Teamgage review: NSWP

Teamgage has helped us identify emerging trends and patterns including things we are doing well and things we can improve. We have been able to take subsequent actions based on this feedback

Pros

Easy to use and great customer service. This product is very good at helping us track how our team is going in different metrics.

Cons

Would be great if the comments section allowed for more characters which makes it easier to track comments when a staff member writes one comment split up. Would also be great to have a function that allows staff to recognise other staff members efforts. Another program we used in the past had this function.

Allianz Review

Pros

The benefit of Teamgage is we are able to keep up to date with our ever changing environment by also knowing our staffs thoughts and opinions on key topics impacting he business. Honestly my favourite parts are the Dashboard and Meeting launch functions, these make use super easy and extremely user friendly for the technology challenged staff it really ensure all skill levels can use this tool.

Cons

None at this stage as at present it meets all need we require and suits our business

Cultural & Engagement

As an engagement tool driving improvement through discussion and feedback its been front and centre of what we do on a monthly basis. Now that >50% of our staff are remote workers this tool has assisted us in getting valuable feedback with tenure split being excellent way of tracking how our newer staff are coping with remote work, systems and process changes.

Pros

The software is easy to use, quick and visual. Gives people an opportunity to give feedback and it's anonymous. Very nimble and easy to make changes with the Teamgage team.

Cons

Integration was straight forward. If you have a complex Org chart there is a need for some time to get the structure right. However have found Teamgage really flexible and willing to assist. Takes a bit of time to get your head around the results are rolling results rather than monthly results, its more about the trends rather than a fresh start every month. Need to move away from the thinking its just another survey, its much more than that, its a tool that will drive culture and open up dialogue with your staff.

Simple, intuitive and powerful product

Tool is easy to use, easy to implement and Teamgage provide fantastic customer support all the way through.

Pros

The ease of use for staff that need to fill it out each cycle - it is critical there is the lowest barrier possible to it being filled out - Teamgage can be filled out in less than 30 seconds

Cons

Nothing springs to mind - the ongoing improvements of the product have been fantastic. The integration with MS Teams being a key one.

Teamgage Review

I find Teamgage a great platform that enables employees to pass on anonymous feedback. Implementing Teamgage enables our employees to share any concerns, thoughts, improvements and suggestions they have to their respective managers on an ongoing basis. Teamgage was a great help during COVID particularly during the long lock down period in Melbourne. It gave us the opportunity to gauge the health and well being of employees by asking questions around this issue. We were then able to implement improvements to ensure any issues were being addressed. Teamgage has excellent customer service - always friendly, prompt with their responses, and always proactively helpful!

Pros

Teamgage is easy to use, it really does only take 20 seconds! It enables our managers to receive information that they would probably not receive in a normal meeting situation. I believe the confidentiality of the platform assists people in having confidence to put their view/concerns/feedback forward.

Cons

I don't have any cons regarding the software, the implementation was easy, there was plenty of support during this process.

Ease of deployment and use

Our challenge is more of an internal one. Increased leader focus on holding regular team meetings to discuss the results and work with teams to action plan, to ensure the completion rate continues - employees see there is action from their feedback.

Pros

The system is quick and easy to use and therefore employee take up in completing the regular survey was relatively simple. It has empowered our leaders to have meaningful check-ins with their teams and make positive adjustments that can positively impact employee engagement. It helps keep your finger on the pulse of employee sentiment.

Cons

It required quite a bit of internal resource in the initial set up of the structure.