About TalentLMS

TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while feeling right at home.

TalentLMS makes it easy to provide the right training to any team and every use, while giving expert guidance and support every step of the way.

On a mission to democratize training, TalentLMS already serves 70, 000+ teams worldwide.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

394 Reviews of TalentLMS

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(278)

278

4 stars

(100)

100

3 stars

(12)

12

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 394 results

December 2020

User Profile Picture

Nick from Advanced Systems Concepts, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Continued improvements

Overall it has been a great experience. Their support is always helpful and timely, they rarely have service disruptions (despite a massive increase in e-learning following COVID) and they have continued to improve the features of the product.

Pros

Talent LMS has continued to deploy regular quarterly updates which improve the features and usability of their product. They've maintained affordable pricing along the way, even when large updates have been added to the system. It's really easy for our learners to use and administration and reporting is pretty good.

Cons

Certification management needs to be improved further. I still haven't quite figured out how we will handle re-certification if requirements differ from the original. It's also not easy to get the certificate ID number, which is important to be able to store the data outside of Talent LMS. Our workaround requires manually loading a PDF preview and taking the ID from the PDF, which is the only place you can embed it natively. Reporting has gotten increasingly better over time but can still use some better cross-object reporting and filtering based on other criteria.

Reasons for Choosing TalentLMS

Better value for money considering all the features. Also was extremely white label and had broad API access which was important to us to integrate into our existing customer systems and portals.

Response from Epignosis

Replied December 2020

Nick, thanks for your feedback and review! As you mentioned, our team continues to keep improving TalentLMS and our quarterly updates are a result of the feedback we gather from our customers. It's great to hear that you've had a great TalentLMS experience thus far, and we'll keep working hard to ensure things keep on getting even better!

September 2021

Alejandro from Find the Lead

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2021

Great platform to get your teams trained!

So far it's been great. We're already getting feedback from our users (sales people mostly from our customers) and regardless of the quality of the content, their experience compared to our previous platform is already better

Pros

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

Cons

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

Reasons for Choosing TalentLMS

It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.

Reasons for Switching to TalentLMS

We needed a better customer/end user experience for our learners and TalentLMS is delivering.

Response from Epignosis

Replied October 2021

Thank you for a very insightful review Alejandro. We love hearing that you find TalentLMS easy and simple. If you ever need extra help, don't doubt in reaching out to our top-notch support team!

February 2020

Mark from Museum Planning LLC

Company Size: 2-10 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

February 2020

Lacking Features as Advertised

Very poor customer service, see above over six months or trying to work out issues with customer support, next step is Better Business Bureau.

Pros

The software is said to have many features at a low cost, this is clearly false advertising.

Cons

The software is advertised and marketed as a platform for selling online courses. For many issues users are required to enter CSS or Javascript for simple issues like a social media link. For over six months I have been trying to work with customer support, today I gave up. My next step is to report the company to the Better Business Bureau. As the [SENSITIVE CONTENT HIDDEN] wrote me: Hi Mark, Thank you for contacting me and for sharing your concerns. I can understand your frustration. It is true that our product development team has decided to focus more on Enterprise features, rather than e-Commerce related ones. We offer some integrations with payment gateways and specific eCommerce features allowing our customers to sell their courses through their TalentLMS portal but it is not our main focus. As far as your specific requirements are concerned, our support team offered you advice on how you could use our CSS / Javascript editors to achieve what you are looking for. We have decided to offer these editors (CSS / Javascript) to give our customers more freedom. Using these editors you have more options, but CSS and Javascript knowledge is required. We cannot provide customization services to our customers, according to our policy, but our software support engineers are always available to advise and guide you through. Please let me know if you need any further clarification. [SENSITIVE CONTENT HIDDEN] Pioneer in eLearning solutions TalentLMS

Reasons for Switching to TalentLMS

Was to be easier to use with additional features. False advertising on the part of Talent LMS

Response from Epignosis

Replied February 2020

Dear Mark, we're sorry to hear that the follow up provided by our customer support team has not met your requirements. As mentioned in the email you shared, our team is on-hand should you wish to seek any further assistance. We wish you all the best in your future business endeavours.

June 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2021

Helped us pivot to virtual training as a result of the pandemic

We previously did the majority of our training in person. As a result of Covid, we switched everything to online learning, both synchronous (with Zoom) and asynchronous. TalentLMS easily connected with Zoom to allow us to do both, depending on the course and the people being trained. And thankfully our users have found it easy to use the platform.

Pros

TalentLMS is fairly easy for non-technical users to set up and maintain courses. In fact, I've taught many of my colleagues to do so. The process for setting up new courses is pretty straightforward and well documented. While the default process doesn't have a lot of bells and whistles, there are some customizations available for those who look under the hood a bit (such as with custom CSS and Javascript).

Cons

In order to make the software easier for non-technical users, aspects like branding can be challenging to customize. For example, the size restrictions on the logo image are pretty hard to work with. Not only that, they aren't published anywhere (at least not that I could find). I finally contacted their support and was able to have them override the defaults so our logo would look normal. Worth nothing is that because their support is in Europe and I'm on the Pacific Coast of the U.S., it often takes 12 hours or so before I'd hear back. This made working with support take a long time when compared with other similar companies.

Reasons for Choosing TalentLMS

We hired a consultant to help us identify the best e-learning tool and this was what they selected based on our requirements. Those were: 1) it needed to be able to connect with WordPress, 2) pricing options needed to allow us to ramp up slowly, based on the total number of users, 3) it needed to allow non-technical team members to create courses on their own, 4) work well with Zoom, 5) accept SCORM packages from the few e-learning courses we'd created previously, and 6) could be re-branded in "branches" for different partners, since we work with a variety of groups with different needs. TalentLMS has met all of those needs for us.

Response from Epignosis

Replied July 2021

Thank you for your review. It is really interesting reading that TalentLMS has met all your requierments to deliver training during Covid times. Be sure that our world-class support team will always be hear to back you up, even if we are not on the same continent and if you need an extra little help, you can always check our knowledge base. https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base

October 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2020

TalentLMS

Overall it is good. Content creation pages is basic and could use more elemental tools to make them more appealing (like Word formatting)

Pros

I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives. For beginners is quite easy to start creating content and courses. Has the ability to integrate more advanced external html and external resources

Cons

Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools. Needs more tips to integrate advanced html commands

Reasons for Choosing TalentLMS

I did not have time to test Learnworlds because we were on a time limit to launch a course, and I had already practiced with Talent

Reasons for Switching to TalentLMS

Price, interface and ease of use

Response from Epignosis

Replied November 2020

Thanks for your review and welcome to TalentLMS! Thanks for choosing us as your new LMS. We're glad to hear that you're finding TalentLMS easy to use and we've shared your feedback with our team. If you need any assistance when using TalentLMS, check out our extensive knowledge base or feel free to reach out to our support team. Thanks again for choosing TalentLMS!