All Synerion Reviews
1-25 of 83 Reviews
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Elena
51 - 200 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed December 2021
Embassy West Senior Living
Ruth
Telecommunications, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Synerion review as a user
My overall experience has been great. I have been using Synerion for almost 2 years now and it is one of the systems in my job where there is never a technical issue.
PROSI like how fast it is to provide the answers I need. For instance if I am searching for my schedule 3 months from now, I can easily find and confirm to the one I have received in my emails.
CONSSynerion can be hard to understand especially when it comes to explaining the total number of hours.
Kevin
Supermarkets, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Synerion is actually the best I ever used in 13 years of management
Really good, I would recommand, I actually do !
PROSit is really easy to use , no lag so no delay in my daily routine
CONSI would'nt find anything important, maybe the lack of automatism when an employee make a mistake to record the time he start working
Darlene
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2022
Not what was promised ...
It has been very time consuming to use. Admin still has to go through each day for each employee every month to check if the system has recorded time off properly into the accrual system. Synerion also promotes "webinar training" on their website but there is nothing offered.
PROSThe absence request system drew us in as we liked the audit feature of the approvals. It does not work properly.
CONSThe absence request system and subsequent accrual tracking.
Steffanee
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent Product
Synerion system is extremely user friendly. The implementation process is fairly quick and went extremely smooth for us. The employee self service request for vacation/time off has significantly reduced the amount of paperwork and is a feature I would recommend for any company looking to reduce paperwork. Going from handwriten timecards to employees using key fobs to punch in and out of work has also drastically reduced the manual work load.
CONSThere is nothing negative I can write about Synerion. It is a very user friendly program that even the not so tech savvy individual could use.
Karen
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Very easy to use
We like that you can clock in and out from your Smart phone. Also, we like that staff can manage their own time off requests. They can also see what allotment they have left.
PROSThe software is pretty customizable. We have various types of employees with many different schedules. We found this to be pretty straight forward to set up and utilize.
CONSThere are a couple of things that we had to work around but for the most part, it works for our company.
Paige
Building Materials, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
I love this application
I like that i can keep track of all my Vacation time, pto time and my time day to day.
CONSI do not like that it sometimes glitches and doesnt show my Clock IN/OUT time.
Vincent
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
x
Easy to use.Lots of graphics and well organized.
CONSTraining offered by the company was ok. The reporting tools should offer more options to create personalised reports.
Muhammad
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Muhammad Malik - user
Excellent"
PROSIt is easy to use and give you all the revelent information.
CONSNothing: Every thing looks great. It is user friendly. Provides all the required information
Elena
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Embassy West Senior Living
Overall experience is great.
PROSWe are using the time and attendance feature and export to payroll. It made a great impact on the number of human errors that we used to have before we implemented Synerion.
CONSIt is a little tricky to use for complicated schedules.
Reasons for switching to Synerion
I was looking for a better solution, requiring less human interaction.
Kathy
Aviation & Aerospace, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Satisfaction
Very pleased with the reports provided
PROSSoftware user friendly, reports are thorough
CONSNone that I can think of. All users are pleased with this product.
Reason for choosing Synerion
Was recommended
Roy
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Synerion Great System
Would highly recommend it.
PROSAll of the features within the system are very simple, effective and straight forward to use. There is no guessing on what to do within the system.
CONSNo Cons as stated above this is a great system
Roy
Business Supplies and Equipment, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Synerion
I like the system, very easy to use and understand, it is simple
PROSeasy to use, the guide explains well, easy to understand and to find
CONSNothing, I have nothing negative to say about the system
Gary
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2021
easy to use
easy to use, quick acces and convience, great software
CONSle seul problème c'est que nous ne sommes pas en mesure de voir les heures accumuluées
Sylvain
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Synerion user since 2013
Weekly report and data exportation to our payroll system (Nethris).
CONSNeed alot a follow up and modification because we have alot of employees with variable schedules that may change every days.
Reason for choosing Synerion
System used by some other companies we were working with.
Lyne
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Very easy to use
The system is very intuitive. The training videos helped me, but a lot of things I was able to figure out on my own because the system is very clear and easy to use. The support team is always quick to respond with help when needed.
PROSTraining videos are very helpful. The system is very easy to use and i was able to figure out a lot of things on my own. When i do need help the support team is extremely helpful and responsive.
CONSThe scheduling system is a bit cumbersome. The fact that I need to always do the mass copy, and then remember to go back and remove the stat days, is not ideal. And if we forget, the stat days have problems. Weekly automatic schedules would work much better for us.
Tom
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
Reliability
the reliability, you want the software to be like a car you want it work and be reliable that is what you get from synerion . punches are never lost. works for multiple locations.
CONSprice not the cheapest. may look for new hardware options. would like more in depth training to better understand the software.
Saro
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Software for attendance
Great software for daily employee attendance
PROSUser friendly and web based, so it works on any device.
CONSDoesn't show the current time before punching in/out
Champagne
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2019
Rewiew
Realy frendly user, It's constantly getting better
CONSThe help menu in the corner is always catch by other action, also the policies of the written is very small
Iain
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2015
Excellent - exceeded expectations!!
Aside from the great system functionality, the implementation phase was very smooth, and the on-going customer support is awesome.
CONSAn effective and easy-to-use Ad-Hoc Report Writer is lacking.
Emmanuel
Environmental Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great App
I like that all orojects can be billed individually from the app without too much trouble. This makes working on multiple projects possible and easy to bill.
CONSIt was easy to use once it was explained to me but was not immediately obvious where to go to find things within the tabs
Danny
Furniture, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2017
Synerion Review
The software has been fairly easy to use thus far and that is a big plus. The only thing that I'm not overly happy about is the fact that there is no software (as far as we have been told) that works with this so that we can keep our attendance tracking points system in place.
PROSEasy to use.
CONSThere is no way to have a points system for attendance tracking.
Diana
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Great Product
I like this product...It is a very user-friendly product and the customer service is amazing. I will recommend this product to everybody. For the persons who has different punching hours, we can control them through this system. We can attach the people on a foreman. Some reports are not finalized.
Jessica
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
TF Employer
Facility to understand the application .
CONSi like the overall of the application. Not exploring it enough
Jenny
Philanthropy
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Great Reliable Product
Information like accruals, is all real time, it works well with the weekly timesheets. The reports are good. Cost benefits are great, and system is a lot more reliable than our last one.
CONSWe would like to have keyboard shortcuts in the system. For example being able to use "tab" to select an employee in the employee selector when searching, instead of using the mouse.