Sanity

Ease of use. Worked times are self-calculating with the flexibility of different breaks included. Allowing more accurate attendance tracking of our employees. Links to Award conditions. Allows for automatic Public Holiday & other leave planning. Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters. Allows set-up of roster templates (memorised) to be used over and over. Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees. No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval. No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates. Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again).. Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver. Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail. Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll. The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency.

The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing.

I’d throughly recommend TANDA to anyone. Having staff log in via a tablet, or via a GPS enabled remote app, means that I’m only paying for the hours staff are working, not from the time they wrote on a timesheet to cover up the early finish or late start. Rostering has gone from a 4 hour manual process to a 4 minute process using templates. The staff have embraced it and is now as much a part of our business as pay day.

Having been an employee in a business that used TANDA, adopting when I took a managers role inaother company was a no brainer. Having used it from both sides of the fence, its very simple for even the least tech savvy Neanderthal to use. From an employers point of view, rostering, managing leave, payroll, and now the simple method for onboarding new staff, makes this a key part of our business.

The upgrade from the previous version top the current version made this a much more flexible system, however some features were lost, such as having cost break downs and percentages at the top of the page when doing rosters.

It has made life at work simpler but when there is a headache or a bump in the road there is a real bump in the road. Not what I expected and not overall very happy with this software at all. Communication needs to improve especially with a system that affects payroll. You should be able to get answers sported out in minutes not hrs on these matters.

Scheduling rosters, employees can create their own leave, qualifications

When issues with payroll it takes at least 5 hrs for them to get back to you mostly. Can only communicate through chat or email. The only phone number is... you guessed it for sales and someone is always on the phone happy to take a call. another sale another $

Timekeeping, Award calculations, Onboarding, Interaction with Payroll

Late notifications by SMS are inconsistent. Cannot publish a roster without finishing times. Dashboard Weekly Planner cannot show wages costs with On Costs. Onboarding of any Super Fund is not possible

better records of absentee, sick leave, annual leave and time keeping

simple to use once you have set up the staff into the system with hourly rates, the roster can be created well in advance with ease of changes when required, the weekly reports transfer to Excel easily which helps payroll on either a daily or weekly or monthly basis, we use the system for all three variants of Pay cycles with no issues

only one thin I personally don't like is the auto approve function, this function doesn't allow for any small amounts of overtime ie if the roster was set up with the start and finish time and the employee was to stay back for a short period say 10 minutes to complete a task the auto approve automatically converts the time Back to the Planned working hours within the roster resulting in the employee missing out on the 10 minutes pay unless I double check all clock outs

Tanda is extremely difficult to work with, I requested a 5-minute phone conversation for a couple of issues that when I first signed up I would be able to solve. I don't work consistent hours as I'm currently looking after my children. But Tanda refused to speak to me, and instead told me to send screenshots because they do not call people (Except my accountant, who has had no problem having phone conversations) They could've taken the call and been done with it but instead, choose to make it as difficult as possible for me.

They have great features and originally were good at the beginning.

The limited contact, overall rudeness, and lacking accountability with the staff.

Not applicable

The most I like above Tanda that it is very easy to roster staff, reschedule due to unavailabilty and the time clocking which helps to track staff attendance , which reflects not on their pay cheque but also on performance management

At times we do have issues with the clocking system as well as the roster shows it is published but on the staff app it shows that the staff is not rostered. This has caused some issues trying to find some one at the last moment

Roster can be duplicated between weeks which is excellent as my staff have set rosters. Timesheets can be updated and approved daily, which creates more efficient payroll processing at the end of the pay fortnight.

Ease of use, functionality, rostering system, helpfulness of Tanda staff during initial enquiry.

Can be occasional glitches when software is being updated but these have been resolved when we have contacted Tanda support

Excellent it has been a great time and cost saving measure

Rostering and timesheets has saved us a lot of time using manual spreadsheets and timesheets and is more accurate. Also assists us in costing our labour

Data sometimes imports into our payroll software incorrectly, need to make manual changes

100% positive, recommended it to many individuals.

Functional, very easy to use. For many of our staff English is a second language, they find the system very straight forward to onboard and utilise to log their unavailability and clock on and off.

More indepth tailored hour costing reports would be great.

No positive comments about it yet. Lot of improvements need to be done in the system. As I have use several T&A systems and compared to them this system is not that user friendly to the end user (payroll)

No positive comments about this system yet

1.Overall system is very slow 2.Cannot filter employee by employee codes in Timesheets 3.Leave pending list is very slow, cannot filter by employee code, store location or state 4.To search one employee to another you have to go back and forth to the main screen (No search bar for all the screen) or you have to open several TANDA screens 5.Employees can clock in with wrong pass codes which will lead them to use some one else's profile and timesheets( A good T&A system should come up with an error when some one use wrong passcode)

It’s been a fantastic experience and I love the Tanda is growing, improving and getting better each month. I thought it was cool 10 months ago. And now it’s even cooler. The company is always looking at ways they can be the best!

It’s efficiency on time and practicality. Its a quick software to learn too!

When my team clocks on and off it sometimes won’t clock them off correctly. For example, clocking off but saying they are still clocked on? Could be my workers however not pressing correct buttons and not software?? But it seems to be re-occurring issue for my team.

It benefit me of saving time everything was so easy to use. The team was there if need it help.

Very easy to use. The team very helpful and friendly.

Nothing much to say! I have no negative or a least about this software

Customer service is so so good! I saw one review saying that they don’t care about that, and I can’t understand that. I feel like I gave customer service on tap, and we are only an organisation if 40 -50 it so.

It is so thrilling to set up and customise. It has loads of tutorials and features. You find more customisable options the longer you use TANDA. It keeps an organisation very compliant re Fair Work / Awards.

The need to make many award rules to override rules that are not necessary for our organisation. I wish you could simply click options within the staff profile that said - hours past 38 are volunteer if TOIL. I wish each staff member was easier to customise. As we are a non profit, we can’t pay over time and things like that, and we have agreements in place for Toil / volunteer time.

It’s very easy and straight forward to use.

Sometimes it takes a while for issues to be fixed.

Easy to roster staff and change shifts Layout is good and easy to look at

no option to roster staff on and remove lunch break- so when the hours are getting added on the side it isn't exact and i have to work out the hours myself. no option to look at roster monthly.

The team have been brillant in any queries

Very easy to use and makes a big diffrence to me and the team.

I have nothing aganst the system and works well for me

My volunteers are using it!! I was concerned because some of them are not comfortable with computers. But so far all that have tried it are willing to use it. The Tanda staff reached out to us and offered to let us use the app free! Since I only need to track volunteer hours (not make schedules, or pay salaries, or use any of the other great features) it is a blessing to have use of this software.

The cost was going to be prohibitive for us as a small non-profit because we have a robust staff of volunteers. Last year we logged over 10,000 hours among 25-50 volunteers. It's a lot of manual work but no way could we afford to use the app.

I love it. It needs a little fine tuning, but overall it's great

when I needed help, and it was midnight here, someone from Tanda was available. Very helpful

have issues with multiple clocking in and out on the same day. My employees work in different houses during the day, and it can become a bit of a mess with the clock ins and outs

The software is easy to use and works with our current accounting platform XERO. All applications are easy and the team ensures that support is available. I like the fact the functions for our team and the app available. This system has cut down our administration time and we also like that each platform is tailored to organisational needs and now includes our award to assist with our payroll. We like the staff on boarding function

It would be great if the platform could be expanded to Client Management System as this would have all functionality in one.

Really happy overall with the software, been quite a time saver

Very intuitive and easy to use, custom built award rules, customer support is great

I think there could be some further work done on being able to produce more meaningful and better formatted reports.

Great I use in store, I'm not responsible for payroll, it works well to keep track of staff times.

I love how easy it is to apply for leave for staff

I have had no issues with this software

Usability, Time clocks can be used at multiple location. Easy to manage hours in correct and efficient manner

Software is good. It should allow to send custom text messages or emails to employees.

Previously we had issues geolocking our employees to logging into their time cards on site, Tanda solves this with its use of the iPads at our workplace that require our employees to log in from those devices. Tanda then seamlessly imports over our time cards to our payroll service so that we can easily track and pay employees without any workarounds.

Customer Service and ease of use, was easy to get set up and at a very affordable price.

User interface and menus sometimes felt cluttered and could use a clean up. a More streamlined and focused homepage specifically.

I love Tanda. If there is ever an issue, it's resolved quickly without a fuss. The constant upgrades to the platform shows that Tanda is keeping up with the times.

Love that all the hard work with payroll is taken care of by Tanda

A few more reporting features would be good, but time will sort those out