All Time Tracker Reviews

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Lauren

11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Doesn't Just Track Time - It Saves It!

User Profile

Ansh

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Easy To Use Time Tracker To Improve Efficiency And Revenue of Business

It is the best time tracking software that will transform our business. With online time tracking, billing we will literally spend less time on administration and more on making money. It is an affordable solution for our business to track time and reduce expenses in a professional manner. Time Tracker is a web based time management and billing system that allows to track employees time, view reports on their activity, send invoices electronically and control billing from a single location. Time Tracker is a simple and easy to use time tracking and invoicing software. It's ideal for freelancers, consultants and small companies looking to keep track of their time and turn hours into money. Time Tracker allows us to quickly and efficiently bill our clients by email so no more lost paper trail or having to call clients for an update on their progress. We can invoice through the program or export entries into the software of our choice including Quickbooks, Sage One,NetSuite and many others.

PROS

It is a cloud based time tracking and billing solution that increases profitability, reduces administration. It's easy to manage projects, employees and clients from one central location. Useful for all in one timekeeping, billing, payroll and accounting solution for firms of any size. It tracks employee time with GPS accuracy. It can be used as a standalone solution to track time, invoice clients and run payroll or it can be integrated with QuickBooks. eBillity Time Tracker lets us manage our business online, on the phone or on the go through our GPS tracking app helping to increase revenue, reduce administration costs and improve profitability.

CONS

Time Tracker is the best way to track our business work and easy to manage client project tasks. Sometimes clients pay according to time So it is easy to manage work reports on time. We can schedule our our and no issue face with this software.

User Profile

Denise

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

A top tool to improve productivity

TimeTracker is used for logging in, planning projects, managing tasks, planning weekly and monthly calendars, tracking time and expenses, and more. The best part of using a time tracker is that it forces developers to stay on task by setting strict time limits. The developer's track record can be verified by the client. Both the client and the programmer can see through it without any difficulty

PROS

Time Tracker is how I keep track of my schedule, tasks, and projects. Payroll and expenses can be calculated from the gleaned information. In addition, TimeTracker's customer service can fix any problems you're having.

CONS

It works fine, although there are instances when there are bugs that force you to re-enter data. From what I've heard, the software's administrative interface can be perplexing, but I can't speak from personal experience.

Reasons for switching to Time Tracker

Having a reliable billing system has allowed me to reclaim a substantial amount of my time. Whenever a client has a query about their billing, I can quickly and easily review their invoice and perform a review. You won't have any trouble learning how to utilize this app. Thankfully, the learning curve is minimal, and support is excellent.

Stella

Chemicals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best in software that helps individuals and organizations track the amount of time spent

Overall, Time Tracker is an effective tool for tracking time and optimizing productivity. Whether you are an individual or a business owner, it's worth considering incorporating Time Tracker into your workflow to help you achieve your goals.the advantages of using Time Tracker as a workforce management tool are numerous and significant. By utilizing this software, organizations can improve productivity, reduce labor costs, comply with labor regulations, and ultimately achieve their business goals more efficiently.

PROS

Compliance with Labor Regulations: Time Tracker helps organizations to comply with labor regulations by generating accurate time tracking reports and ensuring that employee work hours are accurately recorded and managed.Effective Workforce Management: Time Tracker provides real-time data on employee work hours and productivity, allowing managers to make informed decisions about staffing levels, work schedules, and resource allocation.Cost Savings: Time Tracker helps organizations to reduce labor costs by optimizing staffing levels, reducing overtime hours, and improving productivity.

CONS

Resistance from Employees: Some employees may feel uncomfortable with the idea of having their work hours and productivity tracked, leading to resistance and pushback.Technical Issues: Like any software, Time Tracker is vulnerable to technical issues, such as server downtime, software bugs, and data loss. These issues can lead to delays, frustration, and decreased productivity.Implementation and Training: Implementing Time Tracker can be time-consuming and require additional training for employees and managers. This process may require a significant investment of time and resources, especially for organizations with a large workforce.

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2023

Good experience but not special enough

Good experience, but the application needs some improvements in terms of technical support and ease of use

PROS

Time control and tracking, the ability to organize appointments and events

CONS

Somewhat complicated given the class claiming to use it

Sharmin

Food Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Efficient Time Tracking Made Easy

Overall, Time Tracker has been an excellent time tracking tool for me. Its ease of use and customizable features make it a great option for individuals and teams alike. While the free version is limited, the paid version offers great value for the price.

PROS

Easy to Use: Time Tracker has a user-friendly interface that makes it easy to track time for multiple projects. The interface is simple and intuitive, with clear labels and options for customization.Mobile App: The Time Tracker mobile app is a great feature that allows me to track time on-the-go. It's available for both iOS and Android devices and provides all the same functionality as the desktop version.Customizable Reports: Time Tracker allows me to generate detailed reports based on the data I've tracked. These reports can be customized by date range, project, and even individual team members.Integrations: Time Tracker integrates with popular project management tools such as Asana, Trello, and Basecamp. This makes it easy to sync time tracking data with project management data.

CONS

Limited Free Version: While Time Tracker does offer a free version, it is limited in functionality. The free version only allows for time tracking on one project and does not include the mobile app or detailed reporting.No Idle Time Detection: Time Tracker does not have an idle time detection feature, which means that if you forget to stop the timer when you take a break, it will continue tracking time.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Best and easy to use application for time and expense tracking

Time tracking applications provide numerous benefits. It help individuals and businesses effectively manage their time, improve productivity, optimize resource allocation, track project progress, and generate accurate reports for billing and analysis. Time tracking application enable better time management, enhanced efficiency, and informed decision-making, resulting in improved productivity and overall success.

PROS

Really great and easy to use, flexible as bave Mobile access. Helped us in below mentioned thingsEfficient time tracking and management.Streamlined project planning and resource allocation.Accurate reporting and analytics for productivity evaluation.Integration with other tools for seamless workflow management

CONS

Enhancing the user interface for a more intuitive and visually appealing experience.Adding more advanced customization options to tailor the tracking process to individual preferences.Improving performance and responsiveness to ensure smooth usage, especially with large amounts of data.Expanding integration options with a wider range of project management and accounting tools for increased versatility.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

I am Tracking you

Overall, it can be a useful tool for businesses and individuals looking to better manage their time, increase productivity, and improve project management. Also can provide accurate and detailed records of employee work hours, streamline invoicing processes, increase accountability, and offer mobile and remote access. However, implementing time tracker software can take time and effort, and the cost of using the software can vary widely depending on the features and functionality included. Additionally, some employees may be resistant to using time tracker software, and there is a risk of technical issues or data breaches. Ultimately, it's important to carefully consider the potential benefits and drawbacks of time tracker software before deciding whether or not to use it for your business or organization.

PROS

Improved time management, accurate time tracking, streamlined invoicing, increased accountability, remote and mobile access and integration with other business software

CONS

Implementation time, cost (advanced features) , resistance from employees, technical issues, reliance on technology

Reason for choosing Time Tracker

We were looking for a solution about that matter

Reasons for switching to Time Tracker

For our company and the goals we are pursuing, it was not highly useful; on the contrary, it left us a bit slow in performance and completing objectives.

Saher

Verified reviewer

Consumer Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2023

Review about time tracker

PROS

It has fully automated start and end timesIt reduces human errors while it is fully automated.It is easy to always be informed about overall progress of the team.It also keeps track of remote workers and also hybrid work culture.It is mobile friendly as well

CONS

The features change on very quick basis and it sometimes become difficult to keep track of the changes.More features can be added so that the app will become more reliable.

Nikhil

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

"Efficient Time Management Made Easy: A Review of Time Tracker"

PROS

Pros: Time Tracker offers a user-friendly interface that simplifies time management. Its comprehensive features, such as task tracking, project organization, and productivity insights, help users optimize their workflow. The ability to generate detailed reports and integrate with other tools enhances efficiency and facilitates seamless time tracking.

CONS

Cons: While Time Tracker is generally impressive, there are a few drawbacks worth mentioning. Firstly, the mobile app could benefit from additional features and a smoother user experience. Secondly, the free version has limitations, and the premium subscription might be a bit pricey for some users. Lastly, occasional synchronization issues between devices were encountered, leading to discrepancies in data.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

With time tracking you can become more productive.

Is a valuable tool for those who need to better manage their time and monitor their performance

PROS

Time Tracker is a very useful tool for anyone who needs to manage their time efficiently. It's easy to use and lets you log the time you spend on different tasks throughout the day, which can be especially useful for anyone who needs to track their work time for billing or accounting purposes.

CONS

I don't have anything negative to say about Time Tracker it's wonderful

Jeff

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Time Tracker and use with Quickbooks accounting integration

Very good and steady. Not a lot of problems over the years. It just works which is good. Convenient to setting up users with 'allowed' billing client accounts by using user permissions. It would cause us a major disruption if it were to have issues, or a break in usage, as we have become reliant on its good features and straightforward use.

PROS

Time Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.

CONS

A little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)

Reason for choosing Time Tracker

This came recommended from Quickbooks, and the other electronic programs out there were not offering as integrated a system to Quickbooks. Even our payroll company has its own Flex timesheet entry application, but it does not easily integrate with Quickbookos. That is the best and most useful feature for me.

Reasons for switching to Time Tracker

The QB timer was slow and tedious because it was a manual time sheet process. Each employee tracked their own time using the Timer program. They needed to install the Timer app, and then had to Export their time sheet, and send it to me via email. Then I had to Import the timesheet (Excel format) into Quickbooks. Lucky I only had 5-10 employees. As the number of employees got to 10 it was extremely time consuiming and wasteful.

Diana

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2018

Simple, easy to use.

A remote entry time sheet from each employee that syncs easily with Quick Books. It's simple and easy to use.

PROS

It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.

CONS

Initially their customer support was terrible, but they have improved over the last several months. You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.

Vendor Response

Hi Diana! Thanks for the great review! We really appreciate your feedback and are happy that Time Tracker has been a good fit for your company! We are happy to let you know that a lot of the features that you said you wanted which we don't have, such as an approval process or access permissions, we do actually have! We would love to help you out and teach you how to use these features! Please feel free to reach out to our support team at support@ebillity.com or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. -Alex from eBillity

Replied July 2018

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed July 2018

The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.

I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).

PROS

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

CONS

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

User Profile

Brett

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

TimeTracker by eBility review

Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.

PROS

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

CONS

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Vendor Response

Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.

Replied October 2018

Samantha

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT