All Sympa Reviews
1-18 of 18 Reviews
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Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2021
HR tool that makes onboarding and goal setting much simpler than I've experienced before!
My overall experience has been very positive. Sympa has been a really important aspect of our company and the management of HR internally and getting that information out to employees. At my last company we didn't have anything like it, so it's been a huge help.
PROSI like that the portal is completely customized for our organization. When I log in, I have access to tons of resources, a company directory (we're global so it's really helpful), and my business goals, PDP, sales quotas, etc.
CONSThe user interface could be a bit cleaner, but overall it's really great!
Wouter
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Great and most of all user friendly software!
Great experience, super to use and implemented software. Next to that we are in charge of changing the system. No super high consulting costs. What you see is what you get, and it works great!
PROSAdaptability, Look & Feel, Implementation
CONSBecause of the enormous options, it took a while for me to have the right scope for implementation
Reason for choosing Sympa
Flexibility, price vs. functionality
Reasons for switching to Sympa
Previous software didn't meet the expectations. No options to customize and because we are not a multinational, we were not an important customer for ADP.
Vendor Response
Hi Wouter, Thanks for your review! And yes, you're right - Sympa HR can be implemented and configured in so many ways! If you need any further help with development of your system, don't hesitate to contact your dedicated Customer Success Manager, who can guide you through our Best Practice site and help you pinpoint your needs. Wouter, thanks for being with us and enjoy your smoother HR ride with Sympa!
Replied June 2020
Hanna
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
-
software is easy to use and also for administator
CONSFeatures that I need are covered well. Frequent system failures interfere from time to time.
Eva
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
We really liked SYMPA
Me and my colleagues that used SYMPA always liked it a lot! It was easy to introduce to the organization and easy to improve overtime. We got a system that made us more effective.
PROSAn HR system that is very easy to adopt to the business needs. It is very easy to take out reports. It really makes HR work more efficient!
CONSIn the earlier version it did not keep track of all changes in the system, now this has been improved.
Reason for choosing Sympa
We evaluated our need, the functionality and price. Sympa had the best solution at a good price.
Katri
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Sympa makes everyday HR-life easier
Sympa is well-functioning Hr-system from employee journey from start to finish. Reporting also works.
PROSSympa is easily customizable to the customer's needs
CONSSympa does not always provide a quick response to customer's software problems. Sympa Support is wery often busy.
Reason for choosing Sympa
Sympa was a Finnish software provider. The product was recommended and user-friendly from employee-user to supervisor-user. We have never regretted buying Sympa. I can strongly recommend Sympa for all HR people to small or large businesses.
Vendor Response
Hi Katri, thanks for your review! We are really sorry to hear that your experience of our customer support has not lived up to your expectations! We're continuously developing our processes and working methods, with customer satisfaction. We surely take your feedback seriously, thank you again for sending it. Please remember you can also call us or contact us via the Support Chat, found from our Support Portal. The Support Portal also contains guides regarding Sympa HR and its features and functionalities. We hope you find them useful :) Let us know, if there's anything we could help you with. And I hope you get to enjoy your smoother HR ride with Sympa HR!
Replied June 2020
Anna
Gambling & Casinos, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2020
Sympa helped us change the way of working
The easy access to the system and information has helped everyone in the organization a lot.
PROSWith Sympa the time consumption of making reports and administrative tasks were reduced by at least 70 %. The managers love the easy access to all information about their employees that they needed to ask HR about before. It looks good and is easy to access. Sympa was a great help in setting up the system in the best way for our organisations needs. I fell that Sympa listens to the customers needs and is trying to develope the system frequently.
CONSI still miss a good feature to work with appraisals. It fells a little bit edgy still and we have to invent and priorize a little to much to make the form/feature good.
Reason for choosing Sympa
Sympa gave more value for the money.
Vendor Response
Wow Anna, amazing impact in efficiency with the reduced time consumption! Very well done, and thank you for sharing these results! Maybe the new multi-edit tool could ease some of your pain when it comes to handling appraisals? Don't hesitate to reach out to our support or your dedicated Customer Success Manager, if you have any further questions! Thanks for being with us and enjoy your smoother HR ride!
Replied June 2020
Kati
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
HR software that is supereasy to modify
I really enjoy working with Sympa. It is so easy to modify and I always get brilliant support from Sympa when needed.
PROSIt is quick and easy to modify to meet your needs. I like the graphics and symbols. You can count on that it improves all the time and you can get new versions.
CONSSome sections are a bit out of date and inflexible, like recruiting pages.
Vendor Response
Thank you for your review Kati! We also love our support - they are simply amazing! Thanks, your thoughts on recruitment have been sent to product development. Any further comments and feature requests can be sent to our Support, who will make sure they reach or development team. Your review is super appreciated, and we hope you get to fully enjoy your smoother HR ride with Sympa!
Replied June 2020
Jarkko
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Good, simple and multipurpose HRIS
You can handle many same time changes and keep updated all the time in personel data.
PROSYou can easily make customization and new features yourself.
CONSUser right management is quite compicated and requires lot manual work.
Helene
Hospitality, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Sympa HR is a great help for us every day
Our managers have access to all employee data in one system.
PROSIt´s easy to use for our managers. We can administrate it by ourselves and there are a lot of opportunities.
CONSSometimes as an administrator it´s not so easy to do changes. We need to contact Sympa support for help.
Reason for choosing Sympa
It was the HR system that was most user friendly. Our managers and employees are very operational and not so administrative.
Vendor Response
Hi Helene, Mastering building and configuring a new system really might take some time, but I am sure you will get the hang of it in no time! Also, our support is always happy to help. I hope you also have had time to look at our functionality guides on the Support Portal - you might find some answers there too! Thanks for being with us and enjoy your smoother HR ride!
Replied June 2020
Chiel
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Easy to use
Easy to change HR processes ourselves after a short admin-training
PROShow easy we could make an integration with our Payrol solution
CONSI would have liked to have a dashboard on the first page, but we solved that with an power BI integration.
Vendor Response
Thank you for your review, Chiel! Much appreciated. Sounds like a well-functioning work-around, well discovered! Your wish has however been taken to the development team, we hope to have it proceeding soon. In the meantime, we hope you get to enjoy the smoother HR ride with Sympa, and thank you for being with us.
Replied June 2020
Eva
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
Easy to use
Sympa saves time for both HR and leaders at our company.
PROSWe looked for a system that could be scaled after our needs. Also a system that could be integrated with our salary/time system. We found that in Sympa. The implementation was well structured.
CONSWe miss a good competence matrix. The support can sometimes take time.
Toni
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Good Software
I like this sofware
PROSEasy to use. Easy to add fields and plots if necessary.
CONSMaking calculation formulas is challenging
Reason for choosing Sympa
It seemed very versatile and easily customizable
Sara
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Sympa HR in Sweden
Sympa is easy to use and appriciated by our managers. It´s easy to create reports.
CONSIt´s not that easy to use and learn the system as an administrator.
Reason for choosing Sympa
Beacuse it is easy to use and the company has a drive to keep developing the system.
Morris
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2020
Easy to use
I like that all the necessary information about my employment is found in the same place with ease.
CONSAs an end user it is hard to single out any specific feature related con.
Vendor Response
Thank you Morris! Sounds great! Happy to hear from a satisfied end-user. Enjoy your smoother HR ride, and let us know if we can help you further.
Replied June 2020
Ina Catrine
Management Consulting
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2015
Meets all organizational Employee Life Cycle management needs
Personal follow up and close interaction through the implementation period. Excellent service level. Flexible solutions to build your own environment to suit your organizational needs. You can build for the basic functions or you can build the solution to meet all complex Employee Life Cycle management needed in your organization. Good value for money
CONSNo Pre buildt API for social media integration in recruitment module No Big Data accessability Not in compliance to all countries
Emmanuel
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2016
Sympa
For a tool that you can utilize for your entire HR cycle, Sympa is definitely a great HRIS that is very easy to implement from the start of your employment process. They work very well with your needs and customer service is exceptional!
PROSVery easy to implement from the start of your HR program/cycle
CONSNone!
Ellen
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
A good experience as a first-time buyer, implementer at a company that didn't have an HRM-system
Scalable, value for money, wide variety of features.
CONSThe user interface could be prettier and more easily navigated.
Stephanie
Staffing and Recruiting, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Qualidade de utilização
forma diferente de anúncios de eventos, cursos, shows entre outros.
CONSnão tenho do que reclamar do site, a principio tudo dentro dos conformes