TimeClick

RATING:

4.66

(439)

About TimeClick

TimeClick by Hawkeye Technology is an on-premise time and attendance system for small to midsize businesses. The solution serves a wide range of industries including banking, engineering, healthcare, and retail. With TimeClick, employees can clock in and out and track breaks (paid, unpaid, or both) by selecting their name from a customized menu and entering their password. Accrued time tracking and management (i.e. Vacation, Sick, and PTO) is available as well. Admin mode within the software provides password-restricted access to all data and software preferences. The program Admin may use the available preferences to tailor items in the software such as the main screen display and timesheet reports. All new users are enrolled in the first year of the Tim...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

TimeClick Pricing

No monthly fee/per user nonsense. One-time purchase based on the # of devices you want TimeClick on. You get our TimeClick Unlimited Membership subscription FREE for your first year. This gives you U.S.A. based best in class support along with free version upgrades for you first 365 days. This annual subscription is optional to renew come your 2nd year and will not prevent you from using TimeClick at all or remove any features. About 80% of our customers keep the TimeClick Unlimited Membership come their 2nd year. If you don't renew it your 2nd year you just don't get free support or version upgrades and can buy those separately as needed.

Starting price: 

$199.00 one time

Free trial: 

Available

Free version: 

Not Available

TimeClick's Main Screen. Just click your name, and clock in and out.
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TimeClick Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 437 reviews

User Profile

Larry

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2018

IT Support Technician

I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at support@timeclick.com

Pros

As part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful.

Cons

No cons from the IT perspective, no calls from users about issues with the software

Response from Hawkeye Technology

Hi Larry, we're glad to hear that working with your technical support team was a breeze. We always strive to make it easy on IT providers so that our mutual client can get up and running quickly.

Replied December 2018

Grant

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2019

Easiest, and Powerful, TimeClock Software out there

My employee times are now accurate! Way more accurate than before! And at a very low, one-time cost. Processing payroll is so quick with TimeClick's reports.

Pros

TimeClick is super easy to setup, is very intuitive, and understandable. It's quick to set up, too. It has a lot of custom features you can setup for complex time tracking situations, but works well with our basic time tracking situation, too. Their customer service is AMAZING! Quick, on point, real people.

Cons

It doesn't work on MACs (yet). I wish the messaging feature could sync with my email so when an employee writes me I would know even if I'm not at work.

Reasons for choosing TimeClick

Didn't need all the power of TSheets and didn't want to pay a monthly fee.

Kirk

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

October 2016

Basic and Good

So for so good. A few interesting little nuances to learn but simple enough. Selecting the correct date when editing time can be a challenge because it defaults to the last pay period. Also, it would be nice to have a time exception report, so that fixes to missed or duplicate clock-ins could be fixed before the report is printed.

Pros

Ease of use and simple to load on computers.

Cons

Just the few things that I mentioned in my comments.

Response from Hawkeye Technology

Hi Kirk, Thank you for your suggestions and feedback! There is a new version of TimeClick now available which makes editing times and identifying duplicate or missed clock actions far faster and easier. Here's a link to check out how the modifying times system works in version TimeClick 2018 https://www.youtube.com/watch?v=qgjwkN6qk84&t=34s and other videos about the new software: http://www.timeclick.com/tc/support-center/support-videos.php. Let us know if any questions come up!

Replied December 2017

Lori

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2019

Works Well For Our Company

Overall, the software has improved since we first started using it a few years ago. It works good enough for our small company's needs.

Pros

I like that I can make adjustments easily and have the employees contact me through the software.

Cons

That it is not available for Administrative online access and that it doesn't send real emails to my email inbox. I cannot maintain accrued PTO hours for salaried employees.

Reasons for choosing TimeClick

The PayChex Flex time management software was very expensive in comparison.

Jenni

Company size: 2-10 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Automotive Shop

Absolutely have nothing but great things to say about the software. We have had to deal with customer support and that was easy and very helpful. It wasn't like other companies were you are talking to someone in a different country and can't understand them.

Pros

The ease of use is probably the biggest pro of this software. Even my older mechanics are able to navigate the system to get clocked in and out of with ease. Having access to multiple reports to print any time is also very helpful!

Cons

I wish the messaging system was a little more current, more of a messenger type platform rather then email. It would be nice to have a calendar options as well so I could track time off through that as well.

Reasons for choosing TimeClick

We liked the ease access and how easy it was to train our employees to use. Its simple and easy and allows us to track our employees more accurately.

Reasons for switching to TimeClick

We wanted to update our system. After researching multiple time clocks system found this one met all our requirements and needs.

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