TestGorilla vs Trakstar Perform

RATING:

4.2

(237)

TestGorilla has 237 reviews and a rating of 4.18 / 5 stars vs Trakstar Perform which has 285 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (237)
4.4 (285)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 15, 2024
June 14, 2022
Pros/Cons
  • Pros

  • This software has saved us time and money in our hiring process.
  • TestGorilla is easy to use and has a huge test library. The people we hire for customer support positions are better suited to the position based on the assessments scores I receive from candidates.
  • Cons

  • Inability to purchase additional candidate assessment seats at the time of subscription.
  • If users fail to do a test because of bugs or downtime there is no live support. It takes them 24-48 hours to respond to problems.
Read all user reviews
  • Pros

  • We were able to adapt the software to fit our needs and the ease of use is absolutely great.
  • You can continuously make notes and track progress. I also love the ability to customize the software however you like as well.
  • Cons

  • The only complaint I have had is that we have a handful of employees who either don't have access to a computer or are terrified of computers.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

Advisor Recommendations

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5 Recommendations
14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos