The Applicant Manager Software


 

The Applicant Manager (TAM) is a cloud-based applicant tracking solution that helps recruiting agencies and teams to streamline their hiring and onboarding process. The solution lets users track job postings and actively engage quality candidates. TAM provides toolsets that allow recruiters to review, select and share applicant information within teams.

TAM allows posting job details on multiple free and paid job boards such as Indeed, GlassDoor, Monster and more. Agencies can also link their social media channels such as Facebook and LinkedIn with TAM for posting job updates on these channels. Recruiters can configure rules for screening and pre-screening applications to automatically remove under-qualified applicants or duplicate entries. TAM provides advanced search features to search or filter applicants by using keywords, ratings, skills, tags or a combination of these.

TAM integrates with major email service providers such as Gmail and Outlook for centralizing contact and communication details. With TAM, recruiters can collect and store confidential applicant data including EEO, disability, and VETs details to comply with OFCCP regulations. The onboarding module allows users to design and share the onboarding process with new joiners.

The solution can be accessed using web browsers of any internet enabled device including smartphones.

 

The Applicant Manager - Career page integration
 
  • The Applicant Manager - Career page integration
    Career page integration
  • The Applicant Manager - Applicant data
    Applicant data
  • The Applicant Manager - Social media
    Social media
  • The Applicant Manager - Comprehensive reporting
    Comprehensive reporting
  • The Applicant Manager - Pre-screen options
    Pre-screen options
  • The Applicant Manager - Multiple platforms
    Multiple platforms
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

89 Reviews of The Applicant Manager

 

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Software Advice Reviews (88)
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Showing 1-20 of 88

Chris from ALTA IT Services
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Easy to use and implement

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It has a very easy functionality to learn even for new hires outside of the industry. Staff was extremely responsive.

Cons

Email from the system can be a bit tricky for new employees but other than that there are not real issues.

Review Source
 
 

Sasha from Life's Abundance
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I love TAM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

One stop shop for posting ads to multiple sources
A careers page that we did not have to build
Automated rejection emails to failed candidates
Easy to set up and understand
AWESOME customer service

Cons

You have to pay the monthly fees on months where you do not post the ads. Its a continuous subscription.

Review Source
 
 

Russ from HTI Cybernetics
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

TAM is great! Very intuitive ATS with a smooth implementation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My main objective was to find an ATS that was easy for my hiring managers and executives to use. I have had not one single complaint from any of my users about implementing this tool. To a user, they all love it. Having worked with some of the more complicated and expensive tools on the market, I was very pleased to see how TAM integrated with my hiring processes

Pros

The Forms feature that TAM uses is without a doubt the coolest features I have ever seen in an ATS. Managers and Executives normally roll their eyes when HR tells them that they have to learn a new tool in order to hire candidates. TAM solved this by putting the majority of Manager and Executive interaction in simple, interactive forms that are emailed to users. They don’t even have to log into the tool to complete approvals and reviews. Let me repeat that: Users do NOT have to log into the ATS to approve a requisition, approve a hire, or submit interview feedback. They get a simple email with check boxes or drop-down items (you get to pick which). This feature has completely avoided the normal issues with integrating a new system; my managers love it.

Developing my approval flows (for both requisitions and candidates) was easy to develop. My support representative had great suggestions and walked me through setting them up. They were also ready and willing to help me create workflows and approval flows for special cases. Nobody at TAM tried to get me to put any round pegs in any square holes.

TAM allows me to create event triggers that simplify most activity in the ATS. When I click the ‘thumbs up’ button, an email is automatically generated forwarding the candidate profile to the hiring manager for review. The email automatically includes the position title and the applicant name. And just as importantly, the email comes from me, vice a ‘no-reply’ email address. Any ‘event’ in TAM can be tied to a trigger to send an email. These features can be created and maintained by MY team; I don’t have to contact TAM support to change a workflow step.

Service and Support. I can’t say enough about the service that Caroline provided to us both during and after our implementation. TAM gave me a comprehensive checklist of information that they needed prior to all of our meetings. They also gave me access to explore the system on my own and discover some features. I very much appreciated the fact that they were flexible and let the training sessions develop organically. I receive exactly the same level of attention from Caroline now (a month after go-live) that I received before we paid for our bill, if not more attention. The support team has also very patient with me doing the bull-in-a-china-shop thing with the ATS and cleaned up all the messes that I made during training and implementation.

Technical support: When one of my users made a suggestion that next workflow steps be revealed when a user hovered over a thumb-up icon, Caroline and tech team thought it was a great suggestion and implemented it within 24 hours. They've been fast and transparent with all of my requests.

My 2nd favorite thing about TAM was the price. Compared to some of the other tools I have worked with in the past, TAM is a bargain. It’s definitely not the tool for a staffing agency to use but from a Corporate Recruiting point of view, it’s amazing.

Cons

I wish that I could click on the Positions from my dashboard and link to the job instead of having to go to the Positions Table to accomplish that.

Review Source
 
 

Jessica from Certified DEF
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great Organization Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love it! It has improved our hiring system tremendously! It's one of the most easiest and functional Applicant Tracking Systems I have used. Very user friendly, and the staff is responsive should you have any questions.

Cons

Not much, I have been using TAM for a few months now, and at first there was some getting used to, but overall, I thoroughly enjoy logging in everyday!

Review Source
 
 

Jennifer from Greenphire
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Since the first day I started working with TAM, I have had excellent customer service. My questions are answered quickly, and a representative even typically goes in and does the actual step that I am inquiring about so that I don't have to do it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very happy with the service and use of this vendor

Pros

It is intuitive and the customer service is excellent! Timely response rate, ability to include attachments on emails to candidates.

Cons

The thumbs up and thumbs down functionality, wish we could have multiple users without extra fees, and doesn't have time stamp on the notes

Review Source
 
 

Karen from NetServices, Inc
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TAM is extremely easy to use and intuitive. I was able to easily create what I needed without having to consult the user's manual all the time. Great workflow and organization of the product. Everything you need is on one page. Very easy to import resumes, open jobs and move people through the workflow process. Also you can totally customize what is most important to you.

Review Source
 
 

Sammie from HR Recruiting
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Controller

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The reposting of jobs, connecting to social media websites is okay. Connecting with other recruiters.

Cons

Not easy to email candidates or clients. Not easy to send emails to other recruiters or see what each person is doing inside the ATS.

Review Source
 
 

Donna from Menorah Park
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

I love TAM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

coming from a big company like University hospitals were are ATS system was sometimes difficult to use TAM made me appreciate this more because I was able to jump right in with the help of customer service agent and he always answers my follow up questions and the IT team has been so helpful as well. Highly recommend TAM to other companies looking for a user friendly ATS system.

Pros

TAM is user friendly I was able to learn being new with how to utilize the system and answer all my questions right away.

Review Source
 
 

Jasmine from Hawk Auto Group
Specialty: Auto Dealership
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Easy to use for first time user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service, our product specialist Jerry Su is very good about responding to inquiries and processing requests.

Cons

the confines on user abilities such as a recruiter not being able to close a job and has to have the administrator close it.

Review Source

  Response: Caroline, The HR Manager

Date: December 2017

December 2017

 

Hi Jasmine,

Thanks so much for taking the time to provide feedback on your TAM experience. When we first saw your review, we reached out to your Admin to make sure you had the necessary permissions enabled to be able to open and close jobs. That had been disabled at their request when we set your system up. Our Admin users have very granular control over which user types have what permissions, and as you’ve now seen, it is very easy to change those up, as needed.

Thank you so much for being a client and for providing your review – Happy New Year from us to you!

 
 

Cara from Ready Reset Go
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Amazing team with full support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great team and excited to see how this ATS morphs as our needs do.

Pros

Full service ATS
Easy to configure
Able to section out different companies - staffing agency need
Looks great

Cons

Greater analytics once candidate hits the ATS
Greater analytics of exactly where candidates came from (vs. self identified)

Review Source

  Response: Caroline, The HR Manager

Date: December 2017

December 2017

 

Hi Cara,

Thanks so much for taking the time to provide this review! It’s been our pleasure helping get your system up-and-running, and we know the service will continue to impress you, as we take feedback like yours very seriously when determining what features will make it into our next release. (You can expect to see releases every few months, and they’re always chock-full of items requested by clients like you.)

For your question on applicant sources, we actually *just* released a new filter for source reporting, which will allow you to do exactly what you’ve asked for, here. We’d love to meet up with you some time soon to talk about what other analytics you’d like to see, so watch for an email form us to set that up.

Thank you again for your review! Happy Holidays!

 
 

Glen from MASCO
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

TAM - Software delivers what it promised!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers.

Pros

* Overall Value
* Great customer service (email and phone)
* Ease of Use
* Regular software updates
* Not too complicated
* Delivered the capabilities it promised

Cons

* Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software).

Review Source

  Response: Caroline, The HR Manager

Date: December 2017

December 2017

 

Hi Glen,

Thank you so much for taking the time to provide your thoughts on TAM. As a best-of-breed service, we won’t be developing our own HRIS, but we do have partnerships with a couple of excellent HRIS systems (Bamboo and Namely) that can integrate seamlessly with your TAM system.

If you haven’t already, we’ll be more than happy to get this set up for you. Thanks again, and Happy New year, Glenn!

 
 

Christina from Rubenstein
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

TAM is the greatest thing since sliced bread.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TAM is officially my favorite ATS out of all the systems I have used over the course of my career.

A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive.

Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized.

Review Source
 
 

Jessica from Certified DEF
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

TAM is one of the cheapest month to month plans, while still being able to customize and automate the hiring process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all, TAM is a good application tracking system. It's a lot better than hiring by email, and using excel files. They do have quite a bit of con, BUT it is one of the most advanced application tracking systems for a user.
If you're mostly interested in keeping all of your applicants in one place, and easily posting jobs, TAM is a great option

Pros

-I like the Staff, has been amazing, she has helped me understand quite a bit about the software, and shes even offered several great suggestions, to make my workflow easier. I like that each user is assigned one designated go-to person.
-I like the filtering features. You can view all candidates, and simply type what you want to see in each column. Other systems weren't as easy to filter out unwanted information.
-I like the fact they have the desktop tab. Being able to see a graph of all your candidates, and where they stand is very helpful.
-I like that it is very easy to copy jobs. No more retyping, or copying and pasting several jobs. You can create a new position and use an old job to edit.
-If you have jobs that you are consistently looking for candidates for, the re-post feature is extremely helpful. TAM offers on every position an option to re-post the add every X amount of days (min, 30 days) So you don't have to remember to re-post every month!
-I like that you can pick and chose the positions you would like to receive email notifications for.
-I like that you can export any data that you have in the candidate table (the reporting maybe limited for certain needs, but any data you use by searching applicants or filtering applicants, you can easily export into excel. Therefore making tons more reports)
-I like the fact they are integrated with several other software so you can gather more information on the candidate all while staying linked to their profile (ex. background checks, Drug tests, reference checks, skill assessments)
-I like that you can easily add a candidate, or upload a resume

Cons

-I don't like the implementation fee. I'm quite a self learner. Although I was showed a few things, and answered a few questions. I'm not sure if its price is worth that. I set up everything during my trial run. Support walked me through all of her phases of training, yet everything I had already completed.
-I don't like that the color schemes on the graphs. Its all shades of blue, so when you have several workflow steps, its hard to decipher which step it is or what position it is.
-I don't like how they have the feature to post a job to multi locations in the one job position, but some job boards will only pull the first location. So its not TAM's fault. It's a cool concept and descent feature, if only it worked.
-During implementation they also said TAM is google calendar supported. BUT I have to share my google calendar to be public in order for it to sync.
-The application is NOT completely customize able. They have pick and chose options. If you want to customize it and make changes, they have another fee.
-For DOT information, drivers are required to enter 10 years of work history. but TAM only has a spot for 6 entries for work history (tech team is working on this)

Review Source

  Response: Caroline, The HR Manager

Date: August 2017

August 2017

 

Jessica, thank you so much for your thoughtful review. We particularly appreciate your feedback on our implementation fee. You are definitely a strong self-starter and did a ton of less-guided work, once we had your system set up, but our tech team’s extensive work in getting your system customized and ready for that work is the same regardless of user skill, and dictates part of our implementation fee.
More importantly, we are strongly committed to the idea that your subscription to TAM will be your only ongoing cost, so we structure our implementation fee to include not just system configuration, careers/jobs page creation, but also data import (if needed), software updates, 3-4 hours of initial training, regular support check-ins, and lifetime training for refreshers and new admins, as well as lifetime service and support to you and your users. Where others might have smaller or no implementation fees, they often charge extra fees for some or all of the above.
Again, we greatly appreciate the time and effort you took to provide your thorough feedback, so above all else, thank you for your feedback and for being a TAM client!
-Caroline

 
 

Charlotte from Consilium Staffing
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Seemless experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to use, great customer support when questions arise, seems to integrate well with job boards/sources

Cons

Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used

 
 

Ryan from Options for Learning
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Great Tech Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great!

Cons

There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all.

 
 

Tia from Positive Alternatives
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Best Applicant Tracking Software for Small Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After researching multiple ATS systems and sitting through many demos I once again (this is my second time implementing TAM with a company) selected TAM for our recruiting and applicant tracking needs.

Pros

Customized emails
Great support team
Constant upgrades
Ongoing training
Direct push to job boards

Cons

This product is only for recruiting and applicant tracking.
No onboarding, training tracking, or HRIS capabilities - which I did not need at this time.

  Response: Caroline, The HR Manager

Date: August 2017

August 2017

 

Tia, thank you so much for taking the time to provide this excellent feedback! It’s one of our favorite things when we have users return to TAM when they’ve found a new job. It’s happening all the time now, and we love getting some of our favorite users back when they’ve left a job at a client company.
One thing I wanted to make sure to alert you to, is that we do indeed provide support for onboarding! We are integrated with an online signing platform that allows you to send documents and track signing progress from within TAM, and to receive completed copies back in your applicant’s profiles. It’s a finer point, but you could also use TAM to track training progress by adding those steps to your workflows.
As you correctly noted, we’re not an all-in-one solution, and we never intend to be. In those cases, inclusiveness tends to degrade the efficacy and/or utility of one or more pieces of a product. We believe it is better, we’re glad you agree, that it is better to work hard to be the best at one thing, and in doing so to earn the trust and loyalty of our clients.
Most of all, I want to thank you again for taking the time to provide this valuable feedback, and for being a TAM client (again)! Please give me a shout some time soon if you’d like to see a demo of our onboarding integration.
- Caroline

 
 

Cathy from Brookhaven
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Brookhaven

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered.

Cons

None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars.

 
 

Craig from UpTurnships
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Customer Service? Exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

We spent an hour on a Go to Meeting call with a trainer who solved virtually every one of our requests with existing capability - no custom programming needed. The call was productive, fast and easy.

 
 

Jasmine from Texas Medical Management Services
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Love this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This HR system is great. It is very simple to use but has all of the features necessary. The cost is almost scary being so affordable.

 
 

Melissa from Houston Engineering
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Overall nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's great and easy to use. Love the posting automatically to certain sites. Information is easy to store for historical purpose

Cons

Don't like that their isn't a better system to pulling out internal candidates. I've experienced different systems that have made an icon next to an internal candidate.

 
 
 
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Jennifer from United Way of Rhode Island
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I use TAM for hiring of 6-8 temporary full time employees each year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like TAM to have everything in one place and evaluate each candidate as we receive the resumes and cover letters.

Cons

I find it difficult when evaluating candidates and moving them to next step to make sure they are in the step that I want them to be in. Would prefer a better system.

Review Source: Capterra

  Response: The Applicant Manager, The HR Manager

Date: September 2017

September 2017

 

Thank you so much for the brilliant feedback! We'd love to hear more about the difficulty you're experiencing with moving candidates. We may need to further customize your workflow to better-suit your actual processes. We work hard to make sure all aspects of our system are simple, intuitive, and tailored to your needs, so it is our hope that a quick consultation with us will eliminate this issue. We'll reach out to you shortly, but please don't hesitate to give us a call. Thank you again for taking the time to provide your feedback - we so appreciate it!