Tanda Software

Tanda Software

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FrontRunners 2021

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About Tanda

Tanda caters to multiple industries including hospitality, education, manufacturing, medical, pharmacy, retail and warehousing. Primary features include employee onboarding, rostering, time clock attendance, leave management and project management. Other features include timesheet management, award interpretation and real-time reporting. It allows users to create and share rosters online, via email or SMS, employees can clock-in and out of work using a 4-digit passcode from their smartphones. The time is updated in the timesheet and the employees are paid on the basis of timesheets. It offers integration with MYOB, Xero, Quickbooks, Google Calendar, Sage, IdealPOS, ADP, Revel Systems, Paychex and others. What is Tanda? Tanda is a cloud-based workforce management solu...
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Tanda - Reporting

Tanda User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 87 reviews

Kassy

Verified reviewer

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

March 2019

A good starting point

Tanda has been a vast improvement for our business and has sped up our payroll processes, created better accountability and viasability. I am excited to see the platform improve.

Pros

The Awards team assisting me build the award rules the notifications for expired qualifications

Cons

The reports function is not customisable. I don't have any use for the reports Tanda has but I do export the data in the system and build my own reports. I would like a leave liability by team or business area report. A longest hours worked report. I have been promise GPS time punches for a while now and am yet to see any progress made, this is an imperative function for my business. i would like the ability to edit the award interpretation before exporting. Currently i export to excel as our Payroll provider is not integrated. So i can manually change what i need to, but then Tanda is different to what was actually paid. I would like the ability to edit in in Tanda so that everything is current, correct and aligned.

Ryan

Company size: 51-200 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
1

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

October 2020

Buyer beware

I found the Tanda sales and accounts staff to be too focused on billing and locking customers in to annual contracts than delivering value. You get the felling the sales staff are high fiving each other when they hook up another sucker. If there is an issue eg not delivering what you thought you were getting... you just get handed over from one rep to the next. No one takes accountability. Most company's during covid shutdown offered support to the hospitality industry in some way... like crediting fees during a shutdown. Not Tanda! I tried to cancel my subscription several times prematurely but they did not let me go and then billed my credit card for another 12months without giving me any chance to leave. Overall, the worst customer experience I have ever had with a tech company.

Pros

The set up and integrations with myob / xero were good.

Cons

I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location. The mobile app had very limited use also.

Alternatives Considered

Deputy

Reasons for choosing Tanda

It was a mistake. I should have just gone with Deputy. They are much cheaper, have better integrations and roster customisation. Their app is much better also.

Emma

Company size: 11-50 employees

Industry: Utilities

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2022

All good at the start but as time goes on who do you contact....

It has made life at work simpler but when there is a headache or a bump in the road there is a real bump in the road. Not what I expected and not overall very happy with this software at all. Communication needs to improve especially with a system that affects payroll. You should be able to get answers sported out in minutes not hrs on these matters.

Pros

Scheduling rosters, employees can create their own leave, qualifications

Cons

When issues with payroll it takes at least 5 hrs for them to get back to you mostly. Can only communicate through chat or email. The only phone number is... you guessed it for sales and someone is always on the phone happy to take a call. another sale another $

Reasons for switching to Tanda

Because this seems easier and it was Australian business. How wrong I could have been.

Richard

Company size: 11-50 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2019

Outstanding Control and HUGE timesaving - Now a key part of our business

Overall Tanda provides enterprise level employee information control with minimal cost. The improvements in staff timekeeping, reduction in wage costs and the improved accuracy of our payroll and HR records have been superb. In our instance its less than 0.3% of our monthly payroll cost to run Tanda. You really have to do this.

Pros

Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes. Degree of customisation is superb Ease of use - very intuitive - no long winded training needed Suitable for office and mobile workforce with new GPS feature in mobile app Timeclock Interface is very easy to use and simple for our staff to use Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records.

Cons

Nothing, Tanda have taken onboard feedback provided and made some changes/ added features we provided. Theyre working through a few minor tweaks, but as a service its continuing to grow.

Kevin

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

my Experience in a few words - sanity saving & so returning control back to the the employer

Sanity

Pros

Ease of use. Worked times are self-calculating with the flexibility of different breaks included. Allowing more accurate attendance tracking of our employees. Links to Award conditions. Allows for automatic Public Holiday & other leave planning. Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters. Allows set-up of roster templates (memorised) to be used over and over. Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees. No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval. No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates. Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again).. Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver. Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail. Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll. The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency.

Cons

The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing.

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