JazzHR Software

Amazing customer service. I cannot express how easy this system is to use. I wish I had this 2 years ago!

Pros

It is so simple to set up and get started. It saves time with the various organizational tools such auto-reply emails, job-specific questionnaires, and ease of integration to our website. The application process is simple for the applicants to complete - no logins or passwords to remember. The site has a responsive layout which makes it mobile-friendly (more than 85% of our applicants apply via a mobile device).

Cons

To use for onboarding with e-forms, it takes a little more set-up time in creating the e-forms. It would be nice to have available common new hire documents already set up as e-forms (i.e. W4 tax forms, I-9, etc.). When the forms are set up, the new hire will need to complete duplicate information on the forms instead of it being auto-filled (name, address, etc.). However, once the forms are set up, they're there and can be saved and used for all new hires.

Pros

Jazz HR is very reasonably priced and the structure being on a per person basis works well. Great looking UI and wide ranging functionality

Cons

The software's reporting function could be more flexible and slightly more wide ranging. There is a gap in how it combines different recruiting channels.

Pros

Ease of use and how once you build a process you can reuse or over access over four additional hiring.

Cons

The name, embarrassed to tell people to use "Jazz". Seeing it up can be time consuming on the front end.

We've been with JazzHR since it was started as Resumator 10 years ago. They've been a great partner through our growth, and offer easy solutions to posting positions and managing workflow and a great price. Their newest integrations with Namely may prove to be helpful as well.

Pros

Rarely goes down, easy to teach managers how to use, minimal requirements for usage, and an affordable price.

Cons

It doesn't integrate with LinkedIn unless you purchase the premium LinkedIn package, and the name doesn't give a good indicator of what they do.

Pros

Cost isn't that high compared to the other ATS in the market and overall does what it needs to do. If you are a start up company, this is a great ATS to use before you move on to the more expensive ATS in the market.

Cons

When I send rejection emails to candidates, or any emails in general most of the emails go into junk email! I wish this didn't happen!

You get what you pay for - could be a good tool for a company with 10-50 employees.. anything over with high volume you're wasting your time

Pros

If you understand the tool well enough and have the time to poke around, it makes sense on a very limited point

Cons

Not great for scaling purposes - the reporting tool is very weak, the g-cal integration is weak, its a manual tool - not great for a super fast environment

I hire for basically the same job (or a few jobs) at 23 campuses across the U.S. A lot of ATS companies will charge you per location and even per user which obviously doesn't work for us. Jazz charges a flat fee per month with unlimited users, locations (called departments), jobs, and postings on free job boards. It's an incredible value for the money you pay. I'm still discovering new features and better ways to build my workflow and improve my screening process each time I log in.

Pros

I looked at a lot of different ATS options, and this one knocked everyone else out of the park. For the money you pay, it is definitely the best value. I love the many integration options. Instead of using my calendar, Asana, email, our application site, and spreadsheets for tracking candidates and reporting, Jazz allows me to have every part of my hiring and on boarding system in one place. The knock out questions and questionnaires have increased my ability to screen candidates as well, saving me the time I would have spent interviewing unqualified candidates. It's also very easy to set up and use. Customer service is on point, and they patiently walked me through the set up process and are quick to answer any questions that come up. I'm very happy with the decision I made.

Cons

So far so good. I really can't think of anything that I don't like about it. I would love to see them add an automated reference check to the system, but that's not super common with ATS anyway. They seem to be constantly improving the system and adding features. I imagine it won't be long before they add this.

Jazz is a great software for bringing together hiring managers and HR personnel to evaluate the best job candidates.

Pros

The site is very easy to navigate, once you get used to exploring. Compared to other applicant tracking software we have looked at, Jazz was the best visually. The jobs are completely customizable, and easy to tailor to our particular needs.

Very pleased with the choice to use JazzHR and hope to spend more time using it to its full extent.

Pros

I feel like they really try to save time for the recruiter and thought of things one step ahead. There are many capabilities that I haven't started to use yet but have been shown them. They have lots of tutorials and their customer support is very responsive.

Cons

I'd like to be able to upload many resumes with one quick move but don't believe there is a mechanism to do that

Pros

VERY user friendly and the customer service is excellent! They provide up to date glaces of where all my candidates stand.

Cons

I wish it would post to the state job boards. and I wish there was a way do do custom reporting, this is the biggest disapointment.

Jazz has been very helpful when needed. I appreciate this coming up when we went through software advice otherwise we never would have known it existed.

Pros

Very easy to use. IT turned it over to HR and there have been no issues. It has been very handy for our growing organization -- both in size and business processes.

Pros

Creating and sending the offer letter and having the candidate sign it in the system
automatic workflows once a candidate moves to the next stage
team members can vote on candidates

Cons

The customer support was spotty at first, but has improved since I brought it up to my account manager.

JazzHR exceeded our expectations in every respect. User interface is intuitive and well thought out which made it easy to get our 1st hiring project live within hours of activation. Functionality of JazzHR rivals that of well known enterprise ATS platforms. The success team has been very proactive and helpful when assistance was needed. JazzHR offers a wealth of live and on demand training webinars for the systems more advanced functions and integrations.
Most valuable feature: JazzHR’s frictionless one click apply experience improved our overall click to apply ratio which ultimately maximized results with job board syndication and CPC media placements.

Pros

(1) Robust tools in a simple UI
(2) Automation and Pre-Screening Capabilities. (Improve applicant experience and reduces phone screen cost/time
(3) One Click Apply (Improved our click to apply ratio which ultimately maximizes CPC spend when applicable)

Cons

One minor annoyance: When placing jobs into a "closed" status the default message an applicant sees when clicking on a link for that job reads as "Hiring for this position has been put on hold at this time." - For our purposes there is a difference between an "On Hold" job and a "Closed Job". Work Around; Deleting or moving a job to "filled" status does appropriately close out the job - but there are times when we close a job without it being filled for one reason or another and may not wish to delete the job while we explore alternatives for any applicants in the queue.

I was able to track all of our resumes and reviews without misplacing files. No more paper trail is able to submit my reports on time before I had to spend hours just following up and entering applications one by one

JazzHR is awesome. I hire 50+ candidates every month and JazzHR makes it so easy and is so user-friendly. It's very easy to keep myself organized through JazzHR.

As the only Recruiter for a fast growing start-up, Jazz has been an extremely valuable tool in our organization. I'm able to post all of our openings across the web, track candidates, generate offer letters, and create detailed reports all through the tool. If you use LikedIn Recruiter, Jazz is the perfect ATS since it fully integrates with LikedIn's API. Overall, the software is very easy to use and makes collaborating with hiring managers a piece of cake. It's also very affordable.

Pros

I really like the user interface and ease of use.

Cons

Nothing that stands out.

I have been trying to find a software program which will work for me, but unfortunately, this is not it. This is a great program but just doesn't work well in the manufacturing business. It feels like it is geared more towards professional applicants, rather than trade workers. We have a small manufacturing company, with a limited number of workers and limited turnover. The software almost makes the recruiting and hiring of new employees harder, rather than easier. Make sure you need software to help in the hiring process, before spending money. I'm not taking anything away from this software at all. Overall it is a great product but simply doesn't work well in my position.

Pros

The software offers great tracking capabilities along with ease of monitoring job postings and the output you get from the different postings.

Cons

In a small trade business, without a lot of turnovers, the software almost gets in the way of the hiring process. We are looking for a specific set of skills, but those skills don't always transfer to a resume or interview. We need more hands on pre-employment testing, rather than interviewing and tracking of candidates.

Advice to Others

Evaluate your needs as a company, as well as your turnover rate. If you have a low turnover and a small business, you may be better off without software. If you are a large, professional type business, this software may be just what you are looking for.

Best product to integrate many aspects of HR that is made simple to conduct with great ease.

Pros

All in one

Cons

May reduce HR Staff

Advice to Others

Learn the program inside and out like a text book. The more you know about the program, the more your job becomes easier and more time is saved.

It brings unparalleled level of efficiency, flexibility, ease of use, and dependability to our department

Pros

Easy to use

Cons

None

So far so good, just installed the software. A lot of customer support and feedback. The have a lot of resources and webinars to help maximize the usability.

Pros

Very sophisticated.

Cons

The E-sign paperwork is a bit cumbersome. You cannot add sheets once it is built.

Advice to Others

It is easy to use once up and running but a challenge to set up but overall very good.