I think this has been a great investment compared to paper time sheets.

Ease of Use. Access. Tracking of Time Off.

PTO Tracking. We have 3 different renewal rates.

This software has saved hours of time and confusion, for both me as the processor and the managers who have to verify the hours. The numerous reports make it possible to answer just about any question the employee or owner may have for the payroll processor.

The software is easy for employees to use, both for clocking and for review of hours. The accessibility is easy to customize for your companies needs, and changeable by level. The overtime settings ensure that even the oddest pay periods are DOL compliant. Easy access to historical time cards and the hours feed well into our payroll system.

Scheduling by individual is limited, but groups are easy. Lock outs due to wrong passwords can happen, but are easy to fix.

Does not recommend. Unless the issues mentioned above have been addressed. The support wasn't responsive. It took days before you will get any response from the support team.

1. Web based 2. Availability of remote clock in feature, with geo-fencing option.

1. Not cheap. Subscription based fee based on number of employee registered to the clock. 2. PTO Accrual calculation function does not work. Tooks months to fix the bug but still does not work until the day we cancel. 3. Timeclock machine is a mediocre piece of plastic equipment looks like from the 80s. The fingerprint does not always work. One employee will be identified by machine as another even with registered fingerprint. After the sales manager gave us an upgrade to tablet version, the tablet constantly crashes. And fingerprint function is not available on the tablet version. Nor the so-claimed auto-photo capture of employee work as well.

Ghost punches is a big problem solved with Time Rack. I like the ease of sending the hours to the payroll system. The support staff at Time Rack are always helpful.

Versatility-there are multiple ways for employee time to be entered.

Like most software, it can't do everything you'd like it to. Some client-specific scenarios involving overtime and holidays worked don't calculate as per the client's needs.

My staff was using paper time cards prior to moving to Time Rack. The amount of time I have saved doing payroll is amazing. This is automated and simple. Payroll is a ease to run now.

Time Rack is very easy to work with. Running reports is simple. My staff has no issued with clocking in and requesting time off.

I do not have any items that I do not like about Time Rack.