Trafft
About Trafft
Trafft Pricing
More information on this link https://trafft.com/pricing/
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Trafft
1 - 5 of 27 Reviews
Raymond
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Zero Regrets. It's paid for itself already. My favorite purchase of 2022 so far!
My overall experience has been fantastic. I really have zero complaints. I needed a flexible booking service that was modern, simple, elegant with custom fields, sms/email notification reminders and follow ups and a system to handle payments without hassle while being easy for a visitor to navigate. Trafft aced everything. My only grump right now, is looking at the feature requests, I seen many that've been stagnant for over a year, particular features, that could be easily integrated/implemented but have not been....for a long time. It makes me question if any of my own suggestions will ever come to fruition. I know it takes time, but some of the features, are make or break, they're......absolutely necessary for some businesses. They've come a long way and you can see that via their roadmap, they're trying and that, is really what counts. I just want to see them try with some priority to some rather basic feature requests. Then...tackle the more complex, less time sensitive ones.
PROSThe simplicity of setting Trafft up is my favorite part. You don't need to fumble with anything, it's all very easy to set up and manage. It's modern, very slick interface, love the dashboard and virtually every feature is self explained. They've done a fantastic job annotating things to make them easy to understand.
CONSFirst, the inability to refund. This, is a major issue. It's been mentioned and requested for over a year and they've not yet figured out a way to handle refunding. This absolutely needs to be addressed. Second, there's a few features, that really need to be added. 1. Disable On-Site payment PER service. 2. Option to only pull / charge funds AFTER the appointment has been approved. 3. Show Payment Form (On-site, Debit/Credit) within Appointment Details - How did the customer pay? 4. Fees for cancellations and terms/conditions for cancellation/refunds. 5. The ability to show visitors when you're Available / Not Available - easily fixed with a Landing Page Redirect or a toggle for NOT Accepting Appointments. 6. The mobile scrolling, needs a little bit of code love. It sometimes, hangs in an iframe when the user is scrolling. Other than these few things, Trafft is perfect.
Reason for choosing Trafft
Trafft stood out. There were a lot of features provided with their basic offering that others weren't offering. I do wish that they'd allow for us to have 15 features/integrations on the Tier 1 plan though, instead of making us buy two codes. But....it's absolutely still work it with one. The features that my specific plan comes with, really suited my needs and the purchase didn't break the bank. I enjoy supporting active developments and seeing products come to their maximum potential. Trafft, was already doing well but from the looks of it, they're bound to be the best booking system hands down. No doubt.
Reasons for switching to Trafft
Bookafy, even though I was an early adopter, they sort of told their user base to kick rocks after switching up their pricing/service plans. I thought that I was getting custom fields with my purchase of their AppSumo deal and upon noticing some time later and requesting why that wasn't available , I was told to upgrade. It was a bait and switch. Upon purchasing Bookafy, they said "all future features and updates" during the time they were running their promotion, well....that didn't hold true. A year or so later, they stiffed early adopters with a subscription plan and left out a few core, fundamental features that pretty much, everyone needs for a functional booking system (custom fields). Everything was dandy...up until then. Thus, making the purchase void of any use. Hence, I was very pleased to find Trafft. They, included custom fields. Thankfully. Now lets hope they don't do what Bookafy did with the bait and switch. (I know someone @ Trafft is going to read this. Don't. Do. It.) Be good to us Sumo-lings. Don't betray us like some of the other vendors have. Take care of us and we'll happily continue to fund your venture. :)
Vendor Response
Thank you, Raymond, for this detailed review. Wish you many many bookings.
Replied November 2022
Tanya
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I love the customization
I've used a lot of apps, especially scheduling tools. They are the lifeblood of my business. I tried out Trafft thinking "this can't be for me - I'm a service/consulting pro". I thought it was more for brick & mortar businesses like salons. Boy, was I wrong. I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording (which is a big deal for me since I like communications to be in my brand voice). It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before!
CONSNothing critical I can think of. I would like more of a one-click option to create a booking link for each calendar.
Reason for choosing Trafft
I got a great deal, and I also love that Trafft allowed for greater flexibility with the branding and appearance of my booking pages.
Reasons for switching to Trafft
The other program did not allow any customization of the email notices. The emails were incredibly bloated with too much info that got lost for my clients.
Vendor Response
Thank you so much for your detailed review. Wish you many many bookings.
Replied September 2022
Linda
Management Consulting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Professional booking system at minimal cost
I bought a lifetime offer, so I'll never have to pay again for a recurring subscription app.
PROSFeatures and integration with Zoom, Google Meet, Zapier and booking calendars
CONSThe jump in price to get the features I needed was double the starting place.
Reason for choosing Trafft
Lifetime deal and had the features I needed to buy and forget about it in the future.
Reasons for switching to Trafft
I got tired of paying the annual/monthly charges - too expensive.
Yavuz
Information Technology and Services, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
This app great
It's a very good application, don't let the hands of the software developers be touched by a stone.
CONSI don't like the design in this app and their pricing is high for middle eastern countries.
Vendor Response
Thank you for your review :)
Replied December 2021
Kathleen
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Traffic- powerful and affordable
Great experience. Powerful and easy to use
PROSI liked the cloud based component. It gives you employee packages up to unlimited employees
CONSWhen Initially loading it can be slow at times
Reason for choosing Trafft
Cheaper and liked some features better than competitors