uAttend Software

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Find out more:

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About uAttend

uAttend is an employee management system developed for all mobile platforms. It is a cloud-based solution for tracking attendance and time records for employees. The application allows employees to punch-in and out via web browsers, time clocks and mobile devices. The application also allows punching-in and out from remote locations that have been designated by the employers through geo-location hot spots. uAttend keeps a real-time record of punch-in and out time and any transfers to different departments. Tackling things like preventing overtime pay abuse, slow payroll generation, delays in time card approval and missed version updates. Version updates do not require any extra fees. Also, through its automated time card process, employees receive alerts each ...

uAttend Pricing

uAttend pricing starts at $22 per month and scales with the number of employees. All monthly plans support two time clocks and one administrator, and comes with the cloud and mobile app, lifetime warranty on hardware, lifetime data storage, free software upgrades, and unlimited customer and technical support Monday-Friday.

Starting price: 

$22.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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uAttend - Reporting dashboard

uAttend User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 374 reviews

User Profile

Keenan

Verified reviewer

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

August 2018

Time Tracking Made Easy

Using uAttend has helped us keep track of our employees' arrival and departure times. It serves as a great accountability tool. It makes entering payroll very easy because it calculates the hours for you.

Pros

Enables employees to clock in using a code, fingerprint, or smartphone which is great for remote and field employees. It shows who is in and out. The reports are very helpful and informative, too.

Cons

The setup can be confusing and time-consuming. That's the main issue I've had with it.

Response from WorkWell Technologies

Hi Keenan, Thank you for taking the time to leave a review. We're so happy to hear that you are taking advantage of the robust reporting features available with your uAttend Time Clock. We strive to create the best user experience possible and greatly appreciate your feedback! We hope you'll take advantage of the new intuitive self-guided setup wizard that helps you get up and running quickly and easily. Within seconds you will add your overtime, break, lunch rules and more. If you ever need anything in the future, please do not hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

Replied August 2018

Campbell

Company size: 51-200 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

Great product and service

Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone!

Pros

Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful!

Cons

Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc.

Reasons for switching to uAttend

wasn't cloud based and way to difficult to set up

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Great and Inexpensive time tracking.

This is the best priced and easiest software to use.

Pros

This software is so easy to set up and use.

Cons

I can say that so far, I've had no issues with the software.

Reasons for choosing uAttend

This is the best priced and easiest software to use.

Reasons for switching to uAttend

Our old software was outdated.

Philip

Company size: 11-50 employees

Industry: Furniture

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

September 2018

Passable, but has significant drawbacks

Pros

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

Cons

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

Response from WorkWell Technologies

Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

Replied September 2018

JAMIE

Company size: 11-50 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Great easy to use time clock system

Making it easier for user to clock in and out, via phone, browser, also the ability to keep users from having others clock in for them, using a fingerprint.

Pros

Easy to navigate, easy to customize. Great for getting time sheets via PDF form to easily email to my boss if she is out of the office or I am.

Cons

Maybe the way some options are tucked into other menus so you have to navigate a bit to find them, but still easy to use.

Reasons for choosing uAttend

Cheaper, for more it seems. They wanted so much upfront just to get updated.

Reasons for switching to uAttend

Cheaper, easier to use.

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