Overall, I highly recommend Survey Monkey for quick and easy survey creation. Even at the free version level, there are a variety of quality features that will make this program very useful for both collecting and analyzing data. The interface is incredibly user friendly, and when used in tandem with the mobile app, this product is very convenient and effective for basic survey needs.

The Survey Monkey platform gives you a variety of ways to customize your surveys, including multiple choice, short answer, and true/false. It also allows you to easily duplicate previous surveys so that you are not re-creating templates you wish to use regularly. The platform also provides excellent analytics for reviewing responses and trends so that you can better understand and track the results of your surveys. The option to make surveys anonymous is also extremely beneficial for more sensitive topics. The best part is, all of this functionality is available through the free version of the platform. The mobile app is also incredible accessible and easy to use.

The ability to truly customize your survey (logs, fonts, footers, etc.) is strictly reserved to paid subscriptions. The free version of the application gives you up to a maximum of 10 questions, so unless you want to pay the monthly fee, your surveys need to be very concise. For business use, a monthly subscription requires a minimum of three users at $25 per user. This cost adds up quickly, so unless you are implementing surveys very regularly, you may not see the full value.

SurveyMonkey has been very very handy for our form and survey needs. We mainly use it to manage the registrations and attendee feedback for our events. We used to use Google Forms but it was nowhere near as advanced as SM. It's easy to set up, has lots of advanced form fields like hidden fields and conditional fields, and has better reporting features. Great tool to have overall

Th etemplate library has dozens of ready-made event-related forms and surveys. It's saved us time from having to design them ourselves, and it's given us new ideas for different fields and question types. The interface also looks smooth and is easy to use for our respondents.

The lower-tier limits are a bit too low in my opinion. We had to upgrade before we could become 100% confident about using it.

I need to speak to a live human being on the phone or on chat to explain what the issue is and all I get is a bot or an occasional email that doesn't do anything to help me!

Nothing so far because I can't use it yet!

Your customer service. You took my money but are refusing to help me when I need to actually SPEAK to someone. It seems if I don't open a very expensive and totally useless account you won't give me the time of day.

I personally like SurveyMonkey for all my office needs. We have almost 200+ employees so SurveyMonkey helps us in polling.

The interface and easy to make surveys and Polls

We had a poll in our office for the new internet connection provider and it gives a very good result in polling.

In Human Resource I use Survey monkey mainly for Employee Engagement Surveys; Training Needs analysis, Organizational climate health.The Data gather help me to make decisions and policies/processes that are employee-centric to higher levels of employee commitment, enhance employer brand as a best place to work and ultimate maximize overall staff productivity

SurveyMonkey is a user-friendly fast to assimilate and caters for wide range of survey needs . The survey process is easy and smooth and the analytics tools are great. Customizing questions feature allows you to tailor the survey to your specific objectives and target audience. This helps gather high quality data that leads to valuable data that in turn helps in well-informed decision-making

Maybe improve on price structure to a more pocket-friendly

SurveyMonkey gave me a whole new idea of creating a community of happy clients based on multiple reviews it gave me a very in deep thought of what I can change in my own community

Keeps your private information anonymous The customers has no complaints

Relatively easy to use but a bit difficult Survey designs

I have been able to keep myself busy with survey monkey, and it's been an amazing journey,an amazing thing to do, the best app to play ,plan and work with.

I love every features in it and It helped me a lot in Creating my own survey,and yes it's very say to use,I will use it again and again.

Survey monkey have their downs but it's sure one of the best app that I have used, the most amazing thing about survey monkey is the free trial, it's not every app that give such opportunities, wow and the premium version is super cute.

Overall it looks great and is a really useful tool

Its a user friendly way to create surveys and get data from your audience

It's good quality but can be expensive if you need more than 2 people on it

Terrible. I will never recommend this to anyone. Especially since you can online surveys for free. This platform serves no purpose in my mind other than tricking people into buying a subscription.

I didn’t find survey monkey useful at all. I used it one time for a survey during my subscription and realized it was not worth my money. I requested a refund after a one time use and was told no. I paid $408 dollars to use this platform one time.

The fact that the support team was so unreasonable after clearly being able to see that I did use the platform and still denied my request for a refund.

SurveyMonkey has allowed me to send forms and gather crucial information out to gather information

Could be more mobile friendly, but I still think its great overall

Overall, I'm highly satisfied with SurveyMonkey for our organization's needs. Working for a social organization, our marketing efforts deviate from the standard corporate or business needs. One of our biggest efforts is receiving feedback from programming or educational content and SurveyMonkey has been instrumental in allowing us to do that.

Having used other products similar to SurveyMonkey, I can safely say that SurveyMonkey is one of the most aesthetically pleasing. Its customization allows for branding and personalizing forms to keep marketing efforts in-line with brand standards.

To have access to more robust analytics, it requires a higher paid plan, which is unfortunate. Paying for a mid-tier option, it feels like those analytics should be included.

SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

It's definitely a platform that has a lot of pages and features to it but if you're not paying for a package then you're probably going to be very disappointed because it is simply for quick results from both internal people that you are serving or your customers. There is some ability to customize the survey by putting your own brand or logo on it so that it looks more appealing to those who are you're sending it out to, however, it does have its limitations and could definitely improve in this arena. The biggest problem with the product is that it's doesn't allow you to go as in-depth as if you were to use Google Forms, for example.

The part that I like most about SurveyMonkey is that the developer and user interface are extremely easy to use. I am able to make a survey for either my group or for other teams that I worked with in my company and I feel like this has helped me work much more efficiently because I'm able to get a sense of how people are feeling towards various projects or procedures that we have put in place in recent months. I also use SurveyMonkey for my customers from my private business that I run apart from my position as a quality manager and it has given me incredible insight into what my customers want and need from me or what I could be doing better.

The part that I dislike the most is that SurveyMonkey is very limited in terms of the depth of knowledge that you can obtain through surveys. By the way, if you are using the free user interface, you are not able to really collect and analyze your data as good as if you were a paying customer for it.

Recently I was reading often about the SurveyMonkey app and that many people use it and finally decided to try it and see whether is cool or not. I was little skeptic at the beginning but when I created my account and saw the design and how easy it is to work with the app I got involved with it. As I said earlier it brings joy to create your surveys such easy and finally they look even better than you imagined. I think this app can help many personal needs as students, pupils and some kind of personal surveys. Also, the app is very cool and powerful for big business surveys which can save you a lot money, find what people think about your product, help people to register for the event and many more things to do. I pretty recommend it for everyone who wants to power his or her business and personal needs.

I think this is a cool software because of: 1. It is very easy to use web application. 2. It has an intuitive design and you do not have to waste time in understanding how to create your survey. Everything can be done in a few minutes. 3. You can either create the survey on your own or you can even just answer some questions and the program will create the survey for you. Of course, you will need to edit it a bit, but with automatic creation, it will save you much time creating the design of different questions. 4. Your questions can be very variable - you can use text boxes, multiple choices, insert images, you can use register forms, radio buttons and many more things which will help you express your idea. 5. You can implement logic in your questions which for me is very cool because you can skip or show some questions based on the answers of people. 6. Another powerful tool is that you can get a link to your survey and send it through e-mail, facebook or other social media, you can even embed it to your website - no need to print the survey and go and give it to everyone. 7. When you got the answers, the info is all there and the app visualizes it to you with such cool charts. Even though you can edit the charts and if you do not like them you can choose what is best for your needs or understanding. 8. And finally, there is a responsive design which in nowadays I think is very important because your survey will get to your clients in the best way.

I didn't found any inconvenience using the app so I think it supports many things and it gives you a good feeling using it. Maybe some people will not like that for some features you need to pay some price, but I think the price is very good for the many features it brings to you. And if you want powerful surveys, this is your app.

Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors, Survey Monkey allows us to have the first question of a survey ask if the respondent is a supervisor. If the respondent answers no, that they aren't a supervisor, we can immediately have them directed to a thank you page that explains how we appreciate them taking the time for the survey but that at this time we are only seeking responses from current supervisors. It has been a feature that has helped increase survey response accuracy and save the time of those people who are responding because if they aren't the audience we are looking to survey, we immediately filter them out with the first question so they aren't wasting their time responding and so that we aren't wasting time sorting responses that aren't valid four our purposes.

The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey, you do so with the intention of getting as many responses to the survey as possible. In order for people to participate in surveys - especially electronic surveys, they must trust the source. I have found that many people are concerned when responding to electronic surveys that their answers or personal information will be shared. With the Survey Monkey branding - especially for people that are not familiar with Survey Monkey, it could decrease the likelihood of people trusting the source and responding. I think that all versions of Survey Monkey - even the free account - should have the option to remove the branding. However, I especially think that the paid accounts should have the option to remove the branding.

Overall, survey monkey, has a TON of very valuable uses and is generally user friednly for all levels of experience both on the user side as well as with those developing and deploying their products. The features that allow for real-time data collection with the ability to report that data live, have been crucial in my workplace. I hope these in-the-moment capabilities will continue to increase the ability of all workers, to hold those in power accountable, as well as allow for the demand of responsiveness at the time those responses are needed. :)

I appreciate the range of access to their products, that comes at no cost! aka the features that are Free :) I don't use their products enough to warrant a paid subscription, so being able to create a survey occasionally has been great for a committee I'm on, within my organization. Also being able to use polls to gauge real time reactions to changes within our workplace has helped drive pushback to undesired policies and also increase engagement of co-workers from seeing our peers wrestling with similar feelings/concerns, as they are happening.

As a user of a couple survery's that were sent to me from partner agency's - outside of my organization (which I tried to respond to while using my work computer & email) I could not tell if my response had been submitted at the end of the survey. One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed successfully and if I was in fact done with the registration form. I tried to re-enter the information multiple times but each time ended at the same spot. The page included a header on how to create your own survey monkey product but did not direct me on my status or next required steps. I had a very similar experience when presented with an employee feedback survey from a community based organization and I still don't know whether my survey responses were included in that analysis of work satisfaction!

Overall, a great option to allow many people to have the desired input at their convenience.

People can use this online immediately. The survey setup user may need a minute to decide how to lay out their survey with the limite options available, but actually creating the surveys can start right away. Respondents don’t have to sign up for anything, which means an excellent response rate. The survey options allows for open-ended responses, which many other programs do not. You can also limit answer choices, and determine if a question requires an answer or can be skipped. The program will let you determine if the survey closes out at a certain time, or after a certain number of responses, or after all invited respondents have answered. An email notification updates the surveyor on the status of responses.

An option to rank answers would be a huge advantage, letting the surveyor determine whether all answers need to be included in the ranking. (“Of these 5 entrees, please rank your choices, making an ‘x’ for any that are not options for you at all.”) A preset “scheduling survey” option would be very useful, especially if it allowed ranking of answers. I personally use SurveyMonkey most often to help set meeting dates, times and locations for professionals with divergent schedules. It could be much easier to repeat a question in setup so the next question will have the same setup, answer options, an phrasing as the prior. This option would allow quicker & more consistent survey question setup. I find the current version awkward for sending the survey to specific recipients, moreso than in prior versions. It can be done successfully without too much trouble, but the screens and fields and directives were unclear and not as user-friendly.

Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch. There are many features that make this software exceptional. Particularly, the design and interface, which is not only customizable, but also professional looking and minimalistic. I think it certainly makes a lasting impression to an audience when your surveys look the part. It also makes data acquisition seamless for both surveyor and respondent. However, the true power of Survey Monkey is in it's data analysis. Especially when you've collected answers from hundreds and even thousands of respondents. This is where it stands out from the rest. It compiles all of the acquired information seamlessly into a single database. From there, you have an arsenal of tools to analyze the data: pie charts, bar graphs, and scatter plots. You can drill down your variables further to get a deeper understanding of what your market is looking for. And finally reveal statistically relevant correlations between features of your product/service your target market. Truly powerful stuff.

There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

10/10- would recommend. I have always been satisfied with the ease of creating a survey, and SM often gives recommendations to make your survey even better. It's easy to send out the survey via. hyperlinks to the URL, but they have several options if you're willing to pay for them. Also, the overall design of the software is easy to navigate and user-friendly. I have never had any issues with this program. It takes you through the whole process relatively pain-free: from creation to distribution to analysis to presentation. Very happy with my experiences with SurveyMonkey.

It's intuitive and easy to use. Not only are things easy to customize, but their templates are helpful as well. There are often times when Survey Monkey suggests questions that I hadn't thought to ask! One thing I particularly appreciate is how Survey Monkey (SM) provides the types of statistics that help inform the quality of your survey. If you have asked too many open ended questions, or made the survey too long, SM will tell you the likelihood that your survey will be completed by a user. It also tells you how long a survey will take to complete, making it easier to adjust the quality of your questions. Not to mention you can customize the themes and images appearing on your survey to make it look like you specially designed the survey from your website. I am a satisfied user of this software.

Only a few complaints. - The "delete" or "undo" buttons can be confusing to find in various components of the survey creation. There are other useful tools that can be hard to find in your survey because of the vast amount of options available on the site. - I wish there was a way to select multiple questions and duplicate them. You can only duplicate one question at a time, and that can be painstakingly slow if you have sections and subsections with similar questions. - I am sure if you upgraded that this isn't a problem, but with the version we use, you can only have 2 people use SM at a time. In my company, we have 4 staff that use SM for their work. We have to keep logging off and getting approval to log on. Maybe that's on us though for not paying more... - Creating the survey is easy. Analyzing the survey gets complicated. It isn't as intuitive to navigate. You have to take some time to play around with the settings in order for the information to display in a way that fits your preferences.

As a tuition center owner, I always strive to improve my services while enhancing the learning experience of my students. This is where Survey Monkey comes into the picture, as it is a simple and effective tool to collect feedback from students, parents, and staff. Survey Monkey's customizable templates created using research-based questions help me create detailed survey questions that are relevant to my tuition center's objectives. It provides easy distribution options to collect responses from a vast audience, and with their reliable reporting features, I get a comprehensive analysis of the collected data, which enables me to make informed decisions for the center. Overall, Survey Monkey is a powerful tool I rely on to ensure my tuition center is meeting the expectations of my stakeholders.

While Survey Monkey is an excellent tool for tuition center owners to collect feedback, it comes with a few disadvantages. First, the free version is quite limited, and the paid version can be costly for small businesses. Secondly, the platform requires users to have an excellent understanding of their survey requirements, and their templates may not cover specific queries. Thirdly, the platform doesn't provide much customization beyond the colors, font types, and logos that can be used. Finally, the anonymity of participants might lead to dishonest and inaccurate feedback, which might not be helpful in getting a clear picture of the tuition center's performance.

With SurveyMonkey, I can create surveys and collect the opinion of my clients about my business. Also, I can generate questions to understand the client's needs. With survey create on SurveyMonkey is easy to study your target public and clients. You can also conduct academic research using their feature of the targeting audience. I am a researcher, and I am a respondent on SurveyMonkey. They are a great company to do a partnership, so I believe SurveyMonkey is a powerful tool to help businesses around the World understand their clients and study the market.

SurveyMonkey is a great tool to connect your clients with your business. They have a simple layout, and it has many tools to help you create a survey. Also, the shape of the questionary is clean and easy to understand. For this reason, the respondents can give their best opinion about your business. The free version has almost everything you need to create high-quality surveys, and the price of the year subscription is a good deal because of this, I highly recommend SurveyMonkey.

I like less of the block of the feature of added your company logo in the free version. You can't put your logo on your survey if you have only the free version. I think the feature company logo added to the free version will attract more partners to SurveyMonkey because the partner will feel more confident and encouraged to spread their brand, and the partnership with SurveyMonkey with their public, clients, and respondents.

I have received invites for market research participation candidates, follow up questions related to a project or meeting and have ( once or twice ) tried to implement my own reverse surveys when I thought it was a smart way to compartmentalize an idea. I like that one group I answer to often I know is involved in the charity donation side for answers and responses. That always makes someone feel good. I have not signed up for my own paid account since that need is not there so I can't speak to the plans or groups grom the other end on a current status. Overall it is a platform I see several days a week and it has taken my info to better direct a client with the stats they are seeking from me. Pretty solid and straightforward.

I am on the receiving end of SurveyMonkey surveys often. I have also used the specific named company to aid me in a brief exploration of needs on my own. Generally I am filling out the answers and providing feedback or attempting to get into a group or activity. I enjoy market research activities and the larger companies use SurveyMonkey regularly when recruiting hopefuls and both companies I work under have used SM for following up on meetings, ideas and the such. I can say that as a recipient and minimal administrator SM is easy and smart.It puts answers in front of you and make your search more concise or your answers seamlessly fall into appropriate categories. A very solid plus.

I haven't had many, but technical glitches do happen from time to time. If it's a survey to get into a research panel or answer time sensitive materials this can be concerning since an interuptioin can kick you out of your place period and a lot of companies do not allow resubmissions for quality control reasons. That's the only hiccup I have encountered on the data entry end. This could have happened for many reasons.

Survey Monkey has helped our organization gather information about customer satisfaction, our programs, our teachers and our services and be able to display that feedback in an effective way. Before we used survey monkey, we used to give out paper surveys at the end of each of our workshops. During the summer we run 125 programs for around 1500 individuals. Gathering and analyzing that information from the paper was a big task and although we gave out the survey we never had time to aggregate the results. With Survey Monkey that is all done for you. Now we can actually use the feedback we are receiving from stdudents and parents to make positive changes that returning customers can see. In the past three years, returning campers and parents have definately noticed that their opinions and feedback is being heard and postivie changes have been made.

Survey Monkey is very easy to use and is great for sending out surveys to a large audience. Survey Monkey software formulated the feedback you receive back from customers in easy to read charts and tables. One of the features I really like about the software is that you can send different emails (or campaigns) from the same survey to compare different groups responses while still being able to look at the results overall. I used this feature this fall to send the same survey to four different groups. This allowed me to compare the satisfaction of each week of our programs as well as the satisfaction overall.

I had a hard time at first figuring out the different setups for each of the questions. It would be helpful if there was a definition next to the different settings. However, after a little trial and error I figured out what everything did.

SurveyMonkey manage to offer a quite easy workflow process in building and distributing survey form to the targeted audience of our survey objective. The analytics report that generated after the the survey reach its date maturity is quite extensive and has all the critical data field that we need to improve our marketing campaign.

There are some of the things that i like least with SurveyMonkey, one of them is the customization on the survey builder is less than other survey software on the market. We have to satisfied with the build-in template form the template library, with not many things that can be altered with it.