TimeClick by Hawkeye Technology is an on-premise time and attendance system for small to midsize businesses. The solution serves a wide range of industries including banking, engineering, health care and retail.

With TimeClick, employees can clock in and out themselves by selecting their name from a customized menu and entering their password. The solution is also capable of clocking time for breaks, lunch and other ad hoc initiatives. To ensure the times recorded are accurate, TimeClick offers a feature called “Workstation Sync Time;” which allows each computer on the network to automatically synchronize their clocks to one computer. Administration mode within the software provides password-restricted access to the entire data and is accessible from any computer on the network.

All new users are provided with 30 days of free support to assist in the initial implementation of the program. After that, businesses can choose either an annual support plan or a “per incident” fee plan. All support requests are handled by a United States-based team and can be reached via telephone or through TimeClick's website. For additional assistance, multiple videos are offered for walkthroughs of the software.

TimeClick is suitable for companies looking for an on-premise time and attendance software that operates on a Windows operating system.



146 Reviews of TimeClick

Overall rating

4.73 / 5 stars

Filters:

Showing 1 - 20 of 146 reviews

January 2019

Joyce from Dental Smiles for Kids LTD

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

It Has the Best Features

I can urge all the potential customers of this tool to start using it because it is incredible. It will help them manage time well.

Pros

TimeClick allows our employees to sign in and sign out when they are done with their daily activities. It contains the best features that enables us to manage time and our track our employees.

Cons

No cons at all. TimeClick has amazing features that any organization owner can never resist.

December 2018

Roberto from Connecticut Veterinary Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

What a time saver!!!

Pros

What a time saver. We were looking for a long time for a good scheduling so this was a godsend for us. It has all the features we were looking for us. Having this software in up to 5 locations for a modest cost. It integrates with QuickBooks. Very easy to use, loved the report features and how employees can manage their time offs and the like.

Cons

We really didn't find any cons perse. We just didn't realized that our Payroll company already had something comparable so we didn't had to make the expense.

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Roberto, thanks for the feedback. We're glad you found it to be a time-saver and hope you'll let us know if there's anything else we can do for you.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great Tool for hourly staff and time tracking

Running this software in an office with 40-50 hourly staff was quite painless. The software was quick to install and the reporting was efficient for payroll to process. Larger organizations with more staff may need a more feature rich solution or upgrade to a higher package.

Pros

Simple interface, positive feedback and visual statuses so you knew if your actions took effect and simple reporting.

Cons

Our version required thick client installation, would like to have seen a web client. Large employee counts require searching for the name to clock-in or out.

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Thanks for the feedback. Our web-client will be released in 2019, and large employee counts shouldn't need to go search for their name at each clock in/out. Give us a call at (435) 753-4102 so we can share with you more information.

December 2018

Mahmoud from Vaporstore

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

One of the best time clock software

Pros

very easy to install and use , report feature and Customer service very guys are very helpful

Cons

we used this software for 6 Months .
No Major issues but sometimes the software stop responding and we have to restart

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Mahmoud, thanks for the feedback. We're glad you found the program easy to use, and we'd be happy to help with any connectivity issues your network is experiencing. Give us a call at (435) 753-4102.

December 2018

Shitalkumar from Softdel Systems Pvt. Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Easy to keep time ..

This is very easy to use and hassle free software to manage your time. Lot of time is saved using TimeClick. Reporting is very good, one can easily replace manual timesheets

Pros

-It is very user-friendly
-Very easy to use by adding just total time
-Responsive customer service
-Excellent reporting features

Cons

-No major concerns found while using this software

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Hi Shitalkumar, thanks for your feedback. Please let us know if there's anything we can do to make the program more helpful for you. You can reach us at (435) 753-4102.

November 2018

Natalie from Schwartz and Associates

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Great for keeping track!

Pros

What I like most about this software is that it's easy to use and it helps with the bookkeeping at the office.

Cons

Sometimes the program does not run smoothly so I have to restart it, but other than that I think it's honestly great.

October 2018

Susan from ANPDC

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Timeclick is great

Pros

Easy to use and set up; excellent support when needed; affordable for small business; does what we need.

Cons

Can't think of anything unless we want to pay more and get a system that would track hours charged to projects

September 2018

Janice from Chandler Eye Center

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Great product!

Their service department is outstanding. They are extremely knowledgeable and patient.

Pros

TimeClick is easy for even the most IT challenged individuals. If you have difficulties they are there.

Cons

There isn't anything not to like about TimeClick. It's a great system especially for our small business.

September 2018

Keith from Law Office of Camala A. Richardson

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

September 2018

Well thought out application, but does not meet our needs

Pros

Ease of use from a single workstation. Admin features and time and job tracking features were easy to work with.

Cons

Software was not web or cloud based. Significant cost increase to install to multiple computers to track employees working from different workstations.

September 2018

Kim from New Opportunities, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

September 2018

TimeClick review.

Pros

It was very simple to install and easy to use. They have really excellent customer support. Also easy to install on different workstations and train new staff on.

Cons

I wish it offered a few more report features, and I really wish it would do calculations of 'other time" as part of PTO accrual which would make it work better for my salaried employees.

Response from Samantha of Hawkeye Technology LLC

Replied September 2018

Thank you for your review Kim! There has been a recent release of a new report engine which increased the features for reporting. We would be happy to discuss upgrading to the new version and setting up the Other Time the way you need it.

August 2018

Kristina from Sturken Auto Body, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Does everything I need it to.

Pros

I like that this system provides multiple reporting options and has a large variety of options for customization. The support staff goes above and beyond to help when necessary.

Cons

It would be helpful to be advised if and when there is an update available. Otherwise, no complaints!

Response from Samantha of Hawkeye Technology LLC

Replied September 2018

Thank you for your review Kristina! We’re glad TimeClick’s report options fit your needs. We do send out monthly newsletters with information about available updates so we can make sure your info is added to our newsletter list to keep you informed. If you have any questions feel free to contact us!

August 2018

Todd from McCoy & Orta, P.C.

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Great Tech Support and Always adding things we need to the program itself.

Pros

Tech support is great, always there to help and they have added features our HR department has requested

Cons

Just little things, but nothing with the software itself. HR is always wanting it to do somehting else and you guys(non gender specific) are always willing to listen and have actually added some of our requests.

August 2018

Larry from DenTech Colorado, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

IT Support Technician

I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at support@timeclick.com

Pros

As part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful.

Cons

No cons from the IT perspective, no calls from users about issues with the software

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Hi Larry, we're glad to hear that working with your technical support team was a breeze. We always strive to make it easy on IT providers so that our mutual client can get up and running quickly.

August 2018

Haley from Women's Hope Medical Clinic

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

August 2018

Good time clock system

Pros

We used this in a retail environment and it was easy to use. We rarely had problems and if there were problems, customer service was helpful!

Cons

No problems. People forgot to clock in sometimes but we were able to fix that manually. No problems for us

August 2018

Christine from Long Grove Psych Associates

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Time Review is a Simple and Easy Way to Track Employee Time

Pros

I like the ease of use and the simplicity of the system. I have a small office and it works great for us. It's nice not to have to use the old paper and clock way anymore!

Cons

Truthfully nothing at this point. I think for a small office it is fantastic. We don't have a ton of reports or anything to run.

August 2018

Deepam from Slippery Rock University

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

SRU

Time Click has been thus far a good replacement for what we had before. The customer service with Time Click is exceptional. Thanks so much to the executives. They are life savers!

Pros

I like the versatility and how fluid it is. I love that it is so easy to navigate through. The interface is nice as well. Finally, I like that there are so many options available.

Cons

The one major issue with the software is that it seems to crash a lot.

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied December 2018

Hi Deepam, thanks for the feedback. We are happy to hear that you find the program versatile and easy to use. Please give our support team a call so that we can take a look at any issues you're running into: (435) 753-4102.

August 2018

Clyde from Veterans Assembled electronics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

TimeClick

We use this product to keep track of student attendance. It is perfect for our record keeping needs and automation requirements as well as the price point was perfect for our small company. Also, a side note that I would like to point out is a huge recognition for one of your associates that should be recognize for all her efforts, her knowledge, her customer service and great attitude. It has been a great pleasure and honor working with her thru this entire process.

Pros

The software is easy to use and local network based.

Cons

Not able to rename or add accrue time modifications to match specific needs.

August 2018

zach from Veterans Assembled Electronics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

first Impressions of TimeClick

In the short time i have used it, it is easy to use and the customer support is superb. Many companies do not stack up in regards to supporting their customers; however, TimeClick certainly does.

Pros

Very easy to use and provides the functionality we need. The report feature is very easy to use and was a big selling point for me.

Cons

Could have a few more functionalities, however, the straight forward functionalities it does have makes it easy to use and the user is not burdened by too many options.

August 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Time clock

Pros

I liked that the software was easy to use and tracked my hours correctly.

Cons

I never had a negative experience and thought the software was put together nicely.

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied August 2018

Thank you for your feedback, we always appreciate hearing from our customers.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Easy time tracking software!

Pros

With so many people working different hours it is so nice to be able to keep track electronically! This way no one forgets to turn in their sheet and it is so easy to clock in and out

Cons

It is hard to track vacation/sick time on the app so that is kind of a bummer but we have other ways of tracking that so we make it work.

Response from Hawkeye Technology of Hawkeye Technology LLC

Replied July 2018

Thank you so much for your feedback, we truly appreciate it. In regards to tracking vacation/sick time, we made some recent changes in the 2018 update to the software which greatly improves this feature. You can go to our website to download it or give us a call and we'll be happy to show you the updates.