All SurePayroll Reviews
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SurePayroll Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4
Value for money
4.2
Functionality
4.1
Pros
"You are also sent helpful emails when there is a holiday coming up, so you know to run your payroll early!"
"I like the majority of things about SurePayroll, but they are limited as to Simple IRA Roth deductions for employees."
"I enjoy that all I have to do is setup the employees and Independent contractors and can pay everyone within a few minutes. Plus, they take accurate records of taxes paid and issues proper reports and year end tax forms (W2 or 1099). "
Cons
"It was pretty smooth initially, however, it seemed that withholding customization wasn't as comprehensive as in other payroll services and customer service was very difficult to get a hold of."
"I find them to spend most of their time on marketing new clients but neglecting to take of the clients once they have signed up for the services."
"They have been charging the monthly service fees till April 2025, even though I called them to cancel the service last year, 2024. "
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