All TINYpulse Reviews
1-25 of 45 Reviews
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Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
A software that keeps companies engaged with employees
Employees get more engaged and interested on proposing ideas to improve the company, we all love the opportunity to be heard.
PROSFor the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.
CONSI liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.
Chris
Insurance, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard.
TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.
PROSTINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.
CONSI wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Good Solution but Beware of the Contract
It's a great way to garner continuous ongoing feedback from your staff and get away from an annual survey. Having "Cheers for Peers" has also been a nice way to get your staff to recognize each. I like that you an add your own customized questions.
CONSBeware before you sign a contract! TinyPulse is completely inflexible with licensing options. They will lock you in for a year whether you are using your licenses or not. When our staff size was significantly reduced due to COVID, they held us to our original contact. We ended up paying for 6 months that we did not want or use—a hardship for a small company.
Magda
Telecommunications, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
OK employee engagement software
Happiness survey and happiness trends were quite useful to see the general morale in the organisation.We found that employees were not really using the peer-to-peer recognition tool as much as we'd hoped they would.Suggestion/feedback box was used quite frequently but watch out because with certain settings it goes to the whole company if something new is posted there.
PROSThe software was easy to use and the customer service was absolutely amazing. The questions could easily be edited.
CONSAdministration if employees changed their departments or managers was a bit difficult. There was also no visible history of which departments employees were in before the changes happened.
David
Verified reviewer
Computer & Network Security, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed November 2018
Some good features, but some of the questions it asks are dreadful!
A great concept, well implemented. Iron out the non-professional questions and you have a great product!
PROSIt's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.
CONSSome of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!
Vendor Response
Thanks for the review, David! We've got some new questions coming next year with our new engagement framework! In the meantime, you can always skip questions that aren't a good fit - or remove them from your queue entirely. Read more here: https://docs.tinypulse.com/hc/en-us/articles/115004704133-Manage-Engage-pulses -Tyler Adams PR Specialist, TINYpulse tyler.adams@tinypulse.com
Replied November 2018
Kayla
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2021
TINYpulse gives employees a chance to share feedback
I have had a good experience as a user of TINYpulse, and I would recommend it to organizations trying to keep tabs on how employees are doing.
PROSI like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!
CONSI dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.
Erin
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
TinyPulse for the Win
This changed the culture of our business by helping our managers learn to respond to employee complaints with an open heart.
PROSI loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card.
CONSIf you lost your gift card or deleted it in an email, it was tough to retrieve it again.
Mark
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Great tool for company engagement
It is a great tool to encourage and foster internal engagement. I would suggest a designating a couple of power users who are responsible for generating content, fostering communications, and responding to messages. Without the constant engagement, the tool becomes stale and nobody wants to use it.
PROSAllows users to easily make suggestions, recognize co-workers for work they've done, post ideas for improvements and request feedback. When used by the entire organization, it can be a great tool for increasing company engagement and providing a forum for employees to engage with each other and the business at large. When submitting a suggestion, users can opt to share only with the site administrators so it isn't viewable by the entire organization. The "Wins" tab shows what ideas/suggestions are Under Consideration, In Progress, and done or, won. Provides a quick glimpse at how things are progessing.
CONSObviously only as good as your administration and roll-out of the tool. Without user engagement, the tool doesn't provide any value. I would like to see more searchable tags/topics to quickly find and vote for suggestions.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2018
Great tool, but be prepared to put in what you want to get out
TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.
CONSThe user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.
Clayton
Facilities Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2023
TinyPulse Allows for Quick and Constant feedback
The Slack integration makes TinyPulse extremely useful, and simple to deploy.
CONSResponding to TinyPulse surveys is optional, so there may be some bias in our survey responses.
Vera
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
TinyPulse easy to use
Very easy to use and recognize co-workers
CONSunable to give out rewards to co workers
Corrine
Retail, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Fun Software
This software is fun and a great way to give feedback, both good and constructive. Sometimes I'm not sure if my feedback was submitted anonymously, so that makes me nervous.
PROSI like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.
CONSSometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.
Vendor Response
Thanks for the review! We really appreciate the feedback. We want Cheers for Peers to be a snap to use, and we're sorry to read you're not finding the folks you want to recognize! I've sent this review to our product team - if you're available to speak to them, please get in touch (this message should include my email address). Edit: Also, all responses to survey questions are anonymous. We're completely committed to anonymity. Apologies for not including that in my first response! Tyler Adams Communications Specialist, TINYpulse
Replied January 2019
Mollie
Internet, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2018
TinyPulse is valuable tool for our management team to understand what is going on with the team.
Metrics about the team's happiness, metrics on specific survey questions, survey responses and feedback from employees, the opportunity for the team to "Cheers" each other.
PROSWe love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information.
CONSRecent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be.
Michael
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
A great system for coaching and feedback!
TinyPulse makes it easy to create, monitor, and track progress on team members' individual goals. It also is a great platform for employees to share ideas, give each other feedback, or send compliments ("cheers") to anyone who really stepped up.
CONSIt used to not have customizable feedback solicitation, but does now, so you can create the questions you want and send to anyone to provide feedback, even anonymously.
Jeff
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2019
Great way to voice opinion
I really like the idea of the software. It has made the company implement some changes already based on feedback.
PROSI like that it allows me to voice my feedback to the company anonymously. I also love that it reminds me to answer the question of I haven't yet done it for the week.
CONSI don't like that sometimes it doesn't allow me to "submit" my answer. I have to then start over and answer again.
Madison
Pharmaceuticals, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2020
Recognizing Employees and Receiving Feedback
Overall, TINYpulse does a good job of recognizing employees and collecting feedback for the organization. I hope in the future they will add more features such as integrations with other apps or a mobile platform.
PROSI love the "cheers" section in TINYpulse. This allows employees to recognize one another for tasks they have accomplished and celebrate company achievements. The software also adds the ability to send out anonymous surveys to employees which is useful and lets employees know that their voice is heard.
CONSUnfortunately TINYpulse does not allow RSS feeds or its site to be embedded within another. For this reason it can be difficult to access and hard to encourage team members to use it.
Sarah
Retail, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great way to get honest feedback
I wish we still used it! I feel an open door policy is great, and this helps support that, as well as welcome honest and constructive feedback without the fear (real or imagined) of consequence.
PROSRepresentatives were able to give honest feedback anonymously. It was also an amazing way for ideas to be heard. I provided several ideas on function and efficiency, and a few were actually implemented. I don't know if they would have been otherwise!
CONSI believe the reason our organization stopped using TINYpulse was due to cost.
Jenn
Telecommunications, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2017
Great Tool for Employee Feedback
My company has been using TinyPulse for the last year or so. It has been a great tool for sharing feedback to our management team and has provided lots of opportunities for discussion over issues in our weekly staff meetings where we share all of the responses submitted to TinyPulse. I feel that the questions asked are very thoughtful and have often provided feedback that has benefited the culture in our office.
PROSThe ability to respond anonymously to questions. The ease of sharing results. Seeing comparisons between our company and the industry standard. Being able to send "Cheers" to co-workers.
CONSI wish that the shareable links to the responses would expire after a week so that the responses wouldn't not remain accessible forever.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2018
Extremely valuable to check in with how staff are doing
Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.
CONSIt isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.
Suzanne
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Great Customer Insights
Our experience has improved with TINYpulse each year. I feel like I have a partner in employee engagement with them.
PROSMy customer support person spends the time with me to know my company, our needs and what we'd like to get out of TINYpulse.
CONSI'd like to be able to customize some of the features in TINYgiftcard and I'd like to see a some additional features added to help me pick weekly pulses.
Reasons for switching to TINYpulse
TINYpulse was every week vs. 1/year.
Andy
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed October 2020
Fun for sending shout outs to users, but no rewards
the anonymous suggestion area was the best feautre
CONSlack of rewards that we've seen available in other types of software
Spencer
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE