Perfect for my staffing agency

I trialed multiple apps, Connect team, HHEXCHANGE, Buddy punch, timesheet mobile and quick books, I did like quick books but there wasn’t auto clock in and they were also twice the cost of Timeero - connect team was more than double, other than those two who fell short of the auto clock in feature and cost more than Timeero the others were inaccurate reporting, unreliable gps, would continue to run and just overall less impressive. Last but not least- I have to give a huge plus for Timeero’s customer service. I’ve message a good amount of times while trialing and got almost immediate response, with details explanations and follow up to make sure I was clear on the answer. They have been available for my staff, myself via chat, phone, zoom, email, and excellent to work with so far. That in itself is worth its weight in gold.

Pros

The auto clock in and out feature is the best feature for me, followed by having the ability to have multiple locations enabled for employees who move around and don’t stick to one location. Having the ability for staff to input their schedule as well as input schedules for them helps with the variety of different situations a staffing company faces.

Cons

There are 2 things that would be ideal, and I’m told the company is in the process of reviewing both for the future. 1. Having the settings automatically auto clock in for all users without them having to change it themselves, it sounds simple and the setting adjust is easy, but there are still some employees who can’t figure out why it’s not automatically working for them regardless how often I’m telling them how to do it. 2. I’d love to be able to have an Hr onboarding part of the app also where they can upload their required documents, have their profile all complete be able to push out things like employee handbooks or pdfs etc through the app. It’s taking it from a time card to a timecard plus HR but in a perfect world, a one stop would be great.

More than Time Management

Timeero is the perfect solution for our small business in many ways. Not only does Timeero help our team manage schedules and time, it aids in payroll efficiency, employee management and much more. It became a single stop for multiple tasks for the human resources team. Th geo-fencing feature allows us to track progress and employee locations for safety, time management and tracking mileage. Such a great product!

Pros

Talk about customer service; the Timeero team is so great to work with! They are available whenever you need them and provide answers at a moment's notice.

Cons

Other than waiting for all of the new and exciting updates we anticipate from the development team at Timeero, we have nothing but positive feedback for the program.

my review ..

overall the theory/application is fine, the inaccuracy of the mileage is a huge concern and the glitches need to be updated/corrected so it functions more efficiently.

Pros

fantastic in keeping track of times and reminders for the daily usage. makes things easier at the end of the day for accountability.

Cons

grossly inaccurate mileage calculator, connected to google maps but uses air mileage not realistic for Maine roads and traveling, sometimes even doesnt log where you are but it kept the time involved accurate. sometimes logs out before i have finished the current job i am on, sometimes have had to wait for it to recognize the log in and it asks you to wait until its ready ..

Great app/platform for household employer

I needed a cost-effective way to track hours and miles for my nanny. This works great, is easy to set up and use.

Pros

It tracks hours and mileage with geofencing at an excellent pricepoint. LOVE that it exports to Quickbooks!!!

Cons

I wish the app had better/easier/more user friendly functionality for the administrator--can't run reports to view weekly hour totals. I wish the website reports was easier so that I could set the week start/finish and it would automatically calculate weekly totals by employee. The extra steps to go in and get my employees weekly total is annoying.

Needs improvement but for the price I’ll deal

Great tech support I just want to spend less time with them. I’m satisfied with the app & features when it’s working properly. I think it should be at a lower price point. The app was suppose to make my life easier but the features are not dependable.

Pros

All the features I need are there. With people working alone in the field monitor my employees hours is impossible. It’s a delivery service, they are working alone so I need the GPS to track their mls & hours by location, easy clock in & out, to view where they are, and input into QB. All that is there and available. I have been using google calendar for years for scheduling so I was excited to use Timeero calendar but it wasn’t as easy.

Cons

All the features are available but do they work. Lots of Android Compatibility issues. My android user gets booted off the app & it has never been able to track her miles. I’m on tech support more than not. Everything could use improvement. I find that I’m working too hard to integrate this timecard into my workforce & having difficulty getting my employees to comply because of the trouble they are having. Now I’m entering hours/mls based on their notes “App didn’t track mls” “App didn’t clock me in”.