All SurveyMonkey Reviews
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SurveyMonkey Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.3
Value for money
4.4
Functionality
4.5
Pros
"It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design."
"SurveyMonkey offers a wide range of question types and logic branching, which helps when you need to tailor the survey flow to different respondents"
"I especially like the logical flow builder, which allows for conditional questions and branching—features that are often locked behind complex setups in competing products."
Cons
"SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better."
"The one thing that I don't care for is spending twenty minutes on a survey and then told I'm not qualified that's upsetting and a waste of my time that could have been spent elsewhere."
"It was annoying with the amount of questions it ask at times I would try to skip through it also it would lag"
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