TINYpulse Software

4.67 / 5 (27)

About TINYpulse


TINYpulse is a cloud-based employee engagement and feedback software. It provides real-time feedback about how happy, frustrated or burn-out employees are with the help of an employee survey. The solution helps new employees with their job roles and creates a culture of peer-to-peer recognition. It also helps users understand why employees are leaving.

TINYpulse helps users retain top performers. It empowers employees by giving them the opportunity to provide anonymous feedback. Its features include a company dashboard, which provides a full overview of an organization including sentiment analysis. An employee portal provides access from sources includes phone, browser or TINYpulse's mobile application.

TINYpulse integration includes Slack, Workday, BambooHR, Microsoft Teams, SAML SSO, Google, Outlook, Wunderlist and Azure Active Directory. It is available on iOS and Android stores.



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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of TINYpulse

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(18)

4 stars

(9)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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January 2018

Chris from Kestler Financial Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard.

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Pros

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Cons

I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.

November 2018

David from Riverbank IT Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

3.0

November 2018

Some good features, but some of the questions it asks are dreadful!

A great concept, well implemented. Iron out the non-professional questions and you have a great product!

Pros

It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.

Cons

Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Response from TINYpulse of TINYhr

Replied November 2018

Thanks for the review, David! We've got some new questions coming next year with our new engagement framework! In the meantime, you can always skip questions that aren't a good fit - or remove them from your queue entirely. Read more here: https://docs.tinypulse.com/hc/en-us/articles/115004704133-Manage-Engage-pulses -Tyler Adams PR Specialist, TINYpulse tyler.adams@tinypulse.com

January 2019

Corrine from Stitch Fix

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

January 2019

Fun Software

This software is fun and a great way to give feedback, both good and constructive. Sometimes I'm not sure if my feedback was submitted anonymously, so that makes me nervous.

Pros

I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.

Cons

Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.

Response from TINYpulse of TINYhr

Replied January 2019

Thanks for the review! We really appreciate the feedback. We want Cheers for Peers to be a snap to use, and we're sorry to read you're not finding the folks you want to recognize! I've sent this review to our product team - if you're available to speak to them, please get in touch (this message should include my email address). Edit: Also, all responses to survey questions are anonymous. We're completely committed to anonymity. Apologies for not including that in my first response! Tyler Adams Communications Specialist, TINYpulse

February 2018

Mollie from Praxent

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

TinyPulse is valuable tool for our management team to understand what is going on with the team.

Metrics about the team's happiness, metrics on specific survey questions, survey responses and feedback from employees, the opportunity for the team to "Cheers" each other.

Pros

We love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information.

Cons

Recent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

April 2018

Great tool, but be prepared to put in what you want to get out

Pros

TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.

Cons

The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.

April 2017

Jenn from Atlas Networks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2017

Great Tool for Employee Feedback

My company has been using TinyPulse for the last year or so. It has been a great tool for sharing feedback to our management team and has provided lots of opportunities for discussion over issues in our weekly staff meetings where we share all of the responses submitted to TinyPulse. I feel that the questions asked are very thoughtful and have often provided feedback that has benefited the culture in our office.

Pros

The ability to respond anonymously to questions. The ease of sharing results. Seeing comparisons between our company and the industry standard. Being able to send "Cheers" to co-workers.

Cons

I wish that the shareable links to the responses would expire after a week so that the responses wouldn't not remain accessible forever.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4.0

Functionality

4.0

April 2018

Extremely valuable to check in with how staff are doing

Pros

Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.

Cons

It isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.

September 2018

Spencer from Faction, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2018

Simple Data that leads to Great Results

We used this tool to help us get data about how our employees felt about our company and about their experience working at our company. The data we received was amazing. We could truly get a pulse for each department.

Pros

TINYpulse is so easy for employees to use. Giving feedback can at times seem time consuming and overwhelming. TINYpulse makes sharing your opinion easy and fun. Because it's easy to give feedback management receives great insights into how employees feel about the company. TINYpulse helps not only helps management get great feedback, but also allows management to show employees how their feedback is helping to shape the company.

Cons

Customer support was often hard to reach. Some of our employees complained that they felt like their feedback wasn't always confidential.

January 2016

Kaz from Intraline

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

I administer the pulse for our company

Easy to use, love the blogs and based on the little bit I have used customer support, very helpful and responsive. My challenge is getting more members of our small team using Tinypulse. We are a small group, and some weeks there is little participation. Love the Cheers feature, a great way to publicly recognize our team members. Would love the option of being able to engage someone who doesn't leave a comment but leaves a poor score (ie: they rate their happiness at work low, but don't leave a comment, so I am unable to start a conversation with them). Again, becuase we are a small team, it leaves people wondering "who left such a crappy score? who is unhappy?" - which can be a challenge to manage.

November 2018

Beatriz from TruSTAR

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2018

Great engagement tool

Pros

* Great webhooks via Slack
* The suggestions and pulses were great ways to check in without "filing a ticket" or "tapping BizOps/HR on the shoulder"

** More actionable than 7geese!

Cons

As a user, does not seem to be help incorporate all of my other operations needs: OKRs, goals,

Not the best for small teams (under 35 employees) as the anonymity doesn't last long.

December 2018

Dusti from CoxReps

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2018

Good for Employee Engagement

Pros

I love how modern this software is. My company used this to get feedback from it's employees and find out what is important to us. I also love that it has the cheers for peers option that allows you to give props and recognition to a co-worker. They layout is very clean and user friendly.

Cons

I think sending out a question each week can be too frequent. From the employee perspective, it got annoying, but it's a great idea to do monthly or quarterly.

January 2016

CJ from DataBank IMX

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

Critical Employee Feedback, Simplified

It's more important than ever to be listening to our employees and TINYpulse has made it extremely simple. The admin console aggregates statistics and feedback for quick review, allows sharing with other management teams and best of all is anonymous for the employees. We've had a fantastic team response to using TINYpulse and other departments of the company are now looking to roll it out as well. This is end-to-end simplicity.

January 2016

Jim from Case Design/Remodeling

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

January 2016

A Critical Business Tool

Overall, TinyPulse is an exceptional tool providing a great additional way to keep in touch with our team and on the pulse of their happiness. It also provides a way for us to ask specific, custom questions that are important to capture in a private, non-threatening way. I would like to see it integrated with other HR Tools that would enable us to effectively and continually measure feedback on the team.

March 2016

Alan from Strategyzer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money