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5
4
3
2
1
Ease-of-use
4
Customer Support
4.1
Value for money
3.8
Functionality
4
"The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly."
"Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful."
"I like the ability to have the software customized to fit our needs. I like the ability to have scheduling, payroll, billing and guard tour software all on one platform."
"Panic button being set off accidently at all hours. Complaint from users is the panic button is to big."
"Trying to get anything done is really frustrating. Expect to wait days or weeks for "support" to get back to you, and 9/10 times the response is that the problem can't be duplicated."
"No automatic reminders to staff when their skill is about to expire. No dashboard telling administrators how many staff are compliant."
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