LOVE IT! [sensitive content hidden] is amazing to deal with and never forgets who you are! The personal touch is always nice when dealing with CWS.

This system is very user friendly on computer or using the app. Employees love the ease of adding time off in the system with notifications that are returned for approval. System was very easy to have implemented with a great support team at CWS. Even after implementation and have used the product for a couple years, there is always support from the team at CWS in a quick and timely manner.I would recommend this for any employer as it is tailored to your needs of your company.

There is nothing I dont like about Time Out. It is easy and effective!

My overall experience with Timeout is great. system is very easy to use and not very expensive. Besides vacation tracking, I also use it to create a monthly global headcount report. Timeout's customer service very good. A big thanks and a great applause to [sensitive content hidden] who has helped me with many requests over the years. [sensitive content hidden] is very knowledgeable and a great problem solver. He always have answers and a able to fix many problems for me. [sensitive content hidden] is awesome.

User friendly. Very simple and easy to use.

One thing I don't like is the accrual process where the system accrue first and then deduct vacation taken. for example when an employee max out on their PTO and wanted to use on the last day of the month. The system will not accrue add'l PTO for this employee because it accrue first and deduct vacation taken so it stopped accruing add'l time because it maxed out but then deduct the vacation taken.

vacation scheduling

it is easy to use, easy to teach new people.

Updates, Lately the app seems to be out of date a not working on newer phones, if it can't be resolved we will have no choice but to move off the platform.

We can run reports to see team members' status regarding using their PTO time, when is the heaviest usage during the year, and who is not using enough of their time so we can encourage them to schedule more time out.

We primarily use this tool to track PTO/Vacation, so that is all I can speak on. It is easy to use and clearly shows where each person's usage is at with an easy to read summary. We also set up our company holidays in the calendar for each year.

Once in a while, there may be a glitch with an exemption or carry-over amount, but the TimeOut team quickly responds with any questions I may have. And, usually, it ends up being a user error anyway.

Overall the program is great and we are definitely glad we moved from our archaic in-house PTO tracking system. Customer Service has been awesome. Shout outs to [sensitive content hidden] who helped get us going and worked through issues we've encountered. They have been wonderful to work with.

Cost, ability to customize to our needs, ease of use.

Need a warning for duplicate entries the system does not allow. Only way to find out there is a problem is by encountering a Lock Out at login. Warning would allow a fix before the employee tries multiple times unsuccessfully to log on. Had this issue with same email address and user name. Also, when setting up the same person twice by accident. Seems like the system could tell this right away to avoid conflict and frustration for the user.

It's price and ease of use for both staff and the admin

It is sensitive to date ranges. If I enter an end date of 7/21 it is glitchy and doesn't allow staff to choose 7/20.

The ease of getting this program up and running still impresses me, it is simple to use and our team is so happy with it. Support has been amazing.

Time our has given our team the ability to request and track their PTO, in the past they were unable to do so

We don't take full advantage of what TimeOut has to offer, I can say that we have had no issues or complaints

It tracks our days away very well

the system is very easy to use. it meets our needs to process days away from the office

We do not have a 1 to 1 way to export out of into our main system

We started using Unity Suite in late 2014 and have not complaints. It is flexible, easy to use and very robust system! We had some customization done to our reports to make it easy for the group and it was in a matter of minutes by their team. Customer service and responsiveness from sales to support was at the same level. Support team was equally helpful, courteous, understanding of our needs at all time. Staff members are very professional and amazing to deal with.

There are ZERO cons in our experience with the product or the team. We have not experienced anything negative with the time off work product or the team.

Overall it has been pretty easy to use and makes tracking your time off easy. We were also able to add a link to our calendar which shows everyones time off. I would recommend this product.

This program is pretty easy to request time off and to track whether it's pto, sick days, special time off, etc. It's also easy to see what you've used and how many days you still need to use.

It glitched a couple of times and wouldn't allow me to select my time off by hours rather than day but I exited out and re-entered and it worked. I wish you could set it up to show your year by hire date rather than all years. Also, waiting for your supervisor to approve it can be an issue.

It's made vacation scheduling easier.We've experienced challenges with employee review process in Noteworthy, hopefully when these are "distributed" this year works properly.

Updated calendar displaying all of our employee's TimeOut.

Ability to make changes to entry after submission, including type (Vacation, PTO) and how much (Hours)

TimeOut was the first system that our company used to track PTO beyond excel and email. It was a game changer in terms of company visability, auditing of records, and reliability.

The access for all employees, the mobile app, the flexibility of the system to have multiple types of days out, and the integration with Outlook.

There were a couple of things that were laborious, like black out dates, etc. To override you had to change the date and add the black out days, instead of allowing an admin override. In addition, for some reason, it did not flag when employee PTO requests would put them in the red.

I love that this is a tool that does 1 thing and does it well. Too many pieces of software try to be a catch-all, often leaving UX as an afterthought. Because the product is streamlined, it really considers all aspect of PTO and is therefore great at it.

The way the product looks could be updated but that is purely cosmetic. I will take accuracy, speed, and functionality over looks.

the customer service is very responsive and its been easy to implement

easy to use, customer service, calendar in outlook

everything is great, no cons with this product

If I didn't have to audit the information this app would be great.

This app is great for the straight forward entry functions. It gets the Job done.

Here I wish there were a way on the admin side to filter and organize time out for each employee for my needs. when I pull information I have to reorganize by copying & pasting into excel then using filters there.

Great product for any time-off tracking and accrual customization.

Intuitive and easy to use. Basic reporting and tracking.

We did have issues with requests going to spam that was never able to resolve, even though we whitelisted the IP address several times.

Before using TimeOut, keeping track of vacation time and PTO was a mess. Each employee had to remember and track their own days and it was based on a system of trust that they would be honest about what days they were off. TimeOut solves that issue so that there is clarity among employees and bosses about remaining PTO and vacation time.

It's so simple to use. Time out has a dashboard that allows you to track employees days off, remaining vacation time left and when you or an employee would like to request time off, you can set up in the system supervisors and/or bosses who will directly receive the email from the employee and approve any time off.

If you don't end up using time off or vacation time, you have to remember to go back to the system and go through a process to remove it as it is not done automatically.

Prior to using TimeOut we were tracking vacation and PTO hours using paper requests and manual hour tracking.

TimeOut is easy to use for the administrator and the end user

Nothing. TimeOut fills the purpose for which we use it.

Each employee is in charge of keeping up with their own hours and time off. It makes payroll a breeze. The cloud system allows for flexibility; sometimes our employees work from home or another location and now they can clock in from wherever they are.

The only issues we've had so far were small system bugs and were corrected immediately. They also close for system maintenance on various days.

We have really enjoyed using TimeOut and has made our PTO tracking a seamless process.

I like the PTO tracking feature. It is really easy for people to submit requests and have managers approve them.

Sometimes we have had issues with PTO converting over to google calendar but customer support has always been really helpful in trying to solve our issues.

A very easy to use application, management and use of these is generally user friendly

There is no feature that I do not would like of this application.

I am able to keep track of my vacation days and stat holidays on a virtual calendar. I am able to send requests for days off to my supervisor where they can approve or reject it. This tool helps me keep organized. It keeps track of my remaining days left in the year, as well as what has been accrued up to this point.

Good tracker of stat holidays, days off, floater day, etc. Highlights all of the stat holidays and days booked off in the calendar. Sent requests to your supervisors for them to approve. You can add notes or messages when you send your request.

I feel like the look is a little outdated. It can be more modernized. However, the functionality is great and works flawlessly which is much more important than the look.

Although there are still questions regarding the system from employees - It is easy to give them direction as to what each column means and for them to look any day they want for their accrual.

It is easy for employees to track their PTO and for supervisors to see a whole calendar regarding who is taking PTO. It's easy to get a hang of.

There is not a short cut to each employee.

Experience has streamlined my store

Love being able to not only track PTO hours for each associate but also tardies and absences

Sometimes takes a small while to update

I like that there are several options to select to on any given day where I need to insert a request (e.g. sick day, personal day, vacation day, work remotely, etc.). I like the high level table that shows how much time was accrued and how much time remains.

I think it is extremely counter intuitive that you cannot click on a day and insert a request. The first time I used this software it took me a long time to realize that I had to click in the top left corner in order to submit a request. I kept trying to double click the day on the calendar. I was with several colleagues and we all had this problem.