---
title: "SurveyMonkey vs IBM Targetprocess - 2026 Comparison - Software Advice"
description: "SurveyMonkey vs IBM Targetprocess - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/hr/surveymonkey-profile/vs/targetprocess/"
page_type: "comparison"
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---
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SurveyMonkey vs IBM Targetprocess
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Updated October 21, 2026
# SurveyMonkey vs. IBM Targetprocess: 2026 Comparison
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Updated October 21, 2026
# SurveyMonkey vs. IBM Targetprocess: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
4.6
[(10518)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Starting Price
$30.00per month
Free trial: Not available
Free version: Available
Pros:
- Ease of Use
- Data Collection
Cons:
- Pricing
- Question and Answer
Who uses SurveyMonkey
Based on 10518 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%)
- Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (6%)
81% of users recommend this product
[](https://www.softwareadvice.com/project-management/targetprocess-profile/)
[IBM Targetprocess](https://www.softwareadvice.com/project-management/targetprocess-profile/)
4.5
[(544)](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Available
Free version: Not available
Pros:
- Team Collaboration
- Project Management
Cons:
- Performance and Speed
Who uses IBM Targetprocess
Based on 544 reviews
- Popular among: Small businesses
- Most common industry: IT & Software Development (43%)
- Top use cases: Project Management (1%), Resource Management (1%) and Project Planning (1%)
81% of users recommend this product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
SurveyMonkey
4.6
[(10518)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
[](https://www.softwareadvice.com/project-management/targetprocess-profile/)
IBM Targetprocess
4.5
[(544)](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
+
Add product
Add product
## SurveyMonkey vs IBM Targetprocess: At a glance
* * *
Product ratings at a glance
| | SurveyMonkey | IBM Targetprocess |
| --- | --- | --- |
| Overall rating | 4.6
10,518 reviews | 4.5
544 reviews |
| Ease of use | 4.6 | 4.0 |
| Value for money | 4.4 | 4.3 |
| Functionality | 4.5 | 4.4 |
| Customer support | 4.3 | 4.6 |
| Ease of deployment | 4.5 | 4.2 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 11,062 reviews from Project Planning
* * *
Collaboration Tools
N/A
Customizable Questions
4.6
Customizable Templates
4.4
Data Analysis Tools
4.2
Data Import/Export
4.3
Drag & Drop
4.8
- Multiple Question Types: 4.8
- Anonymous Feedback: 4.7
- Real-Time Notifications: 4.7
- Pulse Surveys: 4.7
- Peer-to-Peer Recognition: 4.7
- Surveys & Feedback: 4.6
- Employee Recognition: 4.6
- Mobile Access: 4.6
- Customizable Branding: 4.6
- Data Security: 4.6
- Survey/Poll Management: 4.6
- Survey Builder: 4.6
- Customizable Questions: 4.6
- Reporting & Statistics: 4.6
- Activity Dashboard: 4.6
- Response Quotas: 4.6
- Email Reminders: 4.6
- Real-Time Analytics: 4.6
- Real-Time Data: 4.5
- Email Management: 4.5
- Customizable Forms: 4.5
- NPS Survey Structure: 4.5
- Dashboard: 4.5
- Data Capture and Transfer: 4.5
- Multi-Language: 4.5
- Customizable Reports: 4.5
- Engagement Tracking: 4.5
- Feedback Management: 4.5
- Customizable Fields: 4.5
- Live Results Sharing: 4.5
- Mobile Survey: 4.5
- Reporting/Analytics: 4.4
- Forms Creation & Design: 4.4
- Visual Analytics: 4.4
- Customizable Templates: 4.4
- Sentiment Analysis: 4.4
- Reminders: 4.4
- Performance Metrics: 4.4
- Customer Experience Management: 4.4
- Randomization: 4.4
- Alerts/Notifications: 4.4
- Third-Party Integrations: 4.4
- Data Import/Export: 4.3
- Question Piping: 4.3
- Response Validation: 4.3
- URL Customization: 4.3
- CRM: 4.3
- Question Branching: 4.3
- Access Controls/Permissions: 4.3
- SSL Security: 4.3
- Offline Response Collection: 4.3
- Multi-Channel Distribution: 4.3
- Email Marketing: 4.3
- Trend Analysis: 4.2
- Question Library: 4.2
- Support Audio/Images/Video: 4.2
- Data Analysis Tools: 4.2
- Social Media Integration: 4.2
- Template Management: 4.2
- Conditional Logic: 4.2
- Workflow Automation: 4.1
- Customer Segmentation: 4.1
- Negative Feedback Management: 4.1
- Skip Logic: 4.1
- Benchmarking: 4.0
- Collaboration Tools: 4.0
- Learning & Development: 3.9
- Gamification: 3.9
- Real-Time Reporting: 3.8
Collaboration Tools
4.1
Customizable Questions
N/A
Customizable Templates
N/A
Data Analysis Tools
N/A
Data Import/Export
N/A
Drag & Drop
N/A
- Task Management: 4.6
- Collaboration Tools: 4.1
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
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## Integrations
* * *
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## Reviews
* * *
Positive review:
Ashley G.
HR Manager
Maritime, 51-200 employees
"SurveyMonkey offers a wide variety of question types and formatting choices, making it easy to design surveys for virtually any purpose, from employee engagement and customer feedback to event registrations and market research."
May 19, 2026
Negative review:
Parker W.
Teacher
Education Management, 201-500 employees
"Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading."
Apr 27, 2026
Positive review:
Michelle R.
Researcher
Research, 1001-5000 employees
"SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking."
May 10, 2026
Negative review:
Harshul S.
Sr. Technical support engineer Network operations
Information Technology and Services, 10000+ employees
"Also the analytics could be better, like more detailed breakdowns without needing to export. And sometimes the survey preview doesn’t match exactly how it looks on mobile."
Mar 10, 2026
Positive review:
KW
Kate W.
Office Manager
Sports, 2-10 employees
"SurveyMonkey has been a reliable tool for collecting feedback and running surveys to help us improve our business model and deliver coaching that customers want in the way they want."
Apr 25, 2026
Negative review:
AR
Andy R.
Lead consultant
Computer Software, 2-10 employees
"SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better."
Nov 19, 2024
[Read all reviews](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Positive review:
VR
Verified Reviewer
Data analyst
Accounting, 1001-5000 employees
"Targetprocess offers a lot of cool features that helps to small businesses to manage their project."
Nov 8, 2022
Negative review:
GK
Gary K.
security manager
Information Technology and Services, 201-500 employees
"Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. "
Apr 9, 2024
Positive review:
VR
Verified Reviewer
Office Administrator
Human Resources, 51-200 employees
"I like how flexible TP is, and how it allows the whole team to keep track of projects, tasks, events in the making as well as course scheduling, purchase requests and orders, follow-up's - basically anything and everything we need to keep tabs on in order to ensure smooth workflow in the company as a whole. When I started working with it, I used to think about it as the less hip version of Trello, although admittedly this does justice neither to TP, nor to Trello."
Feb 5, 2022
Negative review:
VR
Verified Reviewer
Growth Marketing Lead
Internet, 501-1000 employees
"Using the API was a bit tricky when we needed to dynamically update stuff."
Feb 12, 2021
Positive review:
VR
Verified Reviewer
Chief Digital Officer
Marketing and Advertising, 51-200 employees
"Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc."
Dec 2, 2021
Negative review:
BS
Benjamin S.
Senior Software Developer
Primary/Secondary Education, 201-500 employees
"There was a lack of integrations with other productivity and deployment tools at our company"
Oct 22, 2020
[Read all reviews](https://www.softwareadvice.com/project-management/targetprocess-profile/reviews/)
## Customer support
* * *
SurveyMonkey
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
IBM Targetprocess
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Available
## Training options
* * *
SurveyMonkey
In Person: Not available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
IBM Targetprocess
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Jira vs IBM Targetprocess](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/targetprocess/)