TimeOut Software

4.57 / 5 (14)

Our advisors have recommended this product 6 times in the last 30 days

About TimeOut


TimeOut is a cloud-based leave management solution suitable for businesses of all sizes. Key features include automatic vacation accruals, grants and employee balance calculations, email notifications, application of policy-specific rules such as carryover allowances and overrides as well as time tracking.

The solution allows employees and managers to view vacation balance, request leave and review decisions. Any specific day can be selected to view employees’ balances as of that day. It offers Microsoft Outlook, iCal and Google Calendar integrations. Leave history can be exported to a spreadsheet and employees can view future accruals as well.

Managers have the flexibility to leave days in the approval queue for considering later and mark action for other days in the request. They can also view calendars of their direct or indirect reports. Native Android and iOS apps are available.

Services can be bought on monthly user subscription basis and support is available via phone, email or online ticketing system.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

14 Reviews of TimeOut

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(8)

4 stars

(6)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-14 of 14 reviews

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April 2018

Neelu from BioSyent Inc.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!

Pros

We started using Unity Suite in late 2014 and have not complaints. It is flexible, easy to use and very robust system! We had some customization done to our reports to make it easy for the group and it was in a matter of minutes by their team. Customer service and responsiveness from sales to support was at the same level. Support team was equally helpful, courteous, understanding of our needs at all time. Staff members are very professional and amazing to deal with.

Cons

There are ZERO cons in our experience with the product or the team. We have not experienced anything negative with the time off work product or the team.

October 2018

Elizabeth from BANKW Staffing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great product

Great product for any time-off tracking and accrual customization.

Pros

Intuitive and easy to use. Basic reporting and tracking.

Cons

We did have issues with requests going to spam that was never able to resolve, even though we whitelisted the IP address several times.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

A Great Program to Keep Track of Vacation and Time Off

Before using TimeOut, keeping track of vacation time and PTO was a mess. Each employee had to remember and track their own days and it was based on a system of trust that they would be honest about what days they were off. TimeOut solves that issue so that there is clarity among employees and bosses about remaining PTO and vacation time.

Pros

It's so simple to use. Time out has a dashboard that allows you to track employees days off, remaining vacation time left and when you or an employee would like to request time off, you can set up in the system supervisors and/or bosses who will directly receive the email from the employee and approve any time off.

Cons

If you don't end up using time off or vacation time, you have to remember to go back to the system and go through a process to remove it as it is not done automatically.

Response from CWS Software of CWS Software

Replied November 2018

Thanks for the review. We're glad that TimeOut has helped your company. You mentioned that your configuration does not remove unused time off automatically. Give our support team a call and we would be happy to help with this.

July 2018

Riley from Allen Insurance Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

We use Time Out as our attendance system

Pros

Each employee is in charge of keeping up with their own hours and time off. It makes payroll a breeze. The cloud system allows for flexibility; sometimes our employees work from home or another location and now they can clock in from wherever they are.

Cons

The only issues we've had so far were small system bugs and were corrected immediately. They also close for system maintenance on various days.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great tool for keeping track of vacation or time off at work.

I am able to keep track of my vacation days and stat holidays on a virtual calendar. I am able to send requests for days off to my supervisor where they can approve or reject it. This tool helps me keep organized. It keeps track of my remaining days left in the year, as well as what has been accrued up to this point.

Pros

Good tracker of stat holidays, days off, floater day, etc. Highlights all of the stat holidays and days booked off in the calendar. Sent requests to your supervisors for them to approve. You can add notes or messages when you send your request.

Cons

I feel like the look is a little outdated. It can be more modernized. However, the functionality is great and works flawlessly which is much more important than the look.

April 2019

Andrew from Walmart

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

TimeOut

Experience has streamlined my store

Pros

Love being able to not only track PTO hours for each associate but also tardies and absences

Cons

Sometimes takes a small while to update

June 2018

Jessica from The Dedham Group

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

TimeOut is an effective way to remind me how much personal time I have left.

Pros

I like that there are several options to select to on any given day where I need to insert a request (e.g. sick day, personal day, vacation day, work remotely, etc.). I like the high level table that shows how much time was accrued and how much time remains.

Cons

I think it is extremely counter intuitive that you cannot click on a day and insert a request. The first time I used this software it took me a long time to realize that I had to click in the top left corner in order to submit a request. I kept trying to double click the day on the calendar. I was with several colleagues and we all had this problem.

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2018

Functional tool but user interface and appearance of tool could be upgraded to improve experience

Pros

Easily tracks all employee time off and tallies number of days for employers, easy to request time off for employees and easy for employers to approve requests

Cons

Requires login and would be better if it could be integrated with company email and calendars, appearance of tool is not sexy and needs and upgrade

Response from CWS Software of CWS Software

Replied October 2018

Thanks for your review. We are in the process of updating our user interface, but in the meantime contact support for information on using our mobile app for Android and iOs. We think you will like the new app interface!

May 2016

Erica from The Liberty Group

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

May 2016

Nice product with user friendly controls

We rolled the system out to our entire corporate staff about a month ago and have received nothing but rave reviews. The one complaint I have is about the approving manager's ability to view their employees' balances and time out. I have to give detailed instructions on this process and still don't have much luck with it sticking. The process of accessing information on each employee is a bit cumbersome.

January 2015

Valerie from Nelson Education Ltd.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2015

Great application

Very intuitive , easy to use and captures all the information - any small items we asked about were adjusted in the system (minor ones) quickly GIves the company accurate recording of all time away from office. Support queries were always addressed quickly and efficiently and very professionally. Love using Time Out.

June 2018

Sean from Bank of America

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

June 2018

We recently implemented TimeOut to keep track of our personal time / work from home time.

Pros

It is easy to visualize how much remaining personal time I have left over the course of the year or how much I have accrued at any given point.

Cons

It is counter-intuitive that I cannot click on a date on the calendar shown and enter requested time off for that day. It took a while to figure out how to make a time off request.

May 2016

Sherri from MATsolutions

Review Source: Capterra


Ease-of-use