--- title: "uAttend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of uAttend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if uAttend is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/uattend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [uAttend](https://www.softwareadvice.com/hr/uattend-profile/) / uAttend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/uattend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/uattend-profile/alternatives/) # uAttend User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 456 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 298 reviews (65%) - 4 stars: 116 reviews (25%) - 3 stars: 32 reviews (7%) - 2 stars: 7 reviews (2%) - 1 star: 3 reviews (1%) ### Most mentioned pros - We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. - The system is intuitive, secure, and saves a significant amount of administrative time. - It was a great solution when we needed fingerprint timeclocks. ### Most mentioned cons - Sometimes the machine will not scan fingerprints causing employees to get upset. - I have not found the cheap cost to be worth it. - structure and naming are not intuitive and user friendly. ## uAttend customer reviews Showing reviews 1-25 of 456 (page 1). ### President / Owner - Overall rating: 1/5 - Reviewer: Tom M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish I did not buy this. It is difficult to use and is a huge waste of time to make it work. There other systems out there that work better. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I do not like it and the customer service is not the best. The people on the phone want to argue about how people should be paid. #### Cons The new update makes it more difficult to use. Also, it collects time to the hundredth of an hour and our payroll pays to the tenth of an hour. If I change it to a tenth of an hour, it rolls the time backward which means they get paid before they even get into the building. I spend time EVERY week making adjustments to the time to make it useable. --- ### H&W Capilano's 1 week review - Overall rating: 5/5 - Reviewer: Lorraine B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We’ve only been using this time clock for about a week, but based on my experience with multiple time-tracking systems in the customer service industry, I’m very impressed. Considering the price point, it’s fantastic and something I would definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The app is tech-friendly and very easy to follow. Everything is laid out clearly, which makes it simpler for staff to understand. #### Cons I’d like to be able to track my payroll totals if that option is available. I may have missed where this function is located. I also wanted to have the schedule to be accessible to the app. #### Reasons for choosing uAttend Price point is the number one issue. It was very expensive. #### Reasons for switching to uAttend It's the most confusing product in the world. Customer service was non-existent. Lots of mistake were made by staff. --- ### easy to keep track - Overall rating: 5/5 - Reviewer: john p. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. helps manage employees so you do not have to physical see then #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros uattend works great for the company easy to use and set up easy for employees to clock in with finger prints #### Cons i think uattend has nailed it there is nothing bad to say about this every detail works as it should --- ### Time Keeper - Overall rating: 5/5 - Reviewer: Dawn M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Great and easy program to use. Customer service is great when you have questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros uAttend software and equipment is very easy to install, use and the software keeps great track of time. #### Cons I can not think of anything that I like least about uAttend. #### Reasons for switching to uAttend The program and equipment was not working correctly. --- ### uAttend Time Clock - Overall rating: 5/5 - Reviewer: Mary H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely amazing - everything from the ease of use to the customer service support - all are great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many features I love about this software! I work remotely and I process all payroll, manage HR, and handle all new and inactive employees. I'm able to input all employee information including sick and vacation pay accrual, gross pay amount, automated holiday pay-days. I can easily adjust any timesheets that may be incorrect or have a missed punch-in or out. #### Cons I have zero complaints about this software! #### Reasons for choosing uAttend the price, ease of use, customizations, physical time clock options --- ### Too Cumberson, - Overall rating: 3/5 - Reviewer: Barbara A. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Not happy with the product, I came here after the purchase, so I didn't have a say in the program. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I don't like any of it. If someone doesn't do time correctly, or the holiday isn't set up, it requires too many people to correct an issue #### Cons Too difficult to adjust for errors, requires too many people for one task #### Reasons for choosing uAttend I don't know #### Reasons for switching to uAttend Intuit had too many mistakes that they failed to correct --- ### Reliable and Easy-to-Use Time Tracking Solution - Overall rating: 5/5 - Reviewer: Baila R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with uAttend has been very positive. It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas that could be expanded, it performs its core functions very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros uAttend is a reliable and user-friendly time tracking solution that works well for organizations that need accurate employee timekeeping without unnecessary complexity. The system is intuitive, secure, and saves a significant amount of administrative time. #### Cons Limited customization in reports and notifications No built-in payroll processing Some advanced features require higher-tier plans --- ### An affordable solution if you have multiple locations and need an accurate timeclock - Overall rating: 4/5 - Reviewer: Suzanne W. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It was a good solution when we needed it. Our company has several remote sites, so we needed a way to be sure our employees showed up on site when they said they did. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was a great solution when we needed fingerprint timeclocks. The added convenience of a PIN code was nice when someone had a bad fingerprint! #### Cons We run 24 hours/day, so when an employee would work 6pm-6am, the time would not cut off at midnight and move into the next day at 12:01am. In other words, all 12 hours would show on the night they clocked in, instead of 6 hours for the first day and 6 for the next. This caused some issues because our pay week cut off at midnight each Saturday. --- ### Easy Onboarding and Smooth Timecard Management - Overall rating: 4/5 - Reviewer: Jack R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When onboarding new employees, the process is straightforward, and it’s easy for them to punch in their timecards right away. I can also review everything by pay period without any hassle. The overall speed is pretty good too, so there really aren’t any major issues. #### Cons When I download an individual employee’s timecard, it saves as an HTML file, which is pretty inconvenient. I’d prefer to download it as a PDF, but since that isn’t an option, I end up clicking Print each time and saving it as a PDF manually. --- ### Shortcomings of uAttend System - Overall rating: 3/5 - Reviewer: CHARLES C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It basically serves our most essential need, but overall experience is anything but satisfactory. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Affordable pricing. Not much to say beyond the essential functionalities. #### Cons 1. different login windows cause confusion and login difficulties. (some ask for user ID, some as for email, if I am not mistaken). 2. we manage multiple accounts. when logging into another account, we are forced do a search or "find my account" first, which is uniquely incomprehensible, probably reflecting a very obsolete design or approach. 3. hard to find historic data. beyond certain time back, we have to reload page by page to retrieve the record. 4. structure and naming are not intuitive and user friendly. we use very minimal functions and still find it not easy to use. 5. We have approximately 260 staff, about 2% of their clocking fail everyday for some reason. 6. We have been using this portal for nearly a decade and have not seen much improvement made. 7. The clocking devices do work well with facial recognition and mistake employee's identity from time to time. #### Reasons for choosing uAttend Don't know because my predecessor picked it. --- ### Easy to use - Overall rating: 4/5 - Reviewer: Rachel X. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to track hours and holidays. Easy to use features. Easy customer support chats. Affordable plans for fluctuating seasons. I like that I don’t have to use features that don’t apply to me. #### Cons Admins clock in too! Why can’t they have hours tracked the same way as employees? 2 Factor authentication, I wish there was an option to turn it off. I use a lot of devices. --- ### Useful Employee Time Tracker - Overall rating: 5/5 - Reviewer: Abigail H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a useful time-tracking software with most features one would want for a time clock. Have not had any issues or errors, however vacation hour-tracking must be manually reset annually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is easy to implement and use, requiring minimal administrative time and upkeep. The interface is easy to use. #### Cons Employee holiday and vacation hours do not automatically reset to the appropriate amount every calendar years. This must be manually entered every New Year. --- ### Basic clocking in app - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros UAttend is easy to use and has no frills. Employees can easily log in, clock in, and see their timecard from their phone. #### Cons No frills is fine but it's really minimal. There isn't an easy way for employees to send in a time correction if they forgot to punch in or out. Our employees just send an email and the administrator has to fix it on their end. This is fine but it would be nice if the employees could put in a correction with a note and the admin could approve/deny the correction that way. Also, not that this affects functionality, but aesthetically the app is very dated. #### Vendor response Hello and thank you for taking the time to leave a review. It's great to hear you're taking advantage of the free mobile app that is included with your uAttend time and attendance system. If you grant employees permission to edit their timecards, they can add in their forgotten punches quickly and easily right within the app. From their timecard, the employee would select the day of the missed punch, click on actions in the top right corner and select add a punch. Just make sure that you've granted the employees editing rights from within your account settings. Customer service is happy to walk you through this if you'd like. We are currently working to update the app and we hope you enjoy the improvements slated to be released later this year. Replied May 2019 --- ### Tam Review 18/19 - Overall rating: 4/5 - Reviewer: Jackie B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, pretty good. There have been a few changes/updates since I have started processing payroll (July 2018) that have made it easier and if it didn't, improvements since with user reviews. Quick response time for you to change things based on customer request, and that is amazing! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Dashboard integration helps with daily missed punches, expense breakdown, and upcoming leaves, etc. Ease of use - reporting can be emailed or exported Upgrade based on reviews - changing the time card layout recently and finding an improvement, then implementing on the spot. Multi-user functionality. Printing options per time card/pay period/ employee/department or code #### Cons 1. Inability to integrate/export into QB Desktop 2. Giving certain supervisors permissions to view a shared employee, without allowing or providing full department access. 3. Inability to create 1 user account for a supervisor who. i.e. > creating 1 account for an employee to track their PTO for Salaried employees, that also allows them to view/edit/change etc. their departments. Essentially, we create 2 user accounts for our Salaried employees. 1 for department review, 1 for their PTO & hours. Combining these would a) lower our cost, and b) easier access to that employees information. (instead of having to pull for information that may not have been entered in the other. --- ### Uattend Review April 2019 - Overall rating: 5/5 - Reviewer: Tom C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very pleasantly surprised with Uattend. It has enhanced our payroll operation and is very affordable. Also, they have excellent customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best qualifies of the software are : ease of use, logical design, very functional and accurate. In my research, it was clearly the cheapest software available. Some software were approximately $2-$3 more per employee and required more expensive machines. The finger scan machines although very affordable are pretty reliable. All finger scans have trouble reading a few people but I have found that overall reliability is about or above the machines that we were using before and cost almost $300 more per machine. Our last software was the oldest version of a software company that did not integrate with our payroll provider. Changing to uattend actually reduced our monthly costs slightly with a much better system. It has excellent benefit request and approval capability and integrates seamlessly with our payroll provider. Finally, the company does seem committed to update the software to improve usability and functionality. #### Cons The software only has three categories for employee leave which is not enough for our company. Also, a calendar that lists are employees who have approved time and requests would be very helpful. Uattend is aware of these issues and I have been told that they will be updating the software sometime in the future. Also, regarding the clocks, new employee have to be manually synchronized to the other machines. --- ### Poor security protocols and network help - Overall rating: 3/5 - Reviewer: Jessica J. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Slow, sloppy, uninformed responses with zero interest in being accountable to the ever changing cybersecurity environment. Our clock data is still being sent to an IP address with TLS 1 and TLS 1.1 protocols that have been discontinued since 2021 #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I came in after implementation. It would not have been my choice. The interface is clunky. The backend reports are not flexible, and there's no Microsoft integration available. #### Cons Total lack of customer support. We had several network and security questions and when we presented them they answered 3 of the 10+ questions and told us they wouldn't be supplying any further answers. --- ### Don't overlook uAttend on price - Overall rating: 5/5 - Reviewer: Tonia W. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have only 'gone live' with the system with all of our 230+ employee recently but so far, our experience has been very good. I love the ability to have a live chat or make a quick call when needed. Customer service has been top notch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cost is the one of the highest Pros but over all pros include the "ease factors", ease of use, ease of setup, and the ease to train our users (supervisors as well as employees). Another strong pro is the phone application and its availability on android devices. Support is also one of the pros to any product and the ability to chat online or make a call is most convenient. #### Cons There are a few features I would love to see added but the only cons to the system is you may have to do some "work arounds" to achieve your overall end goals but for the most part there are no hard cons to the product. #### Vendor response Hi Tonia, Thank you so much for your kind words. We really appreciate you taking the time out to share your positive uAttend experience. We have several exciting new features that will be released in the coming months, including employee scheduling and store and forward for offline punching. We hope those are among your wish list. If not, please be aware that we are always open to customer feedback and suggestions that improve the user experience. If you ever need anything in the future, please do not hesitate to contact us. We're available to help you seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com Replied June 2019 --- ### Great product - Overall rating: 5/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very little issues at all with this system. Anytime I had a question, they were quick to help but pretty much user friendly and easy to use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and we have used it for some time now and it meets all of the needs of our company. #### Cons Not much that is a con for us. I use this software daily to keep track of who is at work and where they clocked in at and what time, etc. so no real negatives for our company. #### Reasons for choosing uAttend Not applicable #### Reasons for switching to uAttend uAttend had all the features that we needed --- ### Great and Inexpensive time tracking. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is the best priced and easiest software to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is so easy to set up and use. #### Cons I can say that so far, I've had no issues with the software. #### Reasons for choosing uAttend This is the best priced and easiest software to use. #### Reasons for switching to uAttend Our old software was outdated. --- ### This product works great! - Overall rating: 5/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Works great and makes tracking my employees times so easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works great and makes tracking my employees times so easy. #### Cons I haven't found anything I don't like about this product. --- ### No longer worth the monthly fee - Overall rating: 3/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Within the last couple of years, uAttend has raised rates twice with no legitimate reasoning behind the extra monthly costs to its users. COVID-19 is not an excuse. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Various application use across multiple departments. #### Cons The growing monthly fees that appear to have no end in sight. #### Reasons for choosing uAttend Pricing (last year's pricing to be precise) #### Reasons for switching to uAttend We thought it would be a more affordable solution, but uAttend has proven this assumption wrong. We are now pursuing alternative cloud-based options. --- ### Here it is - Overall rating: 3/5 - Reviewer: Pamela K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We selected this product for its ease of use for end users and its affordability. For the most part we are getting used to the limitations as well as the features. Initially, I changed a decades long standing policy to accrue leave time on the 15th because I was told uAttend would only accrue on the 1st. Now every time I need to adjust someone's the balance due to differing reasons, I have to start over on the 1st of the next month or the accrual date will change to the day I need to make the adjustment, because it does NOT only accrue on the 1st. Perhaps the balances could be adjusted in the payroll week without making it part of the Employee Services settings. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros 1. The product has a variety of features. 2. The customer service, help desk, live chat, etc. is always available and ready to help. 3. The initial setup and administration is fairly easy. 4. The company is motivated to improve the product. #### Cons 1. The reports are not standardized. On some, the date range selection, the export function, etc. are in different locations, require different techniques, or need to be hunted for on the page. 2. The time off report seemed promising at first, but the current balance column does not reflect the balance in the date range selected. We could use a report that captures the balance at the end of a previous date such as end of year. 3. Software upgrades often introduce glitches or unnecessary changes that do not enhance usability 4. Overnight staff have to clock out/in before and after midnight to advance to a new date. 5. Cannot make manual adjustments to Leave balances without starting the whole process over on the first of the month. --- ### One of the best decisions we've made - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Employees were using manual Excel spreadsheets to record time, expense reimbursement requests, and time off was recorded in our accounting software in a very cumbersome and not always accurate way. Time keeping in general wasn't technically 'legal', as staff wouldn't keep track of time on a day to day basis, but at the end of each pay period, just run random hours. There's no hiding anything now - UAttend has been a huge HR tool for us, takes the guesswork out and keeps us in compliance, and is so cost-effective! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Accuracy of timekeeping and availability of multiple means of keeping records for time off, hours worked, punch in and out locations, historical review #### Cons We love everything about UAttend. When we're a little less than happy with a particular feature, someone seems to know this and already has an update in place, or if you suggest a change, they are open and responsive to looking at it. --- ### Awesome timeclock and software - Overall rating: 5/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This time clock automatically calculates time based on your choosing of payroll. You can print all timesheets in one portal, and even send by email directly from the admin web page. Overall wonderful experience and proud customer since 2016. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Everything runs perfectly smooth. -Can be used wireless or hard wired with Cat5 Ethernet cable. -Very simple to use web page -Users can punch in by app, phone number as an option or fingerprint. -Very simple management tools for Admin. (setting up users, adding, deleting, changes) -Ability to manually punch users in with Admin/manager access (in case of disasters, etc) -Customer service seems very personalized and quick to respond by email or phone. -Very easy to troubleshoot as Admin. -Great for the price! #### Cons None, everything is great. There is nothing . --- ### Great product for our needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have noticed that since switching to uAttend our employees have become more responsible about tracking their time and we have been able catch certain situations where the time clocks have been abused and make the corrections or take the necessary disciplinary action. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is pretty easy to learn quickly and has many useful features that have aided us in making time tracking and payroll so much more streamlined and easier. We especially appreciate the time off request feature in the software. We also really enjoy the location services feature and the ability to lock certain employees locations that they are able to clock in and out from. #### Cons There are a few features that are a little annoying. You have the ability to set paid or unpaid holidays throughout the year but there is not an option for setting recurring holidays, you have to reset the holiday dates every year. Also, the software also has a mobile app which is very convenient, however, the app is currently very basic and does not have all the same features and capabilities that you have access to on the web version. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/uattend-profile/reviews/?page=2) --- uAttend Reviews, Pros and Cons - 2026 Software Advice