TINYpulse

RATING:

4.6

(47)

About TINYpulse

TINYpulse is a cloud-based employee engagement and feedback software. It provides real-time feedback about how happy, frustrated or burn-out employees are with the help of an employee survey. The solution helps new employees with their job roles and creates a culture of peer-to-peer recognition. It also helps users understand why employees are leaving. TINYpulse helps users retain top performers. It empowers employees by giving them the opportunity to provide anonymous feedback. Its features include a company dashboard, which provides a full overview of an organization including sentiment analysis. An employee portal provides access from sources includes phone, browser or TINYpulse's mobile application. TINYpulse integration includes Slack, Workday, BambooHR, ...

TINYpulse Pricing

Customized pricing available upon request: https://www.tinypulse.com/request-pricing

Free trial: 

Not Available

Free version: 

Not Available

Create a flexible survey
Slide 1 of 6

TINYpulse Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TINYpulse

1 - 5 of 45 Reviews

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

A software that keeps companies engaged with employees

Employees get more engaged and interested on proposing ideas to improve the company, we all love the opportunity to be heard.

PROS

For the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.

CONS

I liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.

Chris

Insurance, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard.

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

PROS

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

CONS

I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Good Solution but Beware of the Contract

PROS

It's a great way to garner continuous ongoing feedback from your staff and get away from an annual survey. Having "Cheers for Peers" has also been a nice way to get your staff to recognize each. I like that you an add your own customized questions.

CONS

Beware before you sign a contract! TinyPulse is completely inflexible with licensing options. They will lock you in for a year whether you are using your licenses or not. When our staff size was significantly reduced due to COVID, they held us to our original contact. We ended up paying for 6 months that we did not want or use—a hardship for a small company.

User Profile

David

Verified reviewer

Computer & Network Security, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed November 2018

Some good features, but some of the questions it asks are dreadful!

A great concept, well implemented. Iron out the non-professional questions and you have a great product!

PROS

It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.

CONS

Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Vendor Response

Thanks for the review, David! We've got some new questions coming next year with our new engagement framework! In the meantime, you can always skip questions that aren't a good fit - or remove them from your queue entirely. Read more here: https://docs.tinypulse.com/hc/en-us/articles/115004704133-Manage-Engage-pulses -Tyler Adams PR Specialist, TINYpulse tyler.adams@tinypulse.com

Replied November 2018

Kayla

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

TINYpulse gives employees a chance to share feedback

I have had a good experience as a user of TINYpulse, and I would recommend it to organizations trying to keep tabs on how employees are doing.

PROS

I like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!

CONS

I dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.