SurveyMonkey Engage Software

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About SurveyMonkey Engage

SurveyMonkey Engage is a cloud-based employee engagement platform that helps small to midsize businesses measure and analyze employee experiences via built-in surveys and automated deployments. The platform enables users to create interactive surveys accessible through mobile and desktop browsers. SurveyMonkey Engage offers a host of features including unique questionnaires, multi-device access, team views and dashboards. The platform offers advanced scheduling tools to help users automate engagement programs with pre-built core surveys and check-ins. Additionally, it includes a dedicated employee portal that allows users to connect with colleagues, provide anonymous feedback and save communications. SurveyMonkey Engage provides actionable insights into perfor...
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SurveyMonkey Engage employee portal screenshot.

SurveyMonkey Engage User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 42 reviews

User Profile

Yoseli

Verified reviewer

Company size: 501-1,000 employees

Industry: Sporting Goods

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Functionality

out of 5

December 2020

This ain’t no monkey business!

Survey Monkey is a great software that allows the participants to share their real thoughts as it can be set to be anonymous. We love that your data is kept secure.

Pros

Survey Monkey offers templates to help you start with your online survey, making it faster and gives you guidance when you're unsure. Surveys like this allow you to engage with your employees.

Cons

None at the moment!, we were really pleased with what we were able to accomplish.

Ben

Company size: 1,001-5,000 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Functionality

out of 5

December 2021

Easy to use and useful insights

Overall, I enjoy using Survey Monkey and will continue to do so as it's the best on the market.

Pros

Survey Monkey is easy to use and administer. The best thing about it is the ability to create different 'collectors' for the same survey. This is really helpful when running surveys that are split out across the year (e.g. where we need quarterly results)

Cons

The data can sometimes export in an unfriendly way, depending on which questions you use. If you use dropdown for example, it splits the options out into different columns of a spreadsheet.

Reasons for choosing SurveyMonkey Engage

Better reporting and the ability to use collectors

John

Company size: 201-500 employees

Industry: Individual & Family Services

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

February 2019

Easy Peasy

Like any engagement survey, we want to check the pulse of our employees. We looked at others on the market including AON Hewitt which we found over priced with only a few more analytical features and graphs etc. SM -Engage gave us what we needed and wanted.

Pros

I really like the simplistic design and processing of the core survey. It allowed me to share with our executive team in a very easy and understandable way. Another feature I like is the analytics and feedback functions. Its almost like Survey Monkey has removed any complexity whatsoever. I really appreciate that.

Cons

Some of our staff have company email addresses and personal email addresses on file. Initially, we wanted to be able to send the survey link to both but I don't think it had the capability to use more than one.

Neshica

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

February 2022

Makes survey creation and distribution a breeze!

Its great value for money and I use it often. The surveys are able to be duplicated and edited and reused so this saves time. The analytics are good and they regularly to add new features. Happy with the product and I continue to use it.

Pros

SurveyMonkey is easy to use with a large library of questions to get you started. Setting up your own questions are made easier by the answer genius and 'tips' provided. Previewing and editing is also quick and easy to do.

Cons

I would like to change the font colors within a question. Example if you want to make one word 'red' in the question to highlight it. Currently I cannot do that. Emailing the survey often goes to peoples junk mail (this is a function of email settings on the recipients PC) so I prefer using the 'sending a link' option and typing up my own mail. This isn't a huge issue (only a mild irritation) for me as I prefer the personal touch of sending the survey myself than automatically sending from the tool.

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Understanding Our Employees for Business Success

Outside of the reporting issue, both the HR team administering the tool and our employee population both are very satisfied with how SurveyMonkey Engage has been able to help us as a business.

Pros

Understanding our employees' attitudes, opinions, and satisfaction is necessary for us to succeed as a company. We already used SurveyMonkey in a limited capacity, but SurveyMonkey Engage has helped us understand some key employee metrics, which I think have led us to make better business decisions. The tool is extremely easy to use from an administration standpoint, and from a user standpoint.

Cons

Our leadership team asked for a report, which we created ourselves based on the data and was not easily downloadable from the tool.

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