--- title: "Surveyapp Software Reviews, Demo & Pricing - 2026" description: "Review of Surveyapp Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/surveyapp-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Surveyapp Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Surveyapp Review From $29.99-$79.99/month Free version Free trial 3 plans Wondering if Surveyapp is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Surveyapp 4.7 [(24)](https://www.softwareadvice.com/customer-satisfaction/surveyapp-profile/#reviews) Pricing Starting at $29.99 per month ### About Surveyapp Surveyapp is a customer and employee experience management software that provides a suite of tools to help businesses gather feedback and insights from customers and employees. The software caters to a range of industries such as airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants. Surveyapp's features include a mobile survey app that can capture feedback even offline, smiley face surveys to gain insights into customer and employee satisfaction, and a survey kiosk for collecting feedback in busy locations. The software also offers email surveys, smiley buttons for real-time feedback, and online conversational surveys. Additionally, Surveyapp provides employee pulse email surveys, a manager app to view feedback, and real-time analytics. Surveyapp is designed as a comprehensive customer and employee experience management platform. It offers tools to gather feedback through various channels, analyze the data, and take action to drive meaningful interventions. The software helps businesses develop engaged teams and turn customers into champions by addressing CX issues. Do you work for Surveyapp? [Manage this product listing](https://www.g2.com/products/surveyapp-smiley-feedback-surveys-and-kiosk/claim_requests/new?auto=true) Wondering if Surveyapp is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Surveyapp User Interface ## Popular Surveyapp Alternatives Main Product Surveyapp 4.7 [(24)](https://www.softwareadvice.com/customer-satisfaction/surveyapp-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.52Value for money - 4.48Customer support - 4.54Functionality Pricing Starting at $29.99 per month Get Price Alternative Product [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1778)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Ratings Breakdown - 4.63Ease of use - 3.85Value for money - 4.21Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11572)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10508)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2926)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(979)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price ## Surveyapp Pricing and Plans Starting price: $29.99 per month Free Trial Free Version Essentials $29.99 per month Plan includes: - Unlimited Surveys - Collect Answers Offline - Live Status Wallboards - Run Reports Online - Conditions/ Skip Logic Business $79.99 per month Plan includes: - 6+ Options Per Question - Screen Colour & Customization - Multi-language Surveys - PDF Email Reports - Case Management Enterprise Pricing available upon request Plan includes: - Text and Sentiment Analysis - Cross Tabulation Reports - Response Webhooks - User Access Management - Single Sign-on - Salesforce Surveyapp Dashboard - Priority Support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Surveyapp Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Surveyapp Access Controls/Permissions Activity Dashboard Alerts/Notifications API Conditional Logic Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Data Security Email Reminders Engagement Tracking Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Multiple Question Types NPS Survey Structure Offline Response Collection Pulse Surveys Real-Time Analytics Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Social Media Integration SSL Security Survey Builder Survey/Poll Management Surveys & Feedback Template Management Text Analysis Third-Party Integrations Visual Analytics ## Surveyapp Integrations ServiceNow Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review ## Surveyapp User Reviews ## Surveyapp customer ratings - Overall rating: 4.7/5 - Total reviews: 24 ### Rating distribution - 5 stars: 17 reviews (71%) - 4 stars: 7 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 --- Have you used Surveyapp and would like to share your experience with others? ### Good, but could use some work - Overall rating: 4/5 - Reviewer: Erica M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode. #### Cons What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified. --- ### Great Product - Overall rating: 5/5 - Reviewer: Lydia B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was great! My employees and people that I used it with said it was very easy to navigate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions. #### Cons I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer. #### Reasons for choosing Surveyapp Based on reviews and customer service response. --- ### Lovely and simple for great impact results - Overall rating: 5/5 - Reviewer: Erin D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic. #### Cons Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times. #### Reasons for choosing Surveyapp Visualization and ease of use for survey taker --- ### Surveyapp reveiw - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Surveyapp for a research project quite some time ago. The QR code scan that was usable was great for leading people to my survey and the settings I used allowed me to get an alert via text when someone took my survey which was great as I needed to be able to record results more instantaneously. #### Cons I don't really have anything that stands out that I recall disliking or having an issue with regarding Surveyapp. --- ### Opinion on Survey app - Overall rating: 4/5 - Reviewer: EBONY T. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything about these surveys are easy not complicated. Customer service is excellent if you need assistance and reward for taking surveys are given quickly. If you enjoy doing surveys but sometimes some frustrate you this is this one for you quick, easy and honest #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to navigate through the system and how easy it is to understand the questions. Customer service answers back quickly and you get the reward as promised without jumping through hoops #### Cons If I had to find something I didn’t like about it I can’t because everything about my experience was enjoyable. --- ### An intuitive, modern platform which has made our dining room surveys painless - Overall rating: 5/5 - Reviewer: Dane M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We found the platform easy to configure and deploy to our iPads. We also had an amazing experience with customer support when we inquired about API capabilities and were responded to once the feature was developed. Fantastic service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface both on the web and on the surveying iPads is intuitive. The reporting features are comprehensive and the user experience is slick. #### Cons I haven't had any negative experiences with it. Even when we have something to report to the support team, the response times and quality have been excellent. --- ### Really pleasant and helpful software - Overall rating: 5/5 - Reviewer: Holly D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a great value. Its easy to use and customize. It has unlimited surveys, QR codes and great customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great value and a great way to have customizable surveys for employees and customers. The mobil app is fantastic #### Cons I have no complaints about this service. The whole experience has been positive, and the ease of use has been beyond expectations --- ### Perfect for our needs! - Overall rating: 5/5 - Reviewer: Kate L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive, no complaints at all. I reached out once or twice in the beginning and received prompt and helpful responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Survey app is really easy to use, easy to set up, and the data is easy to access every quarter in a way that is simple to import into our reports. #### Cons There's nothing we don't like about it. It's absolutely perfect for our needs, which are quite simple - it's great that it doesn't have to be over-complicated. --- ### Surveyapp for real time feedback! - Overall rating: 4/5 - Reviewer: Shenella S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to deploy and use with individual devices. Real time collection of responses is super impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Super easy to use software to gather and review employee and customer feedback! Real time collection of date. #### Cons A little pricey with limited customization. Customer support is a little slow to respond to queries. --- ### A very convenient survey tool but not perfect - Overall rating: 4/5 - Reviewer: Ahmed I. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I used surveyapp for my Masters Thesis research along with another survey app which I used for free. Surveyapp's pro was way cheaper so I opted in for that was not not disappointed because of the QR code scan which lead people to my survey. I was able to walk around the university asking people to scan my QR code to take my survey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I LOVE that you are able to make a QR code for your survey which people can scan and complete your survey. It's such a nice feature to have on survey sites as it makes it easy for people to take the surveys. It also offers alerts whenever someone takes your survey via SMS which is super useful if you want to quickly add the survey responses somewhere else #### Cons The free version is kind of limited but it is still cheap to go Pro. Free version has a limited number of responses tracked which is sad for people who can't afford the pro version. --- Showing 1 - 10 of 24 Reviews Load More Reviews ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11572) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10508) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5314) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4311) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Surveyapp with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice