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> Reviews of Userlane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Userlane is a good fit for you!

Source: https://www.softwareadvice.com/hr/userlane-profile/reviews

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Userlane Reviews

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[Overview](https://www.softwareadvice.com/hr/userlane-profile/)

Reviews

# Userlane Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(26)

4

(19)

3

(2)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.9

Value for money

4.4

Functionality

4.2

* * *

### Pros

"I love the flexibility of setting up Userlane experiences and learning paths, the administrative options on the dashboard are customizable to suit the needs of company, and the ease of learning the interface."

"I don't know what I would do without our Customer Success Manager who reviews our content, makes suggestions, helps troubleshoot difficult pages, and lets us know of future enhancements."

"The customer service that has been provided from day one of exploring potential options of this type of service, to now over one and a half years later has been top notch."

### Cons

"The only difficulty, for me personally, is the lack of knowledge in programming which will come in a later stage."

"It's quite complicated to create or edit guides for a mobile software."

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Userlane Reviews, Pros and Cons - 2026 Software Advice