The Applicant Manager Software


 

The Applicant Manager (TAM) is a cloud-based applicant tracking solution that helps recruiting agencies and teams to streamline their hiring and onboarding process. The solution lets users track job postings and actively engage quality candidates. TAM provides toolsets that allow recruiters to review, select and share applicant information within teams.

TAM allows posting job details on multiple free and paid job boards such as Indeed, GlassDoor, Monster and more. Agencies can also link their social media channels such as Facebook and LinkedIn with TAM for posting job updates on these channels. Recruiters can configure rules for screening and pre-screening applications to automatically remove under-qualified applicants or duplicate entries. TAM provides advanced search features to search or filter applicants by using keywords, ratings, skills, tags or a combination of these.

TAM integrates with major email service providers such as Gmail and Outlook for centralizing contact and communication details. With TAM, recruiters can collect and store confidential applicant data including EEO, disability, and VETs details to comply with OFCCP regulations. The onboarding module allows users to design and share the onboarding process with new joiners.

The solution can be accessed using web browsers of any internet enabled device including smartphones.

 

The Applicant Manager - Career page integration
 
  • The Applicant Manager - Career page integration
    Career page integration
  • The Applicant Manager - Applicant data
    Applicant data
  • The Applicant Manager - Social media
    Social media
  • The Applicant Manager - Comprehensive reporting
    Comprehensive reporting
  • The Applicant Manager - Pre-screen options
    Pre-screen options
  • The Applicant Manager - Multiple platforms
    Multiple platforms
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

79 Reviews of The Applicant Manager

 

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Software Advice Reviews (78)
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Showing 1-20 of 78

Glen from MASCO
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

TAM - Software delivers what it promised!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers.

Pros

* Overall Value
* Great customer service (email and phone)
* Ease of Use
* Regular software updates
* Not too complicated
* Delivered the capabilities it promised

Cons

* Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software).

 
 

Christina from Rubenstein
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

TAM is the greatest thing since sliced bread.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TAM is officially my favorite ATS out of all the systems I have used over the course of my career.

A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive.

Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized.

 
 

Jessica from Certified DEF
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

TAM is one of the cheapest month to month plans, while still being able to customize and automate the hiring process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all, TAM is a good application tracking system. It's a lot better than hiring by email, and using excel files. They do have quite a bit of cons, BUT it is one of the most advanced application tracking systems under $100 a month for a user.
If you're mostly interested in keeping all of your applicants in one place, and easily posting jobs, TAM is a great option

Pros

-I like the Staff. Caroline Hill has been amazing, she has helped me understand quite a bit about the software, and shes even offered several great suggestions, to make my workflow easier. I like that each user is assigned one designated go-to person.
-I like the filtering features. You can view all candidates, and simply type what you want to see in each column. Other systems weren't as easy to filter out unwanted information.
-I like the fact they have the desktop tab. Being able to see a graph of all your candidates, and where they stand is very helpful.
-I like that is very easy to copy jobs. No more retyping, or copying and pasting several jobs. You can create a new position and use an old job to edit.
-If you have jobs that you are consistently looking for candidates for, the re-post feature is extremely helpful. TAM offers on every position an option to re-post the add every X amount of days (min, 30 days) So you don't have to remember to re-post every month!
-I like that you can pick and chose the positions you would like to receive email notifications for.
-I like that you can export any data that you have in the candidate table (the reporting maybe limited for certain needs, but any data you use by searching applicants or filtering applicants, you can easily export into excel. Therefore making tons more reports)
-I like the fact they are integrated with several other software so you can gather more information on the candidate all while staying linked to their profile (ex. background checks, Drug tests, reference checks, skill assessments)
-I like that you can easily add a candidate, or upload a resume

Cons

-I don't like the implementation fee. I'm quite a self learner. Although Caroline showed me a few things, and answered a few questions. I'm not sure if $800 dollars is worth that. I set up everything during my trial run. She walked me through all of her phases of training, yet everything I had already completed.
-I don't like that the color schemes on the graphs. Its all shades of blue, so when you have several workflow steps, its hard to decipher which step it is or what position it is.
-I don't like how they have the feature to post a job to multi locations in the one job position, but some job boards will only pull the first location. So its not TAM's fault. It's a cool concept and descent feature, if only it worked.
-During implementation they also said TAM is google calendar supported. BUT I have to share my google calendar to be public in order for it to sync.
-The application is NOT completely customize able. They have pick and chose options. If you want to customize it and make changes, they have another fee.
-For DOT information, drivers are required to enter 10 years of work history. but TAM only has a spot for 6 entries for work history (tech team is working on this)

  Response: Caroline, The HR Manager

Date: August 2017

August 2017

 

Jessica, thank you so much for your thoughtful review. We particularly appreciate your feedback on our implementation fee. You are definitely a strong self-starter and did a ton of less-guided work, once we had your system set up, but our tech team’s extensive work in getting your system customized and ready for that work is the same regardless of user skill, and dictates part of our implementation fee.
More importantly, we are strongly committed to the idea that your subscription to TAM will be your only ongoing cost, so we structure our implementation fee to include not just system configuration, careers/jobs page creation, but also data import (if needed), software updates, 3-4 hours of initial training, regular support check-ins, and lifetime training for refreshers and new admins, as well as lifetime service and support to you and your users. Where others might have smaller or no implementation fees, they often charge extra fees for some or all of the above.
Again, we greatly appreciate the time and effort you took to provide your thorough feedback, so above all else, thank you for your feedback and for being a TAM client!
-Caroline

 
 

Charlotte from Consilium Staffing
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Seemless experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use, great customer support when questions arise, seems to integrate well with job boards/sources

Cons

Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used

 
 

Ryan from Options for Learning
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Great Tech Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great!

Cons

There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all.

 
 

Tia from Positive Alternatives
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Best Applicant Tracking Software for Small Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After researching multiple ATS systems and sitting through many demos I once again (this is my second time implementing TAM with a company) selected TAM for our recruiting and applicant tracking needs.

Pros

Customized emails
Great support team
Constant upgrades
Ongoing training
Direct push to job boards

Cons

This product is only for recruiting and applicant tracking.
No onboarding, training tracking, or HRIS capabilities - which I did not need at this time.

  Response: Caroline, The HR Manager

Date: August 2017

August 2017

 

Tia, thank you so much for taking the time to provide this excellent feedback! It’s one of our favorite things when we have users return to TAM when they’ve found a new job. It’s happening all the time now, and we love getting some of our favorite users back when they’ve left a job at a client company.
One thing I wanted to make sure to alert you to, is that we do indeed provide support for onboarding! We are integrated with an online signing platform that allows you to send documents and track signing progress from within TAM, and to receive completed copies back in your applicant’s profiles. It’s a finer point, but you could also use TAM to track training progress by adding those steps to your workflows.
As you correctly noted, we’re not an all-in-one solution, and we never intend to be. In those cases, inclusiveness tends to degrade the efficacy and/or utility of one or more pieces of a product. We believe it is better, we’re glad you agree, that it is better to work hard to be the best at one thing, and in doing so to earn the trust and loyalty of our clients.
Most of all, I want to thank you again for taking the time to provide this valuable feedback, and for being a TAM client (again)! Please give me a shout some time soon if you’d like to see a demo of our onboarding integration.
- Caroline

 
 

Cathy from Brookhaven
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Brookhaven

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered.

Cons

None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars.

 
 

Craig from UpTurnships
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Customer Service? Exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

We spent an hour on a Go to Meeting call with a trainer who solved virtually every one of our requests with existing capability - no custom programming needed. The call was productive, fast and easy.

 
 

Jasmine from Texas Medical Management Services
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Love this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This HR system is great. It is very simple to use but has all of the features necessary. The cost is almost scary being so affordable.

 
 

Melissa from Houston Engineering
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Overall nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's great and easy to use. Love the posting automatically to certain sites. Information is easy to store for historical purpose

Cons

Don't like that their isn't a better system to pulling out internal candidates. I've experienced different systems that have made an icon next to an internal candidate.

 
 

Erin from Emmaus Homes
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Great solution for non-profit on a budget

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Helped us organize our applicants for dozens of positions and allowed us to track metrics we previously weren't able to capture.

Cons

The source tracking doesn't really capture true data. The report indicates most of our applicants came to us from our website, because that is where they have to go to apply.

  Response: Edna, The HR Manager

Date: May 2017

May 2017

 

Erin, Thank you so much for your review. TAM traces the web site an applicant comes from when they apply for a position. If they come from a job board, a social media site, your company careers page, or an email link, TAM tracks this and enters it as the source. After reading your review, we ran the Source Statistics Report and can see that about 1/3 of your applicants are coming from your website, 1/3 are coming from employee referrals and 1/3 are coming from Indeed. This is different than the source statistics that we usually see from other clients. From what we can see, it looks like Emmaus Homes has a great brand presence in the community. Congratulations!

 
 

Joyce from Boxley Materials Company
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Fans of TAM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems!

 
 

Dino from The People Concern
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Met all my expecations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

So easy to use for hiring managers. For administrators as well. Great customer support, both proactive and responsive.

 
 

Amanda from Green Powered Technology
Specialty: Energy
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

TAM has it all

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond.

Pros

Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency.

Cons

No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record.

 
 

Anita from Enanta Pharmaceuticals
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Straight-forward, easy to use, terrific customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars.

Pros

I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful.

Cons

You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page.

 
 

Shawn from Residential Resources
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Our first product so it was hard to change our internal culture, but TAM has trained and retrained and supported my users and helped them adopt it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have already added the onboarding upgrade for those offices that have successfully learned to make use of TAM.

Pros

Has to be customer support and the way they will deal directly with my end users. We don't have a lot of real savvy users, and TAM has helped them adopt and understand.

Cons

Nothing struck me as bad about the product. The job boards themselves are hard to make an impact on.

 
 

Rebecca from NTA, Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

TAM is a Wonderful Applicant Tracking System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TAM has been a great investment for our company! The set up process was fairly painless. The system has been very easy to use, and very configurable to our hiring needs. We love that it automatically posts on multiple job boards at once, the pre-screening questions are essential in helping narrow down the most qualified candidates, and best of all, the support staff at TAM is always very helpful! I highly recommend this ATS! You will not be disappointed.

 
 

Stephanie from HCI Group, Inc.
Specialty: Insurance
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Recruiting software that feels like it was built by recruiters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They have a free trial that gives a lot of great insight if you're considering the product. We didn't transfer over any of our previous ATS data so I can't speak to that part of the process. I love the event triggers that you can set up!

Pros

The software is very intuitive and user-friendly.
You can customize almost everything to fit your company needs.
The customer support team is quick to respond and very helpful.
TAM has the ability to create a spreadsheet of data from almost any applicant page you're viewing.
The set-up/implementation was fast and we were working with a committed representative through the whole process who still checks in on us to see how things are going.
The contract is truly month-to-month so you don't have to worry about over committing and being stuck with a product that doesn't work for you.
Overall, great value for the money we spend!

Cons

The reporting features on the actual reporting tab are limited, we often pull reports from applicant searches instead to look at the data we are most interested in.
There were a couple of hiccups in the implementation that I thought would have been smoother considering the upfront work on both the Client and TAM's part.
The color scheme for the workflow is a set gradient so that if you have a lot of steps in your workflow it's hard to discern between stages in the desktop tab graphic.
Tracking can be a bit of a challenge when hiring multiple candidates for one role.

 
 

Kristen from Traffix
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

The Applicant Manager is an amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Applicant Manager is an amazing software. It is so easy to use and the customer service is beyond great! They are very responsive and quick to get back to you anytime you send in a question or request. The Applicant Manager staff are so pleasant to deal with over the phone and are very understanding and kind - even if the answer is obvious! The have amazing webinar's and a great deal of useful information in their Knowledge Base. They also, constantly take the comments and requests of customers into consideration to make useful improvements! Overall, The Applicant Manager is an amazing software and I would be lost without it!

 
 

Kathy from LimnoTech
Specialty: Engineering

September 2016

September 2016

Very happy with it so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It has been easy to use for both me as the administrator and for the hiring managers who have used it. It has really streamlined our process. The vendor has been extremely helpful and responsive when I've had questions. I evaluated several systems, and felt that TAM would best meet our needs at a reasonable price. We are a small firm and only hire a handful of candidates each year, so I don't need a lot of bells and whistles. TAM is a straightforward system that I can customize to meet my needs. I also liked the low-key sales approach - I never felt pressured or like they were trying to sell me anything I didn't need or want.

Likes Least

If I had to find a negative, I suppose it would be that it was a little tricky to get the integration with our website worked out. But TAM was very responsive in helping find a solution quickly.

Recommendations

I ended up doing demos for I think 5 systems, and they started to blur a bit in my mind by the time I got to the end. I'd suggest thinking about what is most important to you in a system and staying focused on that, and trying to keep your demos to a fairly short list.

 
 
 
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Jennifer from United Way of Rhode Island
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I use TAM for hiring of 6-8 temporary full time employees each year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like TAM to have everything in one place and evaluate each candidate as we receive the resumes and cover letters.

Cons

I find it difficult when evaluating candidates and moving them to next step to make sure they are in the step that I want them to be in. Would prefer a better system.

Source: Capterra