--- title: "uAttend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of uAttend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if uAttend is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/uattend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [uAttend](https://www.softwareadvice.com/hr/uattend-profile/) / uAttend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/uattend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/uattend-profile/alternatives/) # uAttend User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 456 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 298 reviews (65%) - 4 stars: 116 reviews (25%) - 3 stars: 32 reviews (7%) - 2 stars: 7 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. - The system is intuitive, secure, and saves a significant amount of administrative time. - It was a great solution when we needed fingerprint timeclocks. ### Most mentioned cons - Sometimes the machine will not scan fingerprints causing employees to get upset. - I have not found the cheap cost to be worth it. - structure and naming are not intuitive and user friendly. ## uAttend customer reviews Showing reviews 1-25 of 456 (page 1). ### President / Owner - Overall rating: 1/5 - Reviewer: Tom M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish I did not buy this. It is difficult to use and is a huge waste of time to make it work. There other systems out there that work better. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I do not like it and the customer service is not the best. The people on the phone want to argue about how people should be paid. #### Cons The new update makes it more difficult to use. Also, it collects time to the hundredth of an hour and our payroll pays to the tenth of an hour. If I change it to a tenth of an hour, it rolls the time backward which means they get paid before they even get into the building. I spend time EVERY week making adjustments to the time to make it useable. --- ### H&W Capilano's 1 week review - Overall rating: 5/5 - Reviewer: Lorraine B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. Considering the price point, it’s fantastic and something I would definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The app is tech-friendly and very easy to follow. Everything is laid out clearly, which makes it simpler for staff to understand. #### Cons I’d like to be able to track my payroll totals if that option is available. I may have missed where this function is located. I also wanted to have the schedule to be accessible to the app. #### Reasons for choosing uAttend Price point is the number one issue. It was very expensive. #### Reasons for switching to uAttend It's the most confusing product in the world. Customer service was non-existent. Lots of mistake were made by staff. --- ### easy to keep track - Overall rating: 5/5 - Reviewer: john p. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. helps manage employees so you do not have to physical see then #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros uattend works great for the company easy to use and set up easy for employees to clock in with finger prints #### Cons i think uattend has nailed it there is nothing bad to say about this every detail works as it should --- ### Time Keeper - Overall rating: 5/5 - Reviewer: Dawn M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Great and easy program to use. Customer service is great when you have questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros uAttend software and equipment is very easy to install, use and the software keeps great track of time. #### Cons I can not think of anything that I like least about uAttend. #### Reasons for switching to uAttend The program and equipment was not working correctly. --- ### uAttend Time Clock - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely amazing - everything from the ease of use to the customer service support - all are great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many features I love about this software! I work remotely and I process all payroll, manage HR, and handle all new and inactive employees. I'm able to input all employee information including sick and vacation pay accrual, gross pay amount, automated holiday pay-days. I can easily adjust any timesheets that may be incorrect or have a missed punch-in or out. #### Cons I have zero complaints about this software! #### Reasons for choosing uAttend the price, ease of use, customizations, physical time clock options --- ### Too Cumberson, - Overall rating: 3/5 - Reviewer: Barbara A. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Not happy with the product, I came here after the purchase, so I didn't have a say in the program. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I don't like any of it. If someone doesn't do time correctly, or the holiday isn't set up, it requires too many people to correct an issue #### Cons Too difficult to adjust for errors, requires too many people for one task #### Reasons for choosing uAttend I don't know #### Reasons for switching to uAttend Intuit had too many mistakes that they failed to correct --- ### Great product and service - Overall rating: 5/5 - Reviewer: Campbell K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Its been wonderful! We have multiple locations and they all link in together to make employee tracking easier and the since its cloud based its very handy rather than using a software that's only available on one computer. I would recommend uattend to anyone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use for training employees and they understand it easily. We love the app and the features within the system as well. The reporting and ease of use is great! I used the online chat the other day and it was very easy, quick and we were able to make adjustments to my account quickly. Very helpful! #### Cons Wish sending automatic reports was easier. We're a small business so we don't' have a major IT department to link everything in order to get automatic reports where as we can with other software we use. We're unable to get automatic reporting set up unfortunately. It is offered but its not as easy as quickbooks etc. #### Reasons for switching to uAttend wasn't cloud based and way to difficult to set up --- ### Reliable and Easy-to-Use Time Tracking Solution - Overall rating: 5/5 - Reviewer: Baila R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with uAttend has been very positive. It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros uAttend is a reliable and user-friendly time tracking solution that works well for organizations that need accurate employee timekeeping without unnecessary complexity. The system is intuitive, secure, and saves a significant amount of administrative time. #### Cons Limited customization in reports and notifications No built-in payroll processing Some advanced features require higher-tier plans --- ### An affordable solution if you have multiple locations and need an accurate timeclock - Overall rating: 4/5 - Reviewer: Suzanne W. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It was a good solution when we needed it. Our company has several remote sites, so we needed a way to be sure our employees showed up on site when they said they did. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was a great solution when we needed fingerprint timeclocks. The added convenience of a PIN code was nice when someone had a bad fingerprint! #### Cons We run 24 hours/day, so when an employee would work 6pm-6am, the time would not cut off at midnight and move into the next day at 12:01am. In other words, all 12 hours would show on the night they clocked in, instead of 6 hours for the first day and 6 for the next. This caused some issues because our pay week cut off at midnight each Saturday. --- ### Easy Onboarding and Smooth Timecard Management - Overall rating: 4/5 - Reviewer: Jack R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When onboarding new employees, the process is straightforward, and it’s easy for them to punch in their timecards right away. I can also review everything by pay period without any hassle. The overall speed is pretty good too, so there really aren’t any major issues. #### Cons When I download an individual employee’s timecard, it saves as an HTML file, which is pretty inconvenient. I’d prefer to download it as a PDF, but since that isn’t an option, I end up clicking Print each time and saving it as a PDF manually. --- ### Easy to use - Overall rating: 4/5 - Reviewer: Rachel X. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to track hours and holidays. Easy to use features. Easy customer support chats. Affordable plans for fluctuating seasons. I like that I don’t have to use features that don’t apply to me. #### Cons Admins clock in too! Why can’t they have hours tracked the same way as employees? 2 Factor authentication, I wish there was an option to turn it off. I use a lot of devices. --- ### Passable, but has significant drawbacks - Overall rating: 3/5 - Reviewer: Philip H. - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software #### Cons There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data. #### Vendor response Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com Replied September 2018 --- ### Corrections - Overall rating: 3/5 - Reviewer: Tawnya M. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros For the cost it is not a bad program. I like how it calculates the sick pay and the PTO time and takes it off that is really helpful. I love the chat option as well online if I need help with something that is very helpful. #### Cons Ever since the new layout started about a month or two ago now I have had some issues. I know this is simple issue but I liked how all the hours showed and I didn't have to scroll down. Also, a major issue since the new layout and I was told I would hear back when it gets corrected I have not heard anything so I'm assuming either nobody reached back out or it has not been corrected yet is I used to have the installers be able to approve there timecards and clock IN & OUT for lunch on there phone through the app and since the new layout they can no longer do so. This makes it complicated for me as they work out in the field and it was best for them to approve their timecards and be able to clock In & Out for lunch via the app. I don't see them because I come in after they get here and it's hard for me to catch them to get them to sign their payroll period card come payroll week it was easiest when I had them approve it through the app. I was told since the new layout that it has to be all the employees on the app or all employees not on the app. That to me is just not acceptable when previously it worked out perfectly before the new layout. It was great to have the office employees sign there sheet physically because I see them daily and to have the installers approve them manually through the app. This is a major issue. --- ### Good for the buck - Overall rating: 4/5 - Reviewer: Strauss N. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a good overall experience and would recommend its use to anyone just starting out on using online and electronic tracking of time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is easy to set up and easy for the employees to use. I like the way I am able to manipulate most things if needed. Vacation tracking is easy, however I would like more variables available as to how that vacation or PTO is calculated. I also liked being able to choose how each employee clocks in, whether it is with a passcode, tag, finger print or online. #### Cons I would like to be able to delete a lunch break that wasn't taken #### Reasons for choosing uAttend UAttend had the simplicity of just clocking in and out and vacation tracking, which is what I needed the most and the price was right. #### Reasons for switching to uAttend The old system did not allow any correction to be made to the clocking in and out, so any adjustments needed to be made manually --- ### uAttend review - Overall rating: 4/5 - Reviewer: Wendi D. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I like uAttend because most employees work for their home department so 90% of the time-cards are right. It becomes challenging trying to figure out where regular & OT was worked & thus needs to get paid from when employees work for different but related entities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The best part of this software is being able to see time-cards and run reports for employees that work at any of our 4 related entities (with different EINs). The next best thing is their customer support chat, I am always given the info needed and they have a portal that contains so much useful information you can research on your own. The third best thing is the ability for employees to select department transfer to have their time posted to the correct department or location (in our case the departments also indicate the entity) #### Cons My least favorite part is that we do have 4 entities and some employees work in several locations. The software makes you choose a "Home" department for every employee and the down side is that all OT gets subtracted from regular pay column and added to OT column of the HOME department, even if that is not where the OT was worked. I run time-card reports and select employees who work in different locations (separate EIN) --- ### Time foruAttend - Overall rating: 5/5 - Reviewer: Denise W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We mostly have hourly employees and use the time clock to punch in and out. When hourly workers forget to punch in their punch out can be adjusted virtually. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Managing time cards online nd virtually is ideal for virtual businesses. Also the reporting functionality helps get a great overview of hourly employees - comparison and by employee. #### Cons The physical time clock is a bit difficult to install. Once it is installed, the process runs well. --- ### Saves time doing Payroll!! - Overall rating: 5/5 - Reviewer: Laurie M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love my experience across the board. Saves me so much time & I know it's accurate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of our mobile employees working at off site locations and able to punch in with their phone. Plus as admin being able to set up/adjust the GPS radius for mobile punch ins. I no longer have to chase employees for not turning in their timesheets in order to submit payroll. #### Cons On rare occasions employees have said they couldn't punch in/out, so I manually will do it for them. Having a smaller company it's not a big deal and it doesn't happen often, however if we had a much larger employee size that might become an issue. #### Reasons for switching to uAttend The offsite timesheets were a constant hassle to collect on time & often was inaccurate. --- ### Fantastic record keeping - Overall rating: 5/5 - Reviewer: Zarmin K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I love it. We started using this during the COVID-19 pandemic so it has been a great app for myself & co-workers. We still use it during WFH. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When I work remotely it can keep a track of my log in & out. Also, my lunch break ^ breaks in general. #### Cons That if i work over 9/10+ hrs, it automatically givers me an error. Maybe my company had a certain time frame active. --- ### Great Product, Great Price - Overall rating: 5/5 - Reviewer: Worthy C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered After initially using paper time sheets, the switch to uAttend about 5 years ago was a life changer!!! Having 10-15 employees that travel a 100 mile radius can make it difficult to collect time sheets. Using the uAttend app has made it easy to collect and report time worked, vacation, and monitor who is currently working. I highly recommend uAttend to companies of any size to track various employees working at multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to use the app or desktop function to record time punches. It is easy to see who is in and out at a quick glance. Compiling time sheets for payroll is quick and easy. Ability to talk with the help desk who provides quick and accurate response and access. #### Cons There are some instances when passwords have needed to be reset for unknown reasons, but it is a quick and easy process. #### Reasons for choosing uAttend Ease of use and price point --- ### Made My Job Easy! - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Great had no issues whatsoever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Payroll was a breeze, any problems with timesheets were easily seen for me to correct. saved me hours of work. #### Cons We were only limited on app based systems weather it be a phone or tablet as a time clock. Employees still prefer a physical time clock while some also like the app. You should cater to both and let them work in together if you in invest into a product. --- ### Simple, Easy to Use - Overall rating: 4/5 - Reviewer: Kelly H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall - it works for what we needed. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's not complicated for the average user. Easy to utilize. For larger companies - I could see this working well with all of the options for employees to clock in/out, etc. #### Cons I would prefer to have a few more options - particularly for the web-based folks (we don't use the other systems, so I can't speak to that). For instance, it would be beneficial to be able to deactivate certain benefit codes if they aren't being used for the company. We have people who will inevitably choose one and the system allows it -- but then it doesn't deduct from the correct allocation of benefit hours unless it is caught by admin/supervisor. In addition - getting to a point of analyzing benefit hours when an employee has a question is cumbersome. AND - the pop-up on the Services screen to tell you that you can't access certain things unless you use a punch clock -- is also a pain when we only do web. We don't need that reminder every single time we look at that screen. Finally, we allocate a lump sum of benefit hours on Jan 1 for each employee. And if they do not use all hours, they are allowed to carry those hours over into the 1st Quarter of the following year. At the end of the 1st Quarter, if they have not used the carryover, they lose it. But they still have the 'new hours' that were allocated on January 1. It would be helpful as we've had with other systems to be allowed to identify the difference, and remove the carryover - but leave the new so employees know and can see what happened. --- ### uAttend cannot alert you if someone does not punch in! - Overall rating: 3/5 - Reviewer: Sabrina S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Since they became Workwell, the support assistance has really gone downhill. They don't answer their phones on time, they don't respond quickly to support requests. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I have liked that uAttend is pretty easy to setup and use. #### Cons The software has no capability to alert a supervisor if an employee does not punch in. It can alert you if a person punches in or out early or late but if the person just doesn't show up at all, radio silence. So our supervisors are having to constantly check the app to see if a person has arrived at all. Such a basic, minimal, requirement for timeclock software. Completely invalidates any positive features about the product. And support will tell you that many other customers have requested this (for years apparently) but it is not even "on the roadmap." Good grief. --- ### Works well. - Overall rating: 4/5 - Reviewer: Sean B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Over all it is a good system. Other than a few minor bugs, I’m satisfied with this system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the mobile access for employees. They’re able to see all their PTO anytime they need it. #### Cons Mobile app is buggy and unreliable at times. Punches don’t always sync between the app and clock. #### Reasons for switching to uAttend Old system was sunsetted --- ### YBRC's uAttend review - Overall rating: 5/5 - Reviewer: Catherine M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with this service and have no intention to change companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mobile app, ease of use, remote access, ease and speed of generating reports for payroll #### Cons I wish there were more reports for specific employees with more details. #### Reasons for choosing uAttend Simplicity for my employees and remote access #### Reasons for switching to uAttend I wanted an updated, mobile and digital option. --- ### Great, easy product! - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. uAttend is great. It has been a trusty product at a great price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros uAttend makes my payroll day run quick and smooth. I know I have accurate times for my guys and it makes payroll worry free. #### Cons I wish I could start the guys at the same time everyday. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/uattend-profile/reviews/?page=2) --- uAttend Reviews, Pros and Cons - 2026 Software Advice