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Typeform vs Userflow

Typeform vs Userflow

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Overall Rating
4.7 (867)
4.8 (12)
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.2 / 5
4.8 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.5 / 5
4.8 / 5
Last Review Written
September 12, 2024
July 19, 2023
Pros/Cons
  • Pros

  • I love how easy this made the process of getting documents from customers. It looks great and is super easy to set up.
  • Typeform is great for making surveys look more appealing. It's easy to build surveys and make them look better than simple interfaces like Surveymonkey or Surveygizmo.
  • The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them.
  • Cons

  • Unable to remove their branding unless you pay twice as much. So essentially you have to pay €40 more every month just to remove their branding.
  • Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.
  • Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features.
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  • Pros

  • The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.
  • Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.
  • It is a great tool at a great price. The customer service is great.
  • Cons

  • There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.
  • Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos