eachother. Its an accounting nightmare.
Reasons for choosing Toast Payroll & Team Management
Because I thougth it would be easier. Its NOT
Heather
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
New to the platform but boy is it less slick than our last HR app
We are still quite new with the product, rolling out pieces of the app bit by bit. The roll out is taking longer than expected, and the overall product is clunkier than I'd prefer. The major selling point is that Stratex and Toast have a cozy relationship for an end goal of saving lots of time in HR and Admin departments. We will see.
Pros
Stratex integrates heavily with Toast, our POS as well as with payroll. That saves the admin team a lot of time! Stratex also helps with employee manuals and policies which will be a great addition to our business.
Cons
We had used BambooHR as our first ever HR software and it was really easy to navigate. Everything from tracking anniversaries and birthdays to timeoff and sick pay. There was a wonderful hiring portal too. Now we use stratex which I understand is high quality but it does not offer the ease of navigation and user friendly experience we got with BambooHR. I hope I'm just incurring a steep learning curve and that we will come out stronger on the other side.
Anthony
Company size: 11-50 employees
Industry: Entertainment
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
Amateur payroll software system for restaurants
Experience has been sub par at best. They sound like they know what they are doing. Resolved your issue only to have thr same reporting error happen 2 weeks later.
Pros
We do not like the software because we can't use it properly for tip management
Cons
Tip management is horrendous. It does not help my general manager know how much to pay staff at the end of the night when doing a shift review. Tip Manager was the reason we left ADP and should have stayed
Reasons for switching to Toast Payroll & Team Management
Tips [SENSITIVE CONTENT] which is HORRIBLE
LAURA
Company size: 51-200 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
eStratex is a good choice for payroll
Pros
I like the ease of use on estratex, as well as the ability to track PTO/flex time.
Cons
I think they could make it easier to locate pay stubs and other docs.
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
eStratex hasn't lived up to what my expectations would have been
Pros
It logs all of my pay info in one area to see each pay period...breaks down everything just like on a printed pay stub
Cons
Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things.
devon
Company size: 51-200 employees
Industry: Accounting
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2021
Toast Payroll Review
This software seems very nice for businesses looking to simplify their payroll process and time keeping.
Pros
This software is easy to learn and use and is very user friendly. The interface is easy to navigate.
Cons
This software could seem a bit intimidating by users with little to experience with payroll/timekeeping experience.
