TimeOut

RATING:

4.4

(32)

About TimeOut

TimeOut is a cloud-based leave management solution suitable for businesses of all sizes. Key features include automatic vacation accruals, grants and employee balance calculations, email notifications, application of policy-specific rules such as carryover allowances and overrides as well as time tracking. The solution allows employees and managers to view vacation balance, request leave and review decisions. Any specific day can be selected to view employees’ balances as of that day. It offers Microsoft Outlook, iCal and Google Calendar integrations. Leave history can be exported to a spreadsheet and employees can view future accruals as well. Managers have the flexibility to leave days in the approval queue for considering later and mark action for other day...

TimeOut Pricing

TimeOut costs from $3 per active employee per month, with a minimum monthly fee of $60.

Starting price: 

$60.00 per month

Free trial: 

Available

Free version: 

Not Available

TimeOut - Home

TimeOut Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for TimeOut

1 - 5 of 32 Reviews

Cheryl

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Amazing Product from a Customer Driven Company

LOVE IT! [sensitive content hidden] is amazing to deal with and never forgets who you are! The personal touch is always nice when dealing with CWS.

PROS

This system is very user friendly on computer or using the app. Employees love the ease of adding time off in the system with notifications that are returned for approval. System was very easy to have implemented with a great support team at CWS. Even after implementation and have used the product for a couple years, there is always support from the team at CWS in a quick and timely manner.I would recommend this for any employer as it is tailored to your needs of your company.

CONS

There is nothing I dont like about Time Out. It is easy and effective!

Reason for choosing TimeOut

Best features and quality. Great presentation and then group presentation with all the managers to show them how user friendly and easy time off reporting and entry can be!

Reasons for switching to TimeOut

ITRAK was painful! No support and the employees did not like it at all to the point they would stop putting time off in the system.

Kristy

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

CWS Timeout

My overall experience with Timeout is great. system is very easy to use and not very expensive. Besides vacation tracking, I also use it to create a monthly global headcount report. Timeout's customer service very good. A big thanks and a great applause to [sensitive content hidden] who has helped me with many requests over the years. [sensitive content hidden] is very knowledgeable and a great problem solver. He always have answers and a able to fix many problems for me. [sensitive content hidden] is awesome.

PROS

User friendly. Very simple and easy to use.

CONS

One thing I don't like is the accrual process where the system accrue first and then deduct vacation taken. for example when an employee max out on their PTO and wanted to use on the last day of the month. The system will not accrue add'l PTO for this employee because it accrue first and deduct vacation taken so it stopped accruing add'l time because it maxed out but then deduct the vacation taken.

Reason for choosing TimeOut

User friendly and cost

Reasons for switching to TimeOut

We only switch the vacation tracking portion because Timeout is better. Timeout allows employees to submit vacation request and manager approval.

kenneth

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

1

Reviewed July 2023

review

vacation scheduling

PROS

it is easy to use, easy to teach new people.

CONS

Updates, Lately the app seems to be out of date a not working on newer phones, if it can't be resolved we will have no choice but to move off the platform.

Reasons for switching to TimeOut

ease of use

Vendor Response

Hi Kenneth, Thanks for the honest feedback. We totally understand your frustration with the Android app. The latest version for TimeOut is available in the Play Store and resolves all the issues you were experiencing. Please let us know if you run into any other issues.

Replied July 2023

Brenda

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

TimeOut is the Perfect Tool for Our Needs

We can run reports to see team members' status regarding using their PTO time, when is the heaviest usage during the year, and who is not using enough of their time so we can encourage them to schedule more time out.

PROS

We primarily use this tool to track PTO/Vacation, so that is all I can speak on. It is easy to use and clearly shows where each person's usage is at with an easy to read summary. We also set up our company holidays in the calendar for each year.

CONS

Once in a while, there may be a glitch with an exemption or carry-over amount, but the TimeOut team quickly responds with any questions I may have. And, usually, it ends up being a user error anyway.

Reason for choosing TimeOut

It was basic and fit our needs perfectly without paying for lots of extra add-ons we weren't going to use anyway.

Lisa

Architecture & Planning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Happy Customer

Overall the program is great and we are definitely glad we moved from our archaic in-house PTO tracking system. Customer Service has been awesome. Shout outs to [sensitive content hidden] who helped get us going and worked through issues we've encountered. They have been wonderful to work with.

PROS

Cost, ability to customize to our needs, ease of use.

CONS

Need a warning for duplicate entries the system does not allow. Only way to find out there is a problem is by encountering a Lock Out at login. Warning would allow a fix before the employee tries multiple times unsuccessfully to log on. Had this issue with same email address and user name. Also, when setting up the same person twice by accident. Seems like the system could tell this right away to avoid conflict and frustration for the user.

Vendor Response

Hi Lisa, Thanks for the review! We are happy to hear that TimeOut is working well for you and that our support team has been helpful. We are adding back the warning which blocks adding the same email twice. Sorry that caused you inconvenience.

Replied July 2023