JazzHR

RATING:

4.3

(460)

About JazzHR

JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes. JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR. Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting. JazzHR also has tools for social recruiting and employee referrals which includes sharing...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

JazzHR Pricing

https://jazzhr.com/pricing

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

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JazzHR Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for JazzHR

1 - 5 of 455 Reviews

User Profile

Charles

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed December 2019

Best Recruiting Software

It has replaced our individual accounts with recruiting websites lower total costs and still bringing in lots of qualified people.

PROS

Jazz is aggregate recruiter, you post to it and it posts your job on multiple boards. It allows you to see all job candidates in one place, at one price.

CONS

There isn't a way to highlight your posts on certain boards it picks where your posts will be highlighted.

April

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Good option for small to mid sized company

Overall a very good ATS for candidate sourcing and pipeline management, at a good price. Customer support is excellent - we even had our AE do a training for our managers when we rolled out the interview assessments & feedback requirements. The only reason why I might consider another platform is the reporting.

PROS

Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.

CONS

Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

Reason for choosing JazzHR

We have been using Humi as our HRIS ( switching to Bamboo) and there is an ATS/Recruitment function, but it's very basic and didn't offer good pipeline management features ( I have yet to find an HRIS platform that's also a good option for recruitment).

Vendor Response

Thank you for your review, April. We really appreciate your feedback! It is good to hear that you find JazzHR to be easy to implement and you have had a good experience with our Customer Support team! I apologize the reporting has not been an easy process for you and your team. We are always looking to improve our product, and I will be sure to share this with our team. Thanks again and happy hiring!!

Replied November 2022

Sonia

Government Administration, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Not an automated system, very manual

I would switch today if I could.

PROS

The fact that we have a careers website they can develop.

CONS

The customer onboarding is a joke. They give you 2 calls and then you have to pay for more. If you need more support they REALLY try to push the account management option on you which is just as expensive as the whole system. The whole system is manual. Everything from creating a job posting to onboarding the customer. The candidate onboarding piece is so manual that you're better off doing the onboarding the old-school way, via email. There are so many limitations, you either have to create the onboarding documents every time you send the package OR you need to send a separate email for every onboarding document.

Reason for choosing JazzHR

The pricing was better but now we wish we had gone with another one.

Keith

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

JazzHR ATS Review

We were looking for a more robust ATS that allows more technical level changes than what our previous ATS allowed - and this is just that. It gives the user a lot of control over the settings/workflows, which at times can be a bit cumbersome to maintain, but ultimately creates a more specialized experience for our recruitment team.

PROS

I like that the program really focuses on what it does best - workflow integration. If you take the time to really set this product up right, you can automate 75% of the administrative tasks that can be very time consuming.

CONS

It’s greatest strength is at times it’s greatest weakness. The workflow management is excellent when it’s set up properly, but requires a lot of maintenance to keep it updated and current.

Reason for choosing JazzHR

Price/functionality.

Reasons for switching to JazzHR

BambooHR is a very basic program that does not offer a lot of user control.

Jennifer

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Confusingly good

In my career, I've used over 10 applicant tracking systems and none of them have been as easy or straightforward as HR. I'm left baffled that it is not the industry leader and by the cost of the product. It does not have all the bells or whistles of a Lever or Greenhouse, but a lot of companies (like mine) just don't need that.

PROS

Easy of use UI Customer Support Daily Use Price

CONS

Still working on integrations with other platforms

Reason for choosing JazzHR

JazzHR is hands down the best product for the functionality vs cost.

Reasons for switching to JazzHR

We started looking for a new product based on the price increases of iCIMS