--- title: "Synap Software Reviews, Demo & Pricing - 2026" description: "Review of Synap Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/synap-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / Synap Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/lms/synap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/lms/synap-profile/alternatives/) # Synap Review From $143-$807/month Free trial 3 plans Wondering if Synap is right for your organization? Our Learning Management System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Synap 4.8 [(32)](https://www.softwareadvice.com/lms/synap-profile/reviews/) Pricing Starting at $143.00 usage based per month ### About Synap Synap is an award-winning online exam platform, empowering organisations to seamlessly administer secure online exams on a large scale. Effortlessly design exams with a variety of question types, including multiple-choice, essay, drag-and-drop, fill-in-the-blank, tailored to your specific needs. Customise exams using features such as timers, question banks, and branded certificates. Enhance exam security and integrity with Synap's robust anti-cheat features, complemented by advanced proctoring options including video, screenshot, and AI capabilities. Unlock invaluable insights with detailed data and visual reports, allowing for precise analysis of candidate, exam, and question performance. Personalise your platform with branding and white-labelling options, ensuring a seamless, cohesive experience for your users. Efficiently streamline exam processes with automation features for creation, grading, and reporting, minimising workload and maximising efficiency. Start a 14-day free trial today to experience how Synap can streamline your exam workload! Wondering if Synap is right for your organization? Our Learning Management System Software selection experts can help you in 15 minutes or less. ## Synap User Interface ## Popular Synap Alternatives Main Product Synap 4.8 [(32)](https://www.softwareadvice.com/lms/synap-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.75Value for money - 4.87Customer support - 4.63Functionality Pricing Starting at $143.00 per month Get Price Alternative Product [Exam.net](https://www.softwareadvice.com/exam/exam-net-profile/) 4.6 [(108)](https://www.softwareadvice.com/exam/exam-net-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.49Value for money - 4.53Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [DigiAssess](https://www.softwareadvice.com/exam/digiassess-profile/) 4.7 [(49)](https://www.softwareadvice.com/exam/digiassess-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [TestWe](https://www.softwareadvice.com/hr/testwe-profile/) 4.7 [(38)](https://www.softwareadvice.com/hr/testwe-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.59Value for money - 4.58Customer support - 4.55Functionality Pricing Starting at $24.00 per year Get Price Alternative Product [Easy LMS](https://www.softwareadvice.com/product/132766-Easy-LMS/) 4.6 [(179)](https://www.softwareadvice.com/product/132766-Easy-LMS/reviews/) Ratings Breakdown - 4.61Ease of use - 4.64Value for money - 4.62Customer support - 4.40Functionality Pricing Starting at $80.00 per month Get Price Alternative Product [Dugga](https://www.softwareadvice.com/exam/dugga-profile/) 4.3 [(36)](https://www.softwareadvice.com/exam/dugga-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.97Value for money - 4.17Customer support - 4.22Functionality Pricing Available upon request Get Price ## Synap Pricing and Plans Starting price: $143.00 per month Free Trial Free Version Standard $143.00 usage based, per month Plan includes: - Deliver exams, practice tests and courses - Branded certificates - Branded platform - Anti-cheat & security features - Candidate & question analytics - CSV import & export - Branded certificates & platform Pro $364.00 usage based, per month Plan includes: - Advanced question types - Essential APIs - White-labelling & custom domain - Custom educator roles & permissions - Double & blind grading - Custom data fields & attributes Business $807.00 usage based, per month Plan includes: - Single Sign-On (SSO) - Advanced APIs - White-labelled sub-portals - Advanced grading roles & processes - LTI integration - Records of learning - Regional data hosting - RFP & ITT requests - Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Synap Features - Popular features found in Learning Management System Assessment Management Asynchronous Learning Blended Learning Built-in Course Authoring Certification & Licensing Gamification Learner Portal Learning Paths/Tracks Mobile Learning SCORM Compliance Synchronous Learning Training Management - More features of Synap Academic/Education Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Assessments & Quizzes Assignment Management Audio/Video Recording Auditing Automated grading Automated Proctoring Automatic Grading Built-in LMS Candidate Management Certificates Certifications Communication Management Community Management Compliance Tracking Content Library Content Management Corporate/Business Course Authoring Course Library Course Management Course Publishing Course Tracking Customizable Branding Customizable Questions Customizable Reports Dashboard Data Import/Export Data Security E-Commerce eCommerce Management eLearning Companies Email Alerts Email Reminders Employee Engagement Employee Onboarding Employee Portal Employee Training Engagement Tracking For Higher Education Individualized Assessments Interactive Learning Learning Management Live Chat Live Proctoring Lock Down Media Import Microlearning Mobile Access Mobile App Monitoring Multi-Language Multilingual Multiple Authentication Methods Multi-Screen Recording Multi-User Collaboration Offline Tests Online Tests Performance Performance Management Performance Metrics Pre-Employment Testing Proctoring Progress Reports Progress Tracking Question Branching Question Library Quizzes Randomization Real-Time Analytics Real-Time Monitoring Real-Time Notifications Real-Time Reporting Recommendations Recruitment Management Registration Management Reminders Reporting Reporting/Analytics Reporting & Statistics Scheduling Scoring Screen Recording Secure Data Storage Self-paced Learning Self-Service Content Curation Self Service Portal Single Sign On Skills Assessment Skills Tracking Skill Testing Student Group Management Student Management Student Portal Summary Reports Surveys & Feedback Test/Quiz Creation Tests/Assessments Test Scheduling Third-Party Integrations Time Limits Training Administration Training Companies User Management Video Conferencing Video Support Violation Tracking Visual Analytics Website Accessibility Tools Weighted Questions White-labeling ## Synap Integrations Microsoft Excel Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Zoom Workplace Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 9 integrations ## Synap User Reviews ## Synap customer ratings - Overall rating: 4.8/5 - Total reviews: 32 ### Rating distribution - 5 stars: 26 reviews (81%) - 4 stars: 5 reviews (16%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.6/5 --- ### A great tool for exam management - Overall rating: 5/5 - Reviewer: Nezda L. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Previously, we held exams over Zoom, with the exam paper on a Word document. This posed various issues with cheating etc .Synap provides the delegate and exam management and security we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up, maintain and use. When I have any problems, the chatbox is almost always answered quickly and issue is resolved within 20 mins or so. They listen to our suggestions and take them on board. #### Cons I think all of our issues have been resolved and, where relevant, our suggestions have been taken on board and a permanent feature. #### Reasons for choosing Synap It offered everything we needed in a simple, cost-effective manner --- ### Ease of use and customizability are key - Overall rating: 4/5 - Reviewer: Laura C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team of developers and our account manager are great at providing support, accepting suggestions, and figuring out how to manage the requests to provide the service we need. It's an easy system, with surprisingly robust features. #### Cons Because we were using the system in a unique way, there were minor issues. Synap's team was able to help us through those issues. #### Reasons for switching to Synap Synap was the whole package. We didn't have to cobble together other add-ons to try to make the system work the way we wanted it to. We are a small company and Synap had a pretty robust basic package with lots of room to grow. I can see Synap's services providing our needs as we grow. --- ### An expensive but not a happy experience - Overall rating: 2/5 - Reviewer: Declan O. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Used it very briefly then had to cancel my subscription as there was no appropriate tier which would match my level of activity. Any potential useful interoperability features were confined to the higher subscription level although my concern was that even with that level I wasn't confident of there utility. Similarly, there was a tiered customer support level associated with subscription levels. The features linked to the tiered price range extended to how one engaged with users specifically the potential 'tutor' group. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Variety of assessment modalities. Reasonably effective processes to contact and engage your 'student' group. #### Cons Not instinctive, nor intuitive and not easy to find your way around the command menus. Poor integration and potential intra-operability with LMS tools such score, xAPI and LTI #### Reasons for choosing Synap I thought it had a better exam platform to meet my needs #### Vendor response Hi Declan, thank you for sharing your experience with Synap. We understand that usability can feel different depending on background and use case. Many customers find the platform intuitive, but we continually review feedback to balance ease of use with the flexibility needed for more advanced assessment workflows. Synap offers several pricing tiers to suit different requirements. Our Standard plan covers core online exam needs, including onboarding and ongoing Zoom and chat support from our UK team, without hard limits on support time. More advanced features, such as LMS/LTI integrations and SSO, are available on higher-tier plans, reflecting the added technical complexity and maintenance involved. Full details of features and pricing are available on our website, and we’re always happy to discuss specific requirements to ensure the right fit. We appreciate the feedback and wish you all the best moving forward. Replied February 2026 --- ### Distributing Exams and Study Materials is a Snap in Synap! - Overall rating: 5/5 - Reviewer: Elise M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing. The support we have received is really top-notch, we really felt like we were getting the "White Glove" treatment, even as a smaller company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The number one thing we love about Synap is the support. There is an extensive library of documents, and on top of that we can quickly message the support team anytime. Our rep [sensitive content hidden] scheduled several meeting with us while we were getting set up to make sure our deployment was easy and seamless. There are so many features we adore about Synap as well, importing entire exams worth of questions at once, being able to have a bucket of questions that automatically rotates to give a unique test to each learner, managing several courses, distributing materials to learners, I could go on all day. The interface is easy and intuitive for both educators and learners. #### Cons There are a few features we would like to see added such as learners being able to download videos directly from Synap, Surveys being available in Collections, and sorting/filtering being a bit easier. The support team was able to find a creative solution to every request, so it is all working just fine! #### Reasons for switching to Synap Brainshark did not have many of the features we needed for a technical certification exam. --- ### We made the right decision! - Overall rating: 4/5 - Reviewer: Colin M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Overall i couldnt be happier with my experience with Synap. The things they don't do that i would like I know they are looking at because they care what their customers say. I always feel listened to and even if a request is a "no", they explain why but then work with me to find an alternitive and often better outcome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nothing is ever too much trouble for them, from major changes to minor improvements. Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love. Working with Synap is more of a partnership than a transaction and it makes my job so much easier. I also love how customisable the platform is, I have been able to make significant personalisation via Synap to ensure the product does what i want, the way i want it. #### Cons The product is customisable as mentioned as a pro, but this can sometimes rely on code which can sometimes have an issue but the team are always on hand to respond quickly and resolve. The platform also doesnt do absolutely everything i WANT, but it does do everything i NEED so not a big deal. #### Reasons for choosing Synap A number of factors, mainly the ability to work with the team to ensure all my functionality requirements were met at a reasonable price #### Reasons for switching to Synap Poor functionality and poor service support --- ### UK Flour Millers - Overall rating: 5/5 - Reviewer: Steve F. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience has been smooth, with continuous support and guidance to ensure each exam lands and is executed with minimal errors #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Service, dedicated account manager #### Cons Lack of Hot spot or drag and question and answers #### Reasons for choosing Synap The ability to land and set up quickly and the support available - felt like every voice mattered, not just another number (customer) TestReach was a company we initially looked at which are not listed in the drop down --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Sharaf K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience using Synap has been overwhelmingly positive, we’ve been able to streamline our exam delivery process while ensuring the highest levels of security and efficiency. Synap’s intuitive platform has made it easy for both our team and candidates to navigate, making exam creation and delivery seamless.Security is a top priority for us, and Synap has delivered in this area as well, offering a secure environment for exam delivery that gives us confidence in the integrity of our assessments. Overall, Synap has truly enhanced our exam process, providing a flexible, secure, and engaging platform for our team. We’re excited to continue using it for future training and certification efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve found Synap to be an invaluable tool for securely delivering exams. The platform’s intuitive interface makes exam creation and delivery straightforward, while its adaptive learning technology ensures that each candidate is assessed based on their individual progress. Synap’s robust security features give us confidence in the integrity of our exams, and its progress tracking offers clear insights into each technician’s development. #### Cons While Synap is excellent for online learning and exam delivery, having more offline access options could be beneficial for technicians who may not always have reliable internet access, especially in remote areas. --- ### Synap is an excellent product for e-learning! - Overall rating: 5/5 - Reviewer: Jonathan D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Synap is a brilliant company, the Synap team truly want to make sure their e-learning platform is excelling and are very helpful when we have a suggestion or any idea. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features we like most about Synap are the spaced learning, mock exams, and the customer support we receive by the Synap team! When we want to make changes to our platform, they are always there to help us through the process and provide ideas for what we are trying to achieve. #### Cons We do not have any cons at the moment, we made some adjustments to our platform that made a good impact on the overall efficiency of the product. --- ### Has Everything You Could Ask For - Overall rating: 5/5 - Reviewer: Hamzah B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students... #### Cons Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :) --- ### Set up an LMS for my EdTech company. - Overall rating: 5/5 - Reviewer: George B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software. #### Cons Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way! --- Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/lms/synap-profile/reviews/) ## Synap Popular Comparisons [Exam.net vs Synap](https://www.softwareadvice.com/exam/exam-net-profile/vs/synap/)[DigiAssess vs Synap](https://www.softwareadvice.com/exam/digiassess-profile/vs/synap/)[TestWe vs Synap](https://www.softwareadvice.com/lms/synap-profile/vs/testwe/) [Compare All Alternatives](https://www.softwareadvice.com/lms/synap-profile/alternatives/) ## Other Top Recommended Learning Management System Software [Absorb](https://www.softwareadvice.com/lms/absorb-profile/) **4.6** (360) Recently recommended **86** times [Canvas](https://www.softwareadvice.com/product/7732-CANVAS/) **4.6** (4338) Recently recommended **56** times [Thinkific](https://www.softwareadvice.com/lms/thinkific-profile/) **4.4** (207) Recently recommended **48** times [DigitalChalk](https://www.softwareadvice.com/lms/digitalchalk-profile/) **4.7** (100) Recently recommended **48** times Stuck Between Options? 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