TalentLMS

RATING:

4.7

(536)

About TalentLMS

TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while feeling right at home. TalentLMS makes it easy to provide the right training to any team and every use, while giving expert guidance and support every step of the way. On a mission to democratize training, TalentLMS already serves 70, 000+ teams worldwide.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TalentLMS Pricing

Start with a forever-free account that will allow you to test everything before purchasing a plan. No credit card required. You can upgrade, downgrade or cancel at any point. Free Plan - $0/month - Up to 5 users - Up to 10 courses - Unlimited email support. Starter Plan - $69/month - Up to 40 users - Unlimited courses - Unlimited email support Basic Plan - $149/month - Up to 100 users - Unlimited courses - Unlimited email support - Single Sign-On support - 1 Branch - Custom domain + SSL Plus Plan - $279/month - Up to 500 users - Unlimited courses - Unlimited email support - Single Sign-On support - Custom reports Premium Plan - $459/month - Up to 1000 users - Unlimited courses - Priority email support - Live chat support - Single Sign-On support - Custom reports - Automations - Success Manager - Custom domain + SSL - 15 Branches

Starting price: 

$69.00 per year

Free trial: 

Available

Free version: 

Available

TalentLMS Learner Dashboard
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TalentLMS Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TalentLMS

1 - 5 of 536 Reviews

Alan

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2023

Positive review.

User Profile

Colin

Verified reviewer

Human Resources, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2020

TalentLMS is a great learning management system

It is a fantastic low cost solution to getting online learning experiences to customers.

PROS

It is very easy to use and configure I was able to configure most of the system in only a few hours. The FAQ support is fantastic.

CONS

If I had to pick anything it would be the limited customization on the course catalogue page. It shows everything a potential customer would need but you have no control over how it displays the course lists, especially the bundles.

Reason for choosing TalentLMS

The other systems where very expensive and didn't offer any features critical to our needs.

Vendor Response

Thanks for your review and valued feedback, Colin!

Replied December 2020

User Profile

Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Great platform to get your teams trained!

So far it's been great. We're already getting feedback from our users (sales people mostly from our customers) and regardless of the quality of the content, their experience compared to our previous platform is already better

PROS

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

CONS

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

Reason for choosing TalentLMS

It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.

Reasons for switching to TalentLMS

We needed a better customer/end user experience for our learners and TalentLMS is delivering.

Vendor Response

Thank you for a very insightful review Alejandro. We love hearing that you find TalentLMS easy and simple. If you ever need extra help, don't doubt in reaching out to our top-notch support team!

Replied October 2021

Mark

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2020

Lacking Features as Advertised

Very poor customer service, see above over six months or trying to work out issues with customer support, next step is Better Business Bureau.

PROS

The software is said to have many features at a low cost, this is clearly false advertising.

CONS

The software is advertised and marketed as a platform for selling online courses. For many issues users are required to enter CSS or Javascript for simple issues like a social media link. For over six months I have been trying to work with customer support, today I gave up. My next step is to report the company to the Better Business Bureau. As the [SENSITIVE CONTENT HIDDEN] wrote me: Hi Mark, Thank you for contacting me and for sharing your concerns. I can understand your frustration. It is true that our product development team has decided to focus more on Enterprise features, rather than e-Commerce related ones. We offer some integrations with payment gateways and specific eCommerce features allowing our customers to sell their courses through their TalentLMS portal but it is not our main focus. As far as your specific requirements are concerned, our support team offered you advice on how you could use our CSS / Javascript editors to achieve what you are looking for. We have decided to offer these editors (CSS / Javascript) to give our customers more freedom. Using these editors you have more options, but CSS and Javascript knowledge is required. We cannot provide customization services to our customers, according to our policy, but our software support engineers are always available to advise and guide you through. Please let me know if you need any further clarification. [SENSITIVE CONTENT HIDDEN] Pioneer in eLearning solutions TalentLMS

Reasons for switching to TalentLMS

Was to be easier to use with additional features. False advertising on the part of Talent LMS

Vendor Response

Dear Mark, we're sorry to hear that the follow up provided by our customer support team has not met your requirements. As mentioned in the email you shared, our team is on-hand should you wish to seek any further assistance. We wish you all the best in your future business endeavours.

Replied February 2020

Andy

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Good Customer Service

The product works, customer support is great. There are some rough edges that could be improved, but some of those will only apply to specific use cases.

PROS

The team at Epignosis have been great to work with over the year that we have been using TalentLMS. Our pricing tier doesn't give us a dedicated customer success manager, so all our support queries are handled by their general support team. Both their frontline and technical support staff have been amazing at helping resolve any questions that have been raised. As an LMS, TalentLMS does the job. As an organisation, we didn't know exactly what we wanted and so picked TalentLMS initially on price point from a shortlist of other much more expensive systems that offered similar functionality. We particularly wanted a multi-tenant solution. We don't see ourselves changing in the short term. The LMS is super easy to get started. The free option lets you get started and evaluate whether it will work for you, and there is no time limit on this. I also loved the fact that you can just get in and do things - so many vendors insist on demos before they give you access to a system and layer on the hard sell in that process. The team at Epignosis are not like this, they are not in your face at all. Set up your domain and try it, so much more simple and easy. In terms of the features of TalentLMS, I particularly like how much customisation you can do with Javascript and CSS. I understand that the TalentLMS+ system that is being developed won't have that same degree of customisation - I understand why, but it will be a real loss for teams like ours that have very specific requirements that are not easily met without writing customisations. Overall, the system is easy to set up and use. The learner experience is perhaps not as slick as it could be out of the box, but we have addressed that with our customisations. There were some challenges getting SSO set up, it wasn't quite as easy to do as the TalentMS knowledge base suggested - but we got there in the end. Course and user management are fine and it is possible to create custom user types and access permissions to a very fine level of detail. Mechanisms such as groups and branches work, but perhaps could be a bit more slick. We've ended up not using branches for that reason which has gone away from our original multi-tenant brief. Some things that don't work as well as you might hope can be worked around because the integration with Zapier lets you set up your own automations.

CONS

The branches mechanism could be improved. It basically works fine, but the process of manually adding users to branches is a bit painful and switching between branches is ok but not perfect. The real pain for us is that each branch needs its own SSO configuration and login portal. What I would really love to see here would be a single login screen and then using the SSO credentials to send learners automatically to a given branch, for example based on their email address. That would make things so much more slick for those of us offering to other organisations. I think that I can work around this using Zapier, but using an integration engine to link TalentLMS back to TalentLMS is a bit ridiculous (even through I do that for a few things). Something that is really important for us as we are training software developers is to present highlighted code snippets. The page editor in TalentLMS is not great, and the default style for code is just preformatted HTML. It is easy to work around, we inject custom CSS and Javascript from the prism.js library and it works a charm. However, our concern moving forward is that the TalentLMS+ product is not going to support that degree of customisation. So code formatting using prism.js or highlight.js really needs to be incorporated in as standard functionality. There are other issues with the editor - pasting from other applications produces really messy html. Even if you "paste as plain text" it doesn't work well. Most people probably won't notice, but I am editing the html to make our other customisations work and am always cleaning things up. The product doesn't deal with images and media shared across courses. I would love to see a central library of content (currently it is per course). You can work around the per-course organisation of files if you know html. But what I would love to be able to do is set an image in CSS that then applies across all pages. For example, we have icons that we add into the blockquote style - I need to do each and everyone manually, whereas the whole point of CSS is to do it centrally.

Vendor Response

Hello Andy, thank you for taking the time to leave such a great review and very constructive feedback :)! Firstly, we will make sure to transfer your encouraging words to our support team, who are dedicated to accommodating you with any concern. Regarding the Talent LMS+ Beta version, the new UI will gradually offer more options for Administrator and Instructor roles. You should also be expecting advanced content creation capabilities empowered by our new AI content creation tool, TalentCraft. Here, at TalentLMS we always aim to grow and get better with every new product release and launch. Thank you again for your review and we hope you have a great day!

Replied April 2024