Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires; calculating and processing payroll; managing time and labor; developing employees through performance, succession, and compensation management; administering workplace surveys; and measuring employees’ feelings about work through sentiment analysis.

Organizations can also leverage UltiPro’s suite of embedded predictive and prescriptive analytics tools, as well as UltiPro’s business intelligence and reporting, across all of its solutions. UltiPro offers employees role-based access for completing such tasks as managing pay and benefits information, setting and tracking goals, and requesting time off; and the solution is available via employees’ computers and mobile devices. 

Ultimate manages millions of people records in the cloud, and thousands of organizations across industries, with employees located worldwide, use UltiPro for HCM.

Dashboard
Dashboard
Dashboard
Requests
Requests
Add/change compensation plan
Add/change compensation plan
Search
Search
Current benefits summary
Current benefits summary
Payroll gateway
Payroll gateway

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



618 Reviews of UltiPro

Overall rating

4.0 / 5 stars

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

October 2018

Everything in one place!

UltiPro has saved our organization time and streamlined our communication with employee benefits, info and time management!

Pros

I like having everything all in one place for personal HR/benefits info and to manage that for my employees and direct reports!

Cons

Until you get familiar with the navigation, it was a little hard to find what I needed when a direct report submitted changes or time off requests. It was more efficient to click the link in the provided email so I didn't need to log into the system.

Response: Ultimate Software, Ultimate Software

October 2018

Hi, thanks for your feedback. We're thrilled to hear your organization has been able to streamline HR processes! That's huge! We just wanted to let you know that we appreciate your insights and have shared them with the team to help us improve. Have a wonderful day!

Lyndon from Jollibee Foods Corporation

Specialty:  Food / Beverage

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

This product was the best!

This product worth a try , This product is so great.

Pros

You can make your imagination comes true in terms of creating a system , The product has a lot of function and has a lot of possibilities . Everything are great and so easy to customize for you needs.

Cons

This product has no negative side, It answer all your functionality need on a single product. Until now I am amaze how they create it.

Suresh from Professional Payroll & Bookkeeping Services

Specialty:  Accounting / CPA

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Ultipro is not very user friendly

As a supervisor, the best function was the ease of approving time-cards from the comfort of home.

Pros

Liked the convenience of having all my HR information in one place and accessible anywhere and anytime.

Cons

Steep learning curve which required several training sessions for each module. Was not very intuitive at first.

Cory from Meridian One

Specialty:  Real Estate

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

HR Software at it's Best!

Pros

UltiPro is easy to use for the HR team to setup as well as for the employees to use. One place to manage your HR items, payroll, benefits and many other services. The services that UltiPro can set up is completely based on the company needs.

Cons

Setup is time consuming but worth it, so take your time! Employees can be frustrated by the overwhelming size of ultipro so navigating it can be difficult but a quick overview makes this an easy obstacle to overcome.

Joveelynn from Pru Life UK

Specialty:  Insurance

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

UltiPro Has Addressed Many Business Problems

Good tool!

Pros

Being able to consolidate all HR administration using this solution is a relief. There's also a deck of training classes that answer questions about its features and usage.

Cons

Just like all other platforms, UltiPro has its down times. Though, tolerable, this is something they can improve at.

Meynard from Pru Life UK

Specialty:  Insurance

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

UltiPro as HRIS System

This is a good tool overall.

Pros

More than the features of the service we are getting from the tool, it is so cool that we have a dedicated account manager to help us all the way.

Cons

I couldn't seem to figure out why we can't access report in UTM. I find it very challenging to access and locate reports.

Mansoor from Best Buddies International

Specialty:  Non-Profit

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

October 2018

Very advanced early adapter software

Pros

Ultipro interface is beautifully designed and is a very feature rich software. You’ll find a lot of features that are automated and saves a lot of time.

Cons

Customer service is not that great. Sometimes we’d have to wait for days to get an answer for a glitch or when something is not working on their side

Khristine from Pru Life UK

Specialty:  Insurance

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

I used Ultipro for years!

I used Ultipro for years!

Pros

What I love about the tool is that it is very user-friendly. The interface is easy to understand compared to other payroll systems we used before.

Cons

I have nothing to say as a "con: to this wonderful platform. It may lag from time to time but that is tolerable.

Eunice from Pru Life UK

Specialty:  Insurance

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

UltiPro Recommendation

Overall, UltiPro does a good job!

Pros

It has made things a lot easier and efficient for our department. The best thing is the software's ability to create reports through business intelligence.

Cons

It is a bit confusing at times. I find it hard to send a request for vacation leaves. Also, it frequently requests for password resets.

Alison from Lowlands Group

Specialty:  Food / Beverage

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

October 2018

great product

Pros

Integrates seamlessly with our applicant tracking system and handles our complex accounting set up well.

Cons

We have to go through our reps for most changes, such as adding PTO to a promoted employee. We would like to be able to handle more of that on our own to keep the process streamlined.

Andrew from SSI Technologies, Inc.

Specialty:  Manufacturing

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Human Capital Mangement System

Pros

The ability to use Ultimate software as a cloud based application has taken this software to a new level. Having all of the Human Capital Management tools and features that are fluid with each other are great features to this software.

Cons

I do find from time to time that Ultimate's legacy system does not have the same features in the Web Based Cloud application. This creates some issues that can only be corrected by certain individuals in the organization that have access.

Audrey from Accenture

Specialty:  Other

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

This is ultimate product We need.

Overall this product was so awesome !

Pros

This product have all the things you need, This is what you call sky is the limit this is a ultimate software and there customer service was so great.

Cons

I don't have any problem using this product , I really like it and still waiting for an update and development on there existing features.

Pratibha from Oracle Racing

Specialty:  Other

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Robust system

The team there is very willing to help and figure out how to improve your experience. It did take escalating some initial ongoing issues to the top tier of support after which we received everything we needed to get the system working for us properly.

Pros

Ability to tackle everything I need as an HR Manager from a system. Cognos can generate every type of report you might ever need but again is not very intuitive.

Cons

Not super user friendly. Slightly clunky to use as an admin and the experience for the employee isn't the prettiest or most intuitive compared to other systems. Doesn't integrate seamlessly with our other systems (slack, navia, etc.) and file feeds are a huge pain to get done right.

Alannah from Jockey International, Inc.

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2018

UltiPro

Pros

UltiPro makes it easy to view most of my personal information, such as paystubs, tax info, and benefits.

Cons

The goal tasks in UltiPro can be hard to manage through the site, often with notifications that remain after they are registered.

Response: Ultimate Software, Ultimate Software

October 2018

Hi Alannah, thanks for reaching out! We're thrilled to hear you enjoy our self-service capabilities! We wanted to let you know that your feedback is important to us and we have shared your comments with the team to help us improve. Have a wonderful day!

abdullah from Home Decor And Beyond

Specialty:  Distribution

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

This is how you grow your business!

Love the diverse features, teaches you HR roles, insurance benefits etc, and all you need to run your business, take care of your employees, and thus free you up t focus on bigger things in my opinion. Automates everything!

Pros

We’ve scaled from a small business to a medium sized and soon to be large market competing business because of this software! It’s freed us up from worrying about day to day errands and taken care of it for us so we can focus on securing clients and acquiring sales!

Cons

It may not be for the large established corporation but is perfect for the size to medium size growing business!

Sue from SH Group / 1 Hotel South Beach

Specialty:  Hospitality / Travel

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great resources

Overall, UltiPro is a great HCM provider.

Pros

The resources. They have a learning center that has pretty much everything you need. There are short videos to assist with training. Makes learning a lot easier.

Cons

Responsiveness to tax cases can be more efficient. With many tax cases open, we need answers right away.

Linda from CCU

Specialty:  Other

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

October 2018

UltiPro Migration

Overall, I think UltiPro will be a decent platform once the wrinkles are ironed out. The robust functionality is certainly a huge plus.

Pros

UltiPro has a lot of functionality and provides more detail to end users than any other HR platform that I worked with. This system allows for coaching and professional goals to be tracked, as well as updates to personal information and life events. Very savvy

Cons

The migration from our previous HR platform to UltiPro has been riddled with inaccuracy. Paystubs (tax rates, deductions etc.) have been inaccurate and the platform is not intuitive for managing time.

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Customer support

Functionality

October 2018

I think it does exactly what you tell it to do!!

Pros

I think that it is very customizable and does exactly what you ask it to do. We use it for our employees and they like the ease of it!

Cons

I don’t have any cons for Thisbe software

Response: Ultimate Software, Ultimate Software

October 2018

Thanks for your feedback! We wish you a wonderful day!

Omarie from K08 Sounds

Specialty:  Healthcare / Medical

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

All in One!

Pros

This is great to use as an employee and management seems to enjoy it as well. I can track all my days and time clock, vacation time, and it’s all in real time. Works very efficient and has good security. I enjoy having an app on my phone as well.

Cons

I don’t have any cons. I’ve never had any major issues while using this software for time tracking.

Karya from Toshiba Business Solutions

Number of employees:  5,001-10,000 employees

Ease-of-use

Functionality

September 2018

Ulti-Pro

Very easy to use. If I have questions, I forward them to our HR dept, who I'm assuming deals with UltiPro directly.

Pros

I like Ulti-Pro since it is our means of getting paid. It's very easy to use, and I'm able to make adjustments (if needed). I'm also able to submit vacation requests, time off requests, which is then sent electronically to my boss for approval. Very simple and works efficiently. We are now able to see the amount our paycheck will be ,in regards to the amount of hours we have worked.

Cons

I don't have any issues. It is very straightforward and easy to navigate through.

Response: Ultimate Software, Ultimate Software

October 2018

Hi Karya, thanks for your feedback. We're thrilled to hear you enjoy our self-service features! We hope you have a wonderful day!


Displaying 1 - 20 of 618 reviews