All Traqq Reviews
1-25 of 91 Reviews
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Ahmed Ibrahim
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
An efficient time tracking tools ‘Traqq’
Monitoring team members' activities during their project work. Also, as a manager, I am confident about time tracking. I am a bit relaxed to give my time to other important work. This is helpful for a remote team.
PROSTraqq is a detail-oriented and user-friendly tool. These covers all most all the activity required for team and time management. Traqq helps and provides information about team activity levels, timesheets, screenshots, recording, the privacy of the user when taking screenshots, dashboard, details reports, and downloads facility. Moreover, it also helps in manual time adjustment, Invoice reports, and Weekly reports. One of the efficient and diverse applications for Monitoring and Managing a team, tracking activities.
CONSThere is nothing I found bad about Traqq. Team could think of improving rich UX / UI design of the application. This would help to interact with the application by the user. More graphs and charts would help to visualize better at a glance.
Reasons for switching to Traqq
Real time tracker is much better in Traqq.
Samia
Verified reviewer
Staffing and Recruiting, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2022
Most User-Friendly Time Tracking App
Overall, I managed to keep track of how much time the employees were actually sourcing candidate pools while before we only judged based on their end results. With Traqq we managed to increase or productivity levels to about 75% allowing us to reach our quarterly targets way before the the quarter ended. We plan to continue using Traqq and fully integrating it into our organization.
PROSThe apps best feature, with accordance to my job requirement, would be being able to track our employees' time spent searching for potential talent for the positions assigned to them daily while also generating a report weekly for my Manager to review. It was so easy for me to get a grasp of all the features in this app. My job requires me to ensure our company's remote employees and in-house employees are all working towards reaching our quarterly target, and by using this app I was successfully able to monitor the time they spent in actually finding a solid candidate pool. The screenshots of their screens gave me an understanding of whether they were making candidate calls or if they were just slacking off at low activity points on their timeline. Traqq is a highly effective time tracking tool and I would recommend the app to any small enterprise or moderate sized organizations too.
CONSTraqq has been a fantastic tool for me as an Assistant Manager incharge of observing employee productivity. A very minor con would be that the screenshots need to be blurred out 10% more as, at times, I could make out some of the employees personal information such as e-mails or messages done in their off time when they have forgotten to pause their tracking or delete such screenshots.
Mujtaba
Legislative Office, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Just wow!!!
The ability to add time manually for tasks done away from the computer is brilliant.The manual time entry feature can be open to misuse.
CONSA more robust verification for manual entries might be necessary.
Alexandra
Verified reviewer
E-Learning, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Enjoy your privacy and security with the Traqq app!
It has been a great experience so far, I really like the product!
PROSAs a Project Manager responsible for a team of 11 specialists as well as a freelancer myself, I see multiple advantages of the Traqq app. Let me highlight some of them from both perspectives: (1) User privacy - although the app takes screenshots or records activity (optional) every 10 minutes, they´re blurred. Meaning that as an employer, I still see what a specialist was working on without violating their privacy. (2) Activity monitoring - this is an amazing feature for employers! I can monitor which apps a freelancer opened during their work time and see how much time was spent on using each. So if a significant amount of time was spent on non-work-related activity - well, it´s time for a serious conversation. (3) Anti-mouse-moving feature - in my opinion, it´s an extremely valuable one! If a freelancer is trying to cheat the time tracker, it simply won´t work. Traqq app detects this fake activity and it won´t be recorded. These are top-3 key features that I wanted to highlight, although there´s so much more! I chose to emphasize these as they help create a sense of trust and responsibility between an employer and freelancers.
CONSNone found so far, I really like the app and its multiple features. I´m excited to see more features coming out in the future - it´s been a great help for me and my team so far.
Indya
Verified reviewer
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
An application in tune with the times
Before using Traaq, it was not always easy to ensure that the time paid corresponded to the time worked. Traqq allow us to monitor the time worked, but also to have a better understanding of the organization of the work and the positions over time. From an HR point of view, it allows us to update job descriptions accordingly, but also to be able to discuss with the employee their strengths and areas for improvement based on the time spent on a task. We use the tool to optimize the work, but also the productivity of our employees, and it allows us to offer work flexibility according to that.
PROSThe platform is really user friendly. I like the fact that we can have a precise idea of the time spent on each application, while keeping the privacy of the content with the blurred screenshots. Also, the feature that allows to differentiate a real mouse movement vs. a movement to keep the computer active is also very relevant. From an HR point of view, it allows us to have a better understanding of the positions, especially when they are remote.
CONSIt would be interesting to have a mobile app for employees who can work through their phone (for exemple community manager)
Lissy
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Improves HR productivity
As an HR Professional, I juggle multiple responsibilities in the company including monitoring freelance workers. With Traqq, I can easily oversee our freelance workers' activities no matter how many they are in just one platform. I can see all the essential data in one glance, in real-time, all of which is safely stored. The platform is user-friendly and it's easy to navigate around different tabs. I personally love the employee monitoring tool report as I can see if there's a drop in the productivity of our freelancers. And because of its desktop screenshot and recording feature, I am able to see the progress of their work and what they are working on during that day. Since I'm getting a detailed team analysis and report, I am able to calculate the amount our freelancer earns for the hours they worked for us. Traqq improved our company's operational efficiency and it gives me more time to focus on other HR responsibilities.
CONSI didn't encounter anything that I don't like about Traqq. We're impressed with the software and we'll be using it for a very long time.
Mihai
Verified reviewer
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Astonishing Look and Feel
If someone needs a more detailed Tracking Desktop App, then "Traqq" could be the right choice. Tracking time has never been more accurate and more colorful than the one that is depicted by "Traqq".
PROSI have liked the way that the performance of the freelancers is nicely and graphically represented concerning the time that they have spent on their work. The Graphical User Information of this Tracking Desktop App is quite impressive.
CONSI am coming from a background of using Tracking Desktop Apps such as the ones maintained by "Freelancer", "Guru", and even "Upwork". They are more related to the direct relationship between an individual freelancer and the freelancing portal. I have seen the "Traqq" App on a "Mac O.S. X" machine. It has a great design. It is nicely integrated into the System-Tray. Functionally, it is better suited for a Project Manager who is watching their whole Team at once. What has impressed me is the way that the time is nicely and graphically represented following the performance of the freelancers. Still, for an individual freelancer, it is a little bit too much that somebody lower than the Project Management level would require.
Rachel
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Experience using Traqq on a remote-based team
The app is fantastic for tracking time, even when offline. It syncs up once you get back online, ensuring accurate and verifiable tracking regardless of connectivity.
CONSThe automatic screenshots can be a bit intrusive and disrupt the workflow. Also, there might be a lag when it's recording desktop activity
Thomas
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
Software that respects privacy
The ethical tracking feature is very reassuring. I love how it's built not to spy on employees and doesn't record sensitive data like passwords and private messages
CONSThe system could benefit from a more user-friendly interface. It took a while for some team members to get the hang of it
Sandy
Accounting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Very good
It's amazing I recommend it very highly
PROSIn our sales team, Traqq's intuitive UI and navigability have made time tracking more efficient and user-friendly. The anti-cheating algorithm ensures that everyone stays honest, which is crucial for building trust within our team.
CONSTraqq is useful, but it could benefit from integrations with other sales and CRM tools. Furthermore, a built-in payroll feature would make paying our team members more convenient and hassle-free
Anonymous
10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Time tracker that is both employee and HR friendly
I would rate as 9/10 only due to the downsides but these can be easily improved.
PROSHi! The past 3 years I've been working remotely and have experienced time-tracking apps. While I don't mind what the apps do, actually it felt a little intrusive. Good thing about Traqq is they have this blur feature when taking snaps and some snaps can also be deleted. While I understand the need for micro-management especially in this kind of setup, as an employee I would prefer if my boss has a little trust and respect for me by not necessarily knowing all the details of what I'm working on. At least with the blurring effect not every detail is exposed whilst still being able to give my boss assurance that I'm making a good use of my time. I think this is a win-win for everyone. Also, it has a feat that reminds you when you're being idle for sometime. As an employee/user, I think this happens to other fellow freelancers especially when they get overwhelmed so a gentle reminder would help them get back on track.
CONSHonestly, I haven't really used for significant time. But so far, I think it has no mobile app and that the HR can see deleted snaps from tracker. Personally, I think deleted snaps should no longer be accessible to the HRs or at least set restrictive process when accessing deleted snaps as the snaps were deleted by the user for a reason. I also think it should have a mobile counterpart as some users, me for instance, prefer being able to switch from company to personal device from time to time and it would be good to be able to access tracker on my personal device so I can check whenever even when I'm not working. Aside from these minor dents, I think there are no other downsides with app and is overall a great app.
Ejiroghene
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Why I would recommend Traqq to anyone working remotely
My experience with traqq has been great especially compared to other time tracking apps i have previously used.
PROSI like how the creators of this app have sat down and designed a system which takes every major problem or need in automated work time tracking and finds a way to solve or mitigate those issues. I also like that the app comes with an analytical tool which has helped to increase efficiency by identifying areas of poor performance. An additional feature related to this that i really like is the ability to generate customized automated reports for analytical data. Lastly i like the fact that the user can delete automatic screenshots that are not relavant to the job at hand e.g provate chats and emails accidentally captured another related feature i like is how sensitive information is protected from view in the screenshots
CONSFor me there is really nothing i find wanting in this app. I believe it will only get better in future iterations
Reasons for switching to Traqq
I believe in continous process improvement, so i am always on the look out for better toolsa d methods that will improve the quality of my work.
Vendor Response
Thank you for your kind feedback Ejiroghene! More automation will be coming soon ;)
Replied March 2022
Esteban
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Amazing service
10 out of a 10
PROSFeatures are absolutely great, highly recommend.
CONSthere are a few cool features that I would like to have in the future like track per project and freelancer
Reasons for switching to Traqq
Features and ease of use
Vendor Response
We very much appreciate your feedback and review, Esteban! The good news is that Project management will be coming in the mid quarters of 2022!
Replied March 2022
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Traqq Consulting Experience
Easy of use and not invading the privacy of employees
CONSThe features they are/will be developing are great especially around analytics for the HR manager to drive capacity, the app will be even better. Nothing really negative to say.
Reason for choosing Traqq
Easy to implement
Monty
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Time traaqq
Overall great app to use for employee tracking and time tracking
PROSI liked how the software manged to track every single employee's time and hour it allowed me to check their performance.
CONSIt should have more color to design to the site and It should more colourful to make it unique
Vendor Response
Thank you for sharing your experience, Mony! We always appreciate receiving your feedback
Replied March 2022
Muhammed
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Traqq is worth its hype!
Very friendly UI/UX designs. And it was really easy to navigate! My employers could see what applications I visited during my work hours. Although it'll blurr the exact thing I was doing, but at least, my employers could track our project journey right from the comfort of their screen and I think that's a superb feature! I also loved the fact that this software tracks my hours accurately.
CONSIt doesn't have GPS location tracking. I believe this should be a great addition because I didn't see any features like this. Also, variety of languages should be available. If you're not a fluent Native English speaker, you might find it difficult to use this software.
Dhaniel
Verified reviewer
Accounting, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
My experience with Traqq
The detailed reports provided by Traqq have been invaluable for our monthly team reviews. The ability to compare the performance of individuals and teams has helped us identify areas for improvement and celebrate success.While Traqq offers a great range of features, it can take a little while to get used to the interface. A more intuitive design would make the learning curve a bit less steep.
Lamis
Arts and Crafts, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
amazing srevice
The video recording of desktop activity is an interesting feature. It provides a visual representation of work done, which can be helpful for understanding productivity patterns
CONSThe video recording feature, while interesting, can feel a bit invasive to some team members. A clearer communication about its usage and benefits might help alleviate concerns.
Baris
Verified reviewer
Financial Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Well designed solution for employee tracking
Unlike other tracking software, Trapp gave me a better dashboard, reporting options, and better privacy.
PROSIt is easy to use and has many features. They included almost all the features I wanted. The platform gives importance to privacy. The usage is intuitive and the features help me to save time to prepare reports.
CONSThere are many similar services but I believe that this has significant differences and gives a better overall solution to time tracking.
Reason for choosing Traqq
Alternatives provide a time tracking feature but Traqq gives a whole solution not just a feature.
ayla
Accounting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Traqq is the future
Overall very positive and helpful.
PROSTraqq's strength lies in its ethical tracking feature. Smart solution for both management and employees, providing a way to respect the employees’ privacy and efficient accountability.
CONSWhile the ethical tracking feature is commendable, it would be good to be able to customize it on some occasion.
Chiara
Education Management, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Would recommend
The app is fantastic for tracking time, even when offline. It synchronizes automatically once an internet connection is reestablished, ensuring accurate and verifiable tracking regardless of connectivity. It's a feature that our remote team has found particularly beneficial, given the varying quality of internet connections in different locations
CONSThe automatic screenshot feature, while helpful in maintaining transparency, can be a bit intrusive at times. It has caused some minor disruptions in the workflow, especially when it's recording desktop activity. A more subtle approach, or perhaps customizable frequency, could help mitigate this
Nia
Higher Education, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great app
Traqq has simplified managing my time and prioritizing tasks. The customizability of the app allows it to adapt effortlessly to my specific needs.
CONSTraqq's lack of integrations with other tools is a downside. Including a direct payroll feature would significantly ease the handling of payments.
Fouwaz
Verified reviewer
Computer Games, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
My demo experience with traqq.
The UI/UX experience was sweet; it was easy to navigate as a first-time user; the productivity algorithm is impressive as it also deletes unwanted mouse movements.
CONSEven though it was a simple experience, I feel the software is loaded with many features, which could be a bit too much, but again, this is entirely personal; I think this would work well for companies with many employees.
Vendor Response
Thank you for sharing your feedback with us Fouwaz! We'll account for it in our future builds :)
Replied March 2022
Adriana
Writing and Editing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Efficiency and proactivity in a short period of time
Traqq's user-friendly UI and navigability have made time tracking so much easier for our team. The anti-cheating algorithm fosters an environment of trust and honesty
CONSLack of mobile version, as well as Linux.
Jaylin
Architecture & Planning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Traqq is a perfect fit
My experience with Traqq is amazing. It is still ongoing and I would recommend Traqq to anyone for managing time.
PROSThe ethical tracking feature of Traqq has really won me over. It's refreshing to see a time-tracking app that respects user privacy and doesn't record sensitive information. This has made my team feel more comfortable using the app.
CONS"One minor drawback I've noticed is that the notifications can be a bit distracting at times. It would be great if there was an option to customize the frequency of these notifications.