uAttend
About uAttend
Awards and Recognition
uAttend Pricing
uAttend pricing starts at $25 per month and scales with the number of employees. All monthly plans support two time clocks and one administrator, and comes with the cloud and mobile app, lifetime warranty on hardware, lifetime data storage, free software upgrades, and unlimited customer and technical support Monday-Friday. Promo: Please contact vendor directly and submit a demo request for $75 off on hardware.
Starting price:
$27.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for uAttend
1 - 5 of 442 Reviews
Mary
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
uAttend Time Clock
Scott
Verified reviewer
Building Materials, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
REview
easily allows employees to log in and log out.
CONSSensitive so you can have a hard time for the system to read your finger print.
Vendor Response
Hi Scott, Thank you for taking the time to leave a review. We work hard to provide a dependable and affordable time and attendance system and we appreciate the recommendation! The sensitivity with the fingerprint scanner may be due to accumulated grime and we suggest using a soft, lint-free cloth to wipe the surface clean. If that doesn¿t do the trick, use a tiny amount of rubbing alcohol on a cotton swab or cloth and gently rub the surface clean. If you ever have any questions in the future, please feel free to reach out to our customer support for assistance. We`re here for you seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
Replied January 2019
Eddie
Staffing and Recruiting, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Staffing
Great experience and service. It is a very cost effective way to keep track of your employees time and attendance.
PROSEase of use and the ability to make corrections in real time.
CONSSometimes it goes offline unexpectedly and impedes the employee from signing in.
Reason for choosing uAttend
n/a
Reasons for switching to uAttend
I had to switch from a payroll service to a PEO to obtain workers comp insurance.
Philip
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2018
Passable, but has significant drawbacks
The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software
CONSThere is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago. Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute. As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.
Vendor Response
Hi Philip, Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com
Replied September 2018
Abigail
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
Useful Employee Time Tracker
It is a useful time-tracking software with most features one would want for a time clock. Have not had any issues or errors, however vacation hour-tracking must be manually reset annually.
PROSIt is easy to implement and use, requiring minimal administrative time and upkeep. The interface is easy to use.
CONSEmployee holiday and vacation hours do not automatically reset to the appropriate amount every calendar years. This must be manually entered every New Year.
