# Surveyapp Software Reviews, Demo & Pricing - 2026

> Review of Surveyapp Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/surveyapp-profile

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Surveyapp

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Overview

# Surveyapp 2026: Benefits, Features & Pricing

Wondering if Surveyapp is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Surveyapp

4.7

[(24)](https://www.softwareadvice.com/customer-satisfaction/surveyapp-profile/#reviews)

Pricing

Starting at $29.99 per month

### About Surveyapp

Surveyapp is a customer and employee experience management software that provides a suite of tools to help businesses gather feedback and insights from customers and employees. The software caters to a range of industries such as airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants.

Surveyapp's features include a mobile survey app that can capture feedback even offline, smiley face surveys to gain insights into customer and employee satisfaction, and a survey kiosk for collecting feedback in busy locations. The software also offers email surveys, smiley buttons for real-time feedback, and online conversational surveys. Additionally, Surveyapp provides employee pulse email surveys, a manager app to view feedback, and real-time analytics.

Surveyapp is designed as a comprehensive customer and employee experience management platform. It offers tools to gather feedback through various channels, analyze the data, and take action to drive meaningful interventions. The software helps businesses develop engaged teams and turn customers into champions by addressing CX issues.

Wondering if Surveyapp is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

## Surveyapp User Interface

## Popular Surveyapp Alternatives

Main Product

Surveyapp

4.7

[(24)](https://www.softwareadvice.com/customer-satisfaction/surveyapp-profile/#reviews)

Ratings Breakdown

-   4.92Ease of use
-   4.52Value for money
-   4.48Customer support
-   4.54Functionality

Pricing

Starting at $29.99 per month

Get Price

Alternative Product

[UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/)

4.6

[(1688)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   3.86Value for money
-   4.20Customer support
-   4.52Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/)

4.7

[(11457)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.77Value for money
-   4.37Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

4.6

[(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.42Value for money
-   4.32Customer support
-   4.46Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)

4.7

[(2896)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.46Value for money
-   4.46Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Typeform](https://www.softwareadvice.com/hr/typeform-profile/)

4.7

[(969)](https://www.softwareadvice.com/hr/typeform-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.18Value for money
-   4.38Customer support
-   4.49Functionality

Pricing

Starting at $39.00 per month

Get Price

## Surveyapp Pricing and Plans

Starting price: $29.99 per month

Free Trial

Free Version

Essentials

$29.99

per month

Plan includes:

-   Unlimited Surveys
-   Collect Answers Offline
-   Live Status Wallboards
-   Run Reports Online
-   Conditions/ Skip Logic

Business

$79.99

per month

Plan includes:

-   6+ Options Per Question
-   Screen Colour & Customization
-   Multi-language Surveys
-   PDF Email Reports
-   Case Management

Enterprise

Pricing available upon request

Plan includes:

-   Text and Sentiment Analysis
-   Cross Tabulation Reports
-   Response Webhooks
-   User Access Management
-   Single Sign-on
-   Salesforce Surveyapp Dashboard
-   Priority Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Surveyapp Features

-   Popular features found in Survey
    
    Customizable Questions
    
    Customizable Templates
    
    Data Analysis Tools
    
    Data Import/Export
    
    Drag & Drop
    
    Email Marketing
    
    Feedback Management
    
    Question Branching
    
    Skip Logic
    
    Support Audio/Images/Video
    
    URL Customization
    
-   More features of Surveyapp
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Conditional Logic
    
    Customer Experience Management
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Security
    
    Email Reminders
    
    Engagement Tracking
    
    Mobile Survey
    
    Multi-Channel Data Collection
    
    Multi-Channel Distribution
    
    Multi-Language
    
    Multiple Question Types
    
    NPS Survey Structure
    
    Offline Response Collection
    
    Pulse Surveys
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Quotas
    
    Response Validation
    
    Search/Filter
    
    Social Media Integration
    
    SSL Security
    
    Survey Builder
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Template Management
    
    Text Analysis
    
    Third-Party Integrations
    
    Visual Analytics
    

## Surveyapp Integrations

ServiceNow

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Salesforce Platform

Integration rated undefined from -1 review

Microsoft Teams

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

## Surveyapp User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

29%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.5

Functionality

4.5

Have you used Surveyapp and would like to share your experience with others?

Erica M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed March 2026

Good, but could use some work

4

Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode.

Cons:

What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified.

Read More

LB

Lydia B.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed October 2025

Great Product

5

My overall experience was great! My employees and people that I used it with said it was very easy to navigate

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions.

Cons:

I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer.

Reasons for choosing Surveyapp

Based on reviews and customer service response.

Read More

ED

Erin D.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for less than 12 months

Reviewed June 2025

Lovely and simple for great impact results

5

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic.

Cons:

Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times.

Reasons for choosing Surveyapp

Visualization and ease of use for survey taker

Read More

DC

Daniel C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for free trial

Review source

Reviewed May 2026

Surveyapp reveiw

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I used Surveyapp for a research project quite some time ago. The QR code scan that was usable was great for leading people to my survey and the settings I used allowed me to get an alert via text when someone took my survey which was great as I needed to be able to record results more instantaneously.

Cons:

I don't really have anything that stands out that I recall disliking or having an issue with regarding Surveyapp.

Read More

ET

EBONY T.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Opinion on Survey app

4

Everything about these surveys are easy not complicated. Customer service is excellent if you need assistance and reward for taking surveys are given quickly. If you enjoy doing surveys but sometimes some frustrate you this is this one for you quick, easy and honest

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

How easy it was to navigate through the system and how easy it is to understand the questions. Customer service answers back quickly and you get the reward as promised without jumping through hoops

Cons:

If I had to find something I didn’t like about it I can’t because everything about my experience was enjoyable.

Read More

DM

Dane M.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Reviewed June 2025

An intuitive, modern platform which has made our dining room surveys painless

5

We found the platform easy to configure and deploy to our iPads. We also had an amazing experience with customer support when we inquired about API capabilities and were responded to once the feature was developed. Fantastic service.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The user interface both on the web and on the surveying iPads is intuitive. The reporting features are comprehensive and the user experience is slick.

Cons:

I haven't had any negative experiences with it. Even when we have something to report to the support team, the response times and quality have been excellent.

Read More

KL

Kate L.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed June 2025

Perfect for our needs!

5

Very positive, no complaints at all. I reached out once or twice in the beginning and received prompt and helpful responses.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Survey app is really easy to use, easy to set up, and the data is easy to access every quarter in a way that is simple to import into our reports.

Cons:

There's nothing we don't like about it. It's absolutely perfect for our needs, which are quite simple - it's great that it doesn't have to be over-complicated.

Read More

Holly D.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed February 2026

Really pleasant and helpful software

5

This is a great value. Its easy to use and customize. It has unlimited surveys, QR codes and great customer service

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This is a great value and a great way to have customizable surveys for employees and customers. The mobil app is fantastic

Cons:

I have no complaints about this service. The whole experience has been positive, and the ease of use has been beyond expectations

Read More

SS

Shenella S.

Verified reviewer

Real Estate

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed February 2026

Surveyapp for real time feedback!

4

Super easy to deploy and use with individual devices. Real time collection of responses is super impressive.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Super easy to use software to gather and review employee and customer feedback! Real time collection of date.

Cons:

A little pricey with limited customization. Customer support is a little slow to respond to queries.

Read More

Ahmed I.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed March 2025

A very convenient survey tool but not perfect

4

I used surveyapp for my Masters Thesis research along with another survey app which I used for free. Surveyapp's pro was way cheaper so I opted in for that was not not disappointed because of the QR code scan which lead people to my survey. I was able to walk around the university asking people to scan my QR code to take my survey.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

3

Functionality

Pros:

I LOVE that you are able to make a QR code for your survey which people can scan and complete your survey. It's such a nice feature to have on survey sites as it makes it easy for people to take the surveys. It also offers alerts whenever someone takes your survey via SMS which is super useful if you want to quickly add the survey responses somewhere else

Cons:

The free version is kind of limited but it is still cheap to go Pro. Free version has a limited number of responses tracked which is sad for people who can't afford the pro version.

Read More

Showing 1 - 10 of 24 Reviews

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