Timeero helped us organize our outside sales strategy. The platform provided us with enough features to track the activities of our sales reps. This enabled us to save time and effort by analyzing the areas our reps have visited, and the quality of deals closed in those areas.

Timmero lacked some small yet key features when we started using it. However, as time passed by, positive communications with their support team resulted in adding those features. They are constantly upgrading their platform to be the best it can be.

I trialed multiple apps, Connect team, HHEXCHANGE, Buddy punch, timesheet mobile and quick books, I did like quick books but there wasn’t auto clock in and they were also twice the cost of Timeero - connect team was more than double, other than those two who fell short of the auto clock in feature and cost more than Timeero the others were inaccurate reporting, unreliable gps, would continue to run and just overall less impressive. Last but not least- I have to give a huge plus for Timeero’s customer service. I’ve message a good amount of times while trialing and got almost immediate response, with details explanations and follow up to make sure I was clear on the answer. They have been available for my staff, myself via chat, phone, zoom, email, and excellent to work with so far. That in itself is worth its weight in gold.

The auto clock in and out feature is the best feature for me, followed by having the ability to have multiple locations enabled for employees who move around and don’t stick to one location. Having the ability for staff to input their schedule as well as input schedules for them helps with the variety of different situations a staffing company faces.

There are 2 things that would be ideal, and I’m told the company is in the process of reviewing both for the future. 1. Having the settings automatically auto clock in for all users without them having to change it themselves, it sounds simple and the setting adjust is easy, but there are still some employees who can’t figure out why it’s not automatically working for them regardless how often I’m telling them how to do it. 2. I’d love to be able to have an Hr onboarding part of the app also where they can upload their required documents, have their profile all complete be able to push out things like employee handbooks or pdfs etc through the app. It’s taking it from a time card to a timecard plus HR but in a perfect world, a one stop would be great.

Clean interface Message Blast and GPS tracking.

The software does not provide clear understandable errors when mapping or syncing does not work. The company and its engineers lack understanding or empathy for administrators who need to audit and review employees and users. The company disregards the need for and misses the understanding that reports should be able to be sorted for example alphabetically by last name or first name. Reports are not sorted or sortable. Many missing necessities such as ability to product reports for deactivated users, not all reports have the same filter capability. If you use a payroll service and have turn over, expect time management to be adversely impacted. Auditing user to employees is painfully time consuming. For starters again users are not sorted by name or sortable. The company does not use unique identifiers for employees. And there is no way to limit your search to prioritize users that are not mapped. TimeEro is suitable for companies with limited employees and limited turnover but not sufficient for companies with normal demands of business.

I am happy overall with Timeero. It is an intuitive platform that has greatly reduced the administrative burden of tracking mileage.

Customer support is excellent. I spoke with [sensitive content hidden]. via chat and she was incredibly knowledgeable and was able to quickly address all of my questions.

Integration with Gusto could be improved. Currently the mileage is imported as "Other Expense" rather than being mapped to Mileage. This creates confusion when employees have other expenses.

Timeero is the perfect solution for our small business in many ways. Not only does Timeero help our team manage schedules and time, it aids in payroll efficiency, employee management and much more. It became a single stop for multiple tasks for the human resources team. Th geo-fencing feature allows us to track progress and employee locations for safety, time management and tracking mileage. Such a great product!

Talk about customer service; the Timeero team is so great to work with! They are available whenever you need them and provide answers at a moment's notice.

Other than waiting for all of the new and exciting updates we anticipate from the development team at Timeero, we have nothing but positive feedback for the program.