SurveyMonkey Engage

RATING:

4.6

(50)

About SurveyMonkey Engage

SurveyMonkey Engage is a cloud-based employee engagement platform that helps small to midsize businesses measure and analyze employee experiences via built-in surveys and automated deployments. The platform enables users to create interactive surveys accessible through mobile and desktop browsers. SurveyMonkey Engage offers a host of features including unique questionnaires, multi-device access, team views and dashboards. The platform offers advanced scheduling tools to help users automate engagement programs with pre-built core surveys and check-ins. Additionally, it includes a dedicated employee portal that allows users to connect with colleagues, provide anonymous feedback and save communications. SurveyMonkey Engage provides actionable insights into perfor...

SurveyMonkey Engage Pricing

100 - 499 employees: $450 to $999 per month Over 500 employees: contact sales for pricing

Starting price: 

$450.00 per month

Free trial: 

Available

Free version: 

Not Available

SurveyMonkey Engage employee portal screenshot.
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SurveyMonkey Engage Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SurveyMonkey Engage

1 - 5 of 48 Reviews

User Profile

Yoseli

Verified reviewer

Sporting Goods, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2020

This ain’t no monkey business!

Survey Monkey is a great software that allows the participants to share their real thoughts as it can be set to be anonymous. We love that your data is kept secure.

PROS

Survey Monkey offers templates to help you start with your online survey, making it faster and gives you guidance when you're unsure. Surveys like this allow you to engage with your employees.

CONS

None at the moment!, we were really pleased with what we were able to accomplish.

Ben

Wholesale, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed December 2021

Easy to use and useful insights

Overall, I enjoy using Survey Monkey and will continue to do so as it's the best on the market.

PROS

Survey Monkey is easy to use and administer. The best thing about it is the ability to create different 'collectors' for the same survey. This is really helpful when running surveys that are split out across the year (e.g. where we need quarterly results)

CONS

The data can sometimes export in an unfriendly way, depending on which questions you use. If you use dropdown for example, it splits the options out into different columns of a spreadsheet.

Reason for choosing SurveyMonkey Engage

Better reporting and the ability to use collectors

John

Individual & Family Services, 201-500 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2019

Easy Peasy

Like any engagement survey, we want to check the pulse of our employees. We looked at others on the market including AON Hewitt which we found over priced with only a few more analytical features and graphs etc. SM -Engage gave us what we needed and wanted.

PROS

I really like the simplistic design and processing of the core survey. It allowed me to share with our executive team in a very easy and understandable way. Another feature I like is the analytics and feedback functions. Its almost like Survey Monkey has removed any complexity whatsoever. I really appreciate that.

CONS

Some of our staff have company email addresses and personal email addresses on file. Initially, we wanted to be able to send the survey link to both but I don't think it had the capability to use more than one.

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Understanding Our Employees for Business Success

Outside of the reporting issue, both the HR team administering the tool and our employee population both are very satisfied with how SurveyMonkey Engage has been able to help us as a business.

PROS

Understanding our employees' attitudes, opinions, and satisfaction is necessary for us to succeed as a company. We already used SurveyMonkey in a limited capacity, but SurveyMonkey Engage has helped us understand some key employee metrics, which I think have led us to make better business decisions. The tool is extremely easy to use from an administration standpoint, and from a user standpoint.

CONS

Our leadership team asked for a report, which we created ourselves based on the data and was not easily downloadable from the tool.

Ryan

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

We love it!!

The feedback from clients is most important to address any area that may be lacking.

PROS

We are able to get loads of feedback from clients and ask specific questions to maintain excellence.

CONS

We do not have any cons about this product.