BrightPay vs Zenefits

BrightPay has 279 reviews and a rating of 4.88 / 5 vs Zenefits which has 768 reviews and a rating of 4.19 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.88 / 5 (279)

4.19 / 5 (768)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

5.0 / 5

4.0 / 5

Last Review Written

February 10, 2021

October 21, 2021

Pros/Cons

  • Pros

  • The user interface is great and very intuitive, the help/support section is very good in helping you get up to speed with the software.

  • * its really amazing since brightpay covers all the aspect of a really great payroll system, easy to use and very effective

  • Cons

  • A bit fiddly on enrolment for the Government pension scheme.

  • It would be nice to see the software fully in the cloud, but, that is really a wish for the future than a real complaint.

  • Pros

  • Zenefits is so easy to use and has saved us so much time.

  • I like that it gets the job done, it's user friendly, and it's relatively intuitive and is easy to use.

  • Cons

  • While the product is great, their customer support could use some work. Sometimes even reports of critical issues can be met with delayed responses (may very from organization to organization).

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2017

FrontRunners

2021

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59 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos