Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"I loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card. "
"I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job."
"We love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information."
Cons
"Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated."
"Recent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be. "
"The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing. "
TINYpulse Reviews
Filter by:
November 2020
Anonymous
Company Size: 501-1,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
A software that keeps companies engaged with employees
Employees get more engaged and interested on proposing ideas to improve the company, we all love the opportunity to be heard.
Pros
For the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.
Cons
I liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.
January 2018
Chris from Kestler Financial Group
Company Size: 11-50 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard.
TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.
Pros
TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.
Cons
I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.
August 2020
Madison from Pharmacy Technician Certification Board
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
August 2020
Recognizing Employees and Receiving Feedback
Overall, TINYpulse does a good job of recognizing employees and collecting feedback for the organization. I hope in the future they will add more features such as integrations with other apps or a mobile platform.
Pros
I love the "cheers" section in TINYpulse. This allows employees to recognize one another for tasks they have accomplished and celebrate company achievements. The software also adds the ability to send out anonymous surveys to employees which is useful and lets employees know that their voice is heard.
Cons
Unfortunately TINYpulse does not allow RSS feeds or its site to be embedded within another. For this reason it can be difficult to access and hard to encourage team members to use it.
February 2021
Kayla from GlobalGiving
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
February 2021
TINYpulse gives employees a chance to share feedback
I have had a good experience as a user of TINYpulse, and I would recommend it to organizations trying to keep tabs on how employees are doing.
Pros
I like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!
Cons
I dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.
November 2018

David from Riverbank IT Management
Company Size: 11-50 employees
Industry: Computer & Network Security
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
3.0
November 2018
Some good features, but some of the questions it asks are dreadful!
A great concept, well implemented. Iron out the non-professional questions and you have a great product!
Pros
It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.
Cons
Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Response from TINYpulse
Replied November 2018
Thanks for the review, David! We've got some new questions coming next year with our new engagement framework! In the meantime, you can always skip questions that aren't a good fit - or remove them from your queue entirely. Read more here: https://docs.tinypulse.com/hc/en-us/articles/115004704133-Manage-Engage-pulses -Tyler Adams PR Specialist, TINYpulse tyler.adams@tinypulse.com
November 2019
Erin from EAN Services, Inc.
Company Size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2019
TinyPulse for the Win
This changed the culture of our business by helping our managers learn to respond to employee complaints with an open heart.
Pros
I loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card.
Cons
If you lost your gift card or deleted it in an email, it was tough to retrieve it again.
October 2020
Vera from Information Technology and Services
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
October 2020
TinyPulse easy to use
Pros
Very easy to use and recognize co-workers
Cons
unable to give out rewards to co workers
August 2020

Mark from Concordia University Portland
Company Size: 201-500 employees
Industry: Higher Education
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2020
Great tool for company engagement
It is a great tool to encourage and foster internal engagement. I would suggest a designating a couple of power users who are responsible for generating content, fostering communications, and responding to messages. Without the constant engagement, the tool becomes stale and nobody wants to use it.
Pros
Allows users to easily make suggestions, recognize co-workers for work they've done, post ideas for improvements and request feedback. When used by the entire organization, it can be a great tool for increasing company engagement and providing a forum for employees to engage with each other and the business at large. When submitting a suggestion, users can opt to share only with the site administrators so it isn't viewable by the entire organization. The "Wins" tab shows what ideas/suggestions are Under Consideration, In Progress, and done or, won. Provides a quick glimpse at how things are progessing.
Cons
Obviously only as good as your administration and roll-out of the tool. Without user engagement, the tool doesn't provide any value. I would like to see more searchable tags/topics to quickly find and vote for suggestions.
April 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
5.0
April 2018
Great tool, but be prepared to put in what you want to get out
Pros
TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.
Cons
The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.
December 2020
Sarah from Enterprise Holdings LLC
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great way to get honest feedback
I wish we still used it! I feel an open door policy is great, and this helps support that, as well as welcome honest and constructive feedback without the fear (real or imagined) of consequence.
Pros
Representatives were able to give honest feedback anonymously. It was also an amazing way for ideas to be heard. I provided several ideas on function and efficiency, and a few were actually implemented. I don't know if they would have been otherwise!
Cons
I believe the reason our organization stopped using TINYpulse was due to cost.
January 2019
Corrine from Stitch Fix
Company Size: 5,001-10,000 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2019
Fun Software
This software is fun and a great way to give feedback, both good and constructive. Sometimes I'm not sure if my feedback was submitted anonymously, so that makes me nervous.
Pros
I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.
Cons
Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.

Response from TINYpulse
Replied January 2019
Thanks for the review! We really appreciate the feedback. We want Cheers for Peers to be a snap to use, and we're sorry to read you're not finding the folks you want to recognize! I've sent this review to our product team - if you're available to speak to them, please get in touch (this message should include my email address). Edit: Also, all responses to survey questions are anonymous. We're completely committed to anonymity. Apologies for not including that in my first response! Tyler Adams Communications Specialist, TINYpulse
August 2019
Michael from Step Up For Students
Company Size: 201-500 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2019
A great system for coaching and feedback!
Pros
TinyPulse makes it easy to create, monitor, and track progress on team members' individual goals. It also is a great platform for employees to share ideas, give each other feedback, or send compliments ("cheers") to anyone who really stepped up.
Cons
It used to not have customizable feedback solicitation, but does now, so you can create the questions you want and send to anyone to provide feedback, even anonymously.
February 2018
Mollie from Praxent
Company Size: 11-50 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
February 2018
TinyPulse is valuable tool for our management team to understand what is going on with the team.
Metrics about the team's happiness, metrics on specific survey questions, survey responses and feedback from employees, the opportunity for the team to "Cheers" each other.
Pros
We love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information.
Cons
Recent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be.
April 2017
Jenn from Atlas Networks
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2017
Great Tool for Employee Feedback
My company has been using TinyPulse for the last year or so. It has been a great tool for sharing feedback to our management team and has provided lots of opportunities for discussion over issues in our weekly staff meetings where we share all of the responses submitted to TinyPulse. I feel that the questions asked are very thoughtful and have often provided feedback that has benefited the culture in our office.
Pros
The ability to respond anonymously to questions. The ease of sharing results. Seeing comparisons between our company and the industry standard. Being able to send "Cheers" to co-workers.
Cons
I wish that the shareable links to the responses would expire after a week so that the responses wouldn't not remain accessible forever.
December 2019
Jeff from rezStream
Company Size: 11-50 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
December 2019
Great way to voice opinion
I really like the idea of the software. It has made the company implement some changes already based on feedback.
Pros
I like that it allows me to voice my feedback to the company anonymously. I also love that it reminds me to answer the question of I haven't yet done it for the week.
Cons
I don't like that sometimes it doesn't allow me to "submit" my answer. I have to then start over and answer again.
April 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
4.0
Functionality
4.0
April 2018
Extremely valuable to check in with how staff are doing
Pros
Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.
Cons
It isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.
September 2019
Suzanne from Questline Inc.
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2019
Great Customer Insights
Our experience has improved with TINYpulse each year. I feel like I have a partner in employee engagement with them.
Pros
My customer support person spends the time with me to know my company, our needs and what we'd like to get out of TINYpulse.
Cons
I'd like to be able to customize some of the features in TINYgiftcard and I'd like to see a some additional features added to help me pick weekly pulses.
Reasons for Switching to TINYpulse
TINYpulse was every week vs. 1/year.
October 2020
Andy from StratX IT Solutions
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
October 2020
Fun for sending shout outs to users, but no rewards
Pros
the anonymous suggestion area was the best feautre
Cons
lack of rewards that we've seen available in other types of software
September 2018
Spencer from Faction, Inc
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
September 2018
Simple Data that leads to Great Results
We used this tool to help us get data about how our employees felt about our company and about their experience working at our company. The data we received was amazing. We could truly get a pulse for each department.
Pros
TINYpulse is so easy for employees to use. Giving feedback can at times seem time consuming and overwhelming. TINYpulse makes sharing your opinion easy and fun. Because it's easy to give feedback management receives great insights into how employees feel about the company. TINYpulse helps not only helps management get great feedback, but also allows management to show employees how their feedback is helping to shape the company.
Cons
Customer support was often hard to reach. Some of our employees complained that they felt like their feedback wasn't always confidential.
September 2019
stephen from GreenLine Conversations
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
September 2019
Excellent service and great for any company wishing to begin engagement surveys
Excellent, the level of service and professionalism was great
Pros
I fund the level of service t be excellent and we have referred the platform to many of our clients because of this.
Cons
The functionality is somewhat limited but that said, it is more than adequate for any organisation that wishes to begin measuring engagement
Reasons for Choosing TINYpulse
Initially it was price and service quality
May 2020
Whitney from IMG
Company Size: 51-200 employees
Industry: Insurance
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Awesome Platform
My overall experience is positive. I've had no issues whatsoever.
Pros
This platform helps engage employees company wide. It's easy to use and navigate. Employees can feel at ease if they wish for their opinions to be communicated anonymously.
Cons
Nothing currently comes to mind. The system is self explanatory and easy to use. The dashboard is clean.
July 2019
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
July 2019
Answering questions for work
Pros
It is easy to respond to a TinyPulse questionnaire.
Cons
It doesn't really show the right responses. If you make a word cloud, sometimes the words "the" or "it" will show up in the middle rather than actual pressing words. It is important to weed out the filler words when looking at important trends in responses, which TinyPulse doesn't do.
January 2016
Kaz from Intraline
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
I administer the pulse for our company
Easy to use, love the blogs and based on the little bit I have used customer support, very helpful and responsive. My challenge is getting more members of our small team using Tinypulse. We are a small group, and some weeks there is little participation. Love the Cheers feature, a great way to publicly recognize our team members. Would love the option of being able to engage someone who doesn't leave a comment but leaves a poor score (ie: they rate their happiness at work low, but don't leave a comment, so I am unable to start a conversation with them). Again, becuase we are a small team, it leaves people wondering "who left such a crappy score? who is unhappy?" - which can be a challenge to manage.
November 2018
Beatriz from TruSTAR
Company Size: 11-50 employees
Industry: Computer & Network Security
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
November 2018
Great engagement tool
Pros
* Great webhooks via Slack * The suggestions and pulses were great ways to check in without "filing a ticket" or "tapping BizOps/HR on the shoulder" ** More actionable than 7geese!
Cons
As a user, does not seem to be help incorporate all of my other operations needs: OKRs, goals, Not the best for small teams (under 35 employees) as the anonymity doesn't last long.
December 2018
Dusti from CoxReps
Company Size: 5,001-10,000 employees
Industry: Broadcast Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
December 2018
Good for Employee Engagement
Pros
I love how modern this software is. My company used this to get feedback from it's employees and find out what is important to us. I also love that it has the cheers for peers option that allows you to give props and recognition to a co-worker. They layout is very clean and user friendly.
Cons
I think sending out a question each week can be too frequent. From the employee perspective, it got annoying, but it's a great idea to do monthly or quarterly.
January 2016
CJ from DataBank IMX
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Critical Employee Feedback, Simplified
It's more important than ever to be listening to our employees and TINYpulse has made it extremely simple. The admin console aggregates statistics and feedback for quick review, allows sharing with other management teams and best of all is anonymous for the employees. We've had a fantastic team response to using TINYpulse and other departments of the company are now looking to roll it out as well. This is end-to-end simplicity.
January 2016
Jim from Case Design/Remodeling
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
January 2016
A Critical Business Tool
Overall, TinyPulse is an exceptional tool providing a great additional way to keep in touch with our team and on the pulse of their happiness. It also provides a way for us to ask specific, custom questions that are important to capture in a private, non-threatening way. I would like to see it integrated with other HR Tools that would enable us to effectively and continually measure feedback on the team.
March 2016
Alan from Strategyzer
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
March 2016
September 2018
Anonymous
Company Size: 501-1,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2018
Tinypulse Big Results!
Trying to get anonymous real time feedback from the pulse of our department. We've had to assure people it is anonymous to combat fear of leaving the true feelings but since have communicated that.
Pros
It's a simple tool to use. Very intuitive and fun. Great way to get anonymous feedback. We strategically use it to course correct and get a vote and what people truly like.
Cons
No complaints so far. Great reporting and user interface. Accomplishes what I need.
January 2016
Ian from Hudson Shoes
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
January 2016
Great concept. Let down by onboarding despite Jeff Dome being excellent
The onboarding literature is poor. Not detailed enough and not visually simple and clear. A concise video highlighting benefits and ease for the end user rather than your catch all one on the homepage selling product is needed to help explain and encourage use of tiny pulse. Also much clearer timeline of what happens when and to whom before that first email
January 2016
Michael from FreshOne
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Super great
In the few months we have used TINYpulse, our experience has been outstanding. The support has been timely and helpful. The service is easy to use, simple and beneficial as we grow our company. I love this product and highly recommend it.
January 2016
Trisha from PerfectServe
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Fabulous
My company has only been using it for about 4 weeks but we LOVE IT! It is easy to use and our employees are engaged in the process. Getting leaders engaged was a bit harder but they are coming around. Great product!
January 2017
Carlos from ISB
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
January 2017
Great tool
We recently started using this in our office and it has allowed for great (and very candid) deedback to be gathered, which improved morale and effectiveness of the office.
January 2016
jesper from tobii ab
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Really simple to use both from a user and manager perspective.
I've had a lot of fun using tinypulse. Teams love the feedback loop, to learn about what other think and cheer. As a manager it helps me prioritize activities to get maximum happiness effect.
January 2016
Christi from Gold Key Technology Solutions, Inc
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Overall product
I think this is a great product, however, I think it would work better in a larger company than ours. It is a good resource for employees to voice opinions anonymously if needed.
January 2016
Paul from Sigma Seven
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Excellent, easy to use
Does exactly what I need in terms of measuring general team happiness levels and allowing anonymous feedback on potentially sensitive issues.
January 2016
Dana from United Western Risk & Consulting
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
TP has helped our organization to do a better job of being transparent in areas that mean the most
TP has helped our organization to do a better job of being transparent in areas that mean the most .
January 2016
Tai from ChargeItPro
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
January 2016
Fast and easy
I like how quick the surveys are. They're so quick, I actually complete them!
January 2016
Michelle from Teknos
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
January 2016
Great employee insights
A really good tool and very positively received by staff
January 2016
Penny from Spencer Group of Companies
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
January 2016
Since it has been upgraded it is easier to navigate
I would like to be able to see results per office
February 2017
Stacy from American Board of Emergency Medicine
Company Size: 11-50 employees
Industry: Executive Office
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
February 2017