What is TextRecruit ?

TextRecruit is a cloud-based recruitment and employee engagement solution designed to help small to large businesses manage hiring process with live chat, text messages and artificial intelligence. Its automated recruiter interface allows users to integrate chatbot functionality with custom branding, tone, color and responses.

TextRecruit provides a centralized dashboard to help organizations manage conversations, applicant tracking, sourcing, scheduling, interviewing, onboarding, benefits and projects. Its onboarding module sends notifications to new recruits with details such as time, date and google maps direction links. Additionally, the system offers communications tools to help firms handle collaboration with the employees.

TextRecruit offers da...


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Supported Operating System(s):

Web browser (OS agnostic)

54 Reviews of TextRecruit

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(31)

31

4 stars

(18)

18

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

April 2019

Jose from BrightStar Care

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Modern Recruitment Communication

TextRecruits customer service is outstanding and the user design is easy! You can organize candidates by job titles and campaigns. An app can be downloaded to your smart device to allow for communication with candidates as needed. We have been able to successfully set up large hiring campaigns and keep candidates updated on where they are in the hiring process. We also use it for orientation and interview reminders by scheduling text to be sent out prior. Overall it has been an important tool to add to our recruiting tool box.

Pros

It's a web-based system that has a Google extension that allows new candidates to be quickly added without navigating away from your current page. The campaign system is also a positive feature that allows for drip marketing campaigns.

Cons

I would like to be able to include GIFs into some of our campaigns but this function isn't possible yet.

March 2018

Jose from BrightStar Care

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great program for recruitment and HR functions & processes.

Able to increase my ability to reach out to candidates, maintain communication and reduce time-to-fill after incorporating this software into our recruitment strategy and process.

Pros

The ease to capture contact information and schedule text or campaigns. The extension incorporates well while sourcing and managing the candidate experience through our employees first 90 days of employment.

Cons

Would love to be able to capture more info through the extension besides number, maybe name(first and last).

Response from TextRecruit

Replied April 2018

Glad it's working well for you Jose! We'll pass on the feedback about the extension.

April 2018

Rex from Kellogg

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2018

Good idea, features, and cost effective. Processes, reporting, and extra features can be a struggle.

Improved candidate experience, easy way for our team to connect with candidates that may not be active on email, ability to text silver medalist candidates, and alternate uses to text groups (like a group of interns).

Pros

Ability to have quick back-and-forth conversations with recruiters. Makes for a strong candidate experience when the candidates engage.

Cons

The reporting capabilities are not good. Also, we've had some "glitches" in the process, and it's been challenging to figure out where the misses are. Therefore, it's a heavy amount of trial and error.

Response from TextRecruit

Replied April 2018

Thank you Rex! Glad TextRecruit is working for you! We'll pass on the feedback about the reporting issues to our product team.

March 2019

Suzette from World Travel Holdings

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Super useful (with integration to ICIMS)

Our failure to respond to interview scheduling requests went down by at least 50% during our busiest hiring season!

Pros

Allows us to quickly connect with a candidate to schedule, let them know we're running late, or even inquire why they haven't responded to communication. It is easy, on the fly, with a simple click of the phone number right in the software you're working in! TextRecruit can pick up a number in any open Chrome page and start a conversation, but where it shines for us is the integration with ICIMS, our ATS (applicant tracking system). Not only can you individually text, but anywhere you could bulk send emails in the ATS, you can now bulk send texts!

Cons

Can be time consuming building campaigns without the bulk text edit of our ATS.

March 2018

Whitney from Clearlink

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Has been a great tool for high volume recruiting!

A better way to communicate with the current job seekers and the opportunity to have better more friendly communication.

Pros

We love the extension and that we are able to use it on many different platforms. It has been a way for us to reach hundreds of candidates in a short amount of time with ease.

Cons

I wish that the reporting tool was better. I would love if it gave the options so I could specify exactly what I need and custom the amount of time I need it (not the prepopulated options). I want there to be more options as an Admin. That I can share the campaigns with a specific user and templates with a specific user vs. the whole group.

Response from TextRecruit

Replied April 2018

Thanks for the review Whitney! Glad to hear the Chrome extension is working for you. We'll pass on the feedback about admin privileges.