What is uAttend?

uAttend is an employee management system developed for all mobile platforms. It is a cloud-based solution for tracking attendance and time records for employees. The application allows employees to punch-in and out via web browsers, time clocks and mobile devices. The application also allows punching-in and out from remote locations that have been designated by the employers through geo-location hot spots.

uAttend keeps a real-time record of punch-in and out time and any transfers to different departments. Tackling things like preventing overtime pay abuse, slow payroll generation, delays in time card approval and missed version updates.

Version updates do not require any extra fees. Also, through its automated time card process, employees receive ale...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

366 Reviews of uAttend

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(241)

241

4 stars

(99)

99

3 stars

(21)

21

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 366 results

August 2018

Keenan from ALPS Group Nation

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

August 2018

Time Tracking Made Easy

Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you.

Pros

Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too.

Cons

The setup can be confusing and time-consuming. That's the main issue I've had with it.

Response from WorkWell Technologies

Replied August 2018

Hi Keenan, Thank you for taking the time to leave a review. We're so happy to hear that you are taking advantage of the robust reporting features available with your uAttend Time Clock. We strive to create the best user experience possible and greatly appreciate your feedback! We hope you'll take advantage of the new intuitive self-guided setup wizard that helps you get up and running quickly and easily. Within seconds you will add your overtime, break, lunch rules and more. If you ever need anything in the future, please do not hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

September 2019

Campbell from DFW Linen and Laundry Services

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Great product and service

Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!

Pros

Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!

Cons

Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.

May 2020

Heather from Hillside Dental Centre

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

Effective but Bare Bones

Overall I like this product enough to keep using it. You do have to be very computer literate to accomplish complicated tasks.

Pros

Inexpensive and generally good customer service.

Cons

Interface is not intuitive. Too much bouncing around to different areas to accomplish simple tasks

September 2018

Philip from Black Creek Mercantile

Company Size: 11-50 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

September 2018

Passable, but has significant drawbacks

Pros

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

Cons

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

Response from WorkWell Technologies

Replied September 2018

Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

March 2020

Rafat from Vantage LCM ( Legal. Corporate. Media )

Verified Reviewer

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2020

Able attendance software which does it's job well

It performed well where it counts. There weren't any discrepancies between the management and the employees when it came down to attendance management.

Pros

It's efficient where it counts. The timing and response for the fingerprint biometrics are quite dependable. It integrates well with the accounting and performance management software.

Cons

There isn't much negative here. It can be a little tough to set-up and adopt (initially) as pointed by the administrative department.