UltiPro software


Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires; calculating and processing payroll; managing time and labor; developing employees through performance, succession, and compensation management; administering workplace surveys; and measuring employees’ feelings about work through sentiment analysis.

Organizations can also leverage UltiPro’s suite of embedded predictive and prescriptive analytics tools, as well as UltiPro’s business intelligence and reporting, across all of its solutions. UltiPro offers employees role-based access for completing such tasks as managing pay and benefits information, setting and tracking goals, and requesting time off; and the solution is available via employees’ computers and mobile devices. 

Ultimate manages millions of people records in the cloud, and thousands of organizations across industries, with employees located worldwide, use UltiPro for HCM.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

576 Reviews of UltiPro

Showing 1 - 20 of 576

Start your review of UltiPro

Click to start
  • Rosemary from Integration Point

    Number of employees: 501-1,000 employees

    August 2018

    It's awesome

    Ease-of-use
    Functionality
    Quality
    Support

    After viewing this software, it made me want it for my team!

    Pros

    This software as a service has everything you need for payroll, hr, recruiting and analytics all in one place.

    Cons

    There is nothing that I disliked about this software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dina from Berkeley College

    Specialty: Education

    Number of employees: 1,001-5,000 employees

    August 2018

    I am very happy with UltiPro and all that it has to offer, including the robust reporting tool, Business Intelligence.

    Ease-of-use
    Functionality
    Quality
    Support

    The support staff at Ultimate Software are very friendly, great to work with and knowledgeable about the product.

    Pros

    I like the updates to the program because it enhances the work that we do. One of the more recent updates was the Smart Tax Search. It is a feature that returns tax codes when an employee enters their address. Really cool feature for payroll! I also like the reporting tool, Business Intelligence. Reporting is one of the key functions of my role and we use the reports for upper management as well as to process payroll.

    Cons

    We switched to UltiPro from ADP in 2010 and it was difficult to make that transition. I believe that Ultimate Software could have provided detailed written instructions as well as live personnel to assist with the switch. It may be different now.

    This review was submitted organically. No incentive was offered
    Review Source
  • Raelene from PSL

    Specialty: Non-Profit

    Number of employees: 1,001-5,000 employees

    August 2018

    Ultimate Software is a great product. The reporting is key for our organization.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ultimate Software has a great benefits open enrollment and life events setup. Customization can be done and can be automated.

    Cons

    The recent change of reporting is confusing. There is not a lot of time in the day to day as a HR professional to constantly learn and go through virtual courses.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jen from Contura Energy

    Specialty: Manufacturing

    Number of employees: 1,001-5,000 employees

    August 2018

    UltiPro HRMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The delivered product has loads of functionality that is immediately ready to use. The portal is very easy for employees to navigate and very little training is needed to get started. Ultimate Software also provides all of their training free of charge with the subscription, this is a huge help in developing your support team and super users. Ultimate takes customer feedback seriously & puts significant releases in place twice a year. There are normally around 100 user suggestions implemented each year in the releases.

    Cons

    The Benefits module is not very robust and electronic open enrollment works well, but the confirmation statements are very clunky. Also while the support from every Ultimate team is always very friendly, they can be very slow and it is not uncommon for you to have to escalate requests in order to get programmers to respond to emails.

    This review was submitted organically. No incentive was offered
    Review Source
  • Ryan from Airlines

    Specialty: Transportation

    Number of employees: 10,000+ employees

    August 2018

    Choose your functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Ultiweb product is easy to manage, easy to use. Versatile due to ability to choose products. Great payroll product.

    Cons

    The customer support is sometimes lacking. The eRecruit product needs a redesign. The wizards utilized for benefits are tedious.

    This review was submitted organically. No incentive was offered
    Review Source
  • wyatra from school

    Specialty: Non-Profit

    Number of employees: 501-1,000 employees

    August 2018

    Lacking in functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would recommend that Ultimate, stop, look and listen to their competitors. Don't add any more gadgets, but focus on what the customer needs. period. Standard reports should all come in one folder defaulting to the last processed payroll. no more 'searching'. Dir dep, are confusing when processing payroll and the employee does not earn enough, the system should leave the 'order' the employee has chosen and deposit the total balance in the first account, even if it is less than the requested amount, and not 'reallocate' the distribution.

    Pros

    Fast processing of taxes. Customer support does a great job of following up and resolving issues. Fast response time with follow up cases.

    Cons

    Lack of supporting documentation of taxes filed on individual basis, to many tabs, to many restrictions on processing and data set up. login /punch in process to cumbersome. Reporting is to much and not enough of the reports you need. Have to 'search' for many reports. Training is horrible with to many videos that don't really help. Your contact support manager will never, ever, ever return a call or answer an email. Try sending,
    pretend you are a customer and see if she returns an email or phone call.
    Quarterly reports are always filed late

    This review was submitted organically. No incentive was offered
    Review Source
  • Jasmine from West Marine

    Specialty: Retail

    Number of employees: 1,001-5,000 employees

    August 2018

    Great all around HRM system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would recommend their products to all HR and Payroll teams.

    Pros

    All of Ultis products are easy to use and learn. You can count that the system is compliance. There are many choices for modals.

    Cons

    Customer service structure has changed a lot over the years. Although they have recently moved to a new structure that seems to be working very well.

    This review was submitted organically. No incentive was offered
    Review Source
  • Deanna from Smithers Oasis Company

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    August 2018

    Ulti Pro Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    No

    Pros

    The payroll side is easy to use. Even though we have to process hourly and salary separately, it is easy to do so.

    Cons

    The time management reports are not pretty. These reports require cleaning up of fields and headings when saving as excel files.

    This review was submitted organically. No incentive was offered
    Review Source
  • Reuben Hakeem from Oswald Companies

    Number of employees: 201-500 employees

    August 2018

    UltiPro Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love how easily accessible it is. You click in one area (example: clicking "menu") and you find my company info which takes you to information on the company (organizational charts or new job opportunities internally). Also I like how when you take time off work, the calendar on UltiPro highlights what days you have already planned off which I think helps to save time of trying to back and look at your hours. I also like how you can select favorite categories that provide you with quick access to them.

    Cons

    I don't have really much of any concerns with this software except I would like it if the software wouldn't log you out so quickly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from ECS Corporate Services

    Specialty: Engineering

    Number of employees: 1,001-5,000 employees

    August 2018

    The system will amaze you

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We really like the ways you can customize the system to meet the needs of the company. The platform configuration tools are easy to use. You don't need an IT expert to deliver system reports.

    Cons

    Some processes need to be documented to avoid confusion. During set up of new offices or locations we have had to send requests to multiple people instead of one ticket going through the chain.

    This review was submitted organically. No incentive was offered
    Review Source
  • jasleen from Comercial syndicate

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    August 2018

    Ultipro

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is a perfect for all HR/Payroll solution . Along with that we are able to create reports in a timely manner and provide it to the upper management. Its a relief that we dont have to worry about running it on any systems as its a cloud based service . Its a perfect solution for big or small companies . Makes managing Things easy .

    Cons

    We have users in both the back office and the web product. Ultimate continues to develop the web product so back office functionality is moving to the web, making work easier. However, there are still tasks that are somewhat easier and faster in the back office

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brittany from 159 Solutions

    Specialty: Consulting

    Number of employees: 10,000+ employees

    August 2018

    Everify integrated

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    From my experience, most onboarding softwares don't also have an everify sync from the platform. This software is all in one. Easily syncs with the time clock too!

    Cons

    Set up and training the HR employees was a long process. Other than that, I was pretty happy with the software and no complaints!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chandrashekar from KGI

    Specialty: Software / Technology

    Number of employees: 2-10 employees

    August 2018

    Not the best software if you're a Hiring Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - The basic features such as scheduling work hours, accessing HR documents, sending payments just functions fine
    - The platform is robust, UltiPro takes care of the employee's payroll and taxes smoothly

    Cons

    - It is not the most intuitive software that you'd wish for; the dashboard is poorly set up and customization is not much possible
    - The customer service is not one of the best which is a letdown
    - Large data input can make the software work slower

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sean from california first national bank

    Specialty: Banking

    Number of employees: 1,001-5,000 employees

    August 2018

    UltiPro- Pacific Premier Bank

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's simple to use and straight forward. The software is used throughout the entire payroll system in my Bank. Quite seamless

    Cons

    There's not much of a con in this system. Only glitches once in a while. Maybe the only thing is that it's not customize-able to employees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jeanette from Chautauqua Institution

    Specialty: Education

    Number of employees: 1,001-5,000 employees

    August 2018

    Ulti Pro web

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product is for the most part user friendly. We use Ulti pro web for timesheets (manual entry and live punches) as well as report running and payroll processing. There is a ton of information stored through ulti pro and I am able to run multiple reports that are very helpful.

    Cons

    I do not like the update with Business Intelligence. It is not "user-friendly" as the rest of ulti pro web. I have found it more difficult to create new reports as well as run reports that we already have a saved template for. I have avoided using that portion of ulti pro web and instead use the "available reports" which is not as custom as I'd like them to be but it is easier and quicker to get results than trying to do anything in Business Intelligence.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Darien from Parks Motors

    Specialty: Other

    Number of employees: 201-500 employees

    August 2018

    Ulti Pro Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love Ulti Pro I get to use it with my job it allows me to see how much my check will be a day before I get it.

    Cons

    There is nothing really bad to say about this program because it does everything you could ask for when it comes to payroll

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nicole from Fidelity Communications

    Specialty: Telecommunications

    Number of employees: 501-1,000 employees

    August 2018

    UltiPro is a Great Tool!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We were using several different providers for HR and Payroll and UltiPro sold us on what it could do for us. We are all now on one system and we are very happy with the product and features that we have!

    Cons

    Sometimes UTM seems very slow. And when you are in the Payroll Gateway and need to go to another screen, I wish it wouldn't kick you out of the screen and you could open multiple screens at the same time.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kaycie from Edeh Empire

    Specialty: Other

    Number of employees: 2-10 employees

    August 2018

    Great Product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how UltiPro lets us manage all aspects for HR from one location; payroll administration, benefit administration, and employee surveys.

    Cons

    The price for UltiPro is a little higher than I would like, but for all that it does, I guess I shouldn't complain.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rajan from poly6

    Specialty: Advertising

    Number of employees: 2-10 employees

    August 2018

    Go for it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to install and use
    Can be easily explained to others
    Very competitive
    Not expensive
    Rich in features

    Cons

    Cannot think of big. To mention a few:

    User interface could be improved
    Need to work on manual guide

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jenn from EO Johnson Business Technologies

    Specialty: Software / Technology

    Number of employees: 201-500 employees

    August 2018

    UltiPro Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The team at UltiPro is easy to work with and gets back to me in a timely fashion. I work mostly on the Recruiting side, and I find it easy to work with in regards to posting positions and entering detail. Also, the onboarding piece is super easy to use!

    Cons

    I would like to see on the Recruiting side where when we put a job on hold that it stops counting how long to fill the position. I have a report that I am using to help with some of this data but I find the reporting area sometime hard to work with. But the customer support line has been great to help me build what I am needing.

    This review was submitted organically. No incentive was offered
    Review Source
Do you use UltiPro?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 675-2849