--- title: "The Applicant Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of The Applicant Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if The Applicant Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/the-applicant-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [The Applicant Manager](https://www.softwareadvice.com/hr/the-applicant-manager-profile/) / The Applicant Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/the-applicant-manager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/the-applicant-manager-profile/alternatives/) # The Applicant Manager User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 125 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 97 reviews (78%) - 4 stars: 23 reviews (18%) - 3 stars: 4 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Being an internship program, we're structured a bit differently than many businesses that might use The Applicant Manager, but it does the trick and has been received well by students and community partners. - The ability it gives you to track and connect with applicants is one of the best. - It's great that the job postings are automatically posted on external sites such as Indeed and Glassdoor. ### Most mentioned cons - I've experiences some issues with event triggers not working. ## The Applicant Manager customer reviews Showing reviews 1-25 of 125 (page 1). ### The Best of TAM - Overall rating: 5/5 - Reviewer: Melissa B. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I have worked with a few different Applicant Tracking systems and none have been this easy to use. From the ease of application to friendly and prompt customer service, this is by far my favorite system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas. #### Cons Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want. --- ### Affordable - Overall rating: 4/5 - Reviewer: Ryan W. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered It's saved me a lot of time and helped me be more accountable on follow-up with applications, which is huge. Having everything in one place, being able to search through previous applicants and their application history and now allowing applicants to get lost in the process are huge benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It was the most affordable full feature ATS I demo'd. It does the basic features very well. Quick responses from customer support. It's very nice being able to post to multiple job boards at once. It's nice being able to search applications/resume by keyword or by tags that I've assigned. Helps keep me accountable with reminders to follow-up with applicants, even if it's just to send a rejection email. #### Cons When I'm creating a new position and want to use the information from a previous post the history doesn't go back far enough sometimes, instead only showing the most recently closed positions. They say they check in with you regularly to make sure things are going ok but that hasn't been my experience. My original account manager checked in and was always available to answer questions but he has since left the company. I haven't heard from anyone there for quite awhile (don't let them tell you they are having trouble reaching me either, my email address and phone number haven't changed since I signed up for the service). Not a huge deal though, emailing customer support has always resolved my issues. There aren't a ton of outages but I have experienced more, albeit short term, outages than I'd like to. Sometimes the site is just inaccessible for 10-15 minutes. We've whitelisted the site and the rest of our internet services work fine so it's not likely an issue on our end. I usually discover this as I'm about to go into an interview and realize I can't access the applications or notes. I wish there were a better way for my placement agency to submit applications without having to create a user account for them (doubling my cost!). Again, minor complaint, but it would be a nice feature. I also wish they integrated with my personality assessment provider. They say they've never heard of my provider - so what? I've used them for 15+ years! #### Reasons for choosing The Applicant Manager Mainly price. They all have a lot of the most common features. At the time Hire by Google was my preference due to us already using the Google Cloud Suite and the integration it would provide, however, it proved to be a lot pricier than TAM. --- ### TAM Fan! - Overall rating: 5/5 - Reviewer: Michele F. - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used unspecified for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We're a small company and TAM checked all the boxes for us at a very reasonable rate. It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have. We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included. The system seems very nimble and the TAM staff highly responsive and a pleasure to work with. We don't use all the features, but those we do are easy and intuitive. #### Cons No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future! --- ### Great Implementation Team - Overall rating: 4/5 - Reviewer: Carri A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered The salesperson I first talked to was very inexperienced but VERY pleasant and great with following up and getting my questions answered. I have loved working with my client rep [SENSITIVE CONTENT HIDDEN]. I have struggled with frustration over the time it takes to get simple things fixed (still waiting) with the tech team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I loved working with [SENSITIVE CONTENT HIDDEN] to implement the software. She was highly knowledgeable and is always willing to answer my questions. It is easy to get in touch with her when there are issues as well. I like that we are able to rate applicants and that the software is easy to use. #### Cons I have had trouble with the development/tech team implementing necessary changes. We have an ongoing issue with our application and I have asked four times for the issue to be fixed and it is still not fixed. I also think that while the development team does a good job getting the program to work correctly, they don't always focus on the end-user experience or do enough testing on mobile or different devices to see how it looks and what the UI is actually like for users. The application works, but it could be easier to use and I don't see The Applicant Manager as being interested in making things the best they can be. Instead, if I want these basic changes to make things the way I believe they should have been designed in the first place we are either put off and they don't complete those tasks, or we are told they may cost us extra. That just doesn't seem right to me. #### Reasons for choosing The Applicant Manager Price #### Reasons for switching to The Applicant Manager We were sick of an application that wasn't mobile friendly. --- ### Satisfied - Overall rating: 5/5 - Reviewer: Donna H. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered The recruiting process is more consistent and streamlined. I also have access to what my co-worker is working on and vice versa. We are able to work as more of a team with the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use of the tool. It did not take long to be trained on the system, and we were able to pick up some things as we went along. Also there are often trainings available when things change on the site. #### Cons I can't really think of anything I like least about the software. It really does seem to help us with all of our current needs. #### Reasons for choosing The Applicant Manager It seemed to be just what we needed and user friendly. Customer service was also very helpful and cost was within our range. --- ### Great Software - Overall rating: 4/5 - Reviewer: Stephanie H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the product has been great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has been wonderful at tracking applicants through the entire process. It has been easy to set up to fit our needs. The software fits our needs. Customer support has been wonderful. #### Cons I've experiences some issues with event triggers not working. I've also experienced a glitch in the system that has sent numerous emails to various applicants. Customer support has handled each issue as it has come up in a timely manner #### Reasons for choosing The Applicant Manager The Application Manager met our needs and had the best pricing. --- ### Helpful ATS - Overall rating: 4/5 - Reviewer: Nikki A. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really good. Would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration process was very smooth and the price of the software is fairly inexpensive. I've received great customer service from TAM and I'm excited to see how the filtering options are enhanced in the feature. There is some room for improvement, however for the price I can't complain. #### Cons I wish it did a better job at filtering, but again for the price is does a good job. #### Reasons for choosing The Applicant Manager The customer service, and the customization is perfect for our needs. --- ### GREAT PRODUCT, GREAT SERVICE AND USER FRIENDLY - Overall rating: 5/5 - Reviewer: Felipe G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered My experience has been great! We went from paper applications to TAM. Management is very pleased with the system and excited that we have moved away from paper. The TAM team is fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of TAM is the customer service. Customer Service is so important. Anytime I have a question or concern, [SENSITIVE CONTENT HIDDEN] response back quickly. It's easy to use and has all of the basic features that an ATS should have. #### Cons I have been using TAM for a few months and I haven't found anything that I do not like. #### Reasons for choosing The Applicant Manager I HAVE A COLLEGUE OF MINE THAT USES TAM AND RAVED ABOUT IT. I CONTACTED TAM AND SPOKE WITH [SENSITIVE CONTENT HIDDEN] (WHO WAS VERY HELPFUL). THE PRODUCT WAS EXACTLY WHAT WE NEEDED AND THE PRICE WAS GREAT. --- ### Streamlined our processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It streamlines the whole recruiting process for us. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Applicants and resume were managed using Outlook and personalized folders in the past. This app revolutionized our process. Intuitive and saves time. #### Cons Educating our branch managers to use the software required effort (as with any other process change); it helped that the software was intuitive. --- ### A good tool for hiring process - Overall rating: 5/5 - Reviewer: Carlos Felipe V. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros We loved when we were able to get the right candidates to the positions we were posting. We hired at least 8 new members to our team #### Cons We would love to get tips, so we can take advantage on every tool this software can offer. --- ### I would recommend TAM - Overall rating: 5/5 - Reviewer: Shannon P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Love the electronic Req feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This ATS system is very user friendly, and has almost everything we need. #### Cons That candidates cannot have a log on to check their status. #### Reasons for choosing The Applicant Manager pricing, user friendliness #### Reasons for switching to The Applicant Manager electronic reqs --- ### User friendly & Lot of features! - Overall rating: 5/5 - Reviewer: Samia K. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Better communication internally and externally. Keeping track of recruitment and being able to pull detailed reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TAM is very user friendly. We have gotten great feedback from hiring managers saying how easy it is to navigate! #### Cons It's not really a con, but since we wanted so many things customized, it took a little longer for us to create the perfect platform. (This was an internal process, not really TAM) --- ### Easy - Overall rating: 4/5 - Reviewer: Morgan B. - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our account manager is very accessible and always assists us when we have questions or want to implement a new process. #### Cons The ease of use could be a little easier. You have to click around a lot to get where you want to go. #### Vendor response We are so glad you thought enough of us to take the time to post a review - thank you! Thanks also for your feedback on our ease-of-use. As you know, we're very responsive to client feedback, so I'd love to hear more about the specific areas you're thinking of in TAM that might need some improvement. Would you be open to meeting up some time soon? Thank you again for your wonderful review! Replied August 2018 --- ### Straight-forward, easy to use, terrific customer service - Overall rating: 4/5 - Reviewer: Anita W. - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful. #### Cons You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page. --- ### Brookhaven - Overall rating: 5/5 - Reviewer: Cathy W. - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered. #### Cons None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars. --- ### Fans of TAM - Overall rating: 5/5 - Reviewer: Joyce K. - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems! --- ### Great Tech Support! - Overall rating: 5/5 - Reviewer: Ryan C. - Industry: Primary/ Secondary Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great! #### Cons There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all. --- ### Review - Overall rating: 5/5 - Reviewer: Steve H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Nice flow, easy to train people how to use. Data can be found quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to navigate thru the system. Nice job developers. #### Cons Nothing has frustrated me yet. Nice job developers. #### Reasons for choosing The Applicant Manager Workflow and price. --- ### TAM helped us move to the next level. - Overall rating: 4.5/5 - Reviewer: Mimi F. - Industry: Management Consulting - Product usage: Used unspecified for less than 12 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, not cumbersome, and with the excellent training and support we got up and running very quickly. #### Cons It's pretty bare bones, but it's cost effective. I think the navigation could have fewer steps. #### Vendor response Dear Mimi, Thank you so much for the wonderful review. The recognition that you gave us is very much appreciated by our team! I saw that you described TAM as being “bare bones”. Are there any particular features that you are looking for that would show you the full capabilities of TAM? Our goal is to provide a very “simple/clean” interface so that our users and their applicants have an effortless experience. However, TAM itself does offer a very wide feature set. Because each setup is custom to meet specific client needs, please let me or our support team know if there is anything that we can do to show you how TAM can further improve your recruiting experience. Edna Replied June 2016 --- ### Amazing IT Support - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered [SENSITIVE CONTENT HIDDEN] has been nothing short of amazing helping our company transition to a new ATS. Amazing!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It offers everything I need in reporting. #### Cons I'm just getting started, so we will see. Everything to this point aligns well with our needs. #### Reasons for choosing The Applicant Manager Reporting and [SENSITIVE CONTENT HIDDEN] were consistent in their promises. #### Reasons for switching to The Applicant Manager Great company, greater service. They could not offer the reporting functions that I/we were needing. --- ### TAM is the greatest thing since sliced bread. - Overall rating: 5/5 - Reviewer: Christina S. - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TAM is officially my favorite ATS out of all the systems I have used over the course of my career. A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive. Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized. --- ### Seemless experience - Overall rating: 4/5 - Reviewer: Charlotte K. - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use, great customer support when questions arise, seems to integrate well with job boards/sources #### Cons Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used --- ### The Applicant Manager - Overall rating: 4/5 - Reviewer: Jessica D. - Industry: Construction - Product usage: Used unspecified for unspecified - Reviewed: January 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 3/5 #### Pros It's very easy to use on the applicant side. Their customer service has been great, they are always there to answer questions I have, and they give monthly webinars that help explain different parts of the software. #### Cons They are still a developing software, which has both pros and cons, but for the most part, I have experienced the con side of it. I don't think they have fully reached their potential, and there are items that I wish it had. For example, they still haven't integrated with Monster job posting, and they said that was going to be done months ago. The integration would be great but not having it is not really the issue; it's just the fact they keep saying they are going to do it "soon." --- ### Perfect solution for our needs - Overall rating: 5/5 - Reviewer: Nicholas S. - Industry: Hospitality - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use and administer. The workflow process to move through applications/resumes is very easy to learn and allows you to efficiently screen applicants to find the best candidates. The ability to take notes, email through the system and assign candidates to different jobs/managers are powerful tools as well. The training and support provided by TAM are top-notch. #### Cons We have a very slow satellite internet connection, so while not the fault of TAM, it does take a little while to load screens and make changes. Once we upgrade our internet connection to a higher bandwidth, this problem will disappear. It's simply the nature of using online or cloud-based applications. --- ### The Applicant Manager Review - Overall rating: 3/5 - Reviewer: Cosmas O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quick turn arounds with recruitments as numrous job applications are filtered with in the shortest time possible #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It filters numerous applications and comes up with only relevant ones thus making the work of recruiters less tedius. This process is done quite fast. #### Cons The software is automated to filter resumes and in the process deserving resume might be missed out in the process ## More reviews [Next reviews](https://www.softwareadvice.com/hr/the-applicant-manager-profile/reviews/?page=2) --- The Applicant Manager Reviews, Pros and Cons - 2026 Software Advice