Its ease of use makes it a joy to work with: it's a clearinghouse, a reply tool, and an organizational tool all in one.

As it has in the past two years, I'm sure it will continue to improve it's functionality in a few of its features. For example, I'd like our readers/editors to be able to receive submissions immediately instead of me having to assign everything, but remain on a blind level, and also not be able to decline the work, just leave notes as they currently can.

I've had overall great experience and I've been using Submittable about 5 years. I like accessing a real customer service rep in the old days, and I like the older version of Submittable better. The change didn't help me. But I am impressed that I can usually make Submittable work for whatever online application I need.

It really allows me to collect and manage information and input from so many of our members and stakeholders for many different purposes. My members and applicants find it very easy to use.

We always seem to bump up against one or two little issues that make any form less than perfect. For example, applicants attaching new files with their submission, or exporting notes from an application.

Overall, very pleased with the product.

The product is easy to use, and adaptable to organizational needs.

I wish that e-signature can be incorporated into the initial forms. I also wish that there was an option to build your own bundle of features, since sometimes you may have to end up purchasing features within a bundle that you will not use because it has no impact on your specific organizational needs.

The product is easy for applicants to use, with simple forms and clear application guidelines. Generally, we have had many applicants have no issues while applying, which is definitely a positive about the platform.

For administrative staff who work grant programs on the back-end, features such as advanced reporting are sorely lacking. It's difficult to build these reports and pull through the data you need. Additionally, there are many small issues that Submittable merely provides "work-arounds" for, rather than solving problems. For example - tables that are put directly into an application form export as a separate file, and then would need to be merged in order to package applications. While the platform might make the process of applying smooth for applicants, there seem to always be headaches for our staff when processing applications afterwards.