---
title: "SurveyMonkey vs IBM Targetprocess - 2026 Comparison - Software Advice"
description: "SurveyMonkey vs IBM Targetprocess - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/hr/surveymonkey-profile/vs/targetprocess/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---
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SurveyMonkey vs IBM Targetprocess
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Updated November 9, 2026
# SurveyMonkey vs. IBM Targetprocess: 2026 Comparison
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Updated November 9, 2026
# SurveyMonkey vs. IBM Targetprocess: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
4.6
[(10525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Starting Price
$30.00per month
Free trial: Not available
Free version: Available
Pros:
- Ease of Use
- Data Collection
Cons:
- Pricing
- Question and Answer
Who uses SurveyMonkey
Based on 10525 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%)
- Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (6%)
81% of users recommend this product
[](https://www.softwareadvice.com/project-management/targetprocess-profile/)
[IBM Targetprocess](https://www.softwareadvice.com/project-management/targetprocess-profile/)
4.5
[(544)](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Available
Free version: Not available
Pros:
- Team Collaboration
- Project Management
Cons:
- Performance and Speed
Who uses IBM Targetprocess
Based on 544 reviews
- Popular among: Small businesses
- Most common industry: IT & Software Development (43%)
- Top use cases: Project Management (1%), Resource Management (1%) and Project Planning (1%)
81% of users recommend this product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
SurveyMonkey
4.6
[(10525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
[](https://www.softwareadvice.com/project-management/targetprocess-profile/)
IBM Targetprocess
4.5
[(544)](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
+
Add product
Add product
## SurveyMonkey vs IBM Targetprocess: At a glance
* * *
Product ratings at a glance
| | SurveyMonkey | IBM Targetprocess |
| --- | --- | --- |
| Overall rating | 4.6
10,525 reviews | 4.5
544 reviews |
| Ease of use | 4.6 | 4.0 |
| Value for money | 4.4 | 4.3 |
| Functionality | 4.5 | 4.4 |
| Customer support | 4.3 | 4.6 |
| Ease of deployment | 4.5 | 4.2 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 11,069 reviews from Project Planning
* * *
Collaboration Tools
N/A
Customizable Questions
4.6
Customizable Templates
4.4
Data Analysis Tools
4.2
Data Import/Export
4.3
Drag & Drop
4.8
- Multiple Question Types: 4.8
- Anonymous Feedback: 4.7
- Real-Time Notifications: 4.7
- Pulse Surveys: 4.7
- Peer-to-Peer Recognition: 4.7
- Surveys & Feedback: 4.6
- Employee Recognition: 4.6
- Customizable Branding: 4.6
- Mobile Access: 4.6
- Data Security: 4.6
- Survey/Poll Management: 4.6
- Survey Builder: 4.6
- Customizable Questions: 4.6
- Reporting & Statistics: 4.6
- Response Quotas: 4.6
- Email Reminders: 4.6
- Real-Time Analytics: 4.6
- Real-Time Data: 4.5
- Email Management: 4.5
- Activity Dashboard: 4.5
- NPS Survey Structure: 4.5
- Customizable Forms: 4.5
- Dashboard: 4.5
- Data Capture and Transfer: 4.5
- Multi-Language: 4.5
- Customizable Reports: 4.5
- Engagement Tracking: 4.5
- Customizable Fields: 4.5
- Feedback Management: 4.5
- Live Results Sharing: 4.5
- Mobile Survey: 4.5
- Reporting/Analytics: 4.4
- Forms Creation & Design: 4.4
- Customizable Templates: 4.4
- Visual Analytics: 4.4
- Sentiment Analysis: 4.4
- Reminders: 4.4
- Customer Experience Management: 4.4
- Performance Metrics: 4.4
- Randomization: 4.4
- Alerts/Notifications: 4.4
- Third-Party Integrations: 4.4
- Data Import/Export: 4.3
- Question Piping: 4.3
- Response Validation: 4.3
- URL Customization: 4.3
- CRM: 4.3
- Question Branching: 4.3
- Access Controls/Permissions: 4.3
- SSL Security: 4.3
- Offline Response Collection: 4.3
- Multi-Channel Distribution: 4.3
- Email Marketing: 4.3
- Trend Analysis: 4.2
- Question Library: 4.2
- Support Audio/Images/Video: 4.2
- Data Analysis Tools: 4.2
- Social Media Integration: 4.2
- Template Management: 4.2
- Conditional Logic: 4.2
- Workflow Automation: 4.1
- Customer Segmentation: 4.1
- Negative Feedback Management: 4.1
- Skip Logic: 4.1
- Benchmarking: 4.0
- Collaboration Tools: 4.0
- Learning & Development: 3.9
- Gamification: 3.9
- Real-Time Reporting: 3.8
Collaboration Tools
4.1
Customizable Questions
N/A
Customizable Templates
N/A
Data Analysis Tools
N/A
Data Import/Export
N/A
Drag & Drop
N/A
- Task Management: 4.6
- Collaboration Tools: 4.1
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
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* * *
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## Reviews
* * *
Positive review:
CM
Cody M.
Roofer
Construction, 2-10 employees
"The platform offers a variety of professional templates and customization options, which saves me time and helps me create surveys that look polished."
Aug 12, 2026
Negative review:
NS
Nelson S.
Owner
Mining & Metals, 2-10 employees
"Finding question formats that work for supplier evaluations or safety compliance checks took me 40 minutes of trial and error."
Sep 19, 2026
Positive review:
Ashley G.
HR Manager
Maritime, 51-200 employees
"SurveyMonkey offers a wide variety of question types and formatting choices, making it easy to design surveys for virtually any purpose, from employee engagement and customer feedback to event registrations and market research."
May 19, 2026
Negative review:
JP
Jessica P.
Senior Marketing Analyst Lead
Civic & Social Organization, 201-500 employees
"Also, the UI feels cluttered when editing long surveys, which slows down our iteration."
Sep 5, 2026
Positive review:
Michelle R.
Researcher
Research, 1001-5000 employees
"SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking."
May 10, 2026
Negative review:
EL
Eduardo L.
Safety Coordinator II
Construction, 10000+ employees
"One downside with SurveyMonkey is that some of the better features are locked behind paid plans. If you’re just using the free version, you can run into limits pretty quickly, especially when you want more customization or advanced options."
Aug 20, 2026
[Read all reviews](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Positive review:
VR
Verified Reviewer
Data analyst
Accounting, 1001-5000 employees
"Targetprocess offers a lot of cool features that helps to small businesses to manage their project."
Nov 8, 2022
Negative review:
GK
Gary K.
security manager
Information Technology and Services, 201-500 employees
"Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. "
Apr 9, 2024
Positive review:
VR
Verified Reviewer
Office Administrator
Human Resources, 51-200 employees
"I like how flexible TP is, and how it allows the whole team to keep track of projects, tasks, events in the making as well as course scheduling, purchase requests and orders, follow-up's - basically anything and everything we need to keep tabs on in order to ensure smooth workflow in the company as a whole. When I started working with it, I used to think about it as the less hip version of Trello, although admittedly this does justice neither to TP, nor to Trello."
Feb 5, 2022
Negative review:
VR
Verified Reviewer
Growth Marketing Lead
Internet, 501-1000 employees
"Using the API was a bit tricky when we needed to dynamically update stuff."
Feb 12, 2021
Positive review:
VR
Verified Reviewer
Chief Digital Officer
Marketing and Advertising, 51-200 employees
"Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc."
Dec 2, 2021
[Read all reviews](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
## Customer support
* * *
SurveyMonkey
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
IBM Targetprocess
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
SurveyMonkey
In Person: Not available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
IBM Targetprocess
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Jira vs IBM Targetprocess](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/targetprocess/)