The Applicant Manager Software

Pros

It has a very easy functionality to learn even for new hires outside of the industry. Staff was extremely responsive.

Cons

Email from the system can be a bit tricky for new employees but other than that there are not real issues.

Pros

One stop shop for posting ads to multiple sources
A careers page that we did not have to build
Automated rejection emails to failed candidates
Easy to set up and understand
AWESOME customer service

Cons

You have to pay the monthly fees on months where you do not post the ads. Its a continuous subscription.

My main objective was to find an ATS that was easy for my hiring managers and executives to use. I have had not one single complaint from any of my users about implementing this tool. To a user, they all love it. Having worked with some of the more complicated and expensive tools on the market, I was very pleased to see how TAM integrated with my hiring processes

Pros

The Forms feature that TAM uses is without a doubt the coolest features I have ever seen in an ATS. Managers and Executives normally roll their eyes when HR tells them that they have to learn a new tool in order to hire candidates. TAM solved this by putting the majority of Manager and Executive interaction in simple, interactive forms that are emailed to users. They don’t even have to log into the tool to complete approvals and reviews. Let me repeat that: Users do NOT have to log into the ATS to approve a requisition, approve a hire, or submit interview feedback. They get a simple email with check boxes or drop-down items (you get to pick which). This feature has completely avoided the normal issues with integrating a new system; my managers love it.

Developing my approval flows (for both requisitions and candidates) was easy to develop. My support representative had great suggestions and walked me through setting them up. They were also ready and willing to help me create workflows and approval flows for special cases. Nobody at TAM tried to get me to put any round pegs in any square holes.

TAM allows me to create event triggers that simplify most activity in the ATS. When I click the ‘thumbs up’ button, an email is automatically generated forwarding the candidate profile to the hiring manager for review. The email automatically includes the position title and the applicant name. And just as importantly, the email comes from me, vice a ‘no-reply’ email address. Any ‘event’ in TAM can be tied to a trigger to send an email. These features can be created and maintained by MY team; I don’t have to contact TAM support to change a workflow step.

Service and Support. I can’t say enough about the service that Caroline provided to us both during and after our implementation. TAM gave me a comprehensive checklist of information that they needed prior to all of our meetings. They also gave me access to explore the system on my own and discover some features. I very much appreciated the fact that they were flexible and let the training sessions develop organically. I receive exactly the same level of attention from Caroline now (a month after go-live) that I received before we paid for our bill, if not more attention. The support team has also very patient with me doing the bull-in-a-china-shop thing with the ATS and cleaned up all the messes that I made during training and implementation.

Technical support: When one of my users made a suggestion that next workflow steps be revealed when a user hovered over a thumb-up icon, Caroline and tech team thought it was a great suggestion and implemented it within 24 hours. They've been fast and transparent with all of my requests.

My 2nd favorite thing about TAM was the price. Compared to some of the other tools I have worked with in the past, TAM is a bargain. It’s definitely not the tool for a staffing agency to use but from a Corporate Recruiting point of view, it’s amazing.

Cons

I wish that I could click on the Positions from my dashboard and link to the job instead of having to go to the Positions Table to accomplish that.

Pros

I love it! It has improved our hiring system tremendously! It's one of the most easiest and functional Applicant Tracking Systems I have used. Very user friendly, and the staff is responsive should you have any questions.

Cons

Not much, I have been using TAM for a few months now, and at first there was some getting used to, but overall, I thoroughly enjoy logging in everyday!

Very happy with the service and use of this vendor

Pros

It is intuitive and the customer service is excellent! Timely response rate, ability to include attachments on emails to candidates.

Cons

The thumbs up and thumbs down functionality, wish we could have multiple users without extra fees, and doesn't have time stamp on the notes

Pros

TAM is extremely easy to use and intuitive. I was able to easily create what I needed without having to consult the user's manual all the time. Great workflow and organization of the product. Everything you need is on one page. Very easy to import resumes, open jobs and move people through the workflow process. Also you can totally customize what is most important to you.

Pros

The reposting of jobs, connecting to social media websites is okay. Connecting with other recruiters.

Cons

Not easy to email candidates or clients. Not easy to send emails to other recruiters or see what each person is doing inside the ATS.

coming from a big company like University hospitals were are ATS system was sometimes difficult to use TAM made me appreciate this more because I was able to jump right in with the help of customer service agent and he always answers my follow up questions and the IT team has been so helpful as well. Highly recommend TAM to other companies looking for a user friendly ATS system.

Pros

TAM is user friendly I was able to learn being new with how to utilize the system and answer all my questions right away.

Pros

Great customer service, our product specialist Jerry Su is very good about responding to inquiries and processing requests.

Cons

the confines on user abilities such as a recruiter not being able to close a job and has to have the administrator close it.

Great team and excited to see how this ATS morphs as our needs do.

Pros

Full service ATS
Easy to configure
Able to section out different companies - staffing agency need
Looks great

Cons

Greater analytics once candidate hits the ATS
Greater analytics of exactly where candidates came from (vs. self identified)

Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers.

Pros

* Overall Value
* Great customer service (email and phone)
* Ease of Use
* Regular software updates
* Not too complicated
* Delivered the capabilities it promised

Cons

* Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software).

Pros

TAM is officially my favorite ATS out of all the systems I have used over the course of my career.

A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive.

Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized.

All in all, TAM is a good application tracking system. It's a lot better than hiring by email, and using excel files. They do have quite a bit of con, BUT it is one of the most advanced application tracking systems for a user.
If you're mostly interested in keeping all of your applicants in one place, and easily posting jobs, TAM is a great option

Pros

-I like the Staff, has been amazing, she has helped me understand quite a bit about the software, and shes even offered several great suggestions, to make my workflow easier. I like that each user is assigned one designated go-to person.
-I like the filtering features. You can view all candidates, and simply type what you want to see in each column. Other systems weren't as easy to filter out unwanted information.
-I like the fact they have the desktop tab. Being able to see a graph of all your candidates, and where they stand is very helpful.
-I like that it is very easy to copy jobs. No more retyping, or copying and pasting several jobs. You can create a new position and use an old job to edit.
-If you have jobs that you are consistently looking for candidates for, the re-post feature is extremely helpful. TAM offers on every position an option to re-post the add every X amount of days (min, 30 days) So you don't have to remember to re-post every month!
-I like that you can pick and chose the positions you would like to receive email notifications for.
-I like that you can export any data that you have in the candidate table (the reporting maybe limited for certain needs, but any data you use by searching applicants or filtering applicants, you can easily export into excel. Therefore making tons more reports)
-I like the fact they are integrated with several other software so you can gather more information on the candidate all while staying linked to their profile (ex. background checks, Drug tests, reference checks, skill assessments)
-I like that you can easily add a candidate, or upload a resume

Cons

-I don't like the implementation fee. I'm quite a self learner. Although I was showed a few things, and answered a few questions. I'm not sure if its price is worth that. I set up everything during my trial run. Support walked me through all of her phases of training, yet everything I had already completed.
-I don't like that the color schemes on the graphs. Its all shades of blue, so when you have several workflow steps, its hard to decipher which step it is or what position it is.
-I don't like how they have the feature to post a job to multi locations in the one job position, but some job boards will only pull the first location. So its not TAM's fault. It's a cool concept and descent feature, if only it worked.
-During implementation they also said TAM is google calendar supported. BUT I have to share my google calendar to be public in order for it to sync.
-The application is NOT completely customize able. They have pick and chose options. If you want to customize it and make changes, they have another fee.
-For DOT information, drivers are required to enter 10 years of work history. but TAM only has a spot for 6 entries for work history (tech team is working on this)

Pros

easy to use, great customer support when questions arise, seems to integrate well with job boards/sources

Cons

Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used

Pros

Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great!

Cons

There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all.

After researching multiple ATS systems and sitting through many demos I once again (this is my second time implementing TAM with a company) selected TAM for our recruiting and applicant tracking needs.

Pros

Customized emails
Great support team
Constant upgrades
Ongoing training
Direct push to job boards

Cons

This product is only for recruiting and applicant tracking.
No onboarding, training tracking, or HRIS capabilities - which I did not need at this time.

Pros

Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered.

Cons

None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars.

Pros

We spent an hour on a Go to Meeting call with a trainer who solved virtually every one of our requests with existing capability - no custom programming needed. The call was productive, fast and easy.

Pros

This HR system is great. It is very simple to use but has all of the features necessary. The cost is almost scary being so affordable.

Pros

It's great and easy to use. Love the posting automatically to certain sites. Information is easy to store for historical purpose

Cons

Don't like that their isn't a better system to pulling out internal candidates. I've experienced different systems that have made an icon next to an internal candidate.