Tap My Back

RATING:

4.6

(111)

About Tap My Back

Tap My Back is an easy-to-use employee recognition app/software to build a stronger organizational culture and improve performance. Integrated into MS Teams or Slack. Team managers can utilize the application to gain insights into private feedback activity on a leaderboard and track performance using activity graphs. Features of Tap My Back include social recognition, (custom) rewards, user management, customizable branding, analytics, a news feed, skills management, scoring, template management, data export and reporting. It offers a feedback hub, which allows users to give and send feedback, select a deadline for request, rate with skill badges, add comments, and more. Additionally, managers can create template-based pulse surveys for gaining opinions from teams, mu...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Tap My Back Pricing

Start for free with your team. Upgrade when you’re ready! Free forever for teams of up to 10 users. Recognize - Motivate your teams and reinforce company values $2.50 user/month Engage - Full engagement software to build a feedback culture $4.00 user/month Ultimate - Get the best service for the best engagement strategy $9.50 user/month Enterprise - We adjust and customize Tap My Back to your needs Get a Quote

Starting price: 

$2.50 per month

Free trial: 

Available

Free version: 

Not Available

Social Recognition Taps. Give taps and recognize work efforts of your colleagues & managers
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Tap My Back Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Tap My Back

1 - 5 of 111 Reviews

Kieron

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Staff Recognition & Microsoft Teams Integration

PROS

We use TapMyBack for a number of different things;- a monthly ENPS score for the company, gathering feedback from cross-department team members on certain activities and most importantly, recognising staff contribution based on the company values which we use as the measure for rewarding the employee of the month, which we find the best way as is completely unbiased and also gives all members a change to recognise others, not just limited to the team leaders/managers. The website is easy to use, but the integration to Microsoft Teams is absolutely perfect as we use Teams all the time so have TapMyBack right there available without having to think about checking in online.

CONS

Nothing too much to say here - it would be nice if the feature available on the mobile app where you can comment on a particular message could be made available online / on the Teams integration.

Vendor Response

Hello Kieron! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally how we can improve our teams integration. If there's anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back

Replied May 2021

Jennifer

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Fun and Easy way to recognize employees

I have never experience problems and have enjoyed our teams using Tap My Back for several years.

PROS

I love using Tap My Back for my our company employees. It is fun and easy to use and to recognize people's efforts. The teams really enjoy seeing taps to other employees and themselves. It is also convenient to be able to comment on others posts so employees continue to be recognized even after the first "kudos"!

CONS

Increase capacity of characters allowed in post, especially if recognizing a team or more than one person in a post. Sometimes you have to find creative ways to abbreviate words.

Vendor Response

Hello Jennifer! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally the message box characters capacity. If meanwhile you remember anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back

Replied May 2021

Page

Real Estate, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed June 2021

Easy to Implement but difficult to engage

Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing.

PROS

The software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews.

CONS

The character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group.

Vendor Response

Hi Page! Thank you so much for the review! And thank you for the valuable feedback too! Those were good points you've raised. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Replied June 2021

Gary

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Tap My Back & Meon

Extremely helpful team and clear platform to use, with interactive support from the head office team

PROS

Tap My Back is easy to install and extremely intuitive. The main team made connection with us and helped us understand extra features and even took on board some of our ideas which were later implemented. integration with MS Teams is useful. the main recognition platform is so simple to use plus alignment with our company values is pertinent and clear to use.

CONS

As the platform has developed, the extra features don't really have enough launch explanation around them but the core simplicity remains.

Reason for choosing Tap My Back

simplicity to implment and to operate for end users.

Vendor Response

Hi Gary, Thank you so much for your super detailed review! You are absolutely right, and we will implement feature announcements soon, whenever we have new releases. Thanks again! Team Tap My Back

Replied April 2021

Lucas

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great program for peer to peer recognition and visibility into the great things going on in our firm

Has been a great experience internally and recruiting tool for engagement

PROS

Ease of use, visibility into the great things going on in our firm - giving rewards for those things

CONS

Seems there are features that may be useful we aren't using - we would like it to automatically score things and automate reward systems

Vendor Response

Hello Lucas! Thank you so much for the great review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We would love to connect with you and help you set up the automated rewards system you want. Could you please send us an email to hello@tapmyback.com with your requirements and/or to set up a call with our success team? Thanks again, Team Tap My Back

Replied July 2022