SuccessFactors Professional Edition software


96 reviews(4.0/5)
96 reviews(4.0/5)

Tailored to meet the specific needs of small businesses, SuccessFactors Professional Edition helps organizations align employee performance with company goals and core strategies. With Professional Edition, companies can automate the performance review and goal management process, track efficiency as well as gain visibility into employee, operations and overall business performance.

Key components include modules for company information, employee profiles, goal management, performance management, reports and dashboards. A Jam module provides businesses with a forum to connect with their peers, share ideas and track down answers.

The components work together to provide a centralized platform and offers access to organizational charting, live resumes, personal and company goals, actionable performance reviews and valuable feedback, key reporting and more.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

96 Reviews of SuccessFactors Professional Edition

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  • Verified Reviewer

    Number of employees: 10,000+ employees

    August 2018

    Not sexy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Gets the job done without anything exciting to offer

    Pros

    Offers basic functionality and reporting… Does not require a lot of customization

    Cons

    Interface looks old and dated – this will not be appealing to users compared to other systems

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Brill

    Specialty: Food / Beverage

    Number of employees: 5,001-10,000 employees

    August 2018

    Great HR software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    One centralized location for all your HR data: pay, hire date, picture, personal details, hierarchy, goals, reviews, etc.
    You can use the app to look up who people are 'discreetly'
    Web based, access it anywhere

    Cons

    Completing reviews can be a bit cumbersome (lots of sending info back and forth)
    If you make an error when updating someone's information/details/review it can be difficult to fix the error

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Fernando from Pelissari Gestão e Tecnologia

    Number of employees: 201-500 employees

    August 2018

    Too complicated...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

    Pros

    It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

    Cons

    Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • smit from GSTMadeEasy

    Specialty: Accounting / CPA

    Number of employees: 11-50 employees

    August 2018

    Perfect HCM software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall good software with in depth details and management highly suitable for large enterprises.

    Pros

    Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
    1. Success factors provides human capital management solutions for large enterprises
    2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
    3. It has complete customization available which can be changed according to need of the organization.
    4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

    Cons

    1. Pricing for software is on higher side which mostly large enterprises can only afford.
    2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
    3. It lakes seamless integration with various SAP modules.
    4. Sometime its complexity is such that excel based HCM seems like more suitable

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 10,000+ employees

    August 2018

    Success Factors is a decent product

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The reviews were easy to type in for employees and employers.

    Cons

    The interface itself was not always the most easy to understand in terms of the progress of reviews.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • August 2018

    Excellent application for production companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

    Cons

    It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Shane from pSemi, A Murata Company

    July 2018

    Decent HR tool to keep track of performance initiatives and objectives.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All-in-one tool that allows employees, managers, and HR to process all information, one stop shop. Measures metrics, weighted goals, etc. for annual and semi-annual goals. Setup to send any alerts or updates directly to email inbox.

    Cons

    Performance and objective goals can easily be mixed up. Once a goal is submitted, it cannot be deleted only edited (could be preset by my company).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jasper from EY

    Specialty: Other Services

    Number of employees: 10,000+ employees

    July 2018

    SuccessFactors, the Samsung of the HR software world

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market. SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

    Pros

    - Highly flexible for a cloud based product;
    - Offers a lot of options to customise as a customer after the implementation.

    Cons

    - Has a lot of features that won't be useful to a lot of customers;
    - Doesn't always give you the feeling it's one system if you combine various modules.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brent from VitalSmarts

    Specialty: Education

    Number of employees: 501-1,000 employees

    July 2018

    SuccessFactors has made my new employee onboarding easy and clear

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Great way to agree on and work toward KPIs with your team/group

    Pros

    Our HR department created an 20-step onboarding plan for me in SuccessFactors. Now that I've gone through all of the steps, I feel like I know the basics that I need to know for working here. Not the role-specific experience, but the sometimes hard to obtain, internal experience that makes getting work done easier.

    Cons

    There really aren't too many "cons" from my point-of-view. I also like the "KPI" section. If there is another "con" I guess it's that I don't understand how SuccessFactors and "Jam" are different and what should be done in each.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Adnan from Atos India

    Specialty: Software / Technology

    Number of employees: 10,000+ employees

    July 2018

    User friendly LnD Portal

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall effective and efficient product, however Search and Navigation should be considered for further improvisation for enhanced experiences.

    Pros

    One of the best Learning and Development product for up skilling and training of work force of any organization, simple, effective, efficient.

    Cons

    Some of the features like search and User Interface can be further improvised with better and easier browsing capabilities for better navigation across published content.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Choose a better big-box solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SuccessFactors allows for an enormous amount of data to be entered in and gathered by the system, and all of the content types allow for great flexibility.

    Cons

    It's an enormous beast with a dated back-end and lackluster front-end. It's not intuitive at all, and requires an enormous amount of maintenance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sulakshana from GMR Group

    June 2018

    Perfect HCM Suite for a large business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. User friendly
    2. Self Explanatory
    3. Easy to log into mobile app by just scanning bar code.
    4. Vast and indepth
    5. Highly customizable.
    6. As an administrator, it is easy to work on.

    Cons

    As an administrator I find that it has taken time to integrate with SAP On premise software.
    As a New user tutorial should be there. If I am not used to the cloud technologies, and not very tech savvy, it becomes difficult to adopt. Some gamified tutorials would be the best.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Arthur from Manufacturing

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    June 2018

    Always easy to use and simple

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Application is easy to use and navigate online. Used it to perform annual performance review. Anyone can get use to the application quickly.

    Cons

    There really weren't any flaws that I noticed on the application. Sometimes you had to save your progress twice or else it wouldn't save.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    June 2018

    Easy to use recruiting and HRM software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Interfaces well with other SAP programs and outside websites to provide an effective and efficient HRM software.

    Cons

    As like almost all SAP software, requires some customization and up front work to tailor to specific businesses.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 10,000+ employees

    May 2018

    Horrible UX, hight cost and lacking features (Recruiting module)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

    Cons

    - Crap UX: Means many clicks = drags down productivity
    - Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
    - No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
    - This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
    - No built in surveys. For instance if you want to check your candidate experience and such.

    The list goes on but you get the picture.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Areane from FSPMI

    Specialty: Retail

    Number of employees: 51-200 employees

    May 2018

    Awesome Product Features!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product has been very helpful for us with my colleagues. The customer support has been really accommodating on all of our concerns.

    Cons

    Sometimes it runs a bit slow but that happened to me only twice. Other than that the product is very good

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Melissa from Starkey

    Number of employees: 1,001-5,000 employees

    March 2018

    I use Success Factors for performance reviews for myself and coworkers

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I find this Software to be easy to use after you've become familiar with it. I like the workflow aspect of it so that you can easily see progress during the different stages of the performance reviews.

    Cons

    I think that the software looks old and would benefit from a refreshed look/new skin. I think a re-design would make it more intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nicole from ITHACA

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    February 2018

    Learning with SuccessFactors Helps a lot

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    SuccessFactors helps our team with learning courses easily. It connects all the team members with various courses on the cloud. Easy to use and reporting helps with a lot of custom options. Great tool for learning management. Helps with managing courses and other related information for team members.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Aubrey from appsFreedom

    Number of employees: 51-200 employees

    February 2018

    Evaluated 2 HCM solutions for the company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This will grow with the company

    Pros

    This came with the entire suite of human capital management software, SF learning and Talent acquisition and management. cloud based solution that you pay as you go and pay as you grow. Completely scalable.

    Cons

    this solution is very expensive and took longer to integrate then expected.which took up more man hours then expected.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stacy from Systemax Inc.

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    February 2018

    SAP

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Housing all information in one application is very helpful and there was a smooth implementation with all the cheat sheets.

    Cons

    A general canned application and with minimal functionality, unless your team has the ability to write in workarounds. Initially I believed the product to be more sophisticated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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