--- title: "Feedbackly Software Reviews, Demo & Pricing - 2026" description: "Review of Feedbackly Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/tapin-feedback-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Feedbackly Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/) # Feedbackly Review Custom quote Free version Free trial 1 plan Wondering if Feedbackly is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Feedbackly 4.2 [(36)](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/) Pricing Pricing available upon request ### About Feedbackly Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool. Feedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore, it shows which emotions drive sales. Do you work for Feedbackly? [Manage this product listing](https://www.g2.com/products/feedbackly/claim_requests/new?auto=true) Wondering if Feedbackly is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Feedbackly User Interface ## Popular Feedbackly Alternatives Main Product Feedbackly 4.2 [(36)](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.97Value for money - 4.03Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) 4.4 [(123)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.34Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Delighted](https://www.softwareadvice.com/survey/delighted-profile/) 4.8 [(57)](https://www.softwareadvice.com/survey/delighted-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.73Value for money - 4.91Customer support - 4.63Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) 4.6 [(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.46Value for money - 4.64Customer support - 4.55Functionality Pricing Starting at $1500.00 per year Get Price Alternative Product [Staffino](https://www.softwareadvice.com/crm/staffino-profile/) 5.0 [(8)](https://www.softwareadvice.com/crm/staffino-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.14Value for money - 4.88Customer support - 4.50Functionality Pricing Starting at €350.00 per month Get Price Alternative Product [Sogolytics](https://www.softwareadvice.com/hr/sogosurvey-profile/) 4.7 [(729)](https://www.softwareadvice.com/hr/sogosurvey-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.71Customer support - 4.58Functionality Pricing Starting at $66.00 per month Get Price ## Feedbackly Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Feedbackly Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Feedbackly 360 Degree Feedback Access Controls/Permissions AI/Machine Learning Alerts/Notifications Anonymous Feedback API CES Survey Structure Commenting/Notes Complaint Monitoring Conditional Logic CSAT Survey Structure Customer Experience Management Customer Journey Mapping Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Visualization Email Management Email Reminders Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Offline Response Collection Performance Metrics Predictive Analytics Progress Tracking Pulse Surveys Question Library Question Piping Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Search/Filter Segmentation Self Service Portal Sentiment Analysis Site Intercept Survey SMS Messaging SSL Security Survey Builder Survey/Poll Management Surveys & Feedback Tagging Template Management Text Analysis Text Fields Third-Party Integrations Trend Analysis Visual Analytics Website Integration Widgets ## Feedbackly Integrations HubSpot CRM Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 7 integrations ## Feedbackly User Reviews ## Feedbackly customer ratings - Overall rating: 4.2/5 - Total reviews: 36 ### Rating distribution - 5 stars: 14 reviews (39%) - 4 stars: 16 reviews (44%) - 3 stars: 6 reviews (17%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.0/5 - Customer support: 4.0/5 - Functionality: 4.2/5 --- ### Great platform for collecting customer and employee feedback - Overall rating: 4/5 - Reviewer: Shahrul I. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily. #### Cons The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly. #### Vendor response Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at info@feedbackly.com with any further suggestions or thoughts. Replied December 2021 --- ### Customer feedback collection made easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback). #### Cons Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates. #### Vendor response Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier. Replied December 2021 --- ### Easy to use and great to have. - Overall rating: 3/5 - Reviewer: joshua k. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. more insight into customer info #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about. --- ### Best Exprience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish; #### Cons not bad but directory of software should goes update and dynamical, categorization should better; Thanks --- ### Normal Experience - Overall rating: 4/5 - Reviewer: Aymen J. - Verified reviewer: Yes - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. really its a very good solution it helps me to get a very good visibility about the different software solution #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers #### Cons Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status --- ### O.k. - Overall rating: 3/5 - Reviewer: Andrej S. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used other for unspecified - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs. #### Cons Colours of main menus and other drop down menus. Mobile application could be much better. --- ### The software is easy to use, customer-centered with high-level dashboards. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer insight focus #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements. #### Cons The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load. --- ### Perfect Feedback Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers #### Cons Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me. --- ### Excelent experience and attention - Overall rating: 5/5 - Reviewer: Assaid L. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A better vision of business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good. #### Cons The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form. --- ### Works as expected - Overall rating: 4/5 - Reviewer: Razvan M. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Works as expected, no surprises, easy to use, intuitive interface It was only used for tests, not really in production, but it behaved very good #### Cons Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser) --- Showing 1 - 10 of 36 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/) ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11572) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10508) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5314) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4311) Recently recommended **0** times Stuck Between Options? 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