# Feedbackly Software Reviews, Demo & Pricing - 2026

> Review of Feedbackly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/tapin-feedback-profile

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Overview

[Reviews](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/)

# Feedbackly 2026: Benefits, Features & Pricing

Wondering if Feedbackly is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Feedbackly

4.2

[(36)](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/)

Pricing

Pricing available upon request

### About Feedbackly

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.

Feedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore, it shows which emotions drive sales.

Wondering if Feedbackly is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

## Feedbackly User Interface

## Popular Feedbackly Alternatives

Main Product

Feedbackly

4.2

[(36)](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   3.97Value for money
-   4.03Customer support
-   4.22Functionality

Pricing

Available upon request

Get Price

Alternative Product

[SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/)

4.4

[(122)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.32Value for money
-   4.35Customer support
-   4.29Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Delighted](https://www.softwareadvice.com/survey/delighted-profile/)

4.8

[(57)](https://www.softwareadvice.com/survey/delighted-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.73Value for money
-   4.91Customer support
-   4.63Functionality

Pricing

Starting at $17.00 per month

Get Price

Alternative Product

[XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/)

4.6

[(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.46Value for money
-   4.64Customer support
-   4.55Functionality

Pricing

Starting at $1500.00 per year

Get Price

Alternative Product

[Staffino](https://www.softwareadvice.com/crm/staffino-profile/)

5.0

[(8)](https://www.softwareadvice.com/crm/staffino-profile/#reviews)

Ratings Breakdown

-   4.75Ease of use
-   4.14Value for money
-   4.88Customer support
-   4.50Functionality

Pricing

Starting at €350.00 per month

Get Price

Alternative Product

[Sogolytics](https://www.softwareadvice.com/hr/sogosurvey-profile/)

4.7

[(730)](https://www.softwareadvice.com/hr/sogosurvey-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.51Value for money
-   4.71Customer support
-   4.58Functionality

Pricing

Starting at $66.00 per month

Get Price

## Feedbackly Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Feedbackly Features

-   Popular features found in Survey
    
    Customizable Questions
    
    Customizable Templates
    
    Data Analysis Tools
    
    Data Import/Export
    
    Drag & Drop
    
    Email Marketing
    
    Feedback Management
    
    Question Branching
    
    Skip Logic
    
    Support Audio/Images/Video
    
    URL Customization
    
-   More features of Feedbackly
    
    360 Degree Feedback
    
    Access Controls/Permissions
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    Anonymous Feedback
    
    API
    
    CES Survey Structure
    
    Commenting/Notes
    
    Complaint Monitoring
    
    Conditional Logic
    
    CSAT Survey Structure
    
    Customer Experience Management
    
    Customer Journey Mapping
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Data Visualization
    
    Email Management
    
    Email Reminders
    
    Mobile Survey
    
    Multi-Channel Data Collection
    
    Multi-Channel Distribution
    
    Multi-Language
    
    Negative Feedback Management
    
    NPS of Customers
    
    NPS of Employees
    
    NPS Survey Structure
    
    Offline Response Collection
    
    Performance Metrics
    
    Predictive Analytics
    
    Progress Tracking
    
    Pulse Surveys
    
    Question Library
    
    Question Piping
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Segmentation
    
    Self Service Portal
    
    Sentiment Analysis
    
    Site Intercept Survey
    
    SMS Messaging
    
    SSL Security
    
    Survey Builder
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Tagging
    
    Template Management
    
    Text Analysis
    
    Text Fields
    
    Third-Party Integrations
    
    Trend Analysis
    
    Visual Analytics
    
    Website Integration
    
    Widgets
    

## Feedbackly Integrations

HubSpot CRM

Integration rated undefined from -1 review

HubSpot Marketing Hub

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Adobe Commerce

Integration rated undefined from -1 review

Salesforce Platform

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

See all 8 integrations

## Feedbackly User Reviews

Overall Rating

4.2

Ratings Breakdown

5

39%

4

44%

3

17%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

4.0

Functionality

4.2

Shahrul I.

Verified reviewer

Financial Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed December 2021

Great platform for collecting customer and employee feedback

4

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily.

Cons:

The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly.

Vendor Response

Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at info@feedbackly.com with any further suggestions or thoughts.

Replied December 2021

Read More

VR

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2018

Customer feedback collection made easy

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).

Cons:

Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.

Vendor Response

Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier.

Replied December 2021

Read More

joshua k.

Verified reviewer

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

Easy to use and great to have.

3

more insight into customer info

Ratings Breakdown

3

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.

Read More

VR

Verified

Reviewer

Banking

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed May 2018

Best Exprience

5

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish;

Cons:

not bad but directory of software should goes update and dynamical, categorization should better; Thanks

Read More

Aymen J.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed May 2018

Normal Experience

4

really its a very good solution it helps me to get a very good visibility about the different software solution

Ratings Breakdown

2

Ease of use

2

Value for money

3

Customer support

3

Functionality

Pros:

Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers

Cons:

Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status

Read More

Andrej S.

Verified reviewer

51-200 employees

Used other for unspecified

Review source

Reviewed May 2018

O.k.

3

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs.

Cons:

Colours of main menus and other drop down menus. Mobile application could be much better.

Read More

VR

Verified

Reviewer

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed May 2018

The software is easy to use, customer-centered with high-level dashboards.

4

Customer insight focus

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements.

Cons:

The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load.

Read More

VR

Verified

Reviewer

Computer Software

51-200 employees

Used other for less than 6 months

Review source

Reviewed April 2018

Perfect Feedback Solution

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers

Cons:

Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me.

Read More

Assaid L.

Verified reviewer

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed March 2018

Excelent experience and attention

5

A better vision of business

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.

Cons:

The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form.

Read More

Razvan M.

Verified reviewer

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed May 2018

Works as expected

4

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

5

Functionality

Pros:

Works as expected, no surprises, easy to use, intuitive interface It was only used for tests, not really in production, but it behaved very good

Cons:

Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser)

Read More

Showing 1 - 10 of 36 Reviews

[See All Reviews](https://www.softwareadvice.com/customer-experience/tapin-feedback-profile/reviews/)

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