# TrackTik Software Reviews, Demo & Pricing - 2026 > Review of TrackTik Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/tracktik-profile --- [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / TrackTik Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/tracktik-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/tracktik-profile/alternatives/) # TrackTik 2026: Benefits, Features & Pricing Wondering if TrackTik is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TrackTik 4.0 [(83)](https://www.softwareadvice.com/hr/tracktik-profile/reviews/) Pricing Pricing available upon request ### About TrackTik TrackTik is a cloud-based security workforce management solution that provides users with data and monitoring tools for field operations and back office tasks. Key features include guard tour, reporting and tracking and client portal. TrackTik’s live dashboard captures and displays operations in real time. This allows users to manage reports, view checkpoint scans and see incidents as they happen. Additionally, the dashboard provides users with information about the location of individual guards. For managing and recording guard locations while on the job, TrackTik provides users with a guard tour system that helps in real-time monitoring of guard shifts using GPS tracking. This helps users to generate guard summary which includes information about late, complete and incomplete tour notifications. The tool is compatible with Android and iOS devices. The solution also helps in notifying clients about event status via email, SMS and browser. Support is available via phone and email. Wondering if TrackTik is right for your organization? Our Workforce Management Software selection experts can help you in 15 minutes or less. ## TrackTik User Interface ## Popular TrackTik Alternatives Main Product TrackTik 4.0 [(83)](https://www.softwareadvice.com/hr/tracktik-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.68Value for money - 4.04Customer support - 3.91Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4108)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) 4.8 [(9247)](https://www.softwareadvice.com/hr/clockify-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.69Value for money - 4.59Customer support - 4.59Functionality Pricing Starting at $4.99 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(455)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.69Customer support - 4.39Functionality Pricing Available upon request Get Price ## TrackTik Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TrackTik Features - Popular features found in Workforce Management Attendance Tracking Automated Scheduling Budgeting/Forecasting Compliance Management Employee Management Payroll Management Performance Management Reporting/Analytics Self Service Portal Skills Tracking Time Off Management Timesheet Management - More features of TrackTik Accounting Accounting Integration Activity Dashboard Alarm Management Alerts/Notifications API Audit Management Badge Management Benefits Management Billing & Invoicing Billing Portal Client Portal Commercial Properties Contact Database Contingency Billing Contract/License Management Customer Database Customizable Forms Customizable Invoices Customizable Reports Direct Deposit Dispatch Management Electronic Signature Employee Database Employee Scheduling Event Management Facility Scheduling File Storage Financial Management For Schools GPS Group Scheduling Hourly Billing ID Scanning Incident Management Inspection Management Investigation Management Invoice Creation Invoice History Job Management Labor Forecasting Location Tracking Maintenance Management Messaging Mobile Access Monitoring Multi-Country Multi-Currency Multi-Location Multi-State Office Suite Online Invoicing Online Time Clock Payroll Reporting Performance Metrics Pre-Registration Project Billing Real-Time Data Real-Time Monitoring Real-Time Notifications Real-time Scheduling Real-Time Updates Recurring/Subscription Billing Registration Management Reporting & Statistics Residential Properties Routing Safety Incident Management Schedule Distribution Scheduling Security Management Service History Shift Swapping Status Tracking Talent Management Tax Calculation Tax Compliance Time & Attendance Time Tracking Training Management Vacation/Leave Tracking Variable Workforce Vendor Management Visitor Management Visitor Tracking Watch List Workforce Management Work Order Management ## TrackTik Integrations Sage HCM Integration rated undefined from -1 review Avalara Integration rated undefined from -1 review Sage 300 Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Paycor Integration rated undefined from -1 review ## TrackTik User Reviews Overall Rating 4.0 Ratings Breakdown 5 43% 4 34% 3 12% 2 4% 1 7% Secondary Ratings Ease of Use 3.9 Value for money 3.7 Customer support 4.0 Functionality 3.9 Nathan B. Verified reviewer Security and Investigations 201-500 employees Used daily for less than 6 months Review source Reviewed November 2023 It does the job, nothing flashy 4 I don't know if the way my company used the app took on the fullest set of possible features, or maybe that was an accident of how the property management wanted things done. It actually affected how I'd do my patrols. I had to split up patrolling to watch the property and patrolling to check parking enforcement because I couldn't really do both with the way TrackTik allows me to submit reports. Ratings Breakdown 4 Ease of use 3 Functionality Pros: It did the job. Had a lot of features. It felt like my company didn't use all the features we could have. Cons: No ability to save at least 1-2 drafts of reports while working on another report. I had to submit the first report to start working on another. If I'm working on an overall patrol report and a single incident comes up, I don't want to quick rush the overall patrol report for the specific incident report. I need to be able to set the big one aside and do the small one then come back to the big one, with a reference to the other report. For example, if I'm out circling the property and I see a car parked in a handicapped space, I'd have to take care of the car separately on another patrol because I'd have to keep the patrol report open so I could make a once every two hours report. I'd make separate patrols to deal with parking. Read More Ashish A. Verified reviewer Security and Investigations 51-200 employees Used weekly for more than 2 years Review source Reviewed June 2024 Extremely useful app for Security services 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Tracktik is a great app used in companies providing Security Services. Features such as site login, reports, panic mode and live monitoring are really helpful in operations Cons: I cannot really add any cons about this app however the user interface can be a little bit better. Read More AT Amanda T. Verified reviewer Security and Investigations 51-200 employees Used daily for more than 2 years Review source Reviewed September 2019 Great system for operations and administration of small and medium sized businesses 5 Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 5 Functionality Pros: This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way. Cons: With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user. Read More Jason C. Verified reviewer 1001-5000 employees Used daily for less than 2 years Review source Reviewed October 2017 We have developed a true partnership, not just a software vendor. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is constantly being improved and developed. It's already state-of-the-art architecture versus many others who use outdated coding languages and databases. Add to that the fact that new features are constantly being released...many of which were built by the CEO himself...and we have a truly flexible end-to-end solution that will continue to meet our greatest business needs. Cons: It is missing internal audits for quality control and client/employee satisfaction. The reports are really made for client-facing, not for internal control. I hear these features are coming...hopefully soon. Vendor Response Hello Jason, thank you for your generous rating! We are always adding new and innovative features monthly and are looking forward to our 2018 line-up. We will continue to gather all your feedback and appreciate your support. Cheers! Replied November 2017 Read More Ceciley R. M. Verified reviewer 51-200 employees Used daily for more than 2 years Review source Reviewed October 2017 Pleasant 5 A single platform for the security business needs; billing, accounting, scheduling, payroll, tracking, reports, employee accountability etc. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Tracking, scheduling, billing, payroll everything is user friendly, and makes my life easier. I love that it's an all in one platform. Tracktik has made excel scheduling obsolete. I absolutely love the unconfirmed shift feature and the fact that all employees can log in remotely. Cons: Glitches, glitches, glitches. There are little quirks to tracktik that you have to remember; clear your cookies and cache when you cannot create a shift. And remember don't try and work from your phone, you will get frustrated. Read More LB Lejla B. Verified reviewer Security and Investigations 501-1000 employees Used daily for less than 12 months Review source Reviewed December 2024 The WORST. Tracktik MUST go and bring VALIANT BACK 1 The worst i have ever had in my 25 year experience Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is nothing to like in tracktik. It is very convoluted, not easy to use, very slow, creates too many problems, valiant is the best software to use. Tracktik MUST GO Cons: Very convoluted, to create a schedule you to go thru many steps, to find the info about an employee you have to go thru many steps, it is very time consuming, it is not a smart software, when you work with tracktik you think- the technology is to make your life easier not miserable like tracktik does. Bring valiant back and eliminate tracktic. Its not working . Also tracktik does not communicate with paycor- payroll software. With these two systems you have to do the payroll manually, where is the technology?? And dont mention the reports. Tracktik HAS NO REPORTS LIKE VALIANT HAS. There is no payroll by employee, there is no payroll by location, with tracktik you are totally lost, there is no way for you to analize the business. And FORGET THE CUSTOMER SERVICE, IT DOES NOT EXIST. Reasons for choosing TrackTik We did not choose it, and we never liked it Reasons for switching to TrackTik We did not want to make the switch, valiant was sunsetted by tracktik for no reason. There were no complaints towards valiant, we have always been very happy with VALIANT, the whole crew wanted to keep valiant(vault+vision) If its possible, we would be very to switch back to VALIANT Read More JM John M. Verified reviewer Security and Investigations 51-200 employees Used daily for more than 2 years Review source Reviewed August 2025 Contract renewal. 1 Poor overall. Having been a customer for many years now having to pay for a product we no longer want for an additional 12 months is unfortunate and shows a poor understanding . Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Prior to using this product please contact me. I have used this product for years , due to a very slight oversight on our part,the contract renewal date passed whilst waiting for TrakTik to get back to us. We are now automatically renewed for 12 months for a product we no longer wish to use. Cons: Contract terms and attitude, zero flexibility regardless for how long we have been a customer. Ensure when negotiating you remove the automatic 12 month renewal. Its something that can be overlooked very easily. Read More TW Thomas W. Verified reviewer Security and Investigations 11-50 employees Used daily for less than 2 years Review source Reviewed April 2019 Why I'm switching 3 The system looks likes unorganized. It appairs that they have taken suggestions from people at the tradeshows, outsource the programming and then try to integrate everything in as one system. For what you will be paying monthly. You will be better off buying a software license or using several different softare companies e.i. accounting, scheduling, guard tracking, etc.. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The software allows the guards to call in for timekeeping and there is a client portal. The incident reporting and guard tour tracking are very robust and customizable. Cons: Customer service is close to none. "leave a message and well get back to you". The system has too many bugs in it. The dashboard uses the same logo for business and employee. They mix Frech and English language in its payment logging section. You will lose money on the timekeeping function. The system can never calculate employee hours correctly. Vendor Response Hello Thomas, Thank you for taking the time to give us this feedback. We collaborate with security industry stakeholders and are constantly iterating our in-house software development process to build a solution and a pricing structure suitable for all our clients. It's unfortunate that your interaction with our Customer Service Team could not sufficiently answer all your concerns. Customer service remains a top priority for us, as such, we will continue to improve it as well as our product to make it easier for you to use. We are very sorry about this inconvenience and for not meeting your expectations. Replied May 2019 Read More George J. Verified reviewer Used daily for less than 6 months Review source Reviewed October 2017 Staff at Track Tik are very well informed and very professional. 5 Able to monitor guards in real time and cut down on reports time and use of paper. able to review pass reports by easy search option. As per guards, they find it easy to complete their patrols and also sent any incident report while they are at the scene without needing to return to their duty desk. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is easy to teach and use. It helps with easy setup and able to monitor guards in real time. Cons: Only issue I have so far is that whenever we want to cancel a patrol. it still sends a email report as not completed. There are no option to switch between reports or patrols. Vendor Response Hi George, thank you very much for the review. On days when a patrol tour is not required, TrackTik offers a monthly recurrence schedule that can replace the weekly schedule. We can take a look at this together and we can show you how to file reports while in or out of tours. Please contact us at +1-888-670-9782 or support@tracktik.com, we'd be more than happy to review those with you! Replied November 2017 Read More Randy Z. Verified reviewer Accounting 51-200 employees Used weekly for less than 12 months Review source Reviewed April 2019 Great software to own 4 Even sometimes slowdown exist, but this software is still meet user’s needs. I would recommend this software to my friend and colleague. Ratings Breakdown 4 Ease of use 5 Value for money 2 Customer support 4 Functionality Pros: Easy to edit and submit reports for clients. Good analytics function available to find out the strength and weakness from the report. Users can use this software to find out client’s behaviors to best satisfy their needs. Cons: The software usually response very fast, however, sometimes I encountered slowdown and takes me few minutes to get my work done. I would recommend live support or other kind of support. Read More Showing 1 - 10 of 83 Reviews [See All Reviews](https://www.softwareadvice.com/hr/tracktik-profile/reviews/) ## TrackTik Popular Comparisons [Connecteam vs TrackTik](https://www.softwareadvice.com/hr/connecteam-profile/vs/tracktik/)[Calendly vs TrackTik](https://www.softwareadvice.com/scheduling/calendly-profile/vs/tracktik/)[Jobber vs TrackTik](https://www.softwareadvice.com/field-service/jobber-profile/vs/tracktik/) [Compare All Alternatives](https://www.softwareadvice.com/hr/tracktik-profile/alternatives/) ## Other Top Recommended Workforce Management Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3434) Recently recommended **473** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **468** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4818) Recently recommended **467** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **408** times Stuck Between Options? 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