What is SurveyMonkey Engage?

SurveyMonkey Engage is a cloud-based employee engagement platform that helps small to midsize businesses measure and analyze employee experiences via built-in surveys and automated deployments. The platform enables users to create interactive surveys accessible through mobile and desktop browsers.

SurveyMonkey Engage offers a host of features including unique questionnaires, multi-device access, team views and dashboards. The platform offers advanced scheduling tools to help users automate engagement programs with pre-built core surveys and check-ins. Additionally, it includes a dedicated employee portal that allows users to connect with colleagues, provide anonymous feedback and save communications.

SurveyMonkey Engage provides actionable insights in...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of SurveyMonkey Engage

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

December 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Understanding Our Employees for Business Success

Outside of the reporting issue, both the HR team administering the tool and our employee population both are very satisfied with how SurveyMonkey Engage has been able to help us as a business.

Pros

Understanding our employees' attitudes, opinions, and satisfaction is necessary for us to succeed as a company. We already used SurveyMonkey in a limited capacity, but SurveyMonkey Engage has helped us understand some key employee metrics, which I think have led us to make better business decisions. The tool is extremely easy to use from an administration standpoint, and from a user standpoint.

Cons

Our leadership team asked for a report, which we created ourselves based on the data and was not easily downloadable from the tool.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Healthcare Management Review

Overall, the experience has been great after the first 6 months of use. I do foresee upcoming hurdles including the monthly survey's don't become overly repetitive but I think that is on the company to keep the energy.

Pros

The software is very easy to user at all skill levels and provides visual information on how users are assessing the questions. When set up properly, it is easy to create custom groups. The confidentiality structure was a selling point for us to provide the confidence to the employees the company can not see their answers.

Cons

The only opportunity for improvement I have at the moment is I would like to be able to take the questions that are already being asked and restructure them to create custom job factors. For example: there are questions about communication and trust spanning several of the standard job factors. I think it would be valuable to be able to take those questions and have new job factors.

June 2020

Eddie from Brain Balance

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Excellent for collecting the right information to improve your organization!

Always in the know of company production and employee feedback.

Pros

The simplest survey site on the web in my opinion. Great for optimal growth in business because you can collect the right data/information.

Cons

The user can submit any answer. You may or may not get the right feedback. Works better for larger campaigns and volume in numbers.

February 2019

John from Pulford Community Living Services Inc.

Company Size: 201-500 employees

Industry: Individual & Family Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

3.0

Functionality

5.0

February 2019

Easy Peasy

Like any engagement survey, we want to check the pulse of our employees. We looked at others on the market including AON Hewitt which we found over priced with only a few more analytical features and graphs etc. SM -Engage gave us what we needed and wanted.

Pros

I really like the simplistic design and processing of the core survey. It allowed me to share with our executive team in a very easy and understandable way. Another feature I like is the analytics and feedback functions. Its almost like Survey Monkey has removed any complexity whatsoever. I really appreciate that.

Cons

Some of our staff have company email addresses and personal email addresses on file. Initially, we wanted to be able to send the survey link to both but I don't think it had the capability to use more than one.

June 2020

Eli from Marathon Strategies

Company Size: 11-50 employees

Industry: Public Relations and Communications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2020

Very easy for basic surveys

Great for turning around professional surveys fast and at good price.

Pros

Incredibly easy to set up quick surveys and use audience targeting to meet needs with fast turnaround time, good analysis features as well with crosstabs

Cons

Some audience targeting could be more specific to reach niche audiences, otherwise have to go to more specialized survey providers