JazzHR Software


 

JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes.

JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR.

Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting.

JazzHR also has tools for social recruiting and employee referrals which includes sharing jobs, requesting referrals and tracking applicant sources.

 

JazzHR - Questionnaires
 
  • JazzHR - Questionnaires
    Questionnaires
  • JazzHR - Send an email
    Send an email
  • JazzHR - Job posting
    Job posting
  • JazzHR - Source by quality of source
    Source by quality of source
  • JazzHR - Hiring stages
    Hiring stages
  • JazzHR - Interviews
    Interviews
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

192 Reviews of JazzHR

 

Start your review of JazzHR

Click to start
https://www.softwareadvice.com/hr/the-resumator-review/
Software Advice Reviews (118)
More Reviews (74)

Showing 1-20 of 118

Michelle from L1 Technologies
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great ATS with amazing customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend this as it's the best value with great support ATS on the market.

Pros

These guys have hit the nail on the head with the level of customer support. They're U.S. based team is amazing and provide instant help with questions. Implementation and migration was smooth and organized. Great team on staff!

Cons

It's a very basic ATS with not much ability for customizations. Job application format allows applicants to enter numbers in fields that should be test only - like first name and words in field that should be numeric only like desired salary.

Review Source
 
 

Kayla from Scotlynn USA Division
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

HR manager, great experience so far. Very easy system to implement and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, ease of training. Visibility. Design. Makes it very easy for everyone involved in hiring to come to one place and streamline.

Cons

Just a few tech kinks with the platform, like not being able to delete a step if you accidentally move someone forward too far in the workflow.

Review Source
 
 

June from KMA Talent
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Very simple to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very easy to use and customize. Like the different buckets you can put candidates in to keep track easily. Questionnaires are really nice to narrow down viable candidates. Similar to Salesforce in that you can tag people in messages rather than having to send emails outside the software. Also catches duplicate candidates.

Cons

When you have a candidate from an old position you would like to move to a new position, it doesn't transfer their notes with them.

Review Source
 
 

Roberta from Strategy First LLC
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Fantastic applicant tracking system!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

The tool was operational during the 3 week trial. We posted jobs and starting tracking/vetting candidates without any training.

Pros

Easy to use and functional right out of the box; also customizable. The user experience is the best.

Cons

A less formal way to keep notes on a candidate would be nice. The functionality is there, but since it is discussion based you either create private notes or they get emailed to the team.

Review Source
 
 

Jamie from Autoscribe
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Good software, sharing features somewhat lacking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jazz looks great. It's easy to set up and use as the administrator. Good search features, works quickly, lots of customization possible.

Cons

"sub-users" often seem to struggle to find information. Sharing some information is made incredibly difficult; for instance, I cannot (or have not yet found a way) to share the results of an interview, conducted within Jazz, with other team members easily. They can't be copied and pasted nor can they be printed This may be by design, but for some less tech-savvy users or those who can't be bothered with another login, it's annoying.

Review Source
 
 

Eric from Bath Planet and Luxury Bath Technologies
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Under Promised and OVER Delivered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend them.

Pros

We have used Jazz for over a year and the amount of quality resumes we've generated has been unbelievable. We are very happy with their services and will continue to use them.

Cons

The only Con is that you have to go in and update each job posting. We are recruiting nationwide, so it would be nice to be able to update a number of the same job posts at one time.

Review Source
 
 

Evelyn from Caprion
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

I am overall satisfied with JazzHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

user friendly, lots of functionality, bulk actions, good follow-up from the customer service agents

Cons

This product is not offered in French, either for the front end users then the back end users. So it is complicated when you are located in a bilingual environment and you would like to post your job offer in French and English or Dutch and French for examples.

Review Source
 
 

Izabela from Legacy.com
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Jazz

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jazz is easy to use and is reasonably priced. You can create custom links for postings outside of the free sources, so that you can track where your applicants come from.

Cons

Jazz does not have any onboarding features as of now, so there is no way to get a new employee's paperwork handled through the system.

Review Source
 
 

Chris from ALTA IT Services
Specialty: Recruiting Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Good product depending on company

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I believe this product is tailored more to a small and medium sized business. Lots of good features for the price you pay

Cons

A lot of do it yourself work to get the system initially set up to your requirements (especially setting up on boarding paperwork)

Review Source
 
 

Michael from TJack Recruiting
Specialty: Pharmaceuticals
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Bad customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you are a small shop and do not need much integration this could work for you. However it is pretty user friendly for a solo user.

Cons

Integrating across job sites and varying employees is sticky and customer service is not great. Fix that and this could be a good option.

Review Source
 
 

Adrienne from Truth Initiative
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Very good platform for small/mid-size company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Platform has a lot of capabilities for the price-point. Excellent customer service; we were always able to get responses to our support questions answered in a timely manner, which was one of the essential things we were looking for from our ATS provider. Their support center has plenty of videos and tutorials to get you up and running as quickly as possible.

Cons

Be prepared for a lot of DIY to get yourself set up. I expected this for the price-point of the product, but this means a lot of studying the platform on how to customize it to your internal recruitment process. While you can get support on how to customize the platform to your needs, you will need to implement the changes yourself and spend time testing the system out to make sure there are no unexpected issues.

Review Source
 
 

Tammie from Hemphill Construction
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy & simple to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing customer service. I cannot express how easy this system is to use. I wish I had this 2 years ago!

Pros

It is so simple to set up and get started. It saves time with the various organizational tools such auto-reply emails, job-specific questionnaires, and ease of integration to our website. The application process is simple for the applicants to complete - no logins or passwords to remember. The site has a responsive layout which makes it mobile-friendly (more than 85% of our applicants apply via a mobile device).

Cons

To use for onboarding with e-forms, it takes a little more set-up time in creating the e-forms. It would be nice to have available common new hire documents already set up as e-forms (i.e. W4 tax forms, I-9, etc.). When the forms are set up, the new hire will need to complete duplicate information on the forms instead of it being auto-filled (name, address, etc.). However, once the forms are set up, they're there and can be saved and used for all new hires.

Review Source
 
 

Charles from Insurance
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Jazz has really helped to streamline our recruiting function and at a very reasonable cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Jazz HR is very reasonably priced and the structure being on a per person basis works well. Great looking UI and wide ranging functionality

Cons

The software's reporting function could be more flexible and slightly more wide ranging. There is a gap in how it combines different recruiting channels.

Review Source
 
 

John from Delivra
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Decent ats

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and how once you build a process you can reuse or over access over four additional hiring.

Cons

The name, embarrassed to tell people to use "Jazz". Seeing it up can be time consuming on the front end.

Review Source
 
 

Matthew from meltmedia
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

An easy solution for a company our size.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been with JazzHR since it was started as Resumator 10 years ago. They've been a great partner through our growth, and offer easy solutions to posting positions and managing workflow and a great price. Their newest integrations with Namely may prove to be helpful as well.

Pros

Rarely goes down, easy to teach managers how to use, minimal requirements for usage, and an affordable price.

Cons

It doesn't integrate with LinkedIn unless you purchase the premium LinkedIn package, and the name doesn't give a good indicator of what they do.

Review Source
 
 

Jeannette from UA Builders Group
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Overall Good ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cost isn't that high compared to the other ATS in the market and overall does what it needs to do. If you are a start up company, this is a great ATS to use before you move on to the more expensive ATS in the market.

Cons

When I send rejection emails to candidates, or any emails in general most of the emails go into junk email! I wish this didn't happen!

Review Source
 
 

Kirsten from Barefoot Networks
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Limited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You get what you pay for - could be a good tool for a company with 10-50 employees.. anything over with high volume you're wasting your time

Pros

If you understand the tool well enough and have the time to poke around, it makes sense on a very limited point

Cons

Not great for scaling purposes - the reporting tool is very weak, the g-cal integration is weak, its a manual tool - not great for a super fast environment

 
 

Jessica from Tide University Laundry
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

So easy to use! Best value for your money. Hands down.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I hire for basically the same job (or a few jobs) at 23 campuses across the U.S. A lot of ATS companies will charge you per location and even per user which obviously doesn't work for us. Jazz charges a flat fee per month with unlimited users, locations (called departments), jobs, and postings on free job boards. It's an incredible value for the money you pay. I'm still discovering new features and better ways to build my workflow and improve my screening process each time I log in.

Pros

I looked at a lot of different ATS options, and this one knocked everyone else out of the park. For the money you pay, it is definitely the best value. I love the many integration options. Instead of using my calendar, Asana, email, our application site, and spreadsheets for tracking candidates and reporting, Jazz allows me to have every part of my hiring and on boarding system in one place. The knock out questions and questionnaires have increased my ability to screen candidates as well, saving me the time I would have spent interviewing unqualified candidates. It's also very easy to set up and use. Customer service is on point, and they patiently walked me through the set up process and are quick to answer any questions that come up. I'm very happy with the decision I made.

Cons

So far so good. I really can't think of anything that I don't like about it. I would love to see them add an automated reference check to the system, but that's not super common with ATS anyway. They seem to be constantly improving the system and adding features. I imagine it won't be long before they add this.

 
 

Heather from Insta-Cash Pawn
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Beautiful design, decent performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Jazz is a great software for bringing together hiring managers and HR personnel to evaluate the best job candidates.

Pros

The site is very easy to navigate, once you get used to exploring. Compared to other applicant tracking software we have looked at, Jazz was the best visually. The jobs are completely customizable, and easy to tailor to our particular needs.

 
 

Donna from CTS (Computer Technology Services)
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

So far, it's been a great experience. Everyone is very helpful and wants to make sure you are getting the most bang for your buck. Lots of features to save time and money.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very pleased with the choice to use JazzHR and hope to spend more time using it to its full extent.

Pros

I feel like they really try to save time for the recruiter and thought of things one step ahead. There are many capabilities that I haven't started to use yet but have been shown them. They have lots of tutorials and their customer support is very responsive.

Cons

I'd like to be able to upload many resumes with one quick move but don't believe there is a mechanism to do that

 
 
 
Showing 1-20 of 74

Matthew from Black Lapel

November 2017

November 2017

Qualty Applicant Tracking for Less

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is awesome. The price is great, the interface is easy to use and customisable, all of the information you can possibly need is right in front of you.

Review Source: Capterra
 

Brent from Morris-Jenkins
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Pretty good ATS, especially for the cost, but a few annoyances I hope they fix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many candidates hired.

Pros

Jazz is pretty easy to use and intuitive. It works well to source candidates and is mostly error/glitch-free. There are many features that come in very handy to automate the recruiting process, though some of them don't work well. It operates quickly and responsively.

Cons

The interview scheduling feature doesn't work as well as promised. The Work Flow templates can either be cloned or templated and unattached from the original job, but candidate dispositions need to be individually updated for each job to remain consistent if changed. The integration with SparkHire that they advertise doesn't allow automation, so one-way video interview requests need to be sent individually to each and every candidate; there's no bulk option or message customization as SparkHire allows within their own website. Customer support is limited to help FAQs and email, which takes sometimes days for a response, as you have to pay extra to be able to call them when there is a problem.

Review Source: Capterra
 

Amy from 1-800Accountant
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Been using Jazz for 5 months and it was a great purchase!! It does everything we needed and more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When I joined the company, they had no ATS. This product immediately created a recruiting infrastructure for them that is sustainable. Jazz also helped us to immediately fortify our onboarding process and has been praised by Finance in terms of its ability to capture documents against employee name. We love it so much that we recently brought on Namely as it will integrate.

Pros

I love the intuitive ease of use and that training users has been very easy. I find that the database is very easy to keep clean in terms of merging and deleting duplicate candidates.

Cons

The two things I do not like are that the emails I send through the system do not have my name as the sender. The other thing that can be frustrating is having to start over when changing workflows to a position.

Review Source: Capterra
 

Andrea from Blue Sky Therapy

August 2017

August 2017

Jazz is the first ATS I have used and it has been a great experience so far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I enjoy the ability to use questionnaires to screen candidates. Also the emails in the system save me a ton of time!

Cons

I wish there was a workflow for the start of every position to track when and who requests a new hire.

Review Source: Capterra
 

Denise from Blue Sky Therapy

August 2017

August 2017

I like the ease of using Jazz.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the fact that you can quickly post a job and start sourcing candidates. I also like the way you can create questionnaires and screenings by following a workflow.

Cons

I just wish there was a way to pre-screen applicants that don't have the required qualifications and certifications.

Review Source: Capterra
 

Cole from RapidAdvance
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Convenient tool to use given the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

convenience or tracking applicants through entire hiring process

Pros

It's straight forward, manages the applicant tracking process from start to finish, allows for ample notes, can work with individualized process flows to work with your organization

Cons

Does not implement with our HR software, great for the start up vibe where all types of startups are used, not the best when you have established users of traditional HR brands

Review Source: Capterra
 

Krizia from BlueSkyTherapy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Great product and ATS tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple and easy to use ATS system that allows for seamless job posting and applications!

Pros

What I like the most about this system is the ease of use and simple workflows it offers my recruiting team!

Cons

What I least like about this software is the inability to communicate with some programs directly. If this could be fixed it would be much better!

Review Source: Capterra
 

Cole from RapidAdvance
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Convenience, it's easy to use on the go.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Paperless application process, ease of tracking applicants from apply to hire.

Pros

I like that it comes with multiple functions, but you don't have to utilize them if you don't want to. We used the JazzHR E-Documents feature to digitalize our employment application. With the help of this tool, we moved completely to a paper free application process.

Cons

When you have questions, you can't get a hold of someone without scheduling an appointment. I wish there was a phone application as well.

Review Source: Capterra
 

Elizabeth from ZerCareer
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Beautiful and Thoughtfully Designed UI and UX

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a very well designed user interface with great functionality. It's so easy to navigate that I skipped my on-boarding/training call because I was able to start using the system immediately. The customer service was really great because we changed our company name which made things complicated but their team was on top of it and very clearly communicated what needed to happen and why things needed to happen the way they did. All-in-all I would highly recommend this platform.

Cons

I wish there was a job matching engine with predictive analytics that leverages the data from questionnaires and the Role Modeler feature to then automate a force ranking of candidates who are great matches for the position, but I'm sure they have something in the pipeline for this to be developed later on down the road.

Review Source: Capterra
 

Camella from Singularity University
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Intuitive! Easy syndication of job announcements. Applications assessed speed interview process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Intuitive ATS. Syndication of Job Announcements. Contains all applicate communication and interviews & Assessments in one place.

Pros

Syndication of job announcements. Intuitive ATS for quickly assessing applications. Communication internally and externally easy.

Cons

The dashboard of candidate's ratings from interviews not intuitive. Not easy to export when hardcopy needed.

Review Source: Capterra
 

Erik from SecurCare Self Storage

July 2017

July 2017

On average I have 20 positions to fill at any time, Jazz makes it easy!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quicker close rates

Pros

I like the fact that everything is so simple to use and I can do everything from one App. I use the software to track my postings, follow my applicants and send background and offer letters.

Cons

Some of the reporting has not been the easiest to learn. Some of the stats on the Dash Board do not seem to match my own stats

Review Source: Capterra
 

Melissa from Reve Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

We're impressed with Jazz, as it's fairly easy to use and has so many options for us to capture data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our top favorite features are: Customizing emails to candidates, your rating system and customization of various evaluations for candidates.

Cons

The cost of putting our account on hold when we aren't using it as much. We're a small company (16 people), so recruiting isn't something we are conducting a regular basis.

Review Source: Capterra
 

Lisa from New America
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Satisfied Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use is a strength with Jazz. It doesn't take very much to get up and running with Jazz. My team spends very little time getting new users up and running, which is truly a benefit to our organization. Most of the features are intuitive. The help desk/support is extremely responsive.

Cons

Rather than having training webinars, it would be great it there was a repository of recorded training webinars that can be accessed with little to no effort.

Review Source: Capterra
 

Arpita from Screen Magic Mobile Media Pvt. Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

To use Jazz Hr you have to be Tech Savy!!! :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helped in streamline of our recruitment process, also helped to track the assessment feedback of different hiring managers / panel.

Pros

I like the entire features of the software specially the "Role Model" feature it becomes easier for us to screen the profiles similar matching to the role model.

Cons

1) There should be bulk selection option of profiles.
2) The candidates who are directly applying through Jazz portal should not be visible to external recruiter or even they should not receive the email. (They should be restricted visibility to direct candidates applying from website, linkedin, free portals etc )

Review Source: Capterra
 

Deanne from Olo
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great ATS software. Allows our company to properly track candidates and know how they applied. I also like the feature of referrals so we know if the candidates is connected to our current employee base.

Cons

Could be a little more visually appealing. The concentrated purple is a bit much. more white space could be nice.

Review Source: Capterra
 

Caleb from Onshore Outsourcing

July 2017

July 2017

Outstanding Dedicated Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An easy tool to recruit and track

Pros

The fast response time! They always have a positive attitude, and never seem bothered. They seem to remember who I am every time I call.

Cons

It has its limitations, but they are open to ideas. I do wish it could be more customizable in ways.

Review Source: Capterra
 

Corinne from Rorus Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It promotes easy collaboration between your team members, and it widely disseminates your hiring opportunities

Cons

People sometimes lie on the interview questions, and you have to manually check people's resumes for more accurate answers. It would be amazing if Jazz could do that too.

Review Source: Capterra
 

Blake from Rockfish
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

I've had a great experience thus far with Jazz. Very easy to use and they take our feedback.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great UX...very easy to use and navigate. I really like that Jazz added the option to electronically sign documents.

Cons

I have issues getting the calendar to sync with my Outlook calendar. I would also like if one person applies to multiple jobs they would have only one profile and not multiple profiles.

Review Source: Capterra
 

Enkibe from New America
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Jazz is a very easy tool to use. it is not complicated at all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

free job posting to many various listserves

Pros

I like the fact that we can customize some areas to fit our needs. Hiring managers are able to submit job descriptions but it does not post live, it waits for approval. This helps HR to make the formats are the same and we can make the necessary edits before the position goes live.

Cons

the ability to update add more choices to some of the drop downs. Approvers do not get notification when a manager edits a position and its back on draft mode and off the website.

Review Source: Capterra
 

Rowena from Mobile Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Excellent! Even the customer support team is phenomenal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to streamline our hiring process in one easy to use interface has been amazing! Before I joined the company they did not have an ATS in place and it has made hiring easier and faster without bringing down the quality of applicants/candidates!

Pros

The ability to customize it towards our company needs instead of our company having to adjust and build around a software program. The customer support is also fantastic! Any issues we've ever had were handled quickly with great communication and also a friendly attitude, which reflects how much JazzHR really cares about it's customers!

Review Source: Capterra